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    CAPS

    Career, Academic and PersonalSuccess

    A Multidimensional Approach to Student Success

    Colleen R. Doherty [email protected]

    Quinsigamond Community College Worcester, Massachusetts

    International Conference on FYE Vancouver, BC July, 2003

    Career Academic

    Personal Success

    mailto:[email protected]:[email protected]
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    Title III

    The purpose of the Strengthening Institutions Programis to provide grants to eligible institutions of higher

    education to improve their academic programs,institutional management, and fiscal stability in order to

    increase their self-sufficiency and strengthen theircapacity to make a substantial contribution to thehigher education resources of the Nation. Funds may

    be used for faculty development, funds andadministrative management, development and

    improvement of academic programs, joint use offacilities, and student services. (US Dept. of Ed. Web

    site) Additional information may be found athttp://www.ed.gov/offices/OPE/HEP/idues/titl

    e3a.html.

    http://www.ed.gov/offices/OPE/HEP/idues/title3a.htmlhttp://www.ed.gov/offices/OPE/HEP/idues/title3a.htmlhttp://www.ed.gov/offices/OPE/HEP/idues/title3a.htmlhttp://www.ed.gov/offices/OPE/HEP/idues/title3a.html
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    Title III Team Cathy Livingston, Vice President of Academic Affairs; Project

    Manager of Title III Grant

    Pat Toney, Dean of Instruction for Humanities and SocialSciences

    Jim Rice, Professor of English/Coordinator of Communication

    Felix Rizvanov, Director of Instructional Design

    Colleen Doherty, Director of Career Development

    Anne Shull, Instructor of English as a Second Language

    Sheila Booth, Assistant Professor of English

    Steve Rayshick, Assistant Professor of English

    Betsy Zuegg, Assistant Professor of Developmental English

    Elaine Previte, Coordinator of Learning Resources Virginia Asadoorian, Professor of Mathematics

    Steve Zona, Professor of Mathematics

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    QCC Identified Needs

    limited success of developmental students

    large % of undeclared majors who do notpersist to graduation

    clear need to improve academic advising

    course content and delivery methods for

    developmental courses

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    5 Major Target Areas

    College Orientation Course

    Curriculum Redesign Research Success of Pilot Courses

    Developmental Advising Model

    Professional Development Program forFaculty

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    Successes

    Challenges

    Suggestions

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    1. College Orientation Course

    3 Major Themes

    Career Development

    College Connection and Knowledge

    Learning and Study Skills

    Final Project CAPS Plan

    Active Instructional Methodologies

    Nearly 90 % of students returned thesecond semester

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    Community College Focus

    Commuter Campus

    Busy, Competing Agendas

    Minimal Connection to College Large Immigrant Population (Worcester)

    High Percentage of Students beginning inDevelopmental Courses

    Age Difference

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    CAPS PLAN: Career, Academic and PersonalSuccess

    Career Academic

    Personal Success

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    QCCCAPS PLANCareer, Academic, and Personal Success ORT 110 & PSY 115

    LEARNING PROFILE (complete 2)

    Index of Learning Styles Results _____________________

    Modality Questionnaire Results _____________________MBTI (Meyers-Briggs) Results _____________________

    GEFT (Embedded Figures) Results______________________

    Summarizing Comments: ____________________________________

    __________________________________________________________

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    CAREER PLANNING(complete 3)

    *Self-Assessment

    Self-Directed Search Results _____________________

    Strong-Campbell Results _____________________

    Kuder Results _____________________

    Career Link Inventory Results _____________________

    MBTI (Meyers-Briggs) Results _____________________

    Career Key Results _____________________*Values (complete 1)

    Your Values Test Results ____________________

    COPES Results ____________________

    *Careers Researched (research 2 to 5 careers)

    ________________________ ________________________

    *Career Options Exploring further

    Short-term Options Long -term Options coursework/Other

    Summarizing Comments:______________________________________

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    QCC Course Selection Planning ChartCourse # Offered

    Plan toTake

    Grade Credits Prerequisites

    Fall _____

    Spring _____

    Summer/Intersession _____

    Fall _____

    Spring _____

    QCC Course Selection Planning Chart

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    Institutional Benefits of CAPS Plan

    Advising-Comprehensive view of student,including career plan and course selection

    Transfer

    -Plan, contact schools

    General Studies- AdministrativeMechanism

    -Provide direction to large % ofundecided students

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    Challenges & Suggestions

    Faculty Selection Critical

    Start up of New Course, RegisteringAppropriate Students

    Faculty Training and Compensation

    Technology Usage

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    2. Curriculum Re-Design

    Faculty Release Time

    Valuable Dialogue Across Disciplines

    Uniformity within course sections Improved Sequences from course to

    course

    Customized Texts

    Course Matrix

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    Matrix Categories

    Week Topics/Description

    InstructionalStrategies

    LearningOutcomes

    FacultyResources/

    Materials

    Assessment

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    Challenges & Suggestions

    Academic Freedom

    Pilot /Field Test Sections

    Faculty Use of Technology Adjuncts and Late Notification of

    Teaching

    Support for Faculty

    Changing Instructional Methodologies

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    3. ResearchAttrition and Persistence

    Fall, 2001 baseline cohort shows thatwithin one semester QCC lost 30% of all

    students enrolled in developmentalcourses.

    Within One year QCC lost 48.2% of the

    above students.

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    Retention and Gradesfrom Fall 2002 to Spring 2003

    Title III Pilot Results

    78.6% for ENG (10.5% increase over Fall, 01).

    80.5% for MATH (13.2% increase over Fall, 01).

    89.7% for ORT (College Orientation)

    (26% increase over Fall, 01).

    --------------------------------------------------------

    GRADES- % of students with C+ or higher 9.8% higher in Title III Pilot Sections of Math

    and English than in Non-pilot Sections.

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    ORT 110 College Orientation Course

    Developmental Pilots with ORT 110=

    75.4% of students in Dev. Pilots receivedgrades of C+ or higher in Pilots.

    Dev. Pilots without ORT 110= 60.7% ofstudents in Dev. Pilots received grades of C+or higher in Pilots.

    ORT 110 influence resulted in 24.4% increasein student success.

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    Challenges & Suggestions

    Integrating Data from Various Sources

    Community College Enrollment Patternsdiffer from 4-year colleges

    Define and Measure Student Success

    from both Quantitative and QualitativeApproaches

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    4. Developmental Advising

    Goal-

    Design a Campus-wide, Comprehensive,Developmental Advising Program thataddresses all Offices or Departments

    Involved in Advising.

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    External Resources and Models

    Valencia Community College- Life Map

    NACADA

    Work of Virginia Gordon (UndecidedStudents)

    Work of Joe Cuseo (Advising, Retentionand First-Year Initiatives)

    Work of Terry OBanion

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    OBanion

    Academic Advising is much larger thanassisting someone in course selection. One has

    to go through different stages of developmentin order to ultimately select which courses aremost appropriate. Stages include (1)exploration of life goals; (2) exploration of

    career goals; (3) selection of a program major;(4) identification of course choices; and (5)creation of course schedule.

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    Developmental Advising Task Force

    Stage Model -0-15 credits- Stage One

    -15-30 credits- Stage Two

    -30-45 credits- Stage Three

    -45-60+- Stage Four

    -gradual shift of responsibilities to student as they movethrough the stages

    Specific Performance Indicators at Each

    Stage Existing Campus Resources and

    Solutions

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    Challenges & Suggestions

    Differing Perspectives and Approachesof Student Affairs and Academic Affairs

    New Campus-wide Initiatives needPresidential Endorsement

    Allow Ample TIME for Process andResults

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    5. Faculty Professional Development

    Developmental Course Content Revised

    Improving Instructional Methodologies

    Inclusive Strategies Reaching ALL Students Use/Integration of Technology

    On-going Improvement and Updating ofCourse Content

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    Develop and Sustain FacultyProfessional Development

    Expand to All Faculty

    -Those teaching Title III courses and others

    -Include existing training initiatives at college

    Train-the-Trainer Model

    Resources

    -Reflective Practice-Universal Design

    -Accelerated Learning

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    Teaching EveryStudent in theDigital Age,D. Rose & A.Meyer Creating Significant

    Learning Experiences,Dee Fink

    The Courage toTeach,

    Parker Palmer

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    Challenges & Suggestions

    Resources

    Technology Availability & Comfort Level

    Measuring Change and Improvement

    Sustaining Momentum