institute for educational cybernetics

Presence

Scott Wilson

institute for educational cybernetics

university of bolton

institute for educational cybernetics

scott is…

Wondering if he’s going to explain this OK

institute for educational cybernetics

What is presence?

• Exposure of personal states to others

• Awareness of the states of others

• Ambient or peripheral communication

• Broadcast rather than point-to-point

institute for educational cybernetics

Presense: Killer Internet App

• Began with the use of away messages inearly messaging systems

• Got a Buddy Icon in AOL• Split into status and mood messages in

Skype• Transformed into status messages in

Facebook• Segued into micro-blogging with Twitter

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How is presence used?

• Managing attention and interruption

• Facilitating casual interactions

• Provide a sense of activity in an interactionspace

• Facilitate group self-awareness

• Self-expression

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Presence Semantics

• Network Availability

• Communication Availability

• Emotional context

• Activity context

• Location

• Needs and desires

• Identity projection

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Presence Awareness

• Interruptions

• Ambient awareness

• Situated awareness

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Presentities

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Producing presence information

1. Passive cues– Network listeners

– System capability listeners

– Application task listeners

– Workflow listeners

– Physical sensors

– Psychophysiological interfaces

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Producing presence information

2. Explicit cues– Status selections:

• Away messages

– Free expression:• Mood messages

• Microblogging

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Mapping cues to semantics

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Consuming presenceinformation

• Ambient awareness technologies

• Communication technologies

• Social networks

• Microblogs

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Ambient technology

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Communication technologies

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Social networks

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Microblogs

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Consuming presence: patterns

• Status icons

• Graphical avatars

• Subtitles

• Feeds

• Abstract representations

• Composite representations

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Ontology of presence

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Patterns in existing systems

institute for educational cyberneticsSystem Subsystem Purposes Means of

productionPresence Information Means of

consumptionMood Message Facilitate Casual Interactions

Supporting Self ExpressionExplicit cues Emotional context Subtitle

Status Message Manage attention and interruption Network listenerExplicit cues

Network availabilityCommunication availability

Status icon

Skype

Video availability Facilitate Casual Interactions System CapabilityListener

Communication availability Status icon

Status Message Manage attention and interruptionFacilitate casual interactions

Network listenerExplicit cues

Network availabilityCommunication availabilityEmotional context

Status iconGraphical avatarSubtitle

Video availability Facilitate Casual Interactions System CapabilityListener

Communication availability Status icon

IChat

Audio availability Facilitate Casual Interactions System CapabilityListener

Communication availability Status icon

Facebook Status Message Facilitate casual interactionsSupporting self-expressionSupporting group self-awareness

Explicit cues Activity contextEmotional context

SubtitleFeed

Twitter Supporting Self-expression Explicit cues Activity contextEmotional context

Feed

Nimio Sense of activity in interaction space Physical Sensors –sound, movement

Activity Context Composite

NetworkedEmoticon Device

Supporting self-expression Explicit cues Emotional context Status Icon

Jaiku Supporting Self-expressionFacilitate casual interactions

Explicit cuesPhysical sensor(mobile GPS)

Activity contextEmotional contextLocation

Feed

Moodle Online Users Facilitate casual interactions Network Listener Network Availability Graphical AvatarNabaztag Facilitate casual interactions Explicit cues

(waggling the ears)Activity contextEmotional contextCommunication availability

Abstract

Dabbish &Kraut’sexperiment

Manage attention and interruption ApplicationListener

Activity context (workload) Abstract

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Try it yourself now…

• Identify a piece of technology you areworking with or developing

• What role, if any, does presence play?What is its purpose?

• What kind of presence information does ituse?

• How is it produced?• How is it consumed?

institute for educational cybernetics

Thanks for listening - over to you

http://www.cetis.ac.uk/members/scott