presario 3000 service manual
TRANSCRIPT
-
8/13/2019 Presario 3000 Service Manual
1/148
b
Maintenance and Service GuideCompaq 800 and Compaq Presario 3000Series Mobile PC
Document Part Number: 307503-001
November 2002
This guide is a troubleshooting reference used for maintainingand servicing the notebook. It provides comprehensive
information on identifying notebook features, components, andspare parts, troubleshooting notebook problems, and performingnotebook disassembly procedures.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
2/148
2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and Presario are trademarks of Compaq InformationTechnologies Group, L.P. in the U.S. and/or other countries. Microsoft andWindows are trademarks of Microsoft Corporation in the U.S. and/or othercountries. Intel, Pentium, and SpeedStep are trademarks of the Intel Corporationin the U.S. and/or other countries. All other product names mentioned hereinmay be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissionscontained herein. The information in this document is provided as is withoutwarranty of any kind and is subject to change without notice. The warrantiesfor Compaq products are set forth in the express limited warranty statementsaccompanying such products. Nothing herein should be construed asconstituting an additional warranty.
Maintenance and Service GuideFirst Edition November 2002Document Part Number: 307503-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
3/148
Maintenance and Service Guide iii
Contents
1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 171.5 Notebook External Components . . . . . . . . . . . . . . . . 181.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
2 Troubleshooting2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 21
Selecting Computer Setup or Compaq Diagnostics . 21Selecting from the File Menu . . . . . . . . . . . . . . . . . . 23Selecting from the Security Menu. . . . . . . . . . . . . . . 24
Selecting from the Advanced Menu . . . . . . . . . . . . . 252.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 27Obtaining, Saving, or PrintingConfiguration Information. . . . . . . . . . . . . . . . . . . . . 27Obtaining, Saving, or Printing DiagnosticTest Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 210
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 313.2 Notebook System Major Components . . . . . . . . . . . . 323.3 Miscellaneous Plastics/Hardware Kit Components . . 383.4 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
4/148
iv Maintenance and Service Guide
Contents
4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 42
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 42
4.3 Preventing Damage to Removable Drives . . . . . . . . . 434.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 444.5 Packaging and Transporting Precautions . . . . . . . . . . 444.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 454.7 Grounding Equipment and Methods . . . . . . . . . . . . . 46
5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 525.3 Preparing the Notebook for Disassembly . . . . . . . . . 545.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . . 595.6 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5125.7 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 5135.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5155.9 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
5.10 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5215.11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5225.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5245.13 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5265.14 1394 Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5315.15 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5335.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5355.17 Real Time Clock (RTC) Battery . . . . . . . . . . . . . . 537
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
5/148
Contents
Maintenance and Service Guide v
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B1Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B2
C Screw Listing
Index
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
6/148
Maintenance and Service Guide 11
1Product Description
The Compaq 800 and Presario 3000 Series Mobile PCs featureIntel Mobile Pentium 4 processors, an industry-leading SiSAccelerated Graphics Port (AGP) graphics processor, a 16-inchSXGA display, a wide range of multimedia capabilities.
Figure 1-1. Compaq 800 and Presario 3000 Series Mobile PC
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
7/148
12 Maintenance and Service Guide
Product Description
1.1 ModelsNotebook models are shown in Tables 1-1 through 1-3.
Table 1-1Compaq 800 and Presario 3000
Model Naming Conventions
Key
C800 P 240 X6 40 W C 51 E XXXXXX-XXX
1 2 3 4 5 6 7 8 9 10
Key Description Options
1 Brand/Seriesdesignator
C800 = 800 Series P3000 = Presario3000 Series
2 Processor type P = Intel Pentium 4
3 Processor speed 240 = 2.4 GHz200 = 2.0 GHz
180 = 1.8 GHz
4 Display type/ size/resolution
X = XGA (1024 768) 6 = 16.x in3 = 13.x in
5 Hard drive size 40 = 40 GB 20 = 20 GB
6 Optical drivedesignator
V = DVD-ROM drive D = CD-ROM drive
7 Integratedcommunication
M = modem0 = none
C = modem/NICcombination card
8 RAM 51 = 512 MB25 = 256 MB
12 = 128 MB
9 Operating system E = Microsoft Windows XP Home
10 SKU#
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
8/148
Product Description
Maintenance and Service Guide 13
Table 1-2Compaq 800 Models
All Compaq 800 models features: TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home
The following Compaq 800 models use config. code LF56 and do not include abattery pack.
C800 P 240 X6 30 W C 25 E
Asia Pacific 316503-371 Australia/NewZealand
316503-011
The following Compaq 800 models use config. code LF55 and do not include abattery pack.
C800 P 200 X3 20 D 12 25 E
Asia Pacific 317495-371 Australia/NewZealand
317495-011
The following Compaq 800 models use config. code LF54 and do not include abattery pack.
C800 P 180 X3 20 V C 25 E
Asia Pacific 309482-371 Australia/NewZealand
309482-011
The following Compaq 800 models use config. code LF57 and do not include abattery pack.
C800 P 180 X3 20 D C 12 E
Asia Pacific 310535-371 Australia/NewZealand
310535-011
The following Compaq 800 models use config. code LF53 and do not include abattery pack.
C800 P 180 X3 20 D C 12 E
Asia Pacific 307602-371 Australia/NewZealand
307602-011
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
9/148
14 Maintenance and Service Guide
Product Description
1.2 Features 2.4-, 2.0-, or 1.8-GHz Intel Mobile Pentium 4 processor, with
256-KB integrated L2 cache, and 400-MHz frontside bus,varying by notebook model
512- or 256-MB high-performance Synchronous DRAM(SDRAM), expandable to 1.0 GB
Microsoft Windows XP Home
16.0-inch SXGA (1024 768) or 13.3-inch XGA(1024 768), TFT display with over 16.7 million colors,varying by notebook model
SiS 4X Accelerated Graphics Port (AGP) graphics processorwith 32 or 64 MB DDR shared video memory
Table 1-3Compaq Presario 3000 Models
The Compaq Presario 3000 model uses config. code LF51 and features: TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home 4.0 AHr Li ion battery pack
P3008 P 240 X6 40 W C 51 E
United States 315955-001
The Compaq Presario 3000 model uses config. code LF52 and features: TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home 4.0 AHr Li ion battery pack
P3005 P 200 X6 40 W C 51 E
United States 307601-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
10/148
Product Description
Maintenance and Service Guide 15
Full-size Windows 98 keyboard with TouchPad pointingdevice
10/100 network interface card (NIC) and 56KB/s V.92modem integrated on the system board
AC Link audio
12-cell Li ion battery pack
Support for the following optical drives:
8X Max DVD-ROM drive
8X Max DVD-CD/RW combination drive
Support for one Type I PC Card slot with support for both32-bit CardBus and 16-bit PC Cards
External 90 W AC adapter with 3-wire power cord
40- or 20-GB high-capacity hard drive, varying by notebookmodel
Connectors for:
Stereo line out/headphone Mono microphone
Infrared Parallel devices External monitor
RJ-45 network
Universal Serial Bus 2.0 (4)
TV out
RJ-11 modem AC power IEEE-1394 digital
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
11/148
16 Maintenance and Service Guide
Product Description
1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clearCMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,Preparing the Notebook for Disassembly, for moreinformation).
2. Remove the real time clock (RTC) battery (refer to Section5.16, RTC Battery).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert anybattery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
12/148
Product Description
Maintenance and Service Guide 17
1.4 Power ManagementThe notebook comes with power management features that
extend battery operating time and conserve power. The notebooksupports the following power management features:
Suspend
Hibernation
Setting customization by the user
Hotkeys for setting level of performance
Smart battery that provides an accurate battery power gauge
Battery calibration Lid switch Suspend/resume
Power/Suspend button
Advanced Configuration and Power Management (ACP)compliance
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
13/148
18 Maintenance and Service Guide
Product Description
1.5 Notebook External ComponentsThe external components on the front and right side of the
notebook are shown in Figure 1-2 and described in Table 1-4..
Figure 1-2. Front and Right Side Components
Table 1-4Front and Right Side Components
Item Component Function
1 Display release latch Opens the notebook.
2 Power/Standby light On: Power is turned on.Off: Power is turned off.Blinking: Notebook is in Standby mode.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
14/148
Product Description
Maintenance and Service Guide 19
3 Battery light On: A battery pack is charging.Blinking: A battery pack that is the onlyavailable power source has reached alow-battery condition.
4 Volume control buttons Adjust the volume of the stereo speakers.
5 Mono microphone jack Connects a mono microphone, disabling thebuilt-in microphone.
6 Stereo speaker/ headphone jack
Connects stereo speakers, headphones,headset, or television audio.
7 Optical drive Accepts optical devices, such as aCD-ROM, DVD-ROM, or CD-RW drive.
8 PC Card eject button Ejects a PC Card from the PC Card slot.
9 PC Card slot Supports a 32-bit (CardBus) or 16-bit PCCard.
Table 1-4Front and Right Side Components (Continued)
Item Component Function
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
15/148
110 Maintenance and Service Guide
Product Description
The notebook rear panel and left side components are shown inFigure 1-3 and described in Table 1-5.
Figure 1-3. Rear Panel and Left Side Components
Table 1-5Rear Panel and Left Side Components
Item Component Function
1 Infrared port Provides wireless communication betweenthe notebook and other infrared-equippeddevices using an infrared beam.
2 Parallel connector Connects a parallel device.
3 External monitorconnector
Connects an external monitor or overheadprojector.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
16/148
Product Description
Maintenance and Service Guide 111
4 Network connectionlights (2)
Both lights off: The notebook is notconnected to a LAN.Both lights on: The notebook is connectedto a LAN with a 100 MB/s link.Green light on and yellow light off: Thenotebook is connected to a LAN with a 10MB/s link.Green light flashing: Information is
transmitting through the LAN.5 RJ-45 network jack Connects the network cable. A network
cable is not included with the notebook.
6 USB ports (4) Connect USB devices.
7 Composite TVconnector
Connects a television, VCR, camcorder, oroverhead projector.
8 RJ-11 modem jack Connects the modem cable to an internalmodem. A modem cable is included withinternal modem models.
9 DC power connector Connects any one of the following: AC adapter Optional automobile power
adapter/charger Optional aircraft power adapter
10 Security cable slot Attaches an optional security cable to thenotebook.
11 Hard drive bay Supports the removable primary hard drive.The hard drive is secured to the notebook
by four screws.12 1394 connector Connects IEEE 1394-compliant products,
such as digital camcorders, video editingequipment, VCRs, cameras, and audioplayers. A 1394 firewire cable is required foruse with this connector.
Table 1-5Rear Panel and Left Side Components (Continued)
Item Component Function
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
17/148
112 Maintenance and Service Guide
Product Description
The notebook keyboard components are shown in Figure 1-4 anddescribed in Table 1-6.
Figure 1-4. Keyboard Components
Table 1-6Keyboard Components
Item Component Function1 F1 through F12
function keysPerform preset functions.
2 Num lock key On: Num lock is on and the embeddednumeric keypad is enabled.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
18/148
Product Description
Maintenance and Service Guide 113
3 Fn key Used with hotkeys to perform preset hotkeyfunctions.
4 Application key Displays a menu when using a Microsoftapplication. The menu is the same one thatis displayed by pressing the right mousebutton.
5 Windows logo keys Display the Windows Start menu.
6 Embedded numerickeypad
Converts keys to numeric keypad.
7 Cursor control keys Move the cursor around the screen.
Table 1-6Keyboard Components (Continued)
Item Component Function
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
19/148
114 Maintenance and Service Guide
Product Description
The notebook top components are shown in Figure 1-5 anddescribed in Table 1-7.
Figure 1-5. Top Components
Table 1-7Top Components
Item Component Function
1 Power button Turns on the notebook. Use the operatingsystem Shut Down command to turn off thenotebook.
2 Wireless LAN activitylight
Off: The internal wireless LAN is off or notinstalled.On: The internal wireless LAN is on andconnected to a network.Flashing: The internal wireless LAN is on,but is not connected to a network orproperly configured.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
20/148
Product Description
Maintenance and Service Guide 115
3 Power light On: Power is turned on.Blinking: Notebook is in Standby. The powerlight also blinks if a battery pack that is theonly available power source reaches alow-battery condition.
4 Drive indicator light Turns on when the hard drive, CD-, orDVD-ROM drive is accessed.
5 Num lock light On: Num lock is on and the embeddednumeric keypad is enabled.
6 Caps lock light On: Caps lock is on.
7 Display lid switch Turns off the notebook display if thenotebook is closed while on.
8 Stereo speakers Produce stereo sound.
9 TouchPad Moves the mouse cursor, selects, andactivates.
10 TouchPad buttons Function like the left and right mousebuttons on an external mouse.
11 Battery light On: A battery pack is charging.Blinking: A battery pack that is the onlyavailable power source has reached alow-battery condition.
12 Power/Standby light On: Power is turned on.Off: Power is turned off.Blinking: Notebook is in Standby.
Table 1-7Top Components (Continued)
Item Component Function
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
21/148
116 Maintenance and Service Guide
Product Description
The external components on the bottom of the notebook areshown in Figure 1-6 and described in Table 1-8.
Figure 1-6. Bottom Components
Table 1-8Bottom Components
Item Component Function
1 Vent Allows airflow to cool internalcomponents.
CAUTION: To prevent damage, the notebook shuts down ifan overheating condition occurs. Do not block the coolingvent. Avoid placing the notebook on a blanket, rug, or otherflexible surface that may cover the vent area.
2 Hard drive bay Supports the primary hard drive.The hard drive is secured to the
notebook by four screws.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
22/148
Product Description
Maintenance and Service Guide 117
3 Battery pack lock latches Secure the battery pack andbattery compartment space saverin the battery compartment.
4 Battery bay Accepts an 8-cell Li ion batterypack or battery compartmentspace saver.
5 Battery pack release switch Releases the battery pack from
the battery compartment.6 Memory expansion
compartmentCovers the memory expansioncompartment that contains twomemory expansion slots formemory expansion boards.
7 Optical drive bay Accepts a CD-ROM, CD-RW,DVD-ROM, or DVD/CD-RW drive.
Table 1-8Bottom Components (Continued)
Item Component Function
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
23/148
-
8/13/2019 Presario 3000 Service Manual
24/148
Maintenance and Service Guide 21
2Troubleshooting
WARNING: Only authorized technicians trained by Compaq shouldrepair this equipment. All troubleshooting and repair proceduresare detailed to allow only subassembly/module level repair.Because of the complexity of the individual boards andsubassemblies, no one should attempt to make repairs at the
component level or to make modifications to any printed wiringboard. Improper repairs can create a safety hazard. Any indicationof component replacement or printed wiring board modification mayvoid any warranty or exchange allowances.
2.1 Computer Setup and DiagnosticsUtilities
Selecting Computer Setup or CompaqDiagnostics
The notebook features two Compaq system management utilities:
Computer Setup A system information and customizationutility that can be used even when your operating system isnot working or will not load. This utility includes settings thatare not available in Windows.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
25/148
22 Maintenance and Service Guide
Troubleshooting
Compaq Diagnostics A system information and diagnosticutility that is used within your Windows operating system.Use this utility whenever possible to:
Display system information. Test system components.
Troubleshoot a device configuration problem inWindows 2000, Windows XP Professional, orWindows XP Home.
It is not necessary to configure a device connected to a USBconnector on the notebook or an optional docking base.
Using Computer Setup
Information and settings in Computer Setup are accessed fromthe File, Security, or Advanced menus:
1. Turn on or restart the notebook. Press F10 while theF10 = ROM Based Setup message is displayed in thelower-left corner of the screen.
To change the language, press F2.
To view navigation information, press F1.
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the notebook:
Select File > Save Changes and Exit and press enter.
or
Select File > Ignore Changes and Exit and press enter.4. When you are prompted to confirm your action, press F10.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
26/148
Troubleshooting
Maintenance and Service Guide 23
Selecting from the File Menu
Table 2-1File Menu
Select To Do This
System Information View identification information about thenotebook, a docking base, and any batterypacks in the system.
View specification information about theprocessor, memory and cache size, andsystem ROM.
Save to Floppy Save system configuration settings to a diskette.
Restore from Floppy Restore system configuration settings from adiskette.
Restore Defaults Replace configuration settings in ComputerSetup with factory default settings. (Identificationinformation is retained.)
Ignore Changes and Exit Cancel changes entered during the currentsession, then exit and restart the notebook.
Save Changes and Exit Save changes entered during the currentsession, then exit and restart the notebook.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
27/148
24 Maintenance and Service Guide
Troubleshooting
Selecting from the Security Menu
Table 2-2Security Menu
Select To Do This
Setup Password Enter, change, or delete a setup password.(The setup password is called an administratorpassword in Compaq Computer Security, aprogram accessed from the Windows ControlPanel.)
Power-on Password Enter, change, or delete a power-on password.
DriveLock Passwords Enable/disable DriveLock; change a DriveLockUser or Master password.
DriveLock Settings are accessible onlywhen you enter Computer Setup byturning on (not restarting) the notebook.
Password OptionsPassword options can beselected only when apower-on password has
been set.
Enable/disable: QuickLock QuickLock on Suspend
QuickBlank To enable QuickLock on Suspend or
QuickBlank, you must first enableQuickLock.
Device Security Enable/disable: Ports or diskette drives* Diskette write* CD-ROM or diskette startup
Settings for a DVD-ROM can be
entered in the CD-ROM field.System IDs Enter identification numbers for the notebook,
a docking base, and all battery packs in thesystem.
*Not applicable to SuperDisk LS-120 drives.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
28/148
Troubleshooting
Maintenance and Service Guide 25
Selecting from the Advanced Menu
Table 2-3Advanced Menu
Select To Do This
Language (or press F2) Change the Computer Setup language.
Boot Options Enable/disable: QuickBoot, which starts the notebook more
quickly by eliminating some startup tests.(If you suspect a memory failure and want
to test memory automatically during startup,disable QuickBoot.) MultiBoot, which sets a startup sequence
that can include most bootable devices andmedia in the system.
Device Options Enable/disable the embedded numerickeypad at startup.
Enable/disable multiple standard pointingdevices at startup. (To set the notebook tosupport only a single, usually nonstandard,
pointing device at startup, select Disable. ) Enable/disable USB legacy support for a
USB keyboard. (When USB legacy supportis enabled, the keyboard works even when aWindows operating system is not loaded.)
Set an optional external monitor or overheadprojector connected to a video card in adocking base as the primary device. (Whenthe notebook display is set as secondary,the notebook must be shut down before
undocking from a docking base.)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
29/148
26 Maintenance and Service Guide
Troubleshooting
Device Options (continued)
Change the parallel port mode from EPP(Enhanced Parallel Port [default]) tostandard, bidirectional, EPP or ECP(Enhanced Capabilities Port).
Set video-out mode to NTSC (default), PAL,NTSC-J, or PAL-M.*
Enable/disable all settings in the SpeedStep window. (When Disable is selected, thenotebook runs in Battery Optimized mode.)
Specify how the notebook recognizesmultiple identical docking bases that areidentically equipped. (Select Disable torecognize the docking bases as a singledocking base; select Enable to recognizethe docking bases individually, by serialnumber.)
Enable/disable the reporting of theprocessor serial number by the processor tothe software.
HDD Self-Test Options Run a quick comprehensive self-test on harddrives in the system that support the testfeatures.
*Video modes vary even within regions. However, NTSC is common in NorthAmerica; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; andPAL-M, in Brazil. Other South and Central American regions may use NTSC,PAL, or PAL-M.
Table 2-3Advanced Menu (Continued)
Select To Do This
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
30/148
Troubleshooting
Maintenance and Service Guide 27
2.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system
components is displayed on the screen before the CompaqDiagnostics window opens.
You can display more or less information from anywhere withinCompaq Diagnostics by selecting Level on the menu bar.
Compaq Diagnostics is designed to test Compaq components.If non-Compaq components are tested, the results may beinconclusive.
Obtaining, Saving, or PrintingConfiguration Information
1. Access Compaq Diagnostics by selecting Start > Settings >Control Panel > Compaq Diagnostics.
2. Select Categories, then select a category from the drop-downlist.
To save the information, select File > Save As.
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
31/148
28 Maintenance and Service Guide
Troubleshooting
Obtaining, Saving, or Printing DiagnosticTest Information
1. Access Compaq Diagnostics by selecting Start > Settings >Control Panel > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want totest.
4. Select a test type:
Quick Test Runs a quick, general test on each device in
a selected category. Complete Test Performs maximum testing on each
device in a selected category.
Custom Test Performs maximum testing on a selecteddevice.
To run all tests for your selected device, select theCheck All button.
To run only the tests you select, select the Uncheck
All button, then select the checkbox for each test youwant to run.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
32/148
Troubleshooting
Maintenance and Service Guide 29
5. Select a test mode:
Interactive Mode Provides maximum control over thetesting process. You determine whether the test waspassed or failed and may be prompted to insert or removedevices.
Unattended Mode Does not display prompts. If errorsare found, they are displayed when testing is complete.
6. Select the Begin Testing button.
7. Select a tab to view a test report:
Status tab Summarizes the tests run, passed, and failed
during the current testing session. Log tab Lists tests run on the system, the number of
times each test has run, the number of errors found oneach test, and the total run time of each test.
Error tab Lists all errors found in the notebook withtheir error codes.
8. Select a tab to save the report:
Log tab Select the Log tab Save button.
Error tab Select the Error tab Save button.
9. Select a tab to print the report:
Log tab Select File > Save As, then print the file fromyour folder.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
33/148
210 Maintenance and Service Guide
Troubleshooting
2.3 Troubleshooting FlowchartsTable 2-4
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 Initial troubleshooting
2.2 No power, part 1
2.3 No power, part 2
2.4 No power, part 3
2.5 No power, part 4
2.6 No video, part 1
2.7 No video, part 2
2.8 Nonfunctioning docking station
2.9 No operating system (OS) loading
2.10 No OS loading from hard drive, part 1
2.11 No OS loading from hard drive, part 2
2.12 No OS loading from hard drive, part 3
2.13 No OS loading from CD- or DVD-ROM drive
2.14 No audio, part 1
2.15 No audio, part 2
2.16 Nonfunctioning device
2.17 Nonfunctioning keyboard
2.18 Nonfunctioning pointing device
2.19 No network or modem connection
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
34/148
Troubleshooting
Maintenance and Service Guide 211
Flowchart 2.1Initial Troubleshooting
Connectingto networkor modem?
Begintroubleshooting.
Is therepower?
Is the OSloading?
Is there video?(no boot)
Is there
sound?
Beeps,LEDs, or error
messages?
Keyboard/ pointing
deviceworking?
Go toSection 2.16,
NonfunctioningDevice.
Go toSection 2.2,No Power.
Go toSection 2.6,No Video.
All drivesworking?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go toSection 2.9,
No OS Loading.
Go toSection 2.15,
No Audio.
Go toSection 2.17,
NonfunctioningKeyboard,
or Section 2.18,NonfunctioningPointing Device.
Check
LED board,speakerconnections.
Go toSection 2.19,
No Network orModem.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
35/148
212 Maintenance and Service Guide
Troubleshooting
Flowchart 2.2No Power, Part 1
1. Reseat the power cables in the dockingstation and at the AC outlet.
2. Ensure the AC power source is active.3. Ensure that the power strip is working.
Done
Remove fromdocking station(if applicable).
Power upon battery
power?
Power upon AC
power?
Power upin dockingstation?
Power upon battery
power?
Power upin dockingstation?
Done
*Resetpower.
*Resetpower.
Power upon AC
power?
N
Y
Y
N
N
Y
N
N
Y
Y
Y N
1. On some models there is a separatereset button.
2. On some models the notebook may bereset using the Suspend switch andeither the lid switch or the main powerswitch.
*NOTES:
Go toSection 2.4,No Power,
Part 3.
Go toSection 2.3,No Power,
Part 2.
Go toSection 2.8,
NonfunctioningDocking Station.
No Power(power LED
is off).
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
36/148
-
8/13/2019 Presario 3000 Service Manual
37/148
214 Maintenance and Service Guide
Troubleshooting
Flowchart 2.4No Power, Part 3Continued from
Section 2.3,
No Power, Part 2.
Reseat AC adapterin notebook andat power source.
Internal orexternal AC
adapter?
Done
Done
Done Done
Power on?
Power on?
Power on?
Plug directlyinto AC outlet.
Power LEDon?
Power outletactive?
Try differentoutlet.
Replace externalAC adapter.
Replacepower cord.
Y
N
Y
Y
Y
Y
N
N
N
N
External
InternalGo to
Section 2.5,No Power,
Part 4.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
38/148
Troubleshooting
Maintenance and Service Guide 215
Flowchart 2.5No Power, Part 4
Y
N
Continued fromSection 2.4,
No Power, Part 3.
Reseat loosecomponents and
boards andreplace damaged
items.
Opennotebook.
Loose ordamaged
parts?
Y
Closenotebook and
retest.
Power on?
Done
N
Replace the following items (if applicable).Check notebook operation after eachreplacement:
1. Internal DC-DC converter*2. Internal AC adapter3. Processor board*4. System board*
*NOTE: Replace these items as a set toprevent shorting out among components.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
39/148
216 Maintenance and Service Guide
Troubleshooting
Flowchart 2.6No Video, Part 1
A
N
Standaloneor Docking
Station?
No Video.
Replace the following one at a time. Test after each replacement.1. Cable between notebook and notebook display (if applicable)2. Inverter board (if applicable)3. Display4. System board
Internal orexternal
display*?Adjust
brightness. Video OK? Done
DockingStation
Internal
Stand-alone
External
Adjustbrightness.
Video OK? Done
Y
Press lidswitch to ensure
operation.
Video OK? Done
Y
N
Video OK?
Done Done
N
Check for bentpins on cable.
Tryanother
display.
Internal andexternal
video OK?
Replacesystem
board. Y Y
NN
*NOTE: To change from internal toexternal display, use the hotkeycombination.
Y
Go toSection 2.7,
No Video, Part 2.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
40/148
Troubleshooting
Maintenance and Service Guide 217
Flowchart 2.7No Video, Part 2
Y
N
Continued fromSection 2.6,
No Video, Part 1.
Done
Adjust externalmonitor display.
Video OK?
Adjustdisplay
brightness.
Video OK?
Video OK?
Done
Done
Check that notebook is properlyseated in docking station, forbent pins on cable, and formonitor connection.
Go to A inSection 2.6,
No Video, Part 1.
Check brightnessof externalmonitor.
Try anotherexternalmonitor.
Internaland externalvideo OK?
Go to Section 2.8,NonfunctioningDocking Station.
Y
Y
Y
N
N
N
Removenotebook fromdocking station,
if connected.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
41/148
218 Maintenance and Service Guide
Troubleshooting
Flowchart 2.8Nonfunctioning Docking Station(if applicable)
Y
N
Reseat powercord in docking
station andpower outlet.
N
Replace the following docking stationcomponents one at a time. Checknotebook operation after eachreplacement.
1. Power supply2. I/O board3. Backplane board4. Switch box5. Docking motor mechanism
Check voltagesetting on
docking station.
Reset monitorcable connector atdocking station.
Reinstallnotebook into
docking station.
Dockingstation
operating?
Dockingstationoperating?
Removenotebook, reseatall internal parts,and replace any
damaged items indocking station.
Done
Done
Y
NonfunctioningDocking Station.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
42/148
Troubleshooting
Maintenance and Service Guide 219
Flowchart 2.9No Operating System (OS) Loading
No OS loadingfrom hard drive,
go toSection 2.10.
Reseat powercord in docking
station andpower outlet.
No OS loadingfrom CD- or
DVD-ROM drive,go to
Section 2.13.
No OS loadingfrom network,
go toSection 2.19.
No OSLoading.*
*NOTE: Before beginning troubleshooting,always check cable connections, cableends, and drives for bent or damaged pins.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
43/148
-
8/13/2019 Presario 3000 Service Manual
44/148
Troubleshooting
Maintenance and Service Guide 221
Flowchart 2.11No OS Loading from Hard Drive, Part 2Continued fromSection 2.10,
No OS Loadingfrom Hard Drive,
Part 1.Reseat
hard drive.
Done
CD ordiskette in
drive?
1. Replace harddrive.
2. Replace systemboard.
Load OS usingRestore CD(if applicable).
Format hard driveand bring toa bootableC:\ prompt.
Create partition,then format harddrive to bootable
C:\ prompt.
Remove
diskette andreboot.
Y
N
Bootfrom
hard drive?
Y
N
Hard driveaccessible?
Y
Hard driveaccessible? Done
Run FDISK.
Y
N
Hard drivepartitioned?
Hard driveformatted?
Y
N
Y
N
Notebookbooted?
Done
Y
N
Go toSection 2.12,
No OS Loadingfrom Hard Drive,
Part 3.
Go toSection 2.12,
No OS Loadingfrom Hard Drive,
Part 3.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
45/148
222 Maintenance and Service Guide
Troubleshooting
Flowchart 2.12No OS Loading from Hard Drive, Part 3
Y
Systemfiles on hard
drive?
Continued fromSection 2.11,
No OS Loadingfrom Hard Drive,
Part 2.
Clean virus. Done
N
Install OSand reboot.
Viruson harddrive?
OSloading fromhard drive?
Y
N
Y
N
Y
N
Diagnosticson diskette?
Replacehard drive.
Run diagnosticsand follow
recommendations.
Run SCANDISKand check forbad sectors.
Can badsectors
be fixed?Replace
hard drive.
Y
N
Y
N
Fix badsectors.
Boot fromhard drive?
Replacehard drive.
Done
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
46/148
Troubleshooting
Maintenance and Service Guide 223
Flowchart 2.13No OS Loading from CD- orDVD-ROM Drive
Y
Done
N
Bootabledisc indrive?
Discin drive?
No OSLoading from
CD- orDVD-ROM Drive.
Install bootabledisc andreboot
notebook.
Go toSection 2.16,Nonfunctioning
Device.
Go toSection 2.16,
NonfunctioningDevice.
Installbootable disc.
Boots fromCD or DVD?
Boots fromCD or DVD?
Try anotherbootable disc.
Bootingfrom another
device?
Bootingorder
correct?
Correct bootorder using
the setup utility.
DoneReseatdrive.
Y
Y
Y
Y
N
N
N
N
Clear CMOS.Refer to Section1.3, Clearing aPassword, forinstructions.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
47/148
224 Maintenance and Service Guide
Troubleshooting
Flowchart 2.14No Audio, Part 1
No Audio.
N
Notebook indocking station(if applicable)?
Internalaudio?
Audio? Done
Undock
Audio? Done
Turn up audio
internally orexternally.
Go toSection 2.15,
No Audio, Part 2.
Go toSection 2.15,
No Audio, Part 2.
Go toSection 2.16,
NonfunctioningDevice.
Replace the following docking stationcomponents one at a time as applicable.Check after each change.
1. Reseat docking station audio cable.2. Replace audio cable.3. Replace speaker.4. Replace docking station audio board.5. Replace backplane board.6. Replace I/O board.
Y
Y
Y
N
N
N
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
48/148
Troubleshooting
Maintenance and Service Guide 225
Flowchart 2.15No Audio, Part 2
Y N
Continued fromSection 2.14,
No Audio, Part 1.
Reloadaudio drivers.
Audiodriver in OSconfigured?
Audio?
Y
Y
YN
N
N
Correctdrivers for
application?
Connect toexternalspeaker.
Load drivers andset configuration
in OS.
Audio? Done
Replace audioboard andspeaker
connectionsin notebook
(if applicable).
1. Replace internal speakers.2. Replace audio board (if applicable).3. Replace system board.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
49/148
226 Maintenance and Service Guide
Troubleshooting
Flowchart 2.16Nonfunctioning Device
Done
Any physicaldevice detected?
Y
N
Unplug the nonfunctioning device fromthe notebook, inspect cables and plugs for
bent or broken pins or other damage.
Reseatdevice.
ClearCMOS.
Done
Fix orreplace
broken item.
Nonfunctioningdevice.
Reattach device.Close notebook,plug in powerand reboot.
Deviceboots
properly?
Go toSection 2.9,
No OS Loading.
Deviceboots
properly?
Possible badhard drive.
Replace drive.
Possible baddiskette drive.Replace drive.
Possible bad NIC.Replace card.
If integrated NIC,replace system
board. Y
N
Y
N
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
50/148
Troubleshooting
Maintenance and Service Guide 227
Flowchart 2.17Nonfunctioning Keyboard
Y
N
OK?
Keyboardnot operating
properly.
Externaldeviceworks?
Replacesystemboard.
Replacesystemboard.
Connect notebookto good external
keyboard.
Reseat internalkeyboardconnector
(if applicable).
Replace internalkeyboard orcable.
OK?
Y
N
Y
N
Done Done
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
51/148
228 Maintenance and Service Guide
Troubleshooting
Flowchart 2.18Nonfunctioning Pointing Device
Y
N
OK?
Pointing devicenot operating
properly.
Externaldeviceworks?
Replacesystemboard.
Replacesystemboard.
Connect notebookto good externalpointing device.
Reseat internalpointing device
connector(if applicable).
Replace internalpointing deviceor cable.
OK?
Y
N
Y
N
Done Done
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
52/148
Troubleshooting
Maintenance and Service Guide 229
Flowchart 2.19No Network or Modem Connection
Y
Disconnect allpower from
the notebookand open.
No network
or modemconnection.
N
Done
Digitalline?
Networkor modem jack
active?
Replace jackor have jackactivated.
Connectto nondigital
line.
NIC/modemconfigured
in OS?
Reloaddrivers andreconfigure.
ReseatNIC/modem
(if applicable).
ReplaceNIC/modem
(if applicable).
Replacesystemboard.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
53/148
Maintenance and Service Guide 31
3Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and areference for spare part numbers and option part numbers.
3.1 Serial Number LocationWhen ordering parts or requesting information, provide thenotebook serial number and model number located on the bottomof the notebook (Figure 3-1).
Figure 3-1. Serial Number Location
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
54/148
32 Maintenance and Service Guide
Illustrated Parts Catalog
3.2 Notebook System Major Components
Figure 3-2. Notebook System Major Components
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
55/148
Illustrated Parts Catalog
Maintenance and Service Guide 33
Table 3-1Spare Parts: Notebook System Major Components
Item DescriptionSpare PartNumber
1 Displays
16.0-inch, XGA, TFT (for use only with models withconfig. code LS52)
13.3-inch, XGA, TFT (for use only with models withconfig. code LS53, LS54, and LS57)
310652-001
310651-001
Miscellaneous Plastics/Hardware Kit, includes 310659-001
2a2b2c2d2e2f2g
Left hinge coverRight hinge coverPC Card slot space saverModem cableHeat sink mounting bracketRTC batteryMemory expansion compartment covernot illustrated: display hinge screw covers (2) display bumper pads (2) display screw covers (2 round, 2 oblong) notebook feet (2 round, 2 oblong)
3 LED switch cover 311628-001
4 Keyboards
Asia PacificAustraliaIndia
310640-371310640-011310640-D61
JapanThailandUnited States
310640-291310640-AB1310640-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
56/148
34 Maintenance and Service Guide
Illustrated Parts Catalog
Figure 3-2. Notebook System Major Components(Continued)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
57/148
Illustrated Parts Catalog
Maintenance and Service Guide 35
Table 3-1Spare Parts: Notebook System Major Components (Continued)
Item DescriptionSpare PartNumber
5 Top cover 310654-001
6 Optical drives
24X Max CD-ROM drive8X Max DVD-ROM drive24X Max DVD-ROM/CD-RW combination drive
310660-001310661-001310662-001
7 Hard drives40 GB30 GB20 GB
310645-001310644-001310643-001
8 Hard drive carrier with connector 310733-001
9 Processors
Intel Pentium 4 2.4 GHz (for use only with modelswith config. code LS52)
Intel Pentium 4 2.0 GHz (for use only with models
with config. code LS52)Intel Pentium 4 1.8 GHz (for use only with models
with config. codes LS53, LS54, and LS57)
310650-001
310349-001
310648-001
10 Heat sink 310647-001
11 Fan 310657-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
58/148
-
8/13/2019 Presario 3000 Service Manual
59/148
Illustrated Parts Catalog
Maintenance and Service Guide 37
Table 3-1Spare Parts: Notebook System Major Components (Continued)
Item DescriptionSpare PartNumber
12 System boards
for use only with models with config. codes LS53,LS54, and LS57
for use only with models with config. code LS52
311579-371
310646-001
13 Modem board 310653-001
14 Base enclosure 310655-00115 1394 board, includes cable 310656-001
16 Battery bay space saver (for use only with modelswith config. codes LS53, LS54, and LS57)
313579-001
17 Battery packs
12 cell, Li ion10 cell, NiMH
310642-001310641-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
60/148
38 Maintenance and Service Guide
Illustrated Parts Catalog
3.3 Miscellaneous Plastics/HardwareKit Components
Figure 3-3. Miscellaneous Plastics/HardwareKit Components
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
61/148
Illustrated Parts Catalog
Maintenance and Service Guide 39
Table 3-2Miscellaneous Plastics/Hardware Kit Components
Spare Part Number 310659-001
Item Description Item Description
1 Left hinge cover 7 Display hinge screwcovers (2)
2 Right hinge cover 8 Display screw covers(2 round, 2 oblong)
3 Modem cable 9 Notebook feet(3 round, 2 oblong)
4 PC Card slot space saver 10 RTC battery
5 Memory expansioncompartment cover
11 Heat sink mounting bracket
6 Display bumper pads (2)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
62/148
310 Maintenance and Service Guide
Illustrated Parts Catalog
3.4 Miscellaneous
Table 3-3Spare Parts: Miscellaneous (not illustrated)
DescriptionSpare PartNumber
AC adapter, 90 watt 309241-001
Air adapter cable 293204-001
Auto adapter cable 293203-001
Biometrics reader 153990-001Logo Kit 317060-001
Memory expansion boards
512 MB256 MB128 MB
280275-001280274-001280273-001
Miscellaneous keyboards
Enhanced Essaver, carbon
USB, 17-key numeric keypadUSB, SmartCardUSB wireless, United States
118104-001
261636-001271124-001252411-001
Mouse, 2 button, carbon 113907-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
63/148
Illustrated Parts Catalog
Maintenance and Service Guide 311
Mouse, USB, carbon 164999-001
PC Card Smartcard reader 153994-001
Power cord, 3-wire
AustraliaDenmarkEurope/Middle
East/AFricaItalyJapan
246959-011246959-081246959-021
246959-061246959-291
KoreaSwitzerlandUnited
KingdomUnited
States
246959-AD1246959-AG1246959-031
246959-001
Screw Kit (includes the following screws; refer to Appendix C,Screw Listing, for more information on screw specificationsand usage.)
310658-001
Torx T8 M2.5 16.0 Torx T8 M2.5 7.0 Phillips M3.0 4.0
Phillips M2.5 4.0
Phillips M2.0 4.5 Phillips M2.0 4.0 Phillips M2.0 13.0
Security lock 294359-001and263537-001
Table 3-3Spare Parts: Miscellaneous (not illustrated) (Continued)
DescriptionSpare PartNumber
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
64/148
Maintenance and Service Guide 41
4Removal and Replacement
Preliminaries
This chapter provides essential information for proper and saferemoval and replacement service.
4.1 Tools RequiredYou will need the following tools to complete the removal andreplacement procedures:
Magnetic screwdriver
Phillips P0 screwdriver
Torx T8 screwdriver
Tool kit (includes connector removal tool, loopback plugs,and case utility tool)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
65/148
42 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.2 Service ConsiderationsThe following sections include some of the considerations that
you should keep in mind during disassembly and assemblyprocedures.
As you remove each subassembly from the notebook, place thesubassembly (and all accompanying screws) away from the workarea to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly candamage plastic parts. Use care when handling the plastic parts.Apply pressure only at the points designated in the maintenanceinstructions.
Cables and ConnectorsCables must be handled with extreme care to avoid damage.Apply only the tension required to unseat or seat the cablesduring removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, ortearing cables. Ensure that cables are routed in such a way thatthey cannot be caught or snagged by parts being removed orreplaced. Handle flex cables with extreme care; these cables teareasily.
CAUTION: When servicing the notebook, ensure that cables areplaced in their proper locations during the reassembly process.Improper cable placement can damage the notebook.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
66/148
Removal and Replacement Preliminaries
Maintenance and Service Guide 43
4.3 Preventing Damage toRemovable Drives
Removable drives are fragile components that must be handledwith care. To prevent damage to the notebook, damage to aremovable drive, or loss of information, observe the followingprecautions:
Before removing or inserting a hard drive, shut down thenotebook. If you are unsure whether the notebook is off or inHibernation, turn the notebook on, then shut it down.
Before removing a diskette drive or optical drive, ensure thata diskette or disc is not in the drive. Ensure that the opticaldrive tray is closed.
Before handling a drive, ensure that you are discharged ofstatic electricity. While handling a drive, avoid touching theconnector.
Handle drives on surfaces that have at least one inch ofshock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, CD-ROM drive, or a diskettedrive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magneticfields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or to liquids.
If a drive must be mailed, place the drive in a bubble packmailer or other suitable form of protective packaging andlabel the package Fragile: Handle With Care.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
67/148
44 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic DamageMany electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine thedegree of sensitivity. Networks built into many integrated circuitsprovide some protection, but in many cases the discharge containsenough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or otherconductor can destroy static-sensitive devices or microcircuitry.Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may notbe affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, thendegrade in the internal layers, reducing its life expectancy.
4.5 Packaging and TransportingPrecautions
Use the following grounding precautions when packaging andtransporting equipment:
To avoid hand contact, transport products in static-safecontainers, such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies withconductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until theparts arrive at static-free workstations.
Place items on a grounded surface before removing itemsfrom their containers.
Always be properly grounded when touching a sensitivecomponent or assembly.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
68/148
Removal and Replacement Preliminaries
Maintenance and Service Guide 45
Store reusable electrostatic-sensitive parts from assemblies inprotective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts androller bushings. Ensure that mechanized equipment used formoving materials is wired to ground and that proper materialsare selected to avoid static charging. When grounding is notpossible, use an ionizer to dissipate electric charges.
4.6 Workstation PrecautionsUse the following grounding precautions at workstations:
Cover the workstation with approved static-dissipativematerial (refer to Table 4-2).
Use a wrist strap connected to a properly grounded worksurface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters,screwdrivers, and vacuums.
When using fixtures that must directly contact dissipativesurfaces, only use fixtures made of static-safe materials.
Keep the work area free of nonconductive materials, such asordinary plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, andassemblies by the case or PCM laminate. Handle these itemsonly at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removingconnectors or test equipment.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
69/148
46 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and MethodsGrounding equipment must include either a wrist strap or a foot
strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum ofone megohm 10% resistance in the ground cords. Toprovide proper ground, wear a strap snugly against the skinat all times. On grounded mats with banana-plug connectors,connect a wrist strap with alligator clips.
When standing, use foot straps and a grounded floor mat.Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoesor boots. On conductive floors or dissipative floor mats, usefoot straps on both feet with a minimum of one-megohmresistance between the operator and ground. To be effective,the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventingelectrostatic damage includes:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords ofone-megohm resistance
Static-dissipative tables or floor mats with hard ties tothe ground
Field service kits
Static awareness labels
Material-handling packages
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
70/148
Removal and Replacement Preliminaries
Maintenance and Service Guide 47
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltagelevels generated by different activities.
Table 4-2 lists the shielding protection provided by antistatic bagsand floor mats.
Table 4-1Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
A product can be degraded by as little as 700 volts.
Table 4-2Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
71/148
Maintenance and Service Guide 51
5Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
Torx T8 and Phillips P0 screws are removed during disassembly.There are 54 screws, in 8 different sizes, that must be removed,replaced, and loosened when servicing the notebook. Makespecial note of each screw size and location during removal andreplacement.
Refer to Appendix C, Screw Listing, for detailed informationon screw sizes, locations, and usage.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
72/148
52 Maintenance and Service Guide
Removal and Replacement Procedures
5.1 Serial NumberReport the notebook serial number to Compaq when requesting
information or ordering spare parts. The serial number is locatedon the bottom of the notebook (Figure 5-1).
Figure 5-1. Serial Number Location
5.2 Disassembly Sequence ChartUse the chart below to determine the section number to bereferenced when removing notebook components.
Table 5-1Disassembly Sequence Chart
Section Description # of Screws Removed
5.3 Preparing the notebook fordisassembly
Battery pack 0 (2 for battery packspace saver)
Section Description # of Screws Removed
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
73/148
Removal and Replacement Procedures
Maintenance and Service Guide 53
5.3(Continued)
Hard drive 4 to remove hard drive4 to separate hard drive
from hard drivebracket
5.4 Notebook feet 0
5.5 Memory expansion board 2 loosened
5.6 Optical drive 1
5.7 LED switch cover 25.8 Keyboard 1
5.9 Heat sink 5 loosened
5.10 Fan 3
5.11 Processor 0
5.12 Display assembly 4
5.13 Top cover 17
5.14 1394 board 15.15 Modem board 2
5.16 System board 6
5.17 RTC battery 0
Table 5-1Disassembly Sequence Chart (Continued)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
74/148
54 Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Notebook forDisassembly
Perform the following steps before disassembling the notebook:
1. Turn off the notebook.
2. Disconnect the AC adapter and all external devices.
3. Remove the battery pack by following these steps:
a. Turn the notebook bottom side up with the rear panelfacing you.
Battery PacksSpare Part Number Information
Battery packs
12 cell, Li ion10 cell, NiMH
310642-001310641-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
75/148
Removal and Replacement Procedures
Maintenance and Service Guide 55
b. Slide the battery pack lock latches 1 to the right(Figure 5-2).
c. Slide and hold the battery pack release latch 2 to theright.
d. Use the notch 3 in the battery pack to swing the frontedge of the battery pack up and back 4 .
e. Remove the battery pack.
Figure 5-2. Removing the Battery Pack
Reverse the preceding procedure to install the battery pack.
4. Remove the battery bay space saver by following these steps:
a. Turn the notebook bottom side up with the rear panelfacing you.
Battery Bay Space SaverSpare Part Number Information
For use only with Compaq 800 models 313579-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
76/148
56 Maintenance and Service Guide
Removal and Replacement Procedures
b. Remove the two TM2.5 7.0 screws 1 that secure thebattery bay space saver to the notebook (Figure 5-3).
c. Slide the battery pack lock latches 2 to the right.
d. Slide and hold the battery pack release latch 3 to theright.
e. Use the notch 4 in the battery bay space saver to swingthe front edge of the space saver up and back 5 .
f. Remove the battery bay space saver.
Figure 5-3. Removing the Battery Bay Space Saver
Reverse the preceding procedure to install the battery bay spacesaver.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
77/148
Removal and Replacement Procedures
Maintenance and Service Guide 57
5. Remove the hard drive by following these steps:
a. Turn the notebook bottom side up with the right sidefacing you.
b. Remove the four TM2.5 7.0 screws 1 that secure thehard drive assembly to the notebook (Figure 5-4).
c. Slide the hard drive assembly forward 2 and remove itfrom the hard drive bay.
Figure 5-4. Removing the Hard Drive Assembly
Reverse the preceding procedure to install the hard driveassembly.
Hard DrivesSpare Part Number Information
40 GB30 GB20 GB
310645-001310644-001310643-001
Hard drive carrier with connector 310733-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
78/148
58 Maintenance and Service Guide
Removal and Replacement Procedures
d. Remove the four PM3.0 4.0 screws 1 that secure thehard drive to the hard drive bracket (Figure 5-5).
e. Remove the hard drive 2 from the hard drive carrier.
Figure 5-5. Removing the Hard Drive from the HardDrive Carrier
Reverse the preceding procedure to install the hard drive into thehard drive carrier.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
79/148
Removal and Replacement Procedures
Maintenance and Service Guide 59
5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The
notebook feet are included in the MiscellaneousPlastics/Hardware Kit, spare part number 310659-001. Thenotebook feet attach to the base enclosure as illustrated inFigure 5-6.
Figure 5-6. Replacing the Notebook Feet
5.5 Memory Expansion Board
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing you.
Memory Expansion BoardsSpare Part Number Information
Memory expansion boards
512 MB256 MB128 MB
280275-001280274-001280273-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
80/148
510 Maintenance and Service Guide
Removal and Replacement Procedures
3. Loosen the two PM2.5 4.0 screws 1 that secure thememory expansion compartment cover to the notebook(Figure 5-7).
4. Use the notch on the left side of the cover to lift the cover upand swing it to the right 2 .
5. Remove the memory expansion compartment cover.
The memory expansion compartment cover is included in theMiscellaneous Plastics/Hardware Kit, spare part number310359-001.
Figure 5-7. Removing the Memory Expansion Compartment
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
81/148
Removal and Replacement Procedures
Maintenance and Service Guide 511
6. Spread the retaining tabs 1 securing the memory expansionboard to the system board (Figure 5-8). The memoryexpansion board rises at a 45-degree angle.
7. Pull the memory expansion board away from the connector ata 45-degree angle 2 .
Figure 5-8. Removing a Memory Expansion Board
Reverse the preceding procedure to install a memory expansionboard and the memory expansion compartment cover.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
82/148
512 Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Optical Drive
1. Prepare the notebook for disassembly (Section 5.3).2. Turn the notebook bottom side up with the left side facing
you.3. Remove the memory expansion compartment cover
(Section 5.5).4. Remove the TM2.5 7.0 screw 1 that secures the optical
drive to the base enclosure (Figure 5-9).5. Slide the optical drive out of the base enclosure 2 .
Figure 5-9. Removing an Optical Drive
Reverse the preceding procedure to install the optical drive.
Optical DriveSpare Part Number Information
24X Max CD-ROM drive8X Max DVD-ROM drive24X Max DVD-ROM/CD-RW combination drive
310660-001310661-001310662-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
83/148
Removal and Replacement Procedures
Maintenance and Service Guide 513
5.7 LED Switch Cover
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing you.
3. Remove the two TM2.5 7.0 screws that secure the LEDswitch cover to the base enclosure (Figure 5-10).
Figure 5-10. Removing the LED Switch Cover Screws
LED Switch CoverSpare Part Number Information
LED switch cover 311628-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
84/148
514 Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the notebook top side up with the front facing you andopen the notebook as far as it will open.
5. Lift the right side of the LED switch cover 1 to separate itfrom the base enclosure (Figure 5-11).
6. Swing the top edge of the LED switch cover forward 2 toseparate the cover from the display assembly.
Figure 5-11. Removing the LED Switch Cover
Reverse the preceding procedure to install the LED switch cover.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
85/148
Removal and Replacement Procedures
Maintenance and Service Guide 515
5.8 Keyboard
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Close the notebook and turn it bottom side up with the frontfacing you.
4. Remove the TM2.5 16.0 screw that secures the keyboard tothe base enclosure (Figure 5-12).
Figure 5-12. Removing the Keyboard Screw
KeyboardSpare Part Number Information
Asia PacificAustraliaIndia
310640-371310640-011310640-D61
JapanThailandUnited States
310640-291310640-AB1310640-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
86/148
516 Maintenance and Service Guide
Removal and Replacement Procedures
5. Turn the notebook top side up with the front facing you andopen the notebook.
6. Lift the back edge of the keyboard 1 until it rests at a45-degree angle (Figure 5-13).
7. Slide the keyboard toward the back of the notebook 2 untilthe tabs on the front edge of the keyboard are removed fromthe slots in the base enclosure.
8. Swing the back edge of the keyboard up and forward 3 andrest the keyboard on the palm rest.
Figure 5-13. Releasing the Keyboard
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
87/148
Removal and Replacement Procedures
Maintenance and Service Guide 517
9. Release the ZIF connector 1 to which the keyboard cable isattached and disconnect the keyboard cable 2 from thesystem board (Figure 5-14).
10. Remove the keyboard 3 .
Figure 5-14. Removing the Keyboard
Reverse the preceding procedure to install the keyboard andkeyboard retainer.
5.9 Heat Sink
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
Heat Sink Spare Part Number Information
Heat sink 310647-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
88/148
518 Maintenance and Service Guide
Removal and Replacement Procedures
4. Disconnect the fan cable 1 from the system board(Figure 5-15).
5. Loosen the four PM2.0 20.0 shoulder screws 2 that securethe heat sink to the processor mounting bracket.
6. Loosen the PM2.0 16.0 shoulder screw 3 that secures theheat sink to the base enclosure.
Figure 5-15. Disconnecting the Fan Cable and Loosening theHeat Sink Screws
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
89/148
-
8/13/2019 Presario 3000 Service Manual
90/148
-
8/13/2019 Presario 3000 Service Manual
91/148
Removal and Replacement Procedures
Maintenance and Service Guide 521
5.10 Fan
1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LED switch cover (Section 5.7).3. Remove the keyboard (Section 5.8).4. Remove the heat sink (Section 5.9).5. Turn the heat sink bottom side up with the grille facing you.6. Remove the three PM2.0 4.5 screws 1 that secure the fan to
the heat sink (Figure 5-18).7. Remove the fan from the heat sink 2 .
Figure 5-18. Removing the Fan
Reverse the preceding procedure to install the fan.
FanSpare Part Number Information
Fan 310657-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
92/148
522 Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Processor
CAUTION: Before removing the processor, make special note ofthe orientation of the printing on the processor. The gold triangleshould be in the upper right corner when installing the processor.The processor must be installed in the same orientation in which itwas removed.
1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LED switch cover (Section 5.7).3. Remove the keyboard (Section 5.8).
4. Remove the heat sink (Section 5.9).
ProcessorSpare Part Number Information
Intel Pentium 4 2.4 GHz (for use only with models withconfig. codes LS51 and LS56)
Intel Pentium 4 2.0 GHz (for use only with models withconfig. codes LS52 and LS55)
Intel Pentium 4 1.8 GHz (for use only with models withconfig. codes LS53, LS54, and LS57)
310650-001
310349-001
310648-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
93/148
-
8/13/2019 Presario 3000 Service Manual
94/148
524 Maintenance and Service Guide
Removal and Replacement Procedures
5.12 Display Assembly
1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LED switch cover (Section 5.7).
3. Disconnect the display cable 1 from the system board(Figure 5-20).
4. Route the display cable out of the retention clip 2 in the topcover.
Figure 5-20. Disconnecting the Display Cable
Display AssemblySpare Part Number Information
16.0-inch, XGA, TFT (for use only with models withconfig. codes LS51, LS52, and LS56)
13.3-inch, XGA, TFT (for use only with models withconfig. codes LS53, LS54, LS55, and LS57)
310652-001
310651-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
95/148
Removal and Replacement Procedures
Maintenance and Service Guide 525
5. Position the notebook so the rear panel is facing you.
6. Remove the four TM2.5 7.0 screws 1 that secure the leftand right hinge covers to the base enclosure (Figure 5-21).
7. Remove the left 2 and right 3 hinge covers by sliding themtoward the outside of the notebook.
The hinge covers are included in the MiscellaneousPlastics/Hardware Kit, spare part number 310359-001.
8. Lift the display straight up 4 to remove it from the notebook.
Figure 5-21. Removing the Display Assembly
Reverse the preceding procedure to install the display assembly.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
96/148
-
8/13/2019 Presario 3000 Service Manual
97/148
-
8/13/2019 Presario 3000 Service Manual
98/148
528 Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the following PM2.5 4.0 screws (Figure 5-23):
Four screws in the battery bay 1
Two screws in the optical drive bay 2
Figure 5-23. Removing the Top Cover Screws (Continued)
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
99/148
Removal and Replacement Procedures
Maintenance and Service Guide 529
5. Turn the notebook top side up with the front facing you.
6. Release the ZIF connector 1 to which the TouchPad cable isconnected and disconnect the TouchPad cable 2 from thesystem board (Figure 5-24).
7. Disconnect the following cables:
TouchPad button 3
Left speaker 4
Right speaker 5
Figure 5-24. Disconnecting the Top Cover Cables
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
100/148
530 Maintenance and Service Guide
Removal and Replacement Procedures
8. Lift the top cover straight up to remove it from the baseenclosure (Figure 5-25).
Figure 5-25. Removing the Top Cover
Reverse the preceding procedure to install the top cover.
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
101/148
Removal and Replacement Procedures
Maintenance and Service Guide 531
5.14 1394 Board
1. Prepare the notebook for disassembly (Section 5.3) andremove the following components:
Optical drive (Section 5.6)
LED switch cover (Section 5.7)
Keyboard (Section 5.8)
Display assembly (Section 5.12)
Top cover (Section 5.13)
1394 BoardSpare Part Number Information
1394 board, includes cable 310656-001
oaded from www.Manualslib.com manuals search engine
http://www.manualslib.com/http://www.manualslib.com/ -
8/13/2019 Presario 3000 Service Manual
102/148
532 Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the tape 1 that secures the 1394 board cable to thebase enclosure (Figure 5-26).
3. Disconnect the 1394 board cable from the system board 2 .
4. Remove the PM2.5 4.0 screw 3 that secures the 1