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Preparing for an Own Risk & Solvency Assessment March 2013 www.pwc.com March 2013 Brian Paton – Director, PwC Insurance Risk and Capital Practice [email protected]

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Page 1: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Preparing for an OwnRisk & SolvencyAssessment

March 2013

www.pwc.com

March 2013

Brian Paton – Director, PwC InsuranceRisk and Capital [email protected]

Page 2: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Contents

1. ORSA challenges

2. ORSA readiness and preparations

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Page 3: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

1. ORSA challenges

Page 4: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Life insurers will face a number of key challengesin meeting the US ORSA requirements

Risk culture andgovernance

• Achieving high engagement by the Board and buy in from Senior Management

• Shifting from informal to formal risk culture and demonstrating “use”

• Establishing clear roles and responsibilities – on-going accountability

Risk appetite• Defining Risk Appetite and linking to business strategy

• Cascading approved Risk Appetite down to tolerances and limits

• Lack of comprehensive risk information which is readily produced and accurate

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Reporting andcommunication

• Inconsistency of risk reports across enterprise making aggregation and escalation difficult

• Achieving high comfort with the quality and timeliness of management information tosupport confident, timely decision making– addressing model risk and process

Assessment of riskexposures under

normal andstressed

environments

• Choice of risk measurement framework

• Measurement required across each major risk category

• Approach to stress testing

• People, process and technology constraints

Group capital andprospective

solvency

• Choice of enterprise-wide risk measurement framework

• Projection of risk measures over business planning period

• Reflecting management’s actions

Page 5: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

2. ORSA readiness and preparations

Page 6: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

PwC’s 2012 US insurance ERM & ORSA survey

A continuation of PwC’s two previous global ERM surveys, but in thiscase, targeted exclusively at the US insurance market.

40

Health

P & C

65 companies, approximately 1/3rd

of the market

Mix of life, P&C and health, direct

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0

10

20

30

US headquarteredinternational group

US domestic group orcompany

US subsidiary of Europeangroup

US subsidiary of other foreigngroup

Life

Mix of life, P&C and health, directand reinsurance

US headquartered groups, UScompanies and US subsidiaries offoreign groups

45 companies need to comply withother regimes including SolvencyII, Canadian, Bermudan andFederal Reserve supervision

Face to face interviews with CRO’s

Page 7: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Key remarks on ORSA readiness

35% of companiesindicated they do nothave a fullyimplemented riskappetite withtolerances linked tobusiness strategy.

38% of companyboards arereported to eithernot be engaged oronly passively

And, yet, 82% ofrespondents

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Key finding: A potentially significant gap appears to exist between theperception of preparedness to implement the ORSA and the actual

completeness of the underlying risk management framework.

only passivelyengaged in riskmanagement.

respondentsbelieve existingERM processes arelargely or alreadyadequate for theORSA.

Page 8: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk culture & governance

Risk culture andgovernance

• Achieving high engagement by the Board and buy in from Senior Management

• Shifting from informal to formal risk culture and demonstrating “use”

• Establishing clear roles and responsibilities – on-going accountability

Very activelyengaged

45%

How actively engaged is the board in risk management?

40%

60%

Return on risk-adjustedcapital (RORAC) / risk-

adjusted returnon capital(RAROC)

Economic value added

Traditional metricsmaking no reference to

risk or capital (please

Use of risk adjusted performance metrics?

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engaged

Activelyengaged

Not engagedor passively

engaged

17%

38%

A governance structure based on a “three lines of defense” model is emerging as best practice in the industry. Seniormanagement should be accountable and responsibility for “top tier” risks and clear risk management policies andprocedures should exist for managing all material risks.

0%

20%

40% Economic value added

Economic capital

Embedded valueOther risk-adjusted

performance metrics(please specify)

Non-adjusted returns oncapital / equity

risk or capital (pleasespecify)

Page 9: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk culture andgovernance

• Achieving high engagement by the Board and buy in from Senior Management

• Shifting from informal to formal risk culture and demonstrating “use”

• Establishing clear roles and responsibilities – on-going accountability

Boardof

Approval Levels

Organization-wide risk appetite statements and strategic limits

• Approved by the Board of Directors

• Considered and recommended by the Risk Committee or designated sub-committee

Expression Types

Risk culture & governance

ofDirectors

Risk Committee orDesignated Sub-

Committee

Function / Business Head

• Exceptions escalated to the Board of the Directors, Audit Committee of theBoard, Risk Committee and the CRO

Tactical limits and escalation triggers

• Approved by Risk Committee or designated sub-committee

• Considered and recommended by Function / Business Heads

• Exceptions escalated to the Risk Committee or sub-committee, AuditCommittee of the Board and the CRO

Execution-level limits, risk indicators and escalation triggers

• Approved by Function / Business Heads

• Considered and recommended by departments within functions andbusinesses

• Exceptions escalated to and managed by the relevant Function / BusinessHeads and the CRO; and reported on a periodic basis to the RiskCommittee and the Audit Committee of the Board

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Page 10: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk appetite

Risk appetite• Defining Risk Appetite and linking to business strategy

• Cascading approved Risk Appetite down to tolerances and limits

Yes

Do you have a clearly articulated risk appetite statement?

65%

Underwritingrisk

Reserving risk

Credit/counterparty risk

Reputationalrisk

Other

40%

60%

80%

100%

Where is the risk limit framework most advanced?

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Risk appetite should be clearly articulated and reflect the organization’s risk carrying capacity, business strategyand financial goals. Processes and procedures should be in place to manage risk on an enterprise wide basis withindefined boundaries without stifling day to day operations.

No

35%

party risk

Market risk

Liquidity risk

Operationalrisk

ALM risk

Group risk

Strategic risk

Legal risk

risk

0%

20%

40%

Page 11: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk appetite

Risk appetite• Defining Risk Appetite and linking to business strategy

• Cascading approved Risk Appetite down to tolerances and limits

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Page 12: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Statutory capital

Economic capital

Stressed statutory capital

Earnings sensitivity or …

0% 20% 40% 60% 80% 100%

Risk reporting

Which metrics are included in you risk dashboard? Data issues and time to produce?

Reporting andcommunication

• Lack of comprehensive risk information which is readily produced and accurate

• Inconsistency of risk reports across enterprise making aggregation and escalation difficult

• Achieving high comfort with the quality and timeliness of management information tosupport confident, timely decision making– addressing model risk and process

Earnings sensitivity or …

New business measures

Dividend paying ability

Liquidity

Stressed liquidity

Underwriting risk stresses

Reserving risk stresses

Credit stresses

Operational metrics

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Risk management information to monitor exposures and performance against appetite should be appropriatelytailored to roles, responsibilities and authority levels.

Page 13: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk reporting

Reporting andcommunication

• Lack of comprehensive risk information which is readily produced and accurate

• Inconsistency of risk reports across enterprise making aggregation and escalation difficult

• Achieving high comfort with the quality and timeliness of management information tosupport confident, timely decision making– addressing model risk and process

Principle Description

Strategic Strong link between KPIs and strategic objectives.

Informing ‘Too much data’ should be avoided

Dynamic Indicators guide the reader using exceptions rather that detail.

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Decision Enabling Analysis is designed to make decisions more rapid and informed.

Clear and Graphic Giving the right messages – fast. Use of insightful presentation.

Action based Easy to determine the key management actions arising from KPI results.

Integrated Pooling key aspects around financial, risk and operational. More holistic.

Predictive Leading indicators which would enable forward-looking management.

Risk-aware Bringing together risk, performance and non-financial measures

Robust & Timely Governance around MI should be well-controlled and delivered on-time.

Balanced Needs to create a balance across multiple dimensions in the firm.

Page 14: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk exposures

Which stress tests are performed regularly? What is the level of maturity of stress testing?

Assessment of riskexposures under normal

and stressed environments

• Choice of risk measurement framework

• Measurement required across each major risk category

• Approach to stress testing

• People, process and technology constraints

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A robust stress and scenario testing process is an essential part of a risk management framework. The ORSAprocess is an ideal opportunity to perform a comprehensive stress and scenario exercise. When properlyorchestrated, the ORSA will be performed in conjunction with the organizations business planning process.

Page 15: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Risk exposures

Assessment of riskexposures under normal

and stressed environments

• Choice of risk measurement framework

• Measurement required across each major risk category

• Approach to stress testing

• People, process and technology constraints

Capture all enterprise risks

Integrates risks impacting assets and liabilitiesin one consistent framework

Considers scenarios as well as simple stresses

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Considers scenarios that cause insolvency –reverse stress tests

Covers risk specific exposures as well ascurrent and future capital impacts

Both gross and net of mitigating actions

Formalized and linked to business planning

Allows for the potential for unknown events

Page 16: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Capital and prospective solvency

How do you model capital? Ability to project a risk sensitive capital metric?

Group capital andprospective

solvency

• Choice of enterprise-wide risk measurement framework

• Projection of risk measures over business planning period

• Reflecting management’s actions

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Internal risk and capital models are at the heart of an ERM framework. Models need to meet the highest qualitystandards, be appropriately calibrated (“real time”) and fully tested and documented. Models need to be subject toindependent scrutiny and validation.

Page 17: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Capital and prospective solvency

Group capital andprospective

solvency

• Choice of enterprise-wide risk measurement framework

• Projection of risk measures over business planning period

• Reflecting management’s actions

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Page 18: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Implementation considerationsA five stage approach to deliver the ORSA:

Engage• Review the ORSA Guidance Manual and how the requirements would apply to you

Assess

• Consider the key features of your ERM and capital assessment program and the messagethe company wishes to communicate to stakeholders to help determine the scope andcontents of the ORSA

Review

• Review the existing scope and documentation of the ERM framework, managementmetrics and evidence of its practical operation in the business to leverage your ERM workto date

Articulate

• Put the ERM program into words and start to populate an ORSA report to identifypotential gaps and assess the strength of the current communication from a regulator'sperspective

Enhance

• The ORSA filing can be used as an opportunity to see the ERM framework from an outsideperspective, and to identify areas where you capabilities can continue to be strengthened

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Page 19: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Questions

Page 20: Preparing for an Own Risk & Solvency AssessmentDynamic Indicators guide the reader using exceptions rather that detail. PwC 13 Decision Enabling Analysis is designed to make decisions

Thank you...

Brian [email protected]

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not actupon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) isgiven as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers,its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone elseacting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

© 2013 PwC. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, or, as thecontext requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate legal entity.