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Prepare for the JCAHO’s visit to your radiology department Coding corner . . . . . . . . . . . . . . . . . . . . 2 Learn about new thoracic endovascular repair codes from our expert. Digital mammography system ready for FDA approval. . . . . . . . . . . . . 5 Electronic scans take over where film leaves off; Fuji set to become second most used system. Ask the Insider.................... 8 Understand the difference between partial and complete abdominal ultrasounds, and learn how it can affect your reimbursement. FEBRUARY 2006 When inspectors from the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) came to the University of North Carolina Health Care System, they headed to JoAnn Belanger’s radiology department first. “I don’t know why,” she told an audience during the Radiology Society of North America (RSNA) annual conference in Chicago. “I guess they just thought radiology was the place to start.” Belanger, a registered nurse, manages patient services and the radiology department at the endovascular clinic of the University of North Carolina Health Care System. She’s been through her fair share of JCAHO visits dur- ing her 21 years of experience. A JCAHO surveyor who visited her department called the technology of radiology akin to the gadgetry of a Buck Rogers episode. Belanger remem- bers keeping a stack of notebooks to show JCAHO officials when they came in past years. Now there’s far too much information to keep on a shelf. “Our lives have changed,” she said. “People don’t understand how differ- ent the radiology department is these days.” Likewise, the JCAHO’s requirements of radiology staff have also changed. Follow these tips to reduce your risk of breast cancer lawsuits Patients or their families who file breast cancer malpractice lawsuits gen- erally do so because of several basic factors. Awareness of these common factors can be crucial to fending off potential litigation. Younger-than-usual patients, self-discovery of lumps, poor radiology equipment, and lack of personal connection with patients may lead to law- suits, says Maureen Mondor, vice president of risk management at Pro- Mutual Group in Boston. However, knowledge is power. Understanding such litigation statistics can help you address these risk factors. If your facility takes steps to fix such trouble spots, you greatly reduce your chances of being taken to court. Mondor offers the following tips to prevent lawsuits at your facility: (continued on p. 4) (continued on p. 6) Imaging Weekly Subscribe to our free electronic newsletter Imaging Weekly, which provides news and practical how-to advice on government and state regulations, Medicare updates, malpractice, mammography, billing and coding, safety, technology, and much more.

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Prepare for the JCAHO’s visit to your radiology department

Coding corner . . . . . . . . . . . . . . . . . . . . 2Learn about new thoracic endovascularrepair codes from our expert.

Digital mammography system ready for FDA approval. . . . . . . . . . . . . 5Electronic scans take over where filmleaves off; Fuji set to become secondmost used system.

Ask the Insider. . . . . . . . . . . . . . . . . . . . 8Understand the difference betweenpartial and complete abdominalultrasounds, and learn how it can affect your reimbursement.

F E B R U A R Y 2 0 0 6

When inspectors from the Joint Commission on the Accreditation ofHealthcare Organizations (JCAHO) came to the University of NorthCarolina Health Care System, they headed to JoAnn Belanger’s radiologydepartment first.

“I don’t know why,” she told an audience during the Radiology Society ofNorth America (RSNA) annual conference in Chicago. “I guess they justthought radiology was the place to start.”

Belanger, a registered nurse, manages patient services and the radiologydepartment at the endovascular clinic of the University of North CarolinaHealth Care System. She’s been through her fair share of JCAHO visits dur-ing her 21 years of experience.

A JCAHO surveyor who visited her department called the technology ofradiology akin to the gadgetry of a Buck Rogers episode. Belanger remem-bers keeping a stack of notebooks to show JCAHO officials when they camein past years. Now there’s far too much information to keep on a shelf.

“Our lives have changed,” she said. “People don’t understand how differ-ent the radiology department is these days.”

Likewise, the JCAHO’s requirements of radiology staff have alsochanged.

Follow these tips to reduce yourrisk of breast cancer lawsuits

Patients or their families who file breast cancer malpractice lawsuits gen-erally do so because of several basic factors. Awareness of these commonfactors can be crucial to fending off potential litigation.

Younger-than-usual patients, self-discovery of lumps, poor radiologyequipment, and lack of personal connection with patients may lead to law-suits, says Maureen Mondor, vice president of risk management at Pro-Mutual Group in Boston.

However, knowledge is power. Understanding such litigation statistics canhelp you address these risk factors. If your facility takes steps to fix suchtrouble spots, you greatly reduce your chances of being taken to court.

Mondor offers the following tips to prevent lawsuits at your facility:

(continued on p. 4)

(continued on p. 6)

Imaging Weekly

Subscribe to our free electronicnewsletter Imaging Weekly, whichprovides news and practical how-to

advice on government and stateregulations, Medicare updates,malpractice, mammography,

billing and coding, safety,technology, and much more.

C O D I N G C O R N E R

New endovascular repair codes

by Jackie Miller, RHIA, CPC

If your facility performs endovascular repair of aortic aneurysms, pre-pare for new and revised CPT codes in 2006.

Endovascular repair is the use of an endoprosthesis to seal off abnormalsections of the aorta. Endovascular repair of the abdominal aorta has had itsown Category I codes for several years, but repair of the thoracic aorta hashad only Category III codes (0033T–0040T). On January 1, however, newCategory I codes for the thoracic aorta procedures took effect.

The new code definitions include endovascular repair of any abnormali-ty of the descending thoracic aorta, including both disease (e.g., aneurysm)and trauma. The repair is categorized according to whether the endopros-thesis covers the origin of the left subclavian artery (thus blocking offblood flow into the subclavian). Coverage of the subclavian may be neces-sary if there is not enough normal aorta below the subclavian to securelyhold the top edge of the prosthesis.

Repair with left subclavian coverageThe following codes are used to report endovascular repair of the de-

scending thoracic aorta with coverage of the left subclavian origin:

•33880—Endovascular repair of descending thoracic aorta (e.g., aneur-ysm, pseudoaneurysm, dissection, penetrating ulcer, intramural hema-toma, or traumatic disruption); involving coverage of left subclavianartery origin, initial endoprosthesis plus descending thoracic aorticextension(s), if required, to level of celiac artery origin

•75956—Endovascular repair of descending thoracic aorta (e.g., aneur-ysm, pseudoaneurysm, dissection, penetrating ulcer, intramural hema-toma, or traumatic disruption); involving coverage of left subclavianartery origin, initial endoprosthesis plus descending thoracic aorticextension(s), if required, to level of celiac artery origin, radiologicalsupervision and interpretation

Codes replace Category III codes 0033T, 0038T The following new codes have been added for bypass grafting in con-

junction with endovascular repair:

•33889—Open subclavian to carotid artery transposition performed inconjunction with endovascular repair of descending thoracic aorta, byneck incision, unilateral

•33891—Bypass graft, with other than vein, transcervical retropharyn-geal carotid-carotid, performed in conjunction with endovascular re-pair of descending thoracic aorta, by neck incision

Code 33889 replaces Category III code 0037T. It is used to report bypassgrafting between the left common carotid and left subclavian, which is per-formed so that blood entering the carotid can also supply the subclavian cir-culation. Code 33891 is used to report a bypass graft from the right commoncarotid to the left common carotid.

© 2006 by HCPro, Inc. Any reproduction is strictly prohibited. For more information call 800/650-6787 or visit www.hcmarketplace.com.

2 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R FEBRUARY 2006

Melissa Varnavas, Managing EditorMelissa Osborn, Executive Editor

Radiology Administrator’s Compliance & Reim-bursement Insider is published monthly by HCPro, Inc.,200 Hoods Lane, Marblehead, MA 01945. Subscriptionrate: $239/year; back issues are available at $25 each.

Postmaster: Send address changes to RadiologyAdministrator’s Compliance & ReimbursementInsider, P.O. Box 1168, Marblehead, MA 01945

Copyright 2006 HCPro, Inc. All rights reserved. Print-ed in the USA. Except where specifically encouraged,no part of this publication may be reproduced, in anyform or by any means, without prior written consentof HCPro, Inc., or the Copyright Clearance Center at978/750-8400. Please notify us immediately if youhave received an unauthorized copy.

For editorial comments or questions, call 781/639-1872or fax 781/639-2982. For renewal or subscription infor-mation, call customer service at 800/650-6787, fax800/639-8511, or e-mail [email protected] our Web site at www.hcpro.com.

Occasionally, we make our subscriber list available toselected companies/vendors. If you do not wish to beincluded on this mailing list, please write to the Mar-keting Department at the address above.

Opinions expressed are not necessarily those of Radi-ology Administrator’s Compliance & Reimburse-ment Insider. Mention of products and services doesnot constitute endorsement. Advice given is general,and readers should consult professional counsel forspecific legal, ethical, or clinical questions. RadiologyAdministrator’s Compliance & ReimbursementInsider is not affiliated in any way with the Joint Com-mission on Accreditation of Healthcare Organizations.

B O A R D O F A D V I S O R S

Stacie L. Buck, RHIA, LHRMSoutheast RadiologyManagement Corp.512 St. Lucie CrescentStuart, FL 34994Andrei CostantinoParente Randolph Orlando Carey & Associates, LLCHarrisburg, PAWilliam G. Franz Jr.Radiologix, Inc.Dallas, TXAlice G. Gosfield, Esq.Alice G. Gosfield & Assocs., PCPhiladelphia, PA Thomas W. Greeson, Esq.Reed Smith, LLPFalls Church, VAKarol HandrahanUniversity of PittsburghDept. of RadiologyPittsburgh, PAMatthew Kupferberg, Esq.Arent Fox, PLLCNew York, NYJackie Miller, RHIA, CPCCoding Strategies, Inc.Powder Springs, GARoberta J. MillerMedical College of OhioDept. of RadiologyToledo, OH

Ronald E. MillerMedical College of Virginia HospitalsRichmond, VADiane S. Millman, Esq.Powers Pyles Sutter & VervilleWashington, DC Melody Mulaik, MSHS, CPCCoding Strategies, Inc.Powder Springs, GAClaudia A. MurrayProvider Practice Analysis, LLCBaldwin, MDPaula RichburgQuadraMedColumbia, MOWilliam A. Sarraille, Esq.Sidley Austin Brown & WoodWashington, DC Michael F. Schaff, Esq.Wilentz Goldman & SpitzerWoodbridge, NJJay Silverman, Esq.Ruskin Moscou Faltischek, PCUniondale, NYEdward TownleyMoncrief Cancer CenterFort Worth, TX Tobin N. Watt, Esq.Smith Helms Murliss &Moore, LLPAtlanta, GA

© 2006 by HCPro, Inc. Any reproduction is strictly prohibited. For more information call 800/650-6787 or visit www.hcmarketplace.com.

FEBRUARY 2006 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R 3

Repair without left subclavian coverage

The following codes are used toreport endovascular repair of the de-scending thoracic aorta without cov-erage of the left subclavian origin,replacing Category III codes 0034Tand 0039T:

•33881—Endovascular repair ofdescending thoracic aorta (e.g.,aneurysm, pseudoaneurysm, dis-section, penetrating ulcer, intra-mural hematoma, or traumaticdisruption); not involving cover-age of left subclavian artery ori-gin, initial endoprosthesis plusdescending thoracic aortic exten-sion(s), if required, to level ofceliac artery origin

•75957—Endovascular repair ofdescending thoracic aorta (e.g.,aneurysm, pseudoaneurysm, dis-section, penetrating ulcer, intra-mural hematoma, or traumaticdisruption); not involving cover-age of left subclavian artery ori-gin, initial endoprosthesis plusdescending thoracic aortic exten-sion(s), if required, to level ofceliac artery origin, radiologicalsupervision and interpretation

If the initial prosthesis is placeddistal to the subclavian origin but aproximal extension that covers thesubclavian is added, the procedureshould be reported with 33880 in-stead of 33881.

Endovascular repair of thoracic aor-tic aneurysm (codes 33880 and 33881)includes placement of distal exten-sions. Placement of a distal extensionat a subsequent encounter should bereported with the following codes:

•33886—Placement of distal ex-tension prosthesis(s) delayedafter endovascular repair ofdescending thoracic aorta

•75959—Placement of distal ex-tension prosthesis(s) delayedafter endovascular repair ofdescending thoracic aorta, asneeded, to level of celiac origin,

radiological supervision andinterpretation

Endovascular repair does not includeplacement of proximal extensions,which should be reported separatelyusing the following new codes:

•33883—Placement of proximalextension prosthesis for endo-vascular repair of descending thoracic aorta (e.g., aneurysm,pseudoaneurysm, dissection, penetrating ulcer, intramuralhematoma, or traumatic disrup-tion); initial extension.

•+ 33884—List each additionalproximal extension separately inaddition to code for the primary procedure

•75958—Placement of proximalextension prosthesis for endo-vascular repair of descending thoracic aorta (e.g., aneurysm,pseudoaneurysm, dissection, penetrating ulcer, intramuralhematoma, or traumatic disrup-tion); including radiological sup-ervision and interpretation

If a proximal extension is needed, it

must be passed up through the mainprosthesis in a collapsed state andthen expanded once it is in place.

Codes 33883 and 75958 are re-ported for placement of the initialproximal extension. If additionalproximal extensions are placed, codes33884 and 75958 should be reportedfor each additional extension.

As with endovascular repair ofthe abdominal aorta, thoracic aortaprocedures require separate codingfor vascular access, including openexposure of the femoral, iliac, orbrachial artery. For 2006, the exist-ing codes 34833 (iliac artery expo-sure with conduit) and 34834(brachial artery exposure) have beenrevised so they can be used for tho-racic as well as abdominal aortarepair. Codes 34812 and 34820 didnot require revision. n

Insider sourceJackie Miller, RHIA, CPC, senior consultant,Coding Strategies, Inc., 5041 Dallas Hwy., Ste.606, Powder Springs, GA 30127; 770/445-5566;[email protected].

“This is Cindy, our head chef. She can take a denied claim, marinate it in fresh documentation, sprinkle it with medical necessity, and voila!

Medicare reimburses us.”

Illustration by David Harbaugh

© 2006 by HCPro, Inc. Any reproduction is strictly prohibited. For more information call 800/650-6787 or visit www.hcmarketplace.com.

4 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R FEBRUARY 2006

JCAHO goals“How many people here know what JCAHO’s patient

safety goals for 2006 are?” Belanger asked. Only a fewconference participants raised their hands.

The agency’s top priorities include

• improving patient identification• improving communication between caregivers• improving accuracy of drug administration• improving drug documentation throughout the

continuum of care• improving IV pump safety•maintaining accurate clinical alarms•eliminating wrong-site, wrong-patient, wrong-

procedure/surgery• reducing healthcare-acquired infections (HAI)• reducing falls•addressing flu and pneumonia causes in older patients• reducing surgical/procedural fires

Along with new safety goals came the arrival of theunannounced survey process. Now JCAHO officials mayappear unannounced at an agency’s front door. And ratherthan simply visit with heads of departments to mull overhospital policies and paperwork, they may pull a patientfile and mirror his or her progress throughout the day, ask-ing all employees involved whether they understand theunderlying safety provisions.

Belanger said radiologists need to be prepared for aJCAHO auditing team to drop by at any time.

“They don’t call you up and set up an appointment,”she said. “They come in and want to make sure you knowyour stuff.”

Getting a radiology team up to JCAHO standards doesn’tneed to be a harrowing experience, however. Belanger sug-gested involving the entire team because more people meanmore ideas and better outcomes.

The more the merrierStaff in Belanger’s radiology department cross-train to

provide care in CT, diagnostics (adult and pediatric x-ray),breast imaging, ultrasound, nuclear medicine, magneticresonance imaging, endovascular clinic, and vascular/neuro interventional radiology.

“The nurses work independently to provide specializedcare to a diverse population of patients,” she said.

Their duties include administering medications, moni-

toring and managing patient crisis, and educating patientsabout the department. Radiology nurses oversee patientcare in a technically oriented environment.

It is this type of training and teamwork that makes herdepartment so successful, she said.

“All these ideas come from my team,” Belanger toldRACRI. “They are so creative and talented.”

She’d like to increase the number of opportunities forstaff to communicate their ideas for improvement.

“They have so many ideas. If you just ask, you’ll beamazed at what they can come up with,” Belanger said.

“It’s a good team effort,” Belanger said of her owngroup. “That’s what JCAHO is looking for within thewhole institute.”

Right meds for the right patientsFor example, the team resolved one JCAHO goal—

improving accuracy of drug administration—by using asimple tool from elementary school. Her team started car-rying around colored pencil boxes. Each box contained aspecific patient’s medication to ensure that patients receivethe correct doses.

“Everyone has an example of a problem like this,”Belanger said. “It’s an issue for nursing and the radiologytechnologists. By labeling the medications and keepingthem in the right box, we can be sure the syringe doesn’tget mixed up with any other meds.”

Handwashing—no water!To comply with the HAI safety goal, JCAHO recom-

mends following the Centers for Disease Control & Pre-vention guidelines. Simply put, wash your hands at everyopportunity.

But Belanger’s staff complained that there simplyweren’t the facilities to keep handwashing within arms’reach. So they recommended putting antibacterial dis-pensers at high traffic areas throughout the department.Within days, the number of staff who washed their handsdoubled, she said. “It’s amazing what you can come upwith. And these simple solutions solve life-threateningproblems.”

Reconciliation of pharmaceuticals Despite her 21 years of experience and the collective

experience of her crew, certain JCAHO safety goals stillcause Belanger concern.

JCAHO VISITS (continued from p. 1)

(continued on p. 7)

He said that FCRm technology has been commerciallyavailable in Japan, Europe, and Australia for two years andbeen purchased by 1,700 sites.

Many U.S. mammography facilities have been anxiouslyawaiting the approval of FCRm, which is similar to a film-based system.

Fuji’s FCRm technology allows facilities to retain theirexisting mammography units, which are modified to pro-duce digital images. One CR reader can accommodatethree exam rooms, according to Fuji.

“With Fuji CRm’s multiroom capability, a facility’s costper exam room may very well be less than half the cost oftoday’s available digital systems,” says Clay Larsen, Fuji’svice president of marketing and network development.“Even though digital exams are reimbursed at a higher ratein some instances, that higher reimbursement has not beenenough to enable facilities up to now to make the majorinvestment in FFDM.”

Affordability has presented one of the largest barriers tofacilities interested in converting to digital, according to Fuji.So far, only 8% of facilities have made the transition. n

Editor’s note: This article was adapted from Mammo-graphy Regulation and Reimbursement Report, publishedby HCPro, Inc.

FUJIFILM Medical Systems USA anticipates that itscentral ray (CR) digital mammography system (FCRm)will likely receive FDA approval and be on the market by the first or second quarter of 2006, says AndrewVandergrift, national program manager for Fuji.

The company submitted its final paperwork to the FDAin March. The FDA has since been reviewing that applica-tion, a process that typically takes about 300 days. Fuji hasalready logged 250 days. “Our feeling is that we’re closerto approval than not,” says Vandergrift.

The next step will likely be for the FDA to issue a conditional approval, called an “approvable letter,” saysVandergrift. From there, the company will need to takeadditional steps outlined by the FDA before final approvalis granted.

Vandergrift qualified his statements, however, by say-ing that these timelines are merely his own predictions andthat no one but the FDA knows for certain when the sys-tem will receive conditional or final approval.

When that approval does come, Fuji officials said theyanticipate a strong demand for the system, particularly inthe wake of the Digital Mammographic Imaging Screen-ing Trial (DMIST), according to a statement issued by thecompany (see the related box at right for more detailsabout the trial). FCRm was one of the full-field digitalmammography systems used in the DMIST trial.

“More than 20% of all the exams evaluated in DMISTwere acquired with the FCRm technology, making Fuji’sthe second most utilized system in the trial,” Fuji stated ina written release.

“By revealing that digital mammography has signifi-cant benefits over film screen mammography for a consid-erable number of women being screened, [DMIST] hasalready begun to increase the demand for digital amongpatients and has the likelihood to send healthcare facilitiesto see high-quality, cost-effective solutions for their full-field digital mammography needs,” said Vandergrift.

© 2006 by HCPro, Inc. Any reproduction is strictly prohibited. For more information call 800/650-6787 or visit www.hcmarketplace.com.

FEBRUARY 2006 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R 5

Fuji CR mammography system nearing FDA approval

Fast facts about the DMIST trial

The American College of Radiology Imaging Net-work conducted a study, called the Digital Mammo-graphic Imaging Screening Trial (DMIST), that wasdesigned to compare the performance of digital to filmmammography.

Almost 50,000 women participated in the trial and,as part of the protocol, underwent two screening mam-mograms—one digital and one film. A different radi-ologist read each digital and film mammograms.

Breast cancer was confirmed by either a biopsywithin 15 months after the subject entered the trial or afollow-up mammogram at least 10 months after enter-ing the study, according to the authors.

The trial began in 2001 and manufacturers updateddigital equipment throughout the course of the trial to en-sure that the most state-of-the-art equipment was used. n

Contact Managing Editor Melissa Varnavas

Telephone: 781/639-1872, Ext. 3711

E-mail:[email protected]

Questions? Comments? Ideas?

© 2006 by HCPro, Inc. Any reproduction is strictly prohibited. For more information call 800/650-6787 or visit www.hcmarketplace.com.

6 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R FEBRUARY 2006

1. Open the path to good communication.

Perhaps the biggest precursor to litigation is poor com-munication. It’s not just a doctor/patient problem, either.Intra- and interdepartment discussions in hospital settingsoften break down at one point or another.

Hold short weekly meetings with radiologists, breastsurgeons, and primary care physicians (PCP) to discusscases and prevent miscommunication, says Mondor.

Take extra steps to make sure that patients at risk forproblems receive timely follow-up care when an initialexamination raises concerns.

For example, if a radiologist sees a borderline image on a mammogram and thinks the patient should return inthree to six months for a follow-up exam, he or she shouldcommunicate that information effectively so the PCP canhelp his or her patient comply.

This step also keeps the lines of communication open,Mondor says.

2. Foster patient-radiologist relationships.

Smaller women’s breast health centers—where patientsbenefit from more one-on-one interaction with radiolo-gists and doctors—are less likely to face malpractice suits,Mondor says.

Personal relationships and patient rapport go a longway toward preventing potential problems, she says. Aphysician or radiologist who doesn’t have a personal rela-tionship with the patient could meet more legal challengesdown the line.

Encourage practitioners to take whatever steps they canto meet with, and establish a bond with their patients.

3. Encourage breast self-exams; don’t discount the results.

Breast self-exams may appear to be common practice,but some physicians still downplay their importance,Mondor says. “There are physicians out there [who] tellwomen they don’t need to do breast self-exams.”

Make sure practitioners stress the importance of breastself-exams. Failure to do so may leave your facility—andyour patients—vulnerable to risk.

In 87% of breast cancer malpractice cases, the womenfiling suits found the lumps themselves, says Mondor. If a patient discovers the cancer herself, there could be abreakdown in the trust between the doctor and patient.Often such events lead to poor communication with the

physician or failure by the physician to follow up. Thesedelays in a woman’s cancer diagnosis can lead to a lawsuit.

When a lump is discovered—even if the mammogramcomes back negative—it is critical for screening centersand physicians to take such findings seriously and to en-sure adequate follow-up.

4. Track follow-up measures to guarantee accuratediagnosis.

Lack of follow-up is the leading reason that patientsfile lawsuits related to breast cancer. That’s why yourfacility must develop a system to track follow-up care.

When a woman comes into your facility with a lump,designate a person to palpate and mark these findings dur-ing the mammogram. If the mammogram returns with anegative reading but the lump is still there, consider per-forming an ultrasound, Mondor says.

In 15%–20% of cases, a palpable malignancy cannot bevisualized on a mammogram, she says. Tell patients thisinformation because many do not understand mammogra-phy’s limitations.

5. Be mindful of breast cancer risks in youngerwomen.

The median age of those suing for breast cancer–relat-ed malpractice was previously 41. Today, it’s about 38 or39, Mondor says. Typically, these women have aggressivecancers.

In some cases, says Mondor, special circumstances(e.g., a current or recent pregnancy) make the circum-stances all the more tragic—and lawsuits all the moreheart-wrenching in the eyes of a jury. During the past fiveyears alone, Mondor has seen 17 cases involving womenwho had recently given birth.

Physicians aren’t always on the lookout for these cases.This lack of awareness makes such cases particularly dan-gerous. Conducting breast exams at the six-week postpar-tum visit and at patients’ annual appointments help reducethis risk.

When working with younger women, ask specificallyabout family history related to breast cancer. Flag thosewith prevalent breast cancer cases as high-risk patients.Give them extra attention and encourage additional fol-low-up and screening measures.

Other young women to watch carefully are those withrepeat microcalcifications, says Mondor.

LAWSUITS (continued from p. 1)

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FEBRUARY 2006 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R 7

as these could create a recipe for litigation.

7. Keep radiologists on top of their game.

Radiologist fatigue may also lead to missed cancers.

Many facilities have radiologists read exams during theday after they have worked all night on call. Although thisscenario may be difficult to avoid in hospitals with limitedstaff, prevent it whenever possible. Such practices can re-sult in a missed diagnosis.

In addition, don’t ignore the obvious issues that mayhinder radiologist performance.

For example, “when is the last time your radiologistshad their eyes checked?” asks Mondor.

If a radiologist hasn’t undergone an exam recently, hisor her poor sight could be a liability issue. Require man-datory eye examinations as part of the hospital’s creden-tialing process. n

Insider sourceMaureen Mondor, vice president, risk management, ProMutual Group,Boston; [email protected].

6. Avoid risky reading environments.

Consider the condition of your radiology facility whenconsidering how to avoid breast cancer malpractice lawsuits.

A ProMutual analysis found that patients are more likelyto sue healthcare agencies that lack a designated readingroom for radiologists, says Mondor.

At some facilities, radiologists read scans in high-trafficareas where they face frequent interruptions. This arrange-ment increases the likelihood that a radiologist will miss acancer or cancer precursor. Missed cancers can lead to mal-practice lawsuits.

“We see a percentage of radiologists [who] have multi-ple claims against them. When we go into the facility, it’seasy to understand why—it’s a three-ring circus. They areconstantly interrupted when they are trying to read,” saysMondor.

In addition, make sure radiologists use adequate equip-ment for reading. For example, does the radiologist readexams at night? Does the radiologist who works from hisor her home use a substandard monitor? Ingredients such

Improving drug documentation throughout the continu-um of care perhaps causes the most consternation.

“The reconciliation of medication across departments isthe biggest deal,” Belanger said. “We’re a 700-bed hospi-tal. I have 150 CT scans scheduled on any given day. Howare we going to keep track of all that?”

Belanger and her team have so far resolved to documentmedications within the radiology department. They’ll addmedications to a patient’s list if they are administered withinthe department. But it’s not a suitable system for outpatientservices, she said.

“We have patients who come to us with enough med-ications to fill a garbage bag. How are we ever going to beable to track that in a radiology department?” Belangerasked.

Reduction of fallsPreventing falls is also an issue of concern for Belanger

and her team. “How many of us have had a patient fall offthe table?” Belanger asked the audience during the RSNAChicago conference. “We all know that despite our bestefforts, some of these patients just want to get up and gofor a walk rather than sit still.”

A radiology nurse or technologist’s job makes it dif-

ficult to remain at the patient’s bedside constantly, soBelanger’s hospital established a falls committee to in-vestigate best practices for keeping patients safe.

“Do we use restraints to reduce this risk, or don’t we?”she asked. “If we use them, they may work, but there’salso evidence that patients find a way around the restraintand possibly injure themselves worse.”

JCAHO recommends the following tips for preventingfalls:

•Orient the patient to the room •Tell the patient about the facility’s falls prevention

policies and procedures•Keep the room free of clutter and spills •Keep the room as well-lit as possible, particularly

when escorting patients to and from the room•Provide and document patient and family education

about fall precautions

Preparation and constant diligence are your most valu-able assets, Belanger said. n

Insider sourceJoAnn Belanger, RN, radiology department patient services managerand program director of the endovascular clinic, University of NorthCarolina Health System, Chapel Hill, NC; [email protected].

JCAHO VISITS (continued from p. 4)

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8 R A D I O L O G Y A D M I N I S T R AT O R ’ S C O M P L I A N C E & R E I M B U R S E M E N T I N S I D E R FEBRUARY 2006

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A S K T H E I N S I D E R

Q: How have the CPT guidelines beenrevamped?

A: The 2006 CPT guidelines state that all ultrasoundsrequire permanently recorded images with measurementswhen clinically indicated, said Stacy M. Gregory, RCC,CPC, of Gregory Medical Consulting Services in Tac-oma, WA, during the HCPro, Inc., audioconference “Ul-trasound: How to avoid documentation challenges andimprove reimbursement” in December 2005.

Specific guidelines were developed for those exami-nations that have a limited code as well as those thathave a complete code, Gregory said.

The American Medical Association (AMA) clari-fied which scans it expects to be included in a com-plete versus a limited examination.

For a complete ultrasound, we need to describe thescanned organs or provide a reason why the organs orother body parts did not appear on the scan. Those ele-ments are clearly defined in the related CPT codes.

There may be other reasons why a certain body partmight not be seen on an exam, she said. For example,an organ might be obstructed by bowel gas or surgical-ly absent.

The other guidelines concern fewer than the re-quired elements for a complete exam being report-ed.

For example, if staff evaluate only a limited numberof organs or a limited portion of the region, the limited

code for that anatomic region should be used, but onlyonce per exam session.

Q: There’s been confusion about coding foreither a complete abdominal or limitedabdominal ultrasound. When a scan of thegallbladder and pancreas was ordered andcharged as a complete scan, the doctor be-came upset. If the ultrasound extends into asecond quadrant, how should we bill?

A: Even though you are evaluating more than onequadrant, if you do not evaluate everything that theCPT says must be included, you must code it as alimited exam, said Gregory.

Even if you perform an intensive examination of theorgan without other components that are required tomake it a complete abdomen, you may only bill for alimited abdominal ultrasound, she said.

“People think of a limited [ultrasound as] beingonly one particular quadrant,” said Stacie L. Buck,RHIA, LHRM, of Southeast Radiology ManagementCorp., in Stuart, FL. “That mindset comes before wehad these guidelines from CPT.” n

Insider sourcesStacy Gregory, RCC, CPC, Gregory Medical Consulting Services; 4653N Bristol St., Tacoma, WA 98407-2014; [email protected].

Stacie L. Buck, RHIA, LHRM, Southeast Radiology ManagementCorp., 512 St. Lucie Crescent, Stuart, FL 34994; [email protected].

Ultrasound coding: Limited vs. complete exams