©prentice hall, 2001chapter 71 motivation from concept to applications
TRANSCRIPT
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©Prentice Hall, 2001 Chapter 7 1
Motivation
From Concept To Applications
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©Prentice Hall, 2001 Chapter 7 2
MBO: Cascading of ObjectivesMBO: Cascading of Objectives
OrganizationalOrganizationalObjectivesObjectives
DivisionalDivisionalObjectivesObjectives
DepartmentalDepartmentalObjectivesObjectives
IndividualIndividualObjectivesObjectives
The XYZ CompanyThe XYZ Company
Consumer ProductsConsumer Products Industrial ProductsIndustrial Products
DevelopmentDevelopmentResearchResearchMarketingMarketingCustomerCustomerServiceServiceSalesSalesProductionProduction
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©Prentice Hall, 2001 Chapter 7 3
Key Elements of MBOKey Elements of MBO
GoalGoalSpecificitySpecificity
ExplicitExplicitTime PeriodTime Period
Participation inParticipation inDecision MakingDecision Making
PerformancePerformanceFeedbackFeedback
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©Prentice Hall, 2001 Chapter 7 4
Linking MBO and Linking MBO and Goal-Setting TheoryGoal-Setting Theory
ParticipationParticipationin Goal Settingin Goal Setting
SpecificitySpecificityof Goalsof Goals
FeedbackFeedbackon Performanceon Performance
Difficulty Difficulty of Goals of Goals
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©Prentice Hall, 2001 Chapter 7 5
Employee InvolvementPrograms
ParticipativeParticipativeManagementManagement
QualityQualityCirclesCircles
RepresentativeRepresentativeParticipationParticipation
EmployeeEmployeeStock OwnershipStock Ownership
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©Prentice Hall, 2001 Chapter 7 6
VariablePay Plans
Piece Rate Profit Sharing
Bonus PlansGainsharing
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©Prentice Hall, 2001 Chapter 7 7
Skill-Based Pay Plans
• Promotes FlexibilityPromotes Flexibility
• Facilitates CommunicationFacilitates Communication
• Satisfies Ambitious WorkersSatisfies Ambitious Workers
• “ “Topping Out”Topping Out”
• Obsolescence of SkillsObsolescence of Skills
• Performance versus SkillsPerformance versus Skills
AdvantagesAdvantages
DisadvantagesDisadvantages
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©Prentice Hall, 2001 Chapter 7 8
Flexible BenefitsFlexible Benefits
Employees Choose From A Menu of OptionsEmployees Choose From A Menu of Options
• Expectancy TheoryExpectancy Theory
• Individual NeedsIndividual Needs
• Cost of ManagementCost of Management
• Cost of PremiumsCost of Premiums
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©Prentice Hall, 2001 Chapter 7 9
Special Motivation IssuesSpecial Motivation Issues
• ProfessionalsProfessionals
• Contingent workersContingent workers
• Diversified workforceDiversified workforce
• Low-skilled service workersLow-skilled service workers
• Highly repetitive tasksHighly repetitive tasks