pre-travel period gatis blunavs 2009 tour operations topic #4
TRANSCRIPT
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Pre-travel period
Gatis Blunavs 2009
Tour operations
Topic #4
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1. Pre-travel meeting
2. Tour documentation for Tour Manager
Gatis Blunavs
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Pre-travel meeting
• Timing:• Participants:• Place:• Agenda:
– Introduction of Personell– Coach, departure info– Tourist placement in Coach – Passport copies– Travel document check (Minors)– Info about audio / video
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Tour documentation for Tour Manager
• Calculation• Contract with tourist• Tour programme (part of contract)• Group list • Insurance list• Coach placement list• Copies of Passports• Cash handling document
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Cash handling documentPlanned expenses
Summary Real expenses
Difference
Fuel 700 LVL
Parking 200 EUR
Accom. 370 LVL Milano
200 EUR (Roma)
T.Manager fees
TOTAL: breaked by currencies
Signature .........
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• Xeroxed copies
– Confirmation of Payment
– Confirmation of Booking
– (in case of need - our E-mail printouts also)
– Vauchers
– Rooming Lists*
– Insurance instructions (if any)
– Contract with Coach company
Tour documentation 2
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Hand-out information etc. sheets
• Hand-out info– Tour route map– City plans– Phrase sheets– Useful info
– Insurance (client) cards– Company advertising materials
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• Guidebooks
• Tourist Monthlies / Weeklies
• Agent’s Manuals
• Internet
– ‘’Image’’ brochures– ‘’Coffee table’’ editions
Info sources