pre store opening
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8/3/2019 Pre Store Opening
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Pre store opening
How easy or difficult the act of getting a store done?
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Pre store opening
Getting a store done is similar to a house being
constructed
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Role of operations in store opening
Unless the authorities give the nod , nothing can
progress
Who are they?
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Role of operations in store opening
Unless the authorities give the nod , nothing can progress Marker survey team collaboration with operation team- find the locations suitable for
the for the store
Land tem for finding the place for the new store Connectivity
Convenience Proximity to other products
Land / estate team- gets plans and location Measuring pros and cons are measured
Demographics evaluated
Traffic flow
Traffic restriction to heavy vehicular movements
Electrification and water connection
Scouts for premise, shortlists, operation approves legal is informedScouts for premise, shortlists, operation approves legal is informed
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Role of operations in store opening
Legal team-Approval from team
Perform due diligence for the property
Through examination of the owner ship of the property-
finding owner ship tree Trace documentary evidence of the property to be bought
or taken on lease or rent
Check for any pending litigation related to the property
Collection of no objection certificate from the claimants for
the property
Evaluates market value, reads parents documents, investigate encumbrances, clearsEvaluates market value, reads parents documents, investigate encumbrances, clears
legal tangles, approves and registerslegal tangles, approves and registers
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Role of operations in store opening
Licenses required for running the store
Depends on government rule and NOCs from governingbodies before ribbon is cut & store opens for public
There is variation from state to state regarding legislationof the local government bodies
During the process various rates of taxes checked by
commercial / legal department It facilitates various pricing for products
Major licenses are taken for single business entity but local licensesMajor licenses are taken for single business entity but local licensesare taken on person who is responsible for running businessare taken on person who is responsible for running business
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Role of operations in store opening
Contribution from project team-After approval & go ahead signal , project team gets into action
Building store from scratch includes:Defining the type of store
Soil testing/ water resourcesFinalizing store layout
Traffic flow & alignment
Finalizing adjacencies of depts.
Featuring per department requirement
IT cabling & power cablingLighting and accessories,
Visibility factor
Visibility factor of Air-conditioning duct
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Role of operations in store opening
In case building store building:
Call for quotation ( builders, contractors, fabricators)
Performance analysis performed- antecedents, organizationaland financial capabilities, project execution experience
Final selection
Project tem works in coordination with builders to have the premisehanded over
IT, water, Electricity, & loss prevention team work simultaneously
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Role of operations in store opening
Filling store-merchandising and sourcing
Category & merchandise team-
Based on criteria decides the category to fill the store
Vendor selection-Placing assortment on the floor for display- planogram
Role of merchandising team:understand needs & wants,
analyze buying habits,
completion stud y &pricing,
consider demographics,
Consider layout, store space and area,
Freeze merchandise mix and initiate placing order
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Role of operations in store opening
Human relation team- sourcing the human capital
Design organization structure / organ gram
Role & reporting structure are defined
Hire people recruitment process
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Role of operations in store opening
Towards ACE- Induction vision, mission, objectives, policies , procedure , structures, standards,
expected behavior
Training on standard operating procedure& soft skill , selling skill
Product knowledge Placing on the job training
Planogram
Display
Handling customer
Cash counter
Billing , Documentation
Order preparation
Sales forecast
Handling suppliers etc.,
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Role of operations in store opening
Store loss prevention team
Shop lifting by employees
Shop lifting by customerFire fighting
Unexpected issues
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Basic license required to conduct business
Trade license
PFA ( prevention of food adulteration ) license
APMC(for F& V)
APMC (for staple )
OTC sale of drugs
Insecticides registration certificate
Weights & measurement registration certificate
Shop & establishment registration certificate
365 days working registration certificate VAT registration certificate
Electrical inspectors permission certificate
State pollution control board certificate Clearance from fire bridge
Occupancy certificate
Public performance certificate