pre-printed ‘do not attempt resuscitation’ forms improve documentation?
TRANSCRIPT
Pre-printed ‘Do Not Attempt Resuscitation’ forms improvedocumentation?
Nick Castle a,b,*, Robert Owen b, Gary Kenward a, N. Ineson a,c
a Nurse Consultant in Emergency Care, Frimley Park hospital, Portsmouth Road, Camberley, Surrey, UKb Department of Emergency Medical Care and Rescue, Durban Institute of Technology, Durban, South Africa
c The Royal Defence Medical College, Birmingham, UK
Received 5 March 2003; received in revised form 10 April 2003; accepted 24 April 2003
Resuscitation 59 (2003) 89�/95
www.elsevier.com/locate/resuscitation
Abstract
Objective: Do not-attempt-resuscitate orders are fundamental for allowing patients to die peacefully without inappropriate
resuscitation attempts. Once the decision has been made it is imperative to record this information accurately. However, during a
related research projected we noted that documentation was poor and we thought that the introduction of a pre-printed Do Not
Attempt Resuscitation (DNAR) form would improve the documentation process. Design: Two sets of identical research questions
were applied retrospectively, 12-months apart, to notes of adult patients (�/18 years) who had died during a hospital admission
without under-going a resuscitation attempt. Between the first and the second audit, a new resuscitation policy that incorporated a
pre-printed DNAR form was introduced into our hospital. Results: A pre-printed DNAR form improved documentation when
measured against; clarity of DNAR order (P�/0.05), date decision was made/implementation (P�/0.014), presence of clinician’s
signature (P�/0.001), identification of the senior clinician making the decision (P 5/0.001) and justification for the DNAR decision
(P 5/0.001). However, the pre-printed form made little improvement in encouraging patient involvement in the DNAR decision-
making process (P�/0.348). Conclusion: A pre-printed DNAR form can improve documentation significantly but it has little effect
in encouraging patient involvement in the decision-making process.
# 2003 Elsevier Ireland Ltd. All rights reserved.
Keywords: Do Not Attempt Resuscitation (DNAR); Patient involvement; Pre-printed form
Resumo
Objectivos: As ordens para nao tentar (DNAR) reanimar sao indispensaveis para permitir que os doentes morram em paz. Uma
vez instituıda esta determinacao e imprescindıvel regista-la de forma apropriada. Contudo, ao investigar o processo notamos que a
documentacao era pobre e pensamos que a introducao de um formulario ordens para nao tentar (DNAR) pre impresso poderia
melhorar poderia melhorar a documentacao do processo clınico. Desenho: foram analisadas retrospectivamente duas series de
questoes incidindo sobre os processo de �/ 18anos que morreram durante a hospitalizacao e nos quais nao foi tentada a
reanimacao. Entre a primeira e segunda auditoria implantou-se uma nova polıtica de reanimacao no nosso hospital, que incluıa
DNAR pre-impressas. Resultados: As DNAR pre-impressas melhorou a documentacao avaliada por: clareza da DNAR (p 5/
0,005), data em que a decisao / implementacao foi instituıda (p �/ 0,014), existencia de assinatura do clınico senior (p �/ 0,001),
identificacao do medico senior que tomou a decisao (p B/ 0,001) e justificacao para a DNAR (p B/ 0,001): contudo, a DNSAR pre
impressa aumentou pouco a percentagem de doentes envolvidos na decisao (p �/ 0,348). Conclusoes: as ordens de DNAR pre
impressas melhoram significativamente a documentacao mas tem pouca influencia no aumento do envolvimento dos doentes no
processo de decidir.
# 2003 Elsevier Ireland Ltd. All rights reserved.
Palavras chave: Ordens para nao tentar (DNAR); Envolvimento do doente; Formularios pre impressos
* Corresponding author. Tel.: �/44-1276-60-4604.
E-mail address: [email protected] (N. Castle).
0300-9572/03/$ - see front matter # 2003 Elsevier Ireland Ltd. All rights reserved.
doi:10.1016/S0300-9572(03)00176-X
Resumen
Objetivos : Las ordenes de no intentar reanimacion son fundamentales para permitir a los pacientes morir pacıficamente sin
intentos inapropiados de reanimacion. Una vez que se ha tomado la decision es imperativo registrar esta informacion con precision.
Sin embargo, durante una investigacion relacionada proyectada, notamos que la documentacion era pobre y pensamos que la
introduccion de un formulario pre impreso de ‘No Intentar Reanimacion’ (DNAR) mejorarıa el proceso de documentacion. Diseno :
Se aplicaron retrospectivamente dos conjuntos de preguntas de investigacion identicos, separados 12 meses, de las notas de pacientes
adultos (�/18 anos) quienes murieron durante su estadıa hospitalaria sin ser objeto de intento de reanimacion. Entre la primera y
segunda evaluacion, se introdujo una nueva polıtica de reanimacion que introducıa un formulario de DNAR pre impreso.
Resultados : Un formulario pre impreso de DNAR mejoro la documentacion al compararlo en: claridad de la orden de DNAR (P
�/ 0.05), fecha en que se tomo la decision / implementacion (P �/ 0.014), presencia de la firma del clınico ( P �/ 0.001),
identificacion del clınico mayor que toma la decision (PB0.001) y justificacion de la decision de DNAR (PB0.001). Sin embargo, el
formulario pre impreso mejoro muy poco en lo que concierne involucrar al paciente en el proceso de toma de decision de DNAR (P
�/ 0.348).Conclusion : Un formulario pre impreso de DNAR puede mejorar significativamente la documentacion pero tiene poco
efecto en fomentar el involucrar al paciente en el proceso de toma de decision.
# 2003 Elsevier Ireland Ltd. All rights reserved.
N. Castle et al. / Resuscitation 59 (2003) 89�/9590
Palabras clave: No intente reanimacion (NIR); Involucrar al paciente; Formulario pre impreso
1. Introduction
The decision to withhold cardio-pulmonary resuscita-
tion is fraught with difficulties and in the United
Kingdom (UK) has become a political issue following
a number of high profile Do Not Attempt Resuscitation
(DNAR) decisions [1�/3]. A number of influential
groups, primarily representing the elderly [4], have
become involved demanding that DNAR decision and
the process surrounding how these decisions are made
be open to greater scrutiny [5]. This is supported by
formal instruction from the Chief Medical Officer in the
Department of Health in the UK [6].
Increasing political pressure, supported by advice
from the Chief Medical Officer, resulted in an edict
from the Department of Health outlining a nationwide
DNAR policy [7]. All hospitals in the UK were
subsequently instructed to review their DNAR policy,
and to assist in this process, the British Medical
Association (BMA), the Royal College of Nursing
(RCN) and the Resuscitation Council UK (RC(UK))
up-dated their previously published guidance documents
[8].
Frimley Park Hospital had revised it’s DNAR policy
in-line with best recommended practice and, although
the decision making process was considered robust,
concerns remained about the quality of documentation.
It had been noted previously during an ongoing
research project into the prevention of cardiac arrest
that only 11.5% of patient who died underwent a
resuscitation attempt, equating to a DNAR rate of
88.5% during 1999 [9].
Our DNAR rate of 88.5% is in-line with other
published DNAR rates of between 75 and 90% [10,11]
but is much higher than the rate identified by Layson et
al. [12]. Steen [13] quotes the work by Layson et al. [12]
to highlight the generally low DNAR rate in some
countries/institutions.
Furthermore our reported cardiac arrest rate per 1000
admissions of 3.3% is well within the recently reported
range by Weerasinghe et al. (1.65/1000�/4.75/1000) based
on a review of all in-patient cardiac arrests for the
Australian health district of New South Wales [14].
During research into the prevention of cardiac arrestan expert panel [9] noted that a small number of patients
who had been resuscitated should have been considered
for a DNAR order (unpublished data) [15]. It, therefore,
appears that in general our DNAR decisions, when
made, were appropriate although a small number of
other patients required further consideration of their
suitability for cardio-pulmonary resuscitation.
The principle objective of this paper was to note thequality of DNAR documentation in the presence of a
well-established DNAR policy. Other papers have
identified that poor documentation of DNAR decisions
can be problematic [16]. Concerns about the general
standard of medical record keeping have also been
widely reported [17�/20]. Substandard record keeping
can lead directly to medico-legal action [20,21] or make
decisions made in good faith more difficult to defend.
2. Methods
2.1. Population and location
Frimley Park Hospital is a medium size hospital with
700 in-patient beds including an eight-bedded coronary
care unit, nine-bedded intensive care/high dependencyunit, and an emergency room that treated 75 684
patients during 2001. The hospital provided in-patient
care for 53 146 patients as well as care for 217 178
outpatients during 2001. The hospitals activity, size and
catchment area has changed little between the two audit
dates.
2.2. Audit process
This was a retrospective audit involving the medicalnotes of all patients who died at the hospital during a 1-
week period in July 2001 with the process being repeated
for the same period 1-year later. All patients over the
age of 18 years were included unless they had experi-
enced a period of active resuscitation.
Audit questions were agreed with both the hospital’s
risk management and audit departments and ratified by
the director of nursing (Table 1). Ethical committeeapproval was not sought as this was a retrospective
audit of the DNAR documentation process.
The aim of the first audit was to identify a baseline
standard of documentation and to highlight areas for
improvement. Soon after the first audit a pre-printed
DNAR form was introduced along with educational
support for staff. The second audit compared the
standard of documentation before and after the pre-printed DNAR form and education was introduced.
A one-year gap was left between audits to allow for
the newly introduced pre-printed DNAR form to
become part of established hospital practice. This was
based upon anecdotal experience that newly introduced
policies require a period of regular practice before being
assessed.
2.3. Statistical analysis
The data was coded and analysed with the StatisticalPackage for the Social Sciences (SPSS) version 11.0.
Proportions were compared using Pearson’s Chi-
squared (x2) test for independence and where categories
contained less than five Fishers Exact test was applied.
A ‘P ’ value of less than 0.05 was considered statistically
significant. Confidence intervals could not be generated
because the data collected was nominal (categorical) in
nature, producing a Yes/No answer that does notsupport the application of confidence intervals.
2.4. Documentation process
The previously established method of recording
DNAR decisions was usually via a coded entry (e.g.not for 333, the hospital emergency number) being
recorded on the inside cover of the patient’s notes or
occasionally within the main-body of the patient’s
clinical notes. The DNAR decision was also recorded
occasionally within the nursing notes either as a hand-
written entry or using a pre-printed highly visible
adhesive sticker.
The DNAR decision-making process was limited todoctors with full General Medical Council registration
but any team member could complete the DNAR form
as long as the name of the senior clinician making the
decision was clearly identifiable.
Following the initial audit, the hospital’s medical
director instructed that the pre-printed DNAR form be
introduced and the previously established documenta-
tion process should stop.
3. Education process
As part of the introduction of our pre-printed DNAR
form a briefing document was produced and added to
our junior doctor’s induction package. The process
surrounding DNAR decisions was also included in
qualified nursing staff basic life support training.All admitting consultants and each ward/department
manager received a copy of both the up-dated DNAR
policy and the pre-printed form. In addition, a number
of copies of the DNAR policy (and pre-printed form)
were placed in the hospital library and the postgraduate
medical education centre as well as being published on
the hospitals intra-net.
All senior hospital staff were given ample opportunityto provide feedback to the medical director with regard
to the new DNAR policy and the associated change in
the documentation process. No changes were put
forward by the consultants or other bodies within the
hospital, and therefore, the new policy was ratified by
both the executive board and the consultant staff
committee and was instigated from August 2001.
Our approach placed great emphasis on ward-basednursing staff to ensure that accurate documentation was
undertaken, particularly in the immediate period follow-
ing junior doctor rotation.
4. Results
There were 17 patients identified in the first audit(July 2001) and 20 patients in the second (July 2002).
Following introduction of the pre-printed form, we
noted a statically significant improvement in the follow-
Table 1
Research questions
(1) Was the DNAR decision clearly recorded in the patient’s notes
without the use of code?
(2) Was the date that the DNAR decision was made clearly recorded?
(3) Was the DNAR order signed?
(4) Was the clinician recording the DNAR orders clearly visible by
name and by grade (e.g. was name printed)?
(5) Was a reason for the DNAR decision given?
(6) Was the patient involved in the decision making process?
N. Castle et al. / Resuscitation 59 (2003) 89�/95 91
ing key areas: clarity of DNAR statement (P�/0.05), the
date the decision was made/implemented (P�/0.014),
the presence of a clinician’s signature (P�/0.001),
identification of the senior clinician making the decision(P 5/0.001) and justification for the DNAR decision
(P 5/0.001). The sixth key area, involvement of the
patient in the decision making process, demonstrated a
slight but non-statistically significant improvement (P�/
0.348).
It is noteworthy that relative involvement in the
decision making process surrounding DNAR has re-
mained unchanged (P�/1.0) between the two auditsdespite improved documentation and the lack of any
formal legal role for relatives with regards DNAR
within the UK [6,22]. The role of relatives is limited to
stating what a patient would wish and this is clearly
highlighted within both our local as well as the national
DNAR policy [8].
5. Changes to pre-printed DNAR form
Following a notes review and discussion with both
junior doctors and ward nurses, it was decided to changethe wording on the pre-printed DNAR form with
regards to communication with relatives. The aim was
to change the process from a passive process of passing
information to an active process of informing relatives
of the medical decision that had been made. This
involved changing the statement of ‘discuss with next-
of-kin/significant other’ to ‘inform next-of-kin/signifi-
cant other’.This decision was aimed at emphasising the role of the
clinician in making the DNAR order and to de-
emphasise the role of relatives. This change was
instigated following reports from senior nurses that
medical staff were delaying recording appropriate
DNAR decisions until it had been discussed with
relatives.
6. Discussion
As can be seen by a direct comparison of the twodifferent sets of data (Fig. 1) significant improvements
where made in five-out-of-the-six key areas following
the introduction of the pre-printed DNAR form sup-
ported by education. However, no statistically signifi-
cant improvement was noted with regards patient
involvement nor was any significant change noted with
regards the role of the next-of-kin.
The keys to the successful implementation of the newpolicy and the associated pre-printed DNAR form were
the senior ward-based nursing staff, who provided
continued support to medical staff and the hospital
consultant body who retained overall responsibility for
decisions made in their name [6�/8].
An area where the ‘pre-printed form’ made no
statistically significant improvement was the involve-ment of patients within the decision-making process as
out-lined in the BMA/RCN/RC(UK) DNAR guidelines
[8] and the European Human Rights act [23]. This lack
of communication had been the catalyst for the nation-
wide edict from the Department of Health [7] following
a number of high-profile cases in the media [1,3,4].
We noted that only 1 out of 16 patients were involved
in the decision-making process prior to the introductionof a pre-printed DNAR form and that this increased to
only 4 out-of 20 patients following the introduction of
the pre-printed form (P�/0.348).
Our experiences regarding the lack of patient involve-
ment in decision-making is not unique, having been
highlighted by other authors [24]. Smith et al. noted that
less than 50% of doctors in his study were aware of the
patient’s wishes regarding DNAR decisions. The mainreasons given for a lack of formal doctor-patient
discussion was the time such discussions required [24].
Fukaura and colleagues noted that in Japan only 5%
of patients were involved in DNAR decisions and that
typically a patient surrogate (usually a family member)
was consulted regardless of the competency of the
individual patient [25]. The data presented by Fukaura
et al. serves to highlight the different cultural issuessurrounding DNAR decision-making and patient in-
volvement [25].
The role of surrogates appears to differ from country
to country with Europe placing little store in their role
(outside of stating what a patient may have wanted)
through to formal protection in law in other countries
such as Japan and some American states [25�/27]. It is
noteworthy that under English law, relatives have noauthority to give consent but are only able to imply what
the patient may have wanted [6,22]. It would seem that
in practice relatives believe they have a greater say and
as we have found during our audit, attending medical
staff continue to empower relatives.
The process of involving patients within the decision
making process is open to debate. Ebrahim suggests free
and open discussion with all patients and implies that alack of patient involvement is unethical [28]. However,
other clinicians highlight that this may be a cruel and
inhuman process leading to inappropriate resuscitation
attempts [29,30].
The reasons for non-involvement of patients within
the decision making process was not assessed during our
audit. A number of suggestions have been proffered by
clinicians, including a fear of upsetting patients [30,31],stereotyping [32], patients being too sick or unable to
comprehend and time constraints [24]. Despite this it
would appear that patients do wish to be involved in
DNAR decisions [33] and clinical practice needs to
N. Castle et al. / Resuscitation 59 (2003) 89�/9592
change to reflect this [34]. Many patients and relatives
have exaggerated expectations regarding the success of
resuscitation efforts [35,36]. Once they have been given a
balanced explanation they are often able to make
informed decisions [37]. It is also important that all
parties realise that DNAR decisions do not necessarily
mean the withdrawal of active treatment and that many
patients designated DNAR survive to leave hospital.
As well as changing the wording on our DNAR pre-
printed form to emphasise the role of the patient and to
downplay the role of relatives/surrogates it was pro-
posed that a patient information leaflet be introduced.
Fig. 1.
N. Castle et al. / Resuscitation 59 (2003) 89�/95 93
The BMA and the (RC(UK)) have produced a sample
leaflet to assist with this process [38].
7. Limitations of this study
The small numbers of patients enrolled may affect
the ability of this audit to generalise but it does give
insight into the process. Despite this, statically signifi-
cance was seen in five out-of-the six key audit questions.
The small patients numbers were due to the audit being
limited to a 1-week period. This was partly to ensure
that medical staff did not become aware of the audit,
and therefore, change how they documented DNARdecisions.
No attempt was made to see if the DNAR decision
was appropriate as this was not the purpose of this
audit. Neither did we note if there was an increase in the
number of DNAR orders made although this will be the
subject of ongoing audit and clinical education.
8. Conclusion
DNAR orders are an established part of medical care
as they facilitate the natural process of dying without
aggressive medical intervention. This is particularly
important when we consider the poor outcome asso-
ciated with resuscitation that is further compounded by
the costs associated with futile resuscitation attempts.
Once the decision has been made, it is imperative thatboth the decision, and any associated rationale, is
carefully and accurately recorded so as to minimise
errors. We have found that a structured DNAR form
Fig. 1 (Continued)
N. Castle et al. / Resuscitation 59 (2003) 89�/9594
will aid the documentation process and improve com-
munication between health care professionals but it had
little impact with regard to increasing patient involve-
ment in DNAR decisions.
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