pre-con education: six steps to build a successful capacity management practice
DESCRIPTION
Effective capacity management has become a critical differentiator for IT organizations. Those that can’t effectively evolve their capacity management practice will continue to struggle with complexity and negligible insights into capacity sizing and the impact of changing demand and resulting service/application performance. However, those that gain advanced capacity management capabilities will be able to more effectively right-size investments, support key IT projects and align resources with business objectives. This presentation shows you how the largest retailer in the world maintains right-sized and scalable environments for any IT change. It offers a practical look at capacity management, outlining the six key steps IT organizations can take to realize capacity management that delivers maximum value. For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqXTRANSCRIPT
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ca Opscenter
Pre-Con Education: Six Steps To Build A Successful Capacity Management PracticeJohn Ashby, Brian Jurasic, Jeremy Rossbach
OCX62E #CAWorld
ca OpscenterCA Technologies
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2 © 2014 CA. ALL RIGHTS RESERVED.
Abstract
Effective capacity management has become a critical differentiator for IT organizations. Those that can’t effectively evolve their capacity
management practice will continue to struggle with complexity and negligible insights into capacity sizing and the impact of changing demand and resulting service/application performance. However, those
that gain advanced capacity management capabilities will be able to more effectively right-size investments, support key IT projects and align resources with business objectives. This hands-on lab will show you how
the largest retailer in the world maintains right-sized and scalable environments for any IT change. It offers a practical look at capacity management, outlining the six key steps IT organizations can take to
realize capacity management that delivers maximum value.
Six Steps…
CA Technologies
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Agenda
WELCOME TO THE APPLICATION ECONOMY
CHALLENGES TO EFFECTIVE CAPACITY PLANNING
Q&A
ANALYST INSIGHTS
THE 6 STEPS
USE CASE EXAMPLES
1
2
3
4
5
6
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Where Infrastructure Is No Longer An IT Decision–It’s Now A Business Decision To Achieve Predictive Outcomes
We’re in the midst of a business revolution–one where customers interact with businesses via software.
Where apps become the primary focus of the business.
Welcome to the Application Economy
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8.6M visitors/250,000 concurrent connections
Slow performance
Expensive day-one roll back
Negative brand impact
Recent Healthcare
Website Launch
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Recent Video Game
Release
Long wait times
Lost saved games
Day-one maintenance
Disastrous reviews
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Current IT Challenges To Effective Capacity PlanningTactical, siloed approaches
Inefficient Ineffective Misalignment
Labor intensive, time consuming, error-prone
capacity planning processes
Limited insight into data center/business service views
of capacity or mapping dependents
Limited ability for IT to support business success with continuous reactive
approaches
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It is imperative to manage capacity.
Most organizations are doing one, or more, of these:
HW refreshesThis can be: Expensive Risky Complex Disruptive
Consolidation
Virtualization
App rollouts/upgrades
Optimization
Deploy to cloud
A: CapacityQ: Why do it? (present/future)
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#1Capacity Management is a top priority for IT
decision makers in 2014
Source: Pragmatic Capacity Management: Getting The Most Out Of Your Data Center Investments. An Enterprise Management Associates White Paper Prepared for CA Technologies, Oct 2014
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CA Capacity ManagementIncrease efficiency, assure delivery and reduce costs with confidence.
DECISION SUPPORT FOR IT INVESTMENTS
Model growthAssess capacity efficiency
across ITIdentify utilization impact
to business services
PR
EDIC
TIV
E A
NA
LYTI
CS
Anticipate potential issues before they impact the customer experience
Strategic Business Value
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Step 1Leverage Technology Data
A visual representation of
consumption on a potential new
host platforms (CML) helps IT
determine the best placement
for VMs supporting critical
business services.
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Cross-platform reporting provides
a holistic view of all your data
center capacity consumption
rates–including areas of concern.
Step 2Establish a unified view.
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“What-if” scenario modeling helps
IT plan optimal business strategies
(predictive and end-state
management) by illustrating how
capacity consumption will change
when workloads increase or are
migrated/consolidated.
Step 3Leverage predictive scenario planning.
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Ensure not only the transition to
new platforms but also the
process to continually ensure the
right-size and cost-effective
hosting environment.
Step 4Implement continuous optimization.
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Analyzing the effects of seasonal
peaks, business growth and
virtual/cloud migrations gives
IT an idea of how capacity will
have to scale and cost to support
new demands.
Step 5Leverage business data.
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Capacity consumption reports help
IT see how much headroom is
available to a particular business
service while identifying risk,
enabling appropriate corrective
actions before impacting SLAs.
Step 6Establish business service capacity planning.
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World’s Largest Retailer: Use Case
Platform
Analysis of capacityTrend, forecast, availability, trigger date, etc.
Primary growth drivers
Recommended Action PlanBuy, optimize, etc.
Justification Financials, including savings
Business value
Assumptions and constraints
Impact on other platforms
Impact of not doing
Alternatives
By Platform
Quarterly updates
Common format across platforms enables consolidation
An investment plan with justification
Will eventually be generated by CA tool
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Your End StateGuaranteed To Hit Your Targets and Support The Business
PREDICTIVE ANALYTICS
Future Scenarios
Financial/Biz Plan
Massive DataRight-sized Resilient
& Cost EfficientFuture State
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The Hidden 7th StepEnjoy the benefits.
Reduce costs of HW/SW by minimum of
25%
Improve planning times by
5-10x
Reduce app performance
defects by
20%
5X ROI
on the first project alone
Highly accurate projections within
3% of actuals
Comprehensive, intelligent capacity planning capabilities to more effectively address operational and strategic objectives
Protect brand. Improve time to market. Align IT and the Business.
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The application economy runs on CA Capacity Management
24+Months in advance predicting capacity plans
Large US Bank
2000Unused apps eliminated saving millions
Large Telecommunications Company
$2.5MHW savings with first project alone
Large Food and Beverage Distributor
40,000+Servers Under Management
World’s Largest Retailer
$250 MillionSaved By Deferring New DC Build Out
Large Oil & Gas Company
50%Large Financial Firm
Reduction in HW costs
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Download The White Paper Todayhttp://bit.ly/1125dLT
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For More Information
To learn more about DevOps, please visit:
http://bit.ly/1wbjjqX
Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;
ensure it links to correct pageDevOps
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For Informational Purposes Only
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.
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