Module/workshop title:

Practice Leadership Advantage

Facilitated by:

BMP Health Management ConsultingDr Chris Bollen and Rod Buchecker

Cur

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For more information, contact:

Cairnsp: (07) 4034 0300

Townsvillep: (07) 4796 0401

Mackayp: (07) 4963 4400

e: hello@primaryhealth.com.auw: primaryhealth.com.au

Northern Queensland Primary Health Network acknowledges the Traditional Custodians of the

lands and seas on which we live and work, and pay our respects to Elders past and present.

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Alignment with Bodenheimer’s 10 Building Blocks of High Performing Primary Care

Summary of proposed education

Who should attend?

Block 1: Engaged leadership

Block 2: Data driven improvement

Block 3: Patient empanelment

Block 4: Team-based care

Block 5: Patient-team partnership

Block 6: Population management

Block 7: Continuity of care

Block 8: Prompt access to care

Block 9: Comprehensiveness and care co-ordination

Clinical and business leadership to enhance and strengthen the leadership team in primary care practices in the Northern Queensland Primary Health Network (NQPHN) footprint

• Practice principal/owner• Practice manager• Lead practice nurse

Engagedleadership

1

Data-driven improvement

2

Patient-team partnership

5

Patient empanelment

3

Population management

6

Prompt accessto care

8

Team-based care

4

Continuityof care

7

Comprehensiveness and care

coordination

9

Quality general

practice of the future

10

Benefits of education

Enabling participants to gain confidence in initiating and leading change in the changing environment of primary care by finding focus and lean thinking, and population health, use of data, strategic planning, building the team, resilience, and preventing burnout.

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Practice Leadership Advantage | SYNOPSIS

Cairns

Thursday 17 May 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/BB2HDBW

Wednesday 8 August 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/BB55Z9M

Saturday 1 December 2018Full day workshop

Registration link:www.surveymonkey.com/r/BZQC5RV

Delivery mode(s)

Workshops

This training will consist of three workshops for each region—Cairns, Townsville, and Mackay.

Training be delivered by: • 3x face-to-face workshops

(two evenings and one full day)• 2x two-hour webinars

One-on-one mentoring

30 minute one-on-one sessions will be included for one nominated person from each practice who will be responsible for driving change and improvements. Other senior staff members may sit in on these sessions.

This course is presented over a nine month period.

Workshop dates

Townsville

Saturday 19 May 2018Full day workshop

Registration link:www.surveymonkey.com/r/B6QQ2TJ

Thursday 9 August 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/H6H5J7M

Thursday 29 November 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/QX68MHC

Mackay

Wednesday 16 May 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/BHHBCDV

Saturday 11 August 2018Full day workshop

Registration link:www.surveymonkey.com/r/BZ82DVJ

Wednesday 28 November 20185pm–9pm2 hour online webinar

Registration link:www.surveymonkey.com/r/BPTVSHN

Times have been scheduled to allow travel either side of workshop for those coming from outlying areas.

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Outline of training modules

The ‘Clinical and Business Leadership Training Program’ known as Practice Leadership Advantage will equip interested practice principles, managers, and clinicians with enhanced leadership skills to effect and lead meaningful change. The importance of leadership is fundamental in dealing with the opportunities and challenges thrown up by the forces reshaping the nation’s primary healthcare business landscape.

The topics covered are:• balancing the needs of the community and the

provider’s business • the use of data for tailoring your services to

meet the needs current customers for improved health status

• potential revenue streams that are possible via harnessing your data

• identifying a vision for the business, and to be able to effectively change processes and culture within the small organisation with a focus on the team

• motivating the team to not only deliver much needed clinical benefits for the local community, but deliver a business benefit to all those who work in the practice

• this program supports leadership development with a focus on the key concepts, a foundation of improvement, change principles, and team building to deliver high-quality care for communities.

As the rising challenges of chronic disease and ageing confront general practitioners and the communities they serve, questions which need to be addressed include:

• What needs to be done differently?• How do you change direction?• How do you sustain the response?• How do you motivate your teams to do the

job required?

At completion of the program, general practitioners will have developed their problem identification, analysis, and problem solving, and become leaders who can bring the team along for the required journey.The Practice Leadership Advantage training provides opportunities for exposure to business improvement methodology that covers many facets of change leadership including:

• finding focus• lean thinking• population health• use of data• strategic planning• building the team• resilience • preventing burnout.

To support the workshop participants, Practice Leadership Advantage provides:

• a reading list relevant to leadership• a video and podcast list relevant to leadership• basic training in social media such as LinkedIn,

Facebook, and Twitter• links to tools for 360-degree appraisal and

performance appraisal• development of skills for reducing expenses in

general practice• marketing tips on how to attract new patients to

the practice• white papers on topical issues in healthcare

leadership• links to quality improvement initiatives for

chronic and complex care.

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Practice Leadership Advantage | SYNOPSIS

Torres and Cape | Cairns | Townsville | Mackay

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