Practice Accreditation and other clever ways

of gaining control of your business

Glenda Farmerwww.smartdentist.com.au

What is the purpose of Dental Practice Accreditation? (Haven’t done it yet)

What are the benefits of Dental Practice Accreditation? (Have done it)

About me

The future?

Theory – Why are we doing this?

Practice – What do we actually have to do to pass?

Theory

Designed to address REAL EXISTING problems in hospitals• HAI 180,000 per year – cost reduction $30

million if reduced by 25,000• Medication issues – cost $660 million per year

Theory

Policies

Training

Auditing

Evaluation

Theory meets Practice

Accreditation is just “Looking at what we are already doing and ‘ticking’ that

off.”

Theory Meets Practice

NOT TRUE

Accreditation assessors are Not mind readers and they require documentation of the processes (not what they see you doing but what you have written down that you do!!)

Policies| Audits | Incident reporting | Feedback

Risk comes from not knowing what you're doing.

Warren Buffet

Practical

• 10 policies that the ADA /QIP supplies• Job descriptions for all staff roles• Risk register• Health assessment form• Incident /Complaints/ Medication incident register• Environmental cleaning schedule• Workplace evaluation forms• Immunization register• Audits- hand hygiene, medication management system

Theory

• 107 action items that you need to demonstration that you address

Examples• 1.2.1 Regular reports on safety and quality indicators and

other safety and quality performance data are monitored by the executive level of governance

• 1.8.1 Early action is taken to reduce the risks for at-risk patients

• 3.5.1 Workforce compliance with current national hand hygiene guidelines is regularly audited

• QIP doesn’t want to fail you

• You don’t want to make your life difficult