practical guides to wsh culture
TRANSCRIPT
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Goh Chye Guan
Managing Director
Practical Guides to Building a Strong
WSH Culture
SME Resources
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© 2015 SME Resources2
Who are we?A network of passionate safety and health
professionals, each with our own areas of
subject matter expertise.
What’s in our nameBesides Small and Medium Enterprises,
SME also means Subject Matter Experts.
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8 Practical Guides / Tips
for WSH Culture
1. Unlearn Your Idea of “Safety”
2. Look – Think – Do
3. The Perception of Your Employees Counts
4. Plan-Do-Check-Act / Check-Check-Check
5. Go Beyond Causes of Lo$$
6. Know What You Don’t Know
7. Where to Look for Information
8. Capability Building
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“Culture is how we do
things around here"
4
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© 2015 SME Resources5
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Who has a Stronger
Safety Culture?
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This?
Or This?
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How About This?
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Guide 1
Unlearned Your Idea of
“Safety”
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Safety is not just about
guarding of machines, wearing
of safety harness, and so on
It is about avoidance of lo$$
to People, Property and the
Environment
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People
Property Environment
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Is Property Damage Safety Problem?
Following a full
investigation of the
SingTel fire which
brought down
services for tens of
thousands of
customers, …
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Property Damage
If you start to investigate property damage costs,
equipment maintenance costs, costs of
breakdown, you might be surprised that many of
the costs are avoidable if you have good control
of such events that lead to that failure
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Why we can tolerate the
train break down more
frequently than the lift?
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People Losses:
• Injuries and death due to
safety lapses
• Workplace health issues
(e.g. exposure to chemicals
• Stress (Work Life Balance)
• Ergonomics
• Absence from Work
• Infectious Diseases
• Rehabilitation
• Personal Health and Age
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$5 - 50
Injury and Illness Costs (insured)
Property
Damage and Other Uninsured Costs
• Medical
• Compensation costs
Property damage
Production stoppages
Replacement of equipment
Additional labour cost to replace
injured personnel
Emergency supplies, cleanup costs
Investigation costs
Legal procedures and costs
Penalties, fines, future liabilities
and additional conditions
Administrative costs
Morale and motivation of workers
and new hires
Loss of reputation, goodwill and
business opportunities
$1
Costs of Accident
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Guide 2
Look–Think-Do
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What Exactly are you
L king?
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Phase
s of
Hazard
s
Armed
Dormant
Active
mobile.acesse.com/362677
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Mobile.acesse.com/362677
1.Draw on a piece of paper the three phases of
hazards
2.Take a photo of your drawing
3.Use your browser to access
mobile.acesse.com/362677
4.Send photo through “Send Photos of Work
Conditions”
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Guide 3
The Perception of your
Employees Counts
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Attribute 5: Ownership & Teamwork
Comparison by Job Level
Managers Supervisors Workers
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Guide 4
Plan – Do – Check – Act
Check and Check and
Check
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Guide 5
Go Beyond Causes of Lo$$
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The Case of a Borrowed
Blowtorch
http://www.eyeopening.info/2014/03/13/the-ant-story/#.Uyic__mSx8k
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Summary
You don’t need a fire of this scale to know your problem
The repeated behaviour of borrowing blowtorch from
contractor is already a tell tale sign
Such behaviour can be picked up by many safety
management programs, example safety inspection, task
observation, …
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Guide 6
Know What You Don’t Know
Know What You Don’t Know: How Great Leaders Prevent Problems Before
They Happen, Michael A. Roberto
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MH370
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Two Types of Reaction:
1. Don’t rub salt into wound – pray
for the passengers
2. Can we learn something from
this disclosure?
The two points do not conflict with one another
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Guide 7
Where to Look for
Information?
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Guide 8
Capability Building:Manpower & Enterprise Capability
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Manpower Capability:
1. WSH Training
2. Strategic and Visioning
3. Communication
4. Teamwork
5. Workplace Health and Wellbeing
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Enterprise Capability:
1. bizSAFE
2. CultureSAFE
3. WSH Advocates
4. Mentorship
5. Operational Excellence
6. Process Safety Management
7. Design for Safety
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Thank You