practical and ethical use of social media for lawyers

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Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7 th Annual Solo and Small Firm Conference and Expo Using Social Media Tools in a Practical and Ethical Way David Whelan

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Page 1: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Using Social Media Tools in a Practical and Ethical Way

David Whelan

Page 2: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

THE SOCIAL MEDIA ECO-SYSTEMIdentifying Social Media to Use

Page 3: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

http:

//w

ww

.bus

ines

sins

ider

.com

/thi

s-rid

icul

ous-

grap

hic-

show

s-ho

w-t

he-in

sane

ly-c

ompl

icat

ed-

wor

ld-o

f-mob

ile-m

arke

ting-

wor

ks-2

012-

5

Page 4: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Where are Your Clients?

Stat

coun

ter.c

om:

http:

//gs

.sta

tcou

nter

.com

/#so

cial

_med

ia-C

A-m

onth

ly-2

0111

1-20

1204

Page 5: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Where are the Lawyers?

2011

Am

eric

an B

ar A

ssoc

iatio

n Le

gal T

echn

olog

y Su

rvey

Rep

ort,

Vol.

IV:

Web

an

d Co

mm

unic

ation

s Te

chno

logy

[Q

uesti

on 2

5, p

. IV-

28 “

Doe

s yo

ur fi

rm h

ave

a w

eblo

g/bl

og?”

; Q

uesti

on 2

8, p

. IV-

29, “

Do

you pe

rson

ally

mai

ntai

n a

lega

l to

pic

blog

for p

rofe

ssio

nal p

urpo

ses?

” ]

Page 6: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Where are the Lawyers?

2011

Am

eric

an B

ar A

ssoc

iatio

n Le

gal T

echn

olog

y Su

rvey

Rep

ort,

Vol.

IV:

Web

and

Com

mun

icati

on

Tech

nolo

gy [

Que

stion

27,

p. I

V-28

“D

oes

your

firm

mai

ntai

n a

pres

ence

on

Twitt

er o

r sim

ilar

mic

robl

og s

ervi

ces?

”; Q

uesti

on 3

5, p

. IV-

33, “

Do

you pe

rson

ally

use

or m

aint

ain

a pr

esen

ce o

n Tw

itter

or s

imila

r mic

robl

og s

ervi

ces

for p

rofe

ssio

nal p

urpo

ses?

” ]

Page 7: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Where are the Lawyers?

• LinkedIn is most popular professional profile site– 37% of law firms are on LinkedIn– 84.8% of lawyers are on LinkedIn

• May or may not be client-facing• May or may not also reflect activity by lawyers• Can raise same issues as Facebook, other

profile sites

2011

Am

eric

an B

ar A

ssoc

iatio

n Le

gal T

echn

olog

y Su

rvey

Rep

ort,

Vol.

IV:

Web

and

Com

mun

icati

on

Tech

nolo

gy [

Que

stion

26a

, p. I

V-29

“W

hich

onl

ine

com

mun

ities

/ s

ocia

l net

wor

ks d

oes

your

firm

m

aint

ain

a pr

esen

ce in

?”;

Que

stion

31,

p. I

V-31

, “W

hich

onl

ine

com

mun

ities

/ s

ocia

l net

wor

ks d

o yo

u pe

rson

ally

use

or m

aint

ain

a pr

esen

ce in

for p

rofe

ssio

nal p

urpo

ses?

” ]

Page 8: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

What are Marketers Doing?

Info

grap

hic

cour

tesy

of V

izib

ility

Inc.

Rep

rese

nts

data

from

sur

vey

cond

ucte

d by

Vi

zibi

lity

and

Lexi

sNex

is o

f Leg

al M

arke

ting

Asso

ciati

on m

embe

rs in

late

201

1.

Full

info

grap

hic

avai

labl

e at

htt

p://

vizi

bilit

y.ne

t/bl

og/s

ocia

l-med

ia-in

-the

-lega

l-se

ctor

-info

grap

hic/

Page 9: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

SOCIAL MEDIA STRATEGYDefine What You Are Going to Do and How

Page 10: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Create Connections, Not Money

http:

//m

asha

ble.

com

/201

2/05

/23/

soci

al-m

arke

ting-

info

grap

hic

Page 11: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Create a Social Media Policy

Info

grap

hic

cour

tesy

of V

izib

ility

Inc.

Rep

rese

nts

data

from

sur

vey

cond

ucte

d by

Viz

ibili

ty a

nd L

exis

Nex

is o

f Leg

al M

arke

ting

Asso

ciati

on

mem

bers

in la

te 2

011.

Ful

l inf

ogra

phic

ava

ilabl

e at

htt

p://

vizi

bilit

y.ne

t/bl

og/s

ocia

l-med

ia-in

-the

-lega

l-sec

tor-

info

grap

hic/

Page 12: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Measure: Blog RSS Followers

Page 13: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Measure: JetPack for WordPress

Page 14: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Measure: Google Analytics

Page 15: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Measure: Bitly.com Links

Add a + sign to any bit.ly link to see the statistics:

bit.ly/about-david-whelan+

Page 16: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Search Engine Optimization

• Improve the visibility of your Web site, blog, or social media accounts in search engines

• Basics– Create unique, accurate page titles– Use “friendly” Web page names:

http://thetrialwarrior.com/2012/05/11/i-hate-rss-scrapers-who-breach-my-copyright/

– Offer quality content

from the Google SEO Starter Guide: http://bit.ly/google-seo-starter-2010

Page 17: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Search Engine Optimization

• Promote yourself appropriately– Make your Web site / blog easy for search engines

to index– Contribute comments to other blogs (usually

provides way to link to your own)– Don’t over-re-use other people’s content– Integrate your activity so that, for example, blog

visitors can find you on Twitter and LinkedIn

Page 18: Practical and Ethical Use of Social Media for Lawyers

Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan7th Annual Solo and Small Firm Conference and Expo

Questions?

• Antonin Pribetic@APribetic

• David Whelan@DavidPWhelan