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Page 1: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 2: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 3: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 4: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 5: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 6: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 7: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 8: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 9: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 10: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 11: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 12: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 13: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 14: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 15: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 16: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 17: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 18: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 19: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 20: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 21: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 22: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 23: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 24: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 25: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 26: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 27: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management
Page 28: pqm-online.compqm-online.com/assets/files/lib/std/gost_r_iso-mek_20000-1-2013.pdf · ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management