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Copyright © 2008 Accenture All Rights Reserved.Copyright © 2008 Accenture All Rights Reserved.Copyright © 2008 Accenture All Rights Reserved.Copyright © 2008 Accenture All Rights Reserved.Copyright © 2008 Accenture All Rights Reserved.
SaaS Market: An Integrator’s Perspective
Paul Daugherty, Chief Technology Architect June 11, 2008
Copyright © 2008 Accenture All Rights Reserved.
Accenture Overview
• 178,000 people in 49 countries
• Net Revenues: $19.7 B FY 2007
• 17 focused industry groups
• Serves 4,000 clients, including 94 of the Fortune Global 100 and more than two-thirds of the Fortune Global 500.
• Global leader and the largest vendor-neutral Systems Integrator worldwide
• 60,000+ skilled SI professionals with specialized skills across broad range of technologies and industries, supported by certification programs
• Largest SAP and Oracle practices of any provider
Copyright © 2008 Accenture All Rights Reserved. 3
Cloud Computing
• Hardware clouds
• Platform clouds
• Services clouds
• Desktop clouds
• SaaS clouds
Cloud Computing is the most critical trend identified in Accenture’s Technology Vision
Copyright © 2008 Accenture All Rights Reserved. 4
Different Cloud Styles Offer aRange of Possibilities
Hardware
Runtime
Application
Hardware
Runtime
Application
Hardware
Runtime
Application
Hardware
Runtime
Application
• Full ownership and control
• High CAPEX and OPEX
• Operational Risk
• Standardized computing capabilities
• Standardized runtime environment
• Standardized application processes (e.g. CRM, Accounting, ERP)
On Premise Hardware Clouds Platform Clouds SaaS Clouds
StandardizedCapabilities
Differentiating CapabilitiesLegacy
Elastic Compute Cloud (EC2)Simple Storage Service (S3)
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High Performers(n = 13)
SOA
Rich Internet Applications
Software-as-a-Service
Overall(n = 260)
% in a pilot or committing
% in a proof of concept
% reading & monitoring
% doing nothing
CIOs at leading enterprises are not waiting—they are making investments today in SaaS
Accenture High Performance IT Research: SaaS Take up Strongest with High Performers
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SaaS Demand in the Enterprise
• Design• Build• Test• Data• Training• Business
Process
• Business process
• Design• Build• Test• Change
mgmt.• Oracle CRM
replacement
Worldwide Chemical Products
ManufacturerStorage Software
Maker
European Telecommunications
Company
Global Reinsurance & Risk Management Company
Application Delivery Infrastructure
ProviderManaged Care
Provider
Open Source
Software Provider
• Design• Build• Test• Data• Deploy
• Business process
• App. dev.• Application
maintenance• Significant
data requirements
• PMO• Application
design• Build• Test• Complex
integration
• Business process
• Design• Build• Test• Deploy• AO—
offshore development and maintenance
• Business process
• Design• Build• Test• Deploy• Adaptive
design methodology
Copyright © 2008 Accenture All Rights Reserved. 7
What’s Accenture Doing?
Services forSaaS
Consumers
Services forSaaS
Providers
Industry-wide Perspective
Strategy and Economics of High Performers
Operating Model
Industry Specific Processes
Industry Specific IT Frameworks and Technologies
Industry Specific Services
Copyright © 2008 Accenture All Rights Reserved. 8
Summary
• SaaS is a mainstream option for software sourcing today
• Cloud is the broader opportunity
• Neither is as simple as a utility
• Traditional software vendors will adapt – the battleground is now forming
• Hybrid application architectures will be the norm, with SOA and RIA technology as the glue
• Collaboration and CRM leads the way, other horizontals not far behind