Microsoft® and Pcubed – Delivering Enterprise Project Management

Solutions

Enterprise Quality ManagementEnterprise Quality Management

NameName

TitleTitle

DivisionDivision

DateDate

AgendaAgenda

Industry Trends and Challenges Industry Trends and Challenges

Quality ManagementQuality Management

Pcubed’s Enterprise Quality Management Solution Pcubed’s Enterprise Quality Management Solution

DemoDemo

ResultsResults

About Pcubed About Pcubed

Next StepsNext Steps

Industry TrendsIndustry Trends

Quality-driven organizations must:Quality-driven organizations must:

Improve productivity, efficiency and customer Improve productivity, efficiency and customer satisfactionsatisfaction

Optimize quality management methodologiesOptimize quality management methodologiesSix SigmaSix SigmaAdvanced Product Quality Planning (APQP)Advanced Product Quality Planning (APQP)

Streamline management tasks Streamline management tasks

Improve team collaborationImprove team collaboration

““Lean sigma and six sigma are Lean sigma and six sigma are chosen by the majority of the chosen by the majority of the benchmark class as the most often benchmark class as the most often used productivity approaches.”used productivity approaches.”Source: Which Productivity Approach Do We Use? Comparing Lean Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Global Benchmarking Council Survey, Best Practices, LLC, 2002.

Industry ChallengesIndustry Challenges

Meeting customer demandsMeeting customer demands

Improving financial Improving financial performanceperformance

Reducing time to marketReducing time to market

Responding to budget Responding to budget constraintsconstraints

Maintaining a reputation for Maintaining a reputation for qualityquality

Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.

Other4%Government

4%

Chemical 4%

Finance10%

IT2% Utilities

2%

Healthcare13%

Manufacturing37%

Communication11%

Transportation13%

Industry BreakdownIndustry Breakdown

Quality Management ChallengesQuality Management Challenges

Difficulty in adoption and standardization of Quality Difficulty in adoption and standardization of Quality Management initiatives across the organizationManagement initiatives across the organization

Implementing an effective team structure with Implementing an effective team structure with management support management support

Supporting cultural change throughout Supporting cultural change throughout implementationimplementation

Lack of analysis tools for managing the portfolioLack of analysis tools for managing the portfolio

Unable to analyze interdependencies across different Unable to analyze interdependencies across different projectsprojects

Pcubed’s Enterprise Quality Management Pcubed’s Enterprise Quality Management Solution (EQMS)Solution (EQMS)

The EQMS enables:The EQMS enables:

Accelerated deployment and adoption of Accelerated deployment and adoption of quality principles with Pcubed’s proven quality principles with Pcubed’s proven approach (Six Sigma, APQP) approach (Six Sigma, APQP)

Ability to track, measure and analyze results Ability to track, measure and analyze results of all projects in the portfolioof all projects in the portfolio

Effective resource and team management for Effective resource and team management for improved utilization and productivityimproved utilization and productivity

A powerful solution and roadmap that facilitates A powerful solution and roadmap that facilitates organizational change and adoption of quality initiatives organizational change and adoption of quality initiatives

Accelerated Deployment and AdoptionAccelerated Deployment and Adoption

StrategyStrategy

Clearly defined goals with measurable objectivesClearly defined goals with measurable objectives

Executive participation and communication Executive participation and communication

PeoplePeople

Roles and responsibilities understood and acceptedRoles and responsibilities understood and accepted

Focused training and mentoringFocused training and mentoring

ProcessProcess

Standardize business processesStandardize business processes

Effectively structure work processes for improved Effectively structure work processes for improved quality and decision support throughout deliveryquality and decision support throughout delivery

TechnologyTechnology

Common infrastructure with centralized informationCommon infrastructure with centralized information

Document management with online storage and Document management with online storage and retrievalretrieval

Portfolio Planning and AnalysisPortfolio Planning and Analysis

Portfolio PlanningPortfolio Planning

Executive decision support for project prioritiesExecutive decision support for project priorities

Budget support for financial planning and Budget support for financial planning and managementmanagement

Improved visibility of projects by status and Improved visibility of projects by status and phasephase

Portfolio AnalysisPortfolio Analysis

Quickly assess issues and risks on projects and Quickly assess issues and risks on projects and the portfoliothe portfolio

Sophisticated reporting and analysis Sophisticated reporting and analysis

Improved business intelligence through role-Improved business intelligence through role-based dashboardsbased dashboards

Team and Resource ManagementTeam and Resource Management

Team ManagementTeam Management

Enable Project Leaders to focus on managing Enable Project Leaders to focus on managing initiatives vs. compiling datainitiatives vs. compiling data

Resource capacity and skills planning Resource capacity and skills planning

Improved communication between Sponsors, Improved communication between Sponsors, Managers, and Teams MembersManagers, and Teams Members

CollaborationCollaboration

Team Sites for managing information and activitiesTeam Sites for managing information and activities

Document management and version controlDocument management and version control

Online management of risks, issues and changesOnline management of risks, issues and changes

Pcubed EQMS ArchitecturePcubed EQMS Architecture

Easily create enterprise project Easily create enterprise project plansplans

Team participationTeam participation

Centrally store project, Centrally store project, resources, and reportingresources, and reporting

Share project Share project documents, issues, risks, documents, issues, risks,

and tasksand tasks

LOB systemsLOB systems

Get more from Get more from your IT your IT

investmentsinvestments

More More productive productive usersusers

Six Sigma Six Sigma AcceleratorAccelerator

APQP APQP AcceleratorAccelerator

Demo TitleDemo TitleNameName

TitleTitle

GroupGroup

Successful Programs Require Integration Successful Programs Require Integration Between Six Sigma Program And The Between Six Sigma Program And The BusinessBusiness

Six Sigma RolesSix Sigma Roles Business RolesBusiness Roles

ChampioChampionn

Create the VisionCreate the Vision

Lead Lead deploymentdeployment

Remove barriersRemove barriers

Master Master Black Black BeltsBelts

Advanced Training & Advanced Training & SkillsSkills

Lead major programs Lead major programs & help ID projects& help ID projects

Train, mentor & certify Train, mentor & certify BB’s & GB’sBB’s & GB’s

Black Black BeltsBelts

Dedicated to Six Dedicated to Six Sigma Sigma

Lead & Complete 4-6 Lead & Complete 4-6 projects per yearprojects per year

Train local personnelTrain local personnel

Green Green BeltsBelts

Part time Part time involvementinvolvement

Potential future Potential future BB’sBB’s

Leadership Leadership TeamTeam

Business strategyBusiness strategy

Provide resourcesProvide resources

Process Process OwnersOwners

Responsible for Responsible for process BB is process BB is improvingimproving

Support and Support and implementation of implementation of improvementsimprovements

Financial Financial AnalystsAnalysts

Part time, Part time, assigned to each assigned to each projectproject

Validate savings Validate savings are real and are real and sustainablesustainable

Improvement Improvement TeamsTeams

High performance High performance work teams led by work teams led by BB’sBB’s

Process content Process content expertiseexpertise

ResultsResults

1-2 Percent35%

3-4 Percent20%

8-10 Percent18%

Over 10 Percent7%

5-7 Percent20%

75% of the companies save up to 7% of their 75% of the companies save up to 7% of their unit's revenue target through lean or six unit's revenue target through lean or six sigma or both. Few companies are able to sigma or both. Few companies are able to achieve greater than 10%.achieve greater than 10%.Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Source: Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.Companies, Global Benchmarking Council Survey, Best Practices, LLC, 2002.

About PcubedAbout Pcubed

Among the world’s leading Among the world’s leading program management program management companies.companies.

Over 300 trained PM Over 300 trained PM specialists and consultantsspecialists and consultantsServing clients across most Serving clients across most major industriesmajor industriesExperience in the Americas, Experience in the Americas, Europe and Asia/PacificEurope and Asia/PacificMicrosoft® EPM Enterprise Microsoft® EPM Enterprise Premier PartnerPremier Partner

Our CultureOur CulturePragmatic, no-nonsense Pragmatic, no-nonsense approach to solutionsapproach to solutions““Quick hit” successes; Quick hit” successes; long-term client benefits long-term client benefits Our mission…make Our mission…make projects successfulprojects successful

ParisParis

ChicagoChicagoAnn ArborAnn Arbor LondonLondon CologneCologne

BostonBostonNew YorkNew York

PhiladelphiaPhiladelphiaWash., DCWash., DCLos AngelesLos Angeles

SeattlSeattleeSan FranciscoSan Francisco

DenverDenver

DallasDallasSydneySydney

Next StepsNext Steps

Envisioning Workshop Envisioning Workshop

Solution VisionSolution Vision

Needs AssessmentNeeds Assessment

EQMS Solution RoadmapEQMS Solution Roadmap

Contact Information:Contact Information:

Name Name

EmailEmail

ResourcesResources

Learn more about EPMLearn more about EPM

http://www.microsoft.com/office/project/http://www.microsoft.com/office/project/prodinfo/epm/overview.mspxprodinfo/epm/overview.mspx

Register for EPM webcast seriesRegister for EPM webcast series

http://www.epmwebcasts.comhttp://www.epmwebcasts.com

Technical resourcesTechnical resources

http://www.microsoft.com/technet/prodtechnol/http://www.microsoft.com/technet/prodtechnol/office/ proj2003/default.mspx office/ proj2003/default.mspx

© 2004 Pcubed, Inc. and Microsoft Corporation. All rights reserved. Pcubed and the Pcubed logo are registered trademarks of Pcubed, Inc. Microsoft and the Microsoft logo are registered trademarks of Microsoft Corporation. All other products and services referenced herein are trademarks of their respective companies.

Microsoft and Pcubed – Delivering Microsoft and Pcubed – Delivering Enterprise Project Management Enterprise Project Management

SolutionsSolutions