ppgs in practice… · 2020. 3. 24. · combating loneliness & isolation 21 how can your ppg...
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PPGs in Practice
COMBATTING
LONELINESS & ISOLATION
Live at Home
Community Support Project
Combatting Loneliness & Isolation PPGs in Practice, 9 October 2019
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ABOUT MHA
• Award-winning charity providing care, accommodation and support services for older people
• One of the most well-respected care providers in the sector and amongst the largest charities in Britain
• Providing services to older people for over 75 years
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To enable people to live later life well
• Respect every person, treating them with
dignity
• Nurture mind, body and spirit
• Inspire the best in each other
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OUR MISSION & VALUES
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• Local Live at Home schemes for over 25 years
• Promoting independence and wellbeing
• 62 Live at Home schemes nationwide
• Full activity programme
• Support network
• Signposting and long-term befriending
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LIVE AT HOME
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5 schemes in Leeds
• Horsforth, Farsley, Pudsey,
Rothwell, South Leeds
• Part of Leeds City Council’s
Neighbourhood Network
• Each scheme unique and
tailored
• Services shaped by members
• Common theme: older people
living healthily and happily in
their own homes Combating Loneliness & Isolation
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LIVE AT HOME IN LEEDS
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CSP - New initiative in June 2018
• Initially across 3 Live at Home schemes – Horsforth,
Farsley & Pudsey
• Now extended to South Leeds
• Most vulnerable and socially isolated older people
• Social networks broken down
• Short-term Volunteer befriending in their home
• Confidence building
• Assist going out & reconnecting with their community
• Encourage joining a local Live at Home scheme
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COMMUNITY SUPPORT PROJECT
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• Initially two part-time staff
• Helen Tankard – Project Manager
• Sue Oliver – Volunteer Coordinator
• Now 4 part-time staff
• Jane & Amy - Community Project Coordinators
• 24 Volunteers
• Ongoing Volunteer recruitment in all 4 areas
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CSP – OUR TEAM
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• National Lottery funded
• Through Time To Shine and Leeds Older
People’s Forum
• Recent additional LCC funding
• Continuation beyond 2021 and across 4+
schemes
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COMMUNITY SUPPORT PROJECT
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‘A voluntary, mutually beneficial and purposeful
relationship in which an individual gives time to
support another to enable them to make changes
in their life.’
The Mentoring and Befriending Foundation
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WHAT IS BEFRIENDING?
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• ‘Bridge’
• First step to ongoing support & social network
• Reduces re-admission to hospital
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WHY SHORT-TERM BEFRIENDING?
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• Caring, committed and
motivated people
• Over 18s to retired
• Emphasis on over 50s
• Male and female – more men
welcome!
• With 1 – 2 hours to spare
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WHO DO WE RECRUIT AS BEFRIENDERS?
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• Robust and attentive recruitment process
• Formal Induction meeting and Induction pack
• Regular contact with CSP staff and Progress
Reports
• Relevant training and opportunities for personal
development
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HOW DO WE ENSURE THE QUALITY OF VOLUNTEERS?
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• Empathy, listening, patience
• Confidentiality, reliability, positive attitude
• Respectful, non-judgemental
• Vigilance
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WHAT MAKES A GOOD BEFRIENDER?
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• SkILS Reablement Team – Leeds Adult Social
Care
• (Skills for Independent Living Service)
• British Red Cross - in hospitals
• GP Practices and Community Health Centres
• Other services,
• Community Police; Fire Service etc
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REFERRAL PARTNERS
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• Referral in & ‘warm’ handover to CSP Team
• Assessment visits
• Careful matching with Volunteer
• ‘Warm’ handover Volunteer and Befriendee
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INTRODUCTIONS
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• Building trust
• Companionship and friendship
• Increasing confidence and independence
• Encouraging short trips out
• Support with walking, public transport
• Attending a Live at Home activity together
• Encouraging membership
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WHAT SUPPORT IS PROVIDED?
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Jenny and Robert
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LIVING LATER LIFE WELL
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• Wellbeing data collected by Time To Shine –
Evaluation Questionnaires
• Includes Volunteers over 50
• ‘Older’ Volunteers less likely to become socially isolated
themselves in later life
• Feeds into National Lottery research and
evaluations
• Informing social policy and improving wellbeing
locally in Leeds and nationally
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THE BIGGER PICTURE
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• Small time commitment – big value
for Befriendees
• Contributing to important
research
• Helping to shape policy for a
better life for older people
• Improves wellbeing, self-confidence,
employability
• Satisfaction of giving back
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BENEFITS OF VOLUNTEERING FOR CSP
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• Support for vulnerable patients
• Help to reduce appointments with GPs
• Holding a monthly informal Drop-In
• Coffee & chat
• Digital workshop – online shopping, Skype
• Puzzles, board games; table tennis?
• Other ideas?
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WORKING WITH YOUR GP PRACTICE and PPG
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• Talk to local Neighbourhood Network
• Talk to patients
• Volunteer to host monthly Drop-Ins/Social events
• Signposting if aware of anyone needing a Befriender
• Join our growing team of amazing CSP Befrienders!
• Support CSP as an Ambassador
• Share our information and volunteer opportunities
• Introduce us to other networks
• Signposting if aware of anyone needing a Befriender
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HOW CAN YOUR PPG HELP?
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• Volunteering –
• Referring in – [email protected]
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HOW TO CONTACT US