pp slide set 1 whole systems perspectice & tricord
TRANSCRIPT
Introduction to Whole Systems
Introduction to Whole Systems
115/04/2023
Introduction to Whole Systems
Systems?
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Introduction to Whole Systems
Chris Froome
315/04/2023
Introduction to Whole Systems
Organisations are Complex, Evolving, Socio-technical Systems
415/04/2023
Introduction to Whole Systems
The HumanAn example of a whole system.
515/04/2023
Introduction to Whole Systems
Observations about Organisational Systems
• Unintended Consequences - Systems are seductive… what looks obvious to do often generates non obvious consequences… but NOT right away.
• Worse Before Better - What works in the short term typically makes things worse in the long term and what works in the long term often makes things worse in the short term.
• Compensating Feedback – The harder you push on the system the harder the system pushes back.
615/04/2023
Introduction to Whole Systems
Strategy
Systems Culture
ConceptVisionGoals
ObjectivesValues
Processes Governance
InfrastructureProjects
People StructureSkills
Measurement Reward
FoundationReason
Core PurposeEthic
UniquenessHistoryBrand
Leadership
Identity
The Tricord
7
SpiritEnergy
TeamworkLanguage
MotivationEthos
Evaluation
15/04/2023
Introduction to Whole Systems
The Tricord™
8
Strategy
Systems Culture
ConceptVisionGoals
ObjectivesValues
SpiritEnergy
TeamworkLanguage
MotivationEthos
Evaluation
Processes Governance
InfrastructureProjects
People StructureSkills
Measurement Reward
FoundationReason
Core PurposeEthic
UniquenessHistoryBrand
Leadership
Identitygive
s ris
e to
gives rise to
gives rise to
15/04/2023
Introduction to Whole Systems
The Tricord™
9
Strategy
Systems Culture
ConceptVisionGoals
ObjectivesValues
SpiritEnergy
TeamworkLanguage
MotivationEthos
Evaluation
Processes Governance
InfrastructureProjects
People StructureSkills
Measurement Reward
FoundationReason
Core PurposeEthic
UniquenessHistoryBrand
Leadership
Identity
15/04/2023
Introduction to Whole Systems
Whole Work Cycle
• Plan - Conceive – Originate - Create - Sustain - Set goals - Define - ethics
10
LearnDeliver
Plan •Learn•Confirm • Energise• Inspire• Counsel• Advise• Guide• Mediate• Intercede• Direct• Teach• Check• Evaluate
• Deliver• Convert • Make• Express• Transform• Restore• Measure• Work• Participate• Do
Significant Event
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Introduction to Whole Systems
Whole Work Units
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Introduction to Whole Systems
Fractal Patterns
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Introduction to Whole Systems
Multi-Level Alignment
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Introduction to Whole Systems
Customer Alignment
14
Strategy
Systems Culture
Identity
Environment &Trends
Demand Structure
Perceptions & Sentiment
Need
Your Organisation Your Customers
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Introduction to Whole Systems 15
TricordantDiscordant
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Introduction to Whole Systems
Example Tricord:
Old SystemCollege Library
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Introduction to Whole Systems
Example Tricord:
New System
Learning Resources Centre
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