powerpoint-präsentation · giving feedback – novices and beyond donald macintosh md msc frcpc...
TRANSCRIPT
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PET 2017
Principles of Teaching and Giving Feedback –
Novices and Beyond
Donald MacIntosh MD MSc FRCPC CAGF Division of Gastroenterology
Dalhousie University Halifax, Nova Scotia, Canada
Logo of Institute if
desired
WEO Program for Endoscopic Teachers, Brasilia, November 2017
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Training the Endoscopy Trainer: When Should I Take Over The Scope?
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Thank You and Welcome from
Canada
Winter is coming!
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Faculty Disclosure
• Relationships with commercial interests:
• None
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My Premise
• “A good endoscopist with excellent
performance data does not necessarily equate
to a good or even competent trainer”
• Anderson J, Frontline Gastroenterology 2012
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pe
rfo
rma
nce
retirement
Colonoscopy Performance
time
the best
A
B
C
expert
competent
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Benefits of high and low quality
colonoscopy effect
intensity
Benefits of high
quality colonoscopy
Benefits of low
quality colonoscopy
‘missed lesions’ - PCCRC
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Would you be prepared to
have a colonoscopy done by
any randomly chosen
colonoscopist in your country?
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Do We Need To Be Better
Teachers?
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Our Current Teaching Approach
• Supervision versus teaching:
• “Call me when you get in trouble.”
• “That’s the way I was taught, it works for
me.”
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Experiential Teaching
Unconscious
Incompetence
Conscious
Incompetence
Unconscious
Competence
Experienced Endoscopists
Conscious
Competence
Stages of Learning
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To Teach Effectively, You Must Be
Consciously Competent
Unconscious
Incompetence
Conscious
Incompetence
Unconscious
Competence
Experienced Endoscopists
Conscious
Competence
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Conscious Competence
• The last time you
parallel parked, did
you actually think
about what you were
doing?
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To be an effective teacher,
one must be a consciously competent
colonoscopist and trainer.
– Colonoscopy
• Deconstruct your technique
• Reflect why you do what you do
– Training
• Observe what trainee is doing/needs to do
• Determine what is important from this session
• Instruct clearly
• Assess trainee’s understanding and response
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Can We Improve?
• CAG-SEE Program
• Train-the-Endoscopy-Trainer (TET) course:
• Designed to improve teaching skills and
procedural conscious competence needed to
teach colonoscopy. TET courses run one and
a half (1.5) days teaching up to six (6)
delegates
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For Your Interest
• https://www.cag-acg.org/quality/see-program
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Goal: To Improve Endoscopy
Training of Residents in Canada
• Develop Better
Endoscopy Trainers
• Develop Consistent
Message
• Trainees graduating
with up-to-date
skillsets
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TCT Teaching Framework
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A Teaching Encounter
• Preparation
• Training Session
• Wrap Up
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Preparation
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Skills Assessment
• Who are you training? What do they know?
– Assessment of trainee skills
– Where is the learner on the skills acquisition curve?
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Make An Education Contract
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Align Agendas
• What does your trainee want to learn?
• What do you want to teach them?
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Education Contracts
• Align agendas
Skills Acquisition Over Time
Trainer
Trainee
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Ground Rules
For example, slow down!
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Education Contracts
• Set ground rules:
• Patient safety
• Time management
• Roles and
responsibilities
• Stop means stop!
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Education Contracts
• Develop 1 or 2 SMART learning objectives
(Specific/measureable/achievable/relevant/timely)
– But be opportunistic.
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Physical Set up
• Room set up
• Trainer position
– Need to see
• Hands and scope
on outside
• Endoscopy view
• Imager view
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The Training Session
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Cognitive Overload
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Cognitive Overload
• Information overload:
• Be aware of distraction:
– Verbal (The instructor talks too much)
– Visual
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Language of Endoscopy
Your language needs to be:
clear, concise and consistent
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Language of Endoscopy
• STOP SLOW DOWN
• Pull back advance
• Aspirate insufflate
• Tip up tip down
• Tip left tip right
• Clockwise torque wash
• Counterclockwise torque
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When To Take Over The Scope (The Six Questions You Ask)
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When To Take Over The Scope
1) Do you know what is the problem?
2) Do you know the answer?
3) Did you give clear instructions?
4) Were your instructions understood?
5) Did the trainee follow exactly your instructions as
agreed?
6) Is this beyond the skill level of the trainee?
Yes to all, take over the scope.
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Performance Enhancing Training
• Good quality endoscopy teaching involves both
• Instruction
•Include checking for understanding
• Feedback
•reinforcement during procedure
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Wrap Up
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Feedback (A)
• First ask the trainee’s view of the case
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Feedback (C)
• Discuss points raised by your trainee
• Introduce points you want to cover
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Feedback (T)
• Take home message
– One or two points which will help the trainee
improve their technique.
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Feedback Summary
• ACT
• Ask an open question
• Discussion
• Take home message
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Summary
• Preparation
– Assessment
– Objective setting
– Aligning agendas
• The Training Session
– Performance enhancing instruction
• Wrap Up
– Performance enhancing feedback ACT
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Future Challenges :
Improving Our Teaching
• Get away from numbers to competency-based
assessments
• Colonoscopy is becoming more and more a
therapeutic procedure
• Trainees need ongoing exposure
• Service pressures
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Thank You For Listening
Summer in Mahone Bay, Nova Scotia