powerpoint presentation - rmgmarmgma.org/wp-content/uploads/cms-update-january-2015.pdf ·...
TRANSCRIPT
152015
1
Kathy Boehm Provider Outreach and Education
January 8 2015
J11 Medicare Part B Palmetto GBA
Medicare Updates Changes and Reminders
152015 1
Where Compliance and Education Meet for Error Free Claims
Where Compliance and Education Meet for Error Free Claims
Disclaimer
152015 2
The information provided in this presentation was current as of 152015
Any changes or new information superseding the information in this presentation is provided in articles with publication dates
after 152015 posted on our website at
wwwPalmettoGBAcomJ11B
CPT only copyright 2012 American Medical Association
All rights reserved The Code on Dental Procedures and Nomenclature is published in Current Dental
Terminology (CDT) Copyright copy 2012 American Dental Association (ADA) All rights reserved
Where Compliance and Education Meet for Error Free Claims
Agenda
152015 3
bull Medicare Updates and Changes
bull CERT
bull Medical Review Spotlight
bull Hot Topics and Reminders
bull News to Use and Resources
152015
2
Where Compliance and Education Meet for Error Free Claims
152015 4
Updates and Changes
Where Compliance and Education Meet for Error Free Claims
How to Access MLN Matters Details
152015 5
bull Full details for CMS MLN Matters Articles located on the CMS Website
bull httpwwwcmsgovOutreach-and-EducationMedicare-
Learning-Network-MLNMLNMattersArticles2014-MLN-Matters-Articleshtml
Where Compliance and Education Meet for Error Free Claims
2015 Part B Medicare Deductible
2015 PART A - HOSPITAL INSURANCE (HI)
bull Deductible $126000
bull Coinsurance ndash $31500 a day for 61st-90th day
ndash $63000 a day for 91st-150th day (lifetime reserve days)
ndash $15750 a day for 21st-100th day (Skilled Nursing Facility coinsurance)
2015 Part B
bull Standard Premium $10490 a month
bull Deductible $14700 a year
152015 6
MM8982
152015
3
Where Compliance and Education Meet for Error Free Claims
Provider Enrollment Form
bull CMS 855R (Reassignment of Benefits) form revised ndash Mandated use - May 31 2015
ndash Current or revised form accepted from the date the revised form is published through May 31 2015
ndash CMS will post revised form when available
bull Incorporation of Certain Provider Enrollment Policies in CMS-4159-F into Pub 100-08 Program Integrity Manual (PIM) Chapter 15 bull Effective March 18 2015
152015 7
MMSE1432
MM8901
Where Compliance and Education Meet for Error Free Claims
Laboratory Services for ESRD Claims
Effective April 1 2015
bull Elimination of the 5050 Payment Rule for Laboratory Services on End Stage Renal Disease (ESRD) Claims
bull ESRD PPS requires all renal dialysis laboratory services be paid in the ESRD facility bundled payment and therefore may only be billed by the ESRD facility
152015 8
MM8957
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Area (HPSA)
bull CMS 2015 HPSA Zip Code Files
ndash Applicable on claims with dates of service on or after January 1 2015 through December 31 2015
bull Separate Primary Care and Mental Health Zip Code Files
ndash httpwwwcmsgovMedicareMedicare-Fee-for-Service-PaymentHPSAPSAPhysicianBonusesindexhtmlredirect=HPSAPSAPhysicianBonuses01_overviewasp
152015 9
MM8942
152015
4
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule
bull lsquoFinal Rulersquo with comments in the Federal Register published on November 13 2014
ndash Updates payment policies and payment rates for services furnished under the Medicare PFS on or after January 1 2015
bull httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSDownloads2015_Medicare_Physician_Fee_Schedule_Final_Rulepdf
152015 10
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Pathway for SGR Reform Act of 2013 established 05 percent update to the PFS conversion factor (CF) through March 31 2014
bull Protecting Access to Medicare Act of 2014 (PAMA) extended 05 percent update through December 31 2014
bull PAMA also provides for a 00 percent update to the PFS for services furnished on or after January 1 2015 and on or before March 31 2015
152015 11
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Special Note
ndash Even though the conversion factor remains the same through March 31 2015 other components of the formula and RVUs used to create the 2015 physician fee schedule and anesthesia reimbursement may have been modified for some or all codes based on legislation
ndash Background and details in the Final Rule
152015 12
152015
5
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull PAMA further extended same provisions through March 31 2015
ndash 10 floor on the work geographic practice cost index
ndash Exceptions process for outpatient therapy caps
ndash Manual medical review process for therapy services
ndash Application of the therapy caps and related provisions to services furnished in HOPDs
152015 13
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Current law requires physician fee schedule rates to be reduced by an average of 212 percent from the CY 2014 rates
bull In most prior years Congress has taken action to avert a large reduction in PFS rates before they went into effect
bull Watch and wait approach for April 1 2015 and after for fee schedule announcements
152015 14
Where Compliance and Education Meet for Error Free Claims
Therapy Cap Values for Calendar Year (CY) 2015
bull Physical therapy and speech-language therapy combined - $1940
bull Occupational therapy - $1940
152015 15
MM8985
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
2
Where Compliance and Education Meet for Error Free Claims
152015 4
Updates and Changes
Where Compliance and Education Meet for Error Free Claims
How to Access MLN Matters Details
152015 5
bull Full details for CMS MLN Matters Articles located on the CMS Website
bull httpwwwcmsgovOutreach-and-EducationMedicare-
Learning-Network-MLNMLNMattersArticles2014-MLN-Matters-Articleshtml
Where Compliance and Education Meet for Error Free Claims
2015 Part B Medicare Deductible
2015 PART A - HOSPITAL INSURANCE (HI)
bull Deductible $126000
bull Coinsurance ndash $31500 a day for 61st-90th day
ndash $63000 a day for 91st-150th day (lifetime reserve days)
ndash $15750 a day for 21st-100th day (Skilled Nursing Facility coinsurance)
2015 Part B
bull Standard Premium $10490 a month
bull Deductible $14700 a year
152015 6
MM8982
152015
3
Where Compliance and Education Meet for Error Free Claims
Provider Enrollment Form
bull CMS 855R (Reassignment of Benefits) form revised ndash Mandated use - May 31 2015
ndash Current or revised form accepted from the date the revised form is published through May 31 2015
ndash CMS will post revised form when available
bull Incorporation of Certain Provider Enrollment Policies in CMS-4159-F into Pub 100-08 Program Integrity Manual (PIM) Chapter 15 bull Effective March 18 2015
152015 7
MMSE1432
MM8901
Where Compliance and Education Meet for Error Free Claims
Laboratory Services for ESRD Claims
Effective April 1 2015
bull Elimination of the 5050 Payment Rule for Laboratory Services on End Stage Renal Disease (ESRD) Claims
bull ESRD PPS requires all renal dialysis laboratory services be paid in the ESRD facility bundled payment and therefore may only be billed by the ESRD facility
152015 8
MM8957
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Area (HPSA)
bull CMS 2015 HPSA Zip Code Files
ndash Applicable on claims with dates of service on or after January 1 2015 through December 31 2015
bull Separate Primary Care and Mental Health Zip Code Files
ndash httpwwwcmsgovMedicareMedicare-Fee-for-Service-PaymentHPSAPSAPhysicianBonusesindexhtmlredirect=HPSAPSAPhysicianBonuses01_overviewasp
152015 9
MM8942
152015
4
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule
bull lsquoFinal Rulersquo with comments in the Federal Register published on November 13 2014
ndash Updates payment policies and payment rates for services furnished under the Medicare PFS on or after January 1 2015
bull httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSDownloads2015_Medicare_Physician_Fee_Schedule_Final_Rulepdf
152015 10
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Pathway for SGR Reform Act of 2013 established 05 percent update to the PFS conversion factor (CF) through March 31 2014
bull Protecting Access to Medicare Act of 2014 (PAMA) extended 05 percent update through December 31 2014
bull PAMA also provides for a 00 percent update to the PFS for services furnished on or after January 1 2015 and on or before March 31 2015
152015 11
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Special Note
ndash Even though the conversion factor remains the same through March 31 2015 other components of the formula and RVUs used to create the 2015 physician fee schedule and anesthesia reimbursement may have been modified for some or all codes based on legislation
ndash Background and details in the Final Rule
152015 12
152015
5
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull PAMA further extended same provisions through March 31 2015
ndash 10 floor on the work geographic practice cost index
ndash Exceptions process for outpatient therapy caps
ndash Manual medical review process for therapy services
ndash Application of the therapy caps and related provisions to services furnished in HOPDs
152015 13
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Current law requires physician fee schedule rates to be reduced by an average of 212 percent from the CY 2014 rates
bull In most prior years Congress has taken action to avert a large reduction in PFS rates before they went into effect
bull Watch and wait approach for April 1 2015 and after for fee schedule announcements
152015 14
Where Compliance and Education Meet for Error Free Claims
Therapy Cap Values for Calendar Year (CY) 2015
bull Physical therapy and speech-language therapy combined - $1940
bull Occupational therapy - $1940
152015 15
MM8985
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
3
Where Compliance and Education Meet for Error Free Claims
Provider Enrollment Form
bull CMS 855R (Reassignment of Benefits) form revised ndash Mandated use - May 31 2015
ndash Current or revised form accepted from the date the revised form is published through May 31 2015
ndash CMS will post revised form when available
bull Incorporation of Certain Provider Enrollment Policies in CMS-4159-F into Pub 100-08 Program Integrity Manual (PIM) Chapter 15 bull Effective March 18 2015
152015 7
MMSE1432
MM8901
Where Compliance and Education Meet for Error Free Claims
Laboratory Services for ESRD Claims
Effective April 1 2015
bull Elimination of the 5050 Payment Rule for Laboratory Services on End Stage Renal Disease (ESRD) Claims
bull ESRD PPS requires all renal dialysis laboratory services be paid in the ESRD facility bundled payment and therefore may only be billed by the ESRD facility
152015 8
MM8957
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Area (HPSA)
bull CMS 2015 HPSA Zip Code Files
ndash Applicable on claims with dates of service on or after January 1 2015 through December 31 2015
bull Separate Primary Care and Mental Health Zip Code Files
ndash httpwwwcmsgovMedicareMedicare-Fee-for-Service-PaymentHPSAPSAPhysicianBonusesindexhtmlredirect=HPSAPSAPhysicianBonuses01_overviewasp
152015 9
MM8942
152015
4
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule
bull lsquoFinal Rulersquo with comments in the Federal Register published on November 13 2014
ndash Updates payment policies and payment rates for services furnished under the Medicare PFS on or after January 1 2015
bull httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSDownloads2015_Medicare_Physician_Fee_Schedule_Final_Rulepdf
152015 10
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Pathway for SGR Reform Act of 2013 established 05 percent update to the PFS conversion factor (CF) through March 31 2014
bull Protecting Access to Medicare Act of 2014 (PAMA) extended 05 percent update through December 31 2014
bull PAMA also provides for a 00 percent update to the PFS for services furnished on or after January 1 2015 and on or before March 31 2015
152015 11
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Special Note
ndash Even though the conversion factor remains the same through March 31 2015 other components of the formula and RVUs used to create the 2015 physician fee schedule and anesthesia reimbursement may have been modified for some or all codes based on legislation
ndash Background and details in the Final Rule
152015 12
152015
5
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull PAMA further extended same provisions through March 31 2015
ndash 10 floor on the work geographic practice cost index
ndash Exceptions process for outpatient therapy caps
ndash Manual medical review process for therapy services
ndash Application of the therapy caps and related provisions to services furnished in HOPDs
152015 13
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Current law requires physician fee schedule rates to be reduced by an average of 212 percent from the CY 2014 rates
bull In most prior years Congress has taken action to avert a large reduction in PFS rates before they went into effect
bull Watch and wait approach for April 1 2015 and after for fee schedule announcements
152015 14
Where Compliance and Education Meet for Error Free Claims
Therapy Cap Values for Calendar Year (CY) 2015
bull Physical therapy and speech-language therapy combined - $1940
bull Occupational therapy - $1940
152015 15
MM8985
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
4
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule
bull lsquoFinal Rulersquo with comments in the Federal Register published on November 13 2014
ndash Updates payment policies and payment rates for services furnished under the Medicare PFS on or after January 1 2015
bull httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSDownloads2015_Medicare_Physician_Fee_Schedule_Final_Rulepdf
152015 10
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Pathway for SGR Reform Act of 2013 established 05 percent update to the PFS conversion factor (CF) through March 31 2014
bull Protecting Access to Medicare Act of 2014 (PAMA) extended 05 percent update through December 31 2014
bull PAMA also provides for a 00 percent update to the PFS for services furnished on or after January 1 2015 and on or before March 31 2015
152015 11
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Special Note
ndash Even though the conversion factor remains the same through March 31 2015 other components of the formula and RVUs used to create the 2015 physician fee schedule and anesthesia reimbursement may have been modified for some or all codes based on legislation
ndash Background and details in the Final Rule
152015 12
152015
5
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull PAMA further extended same provisions through March 31 2015
ndash 10 floor on the work geographic practice cost index
ndash Exceptions process for outpatient therapy caps
ndash Manual medical review process for therapy services
ndash Application of the therapy caps and related provisions to services furnished in HOPDs
152015 13
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Current law requires physician fee schedule rates to be reduced by an average of 212 percent from the CY 2014 rates
bull In most prior years Congress has taken action to avert a large reduction in PFS rates before they went into effect
bull Watch and wait approach for April 1 2015 and after for fee schedule announcements
152015 14
Where Compliance and Education Meet for Error Free Claims
Therapy Cap Values for Calendar Year (CY) 2015
bull Physical therapy and speech-language therapy combined - $1940
bull Occupational therapy - $1940
152015 15
MM8985
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
5
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull PAMA further extended same provisions through March 31 2015
ndash 10 floor on the work geographic practice cost index
ndash Exceptions process for outpatient therapy caps
ndash Manual medical review process for therapy services
ndash Application of the therapy caps and related provisions to services furnished in HOPDs
152015 13
Where Compliance and Education Meet for Error Free Claims
2015 Medicare Physician Fee Schedule Final Rule (continued)
bull Current law requires physician fee schedule rates to be reduced by an average of 212 percent from the CY 2014 rates
bull In most prior years Congress has taken action to avert a large reduction in PFS rates before they went into effect
bull Watch and wait approach for April 1 2015 and after for fee schedule announcements
152015 14
Where Compliance and Education Meet for Error Free Claims
Therapy Cap Values for Calendar Year (CY) 2015
bull Physical therapy and speech-language therapy combined - $1940
bull Occupational therapy - $1940
152015 15
MM8985
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
6
Where Compliance and Education Meet for Error Free Claims
Pneumococcal Vaccine
bull Effective for dates of service on or after September 19 2014 (implementation on 222015) Medicare will cover ndash Initial pneumococcal vaccine to all Medicare
beneficiaries who have never received the vaccine under Medicare Part B and
ndash A different second pneumococcal vaccine one year after the first vaccine was administered (that is 11 full months have passed following the month in which the last pneumococcal vaccine was administered)
152015 16
MM9051
Where Compliance and Education Meet for Error Free Claims
Influenza Vaccine and Average Sale Price Files
bull Seasonal influenza virus vaccine payment allowances for 2014 ndash 2015 flu season
ndash httpwwwpalmettogbacompalmettoprovidersnsfDocsCatJurisdiction-11-Part-B~9PGHK46850
_______________________________________________________________________________________
January 2015 Quarterly ASP drug pricing files released
152015 17
MM8890
MM8912
Where Compliance and Education Meet for Error Free Claims
Anti-Markup and Reference Laboratory Claims
bull Effective dates
ndash January 1 2015 - Analysis Design and Programming
ndash April 1 2015 - Testing and Implementation
bull April 6 2015 ndash Edits turned on
ndash Anti-markup and reference laboratory claims must report bull Name address and ZIP code in block 32 or
electronic equivalent and
bull NPI of the provider who actually performed the service in block 32a or electronic equivalent
152015 18
MM8806
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
7
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update
Effective January 1 2015
bull Intensive Behavioral Therapy for Obesity - HCPCS codes G0473 (Face-to-face behavioral counseling for obesity group (2-10) 30 minutes) ndash See NCD for coverage details
bull Digital Breast Tomosynthesis - newly created CPT code 77063 for screening digital breast tomosynthesis mammography ndash Same policies as other screening mammography codes
ndash Add-on code only paid when furnished in conjunction with a 2D digital mammography
152015 19
MM8874
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services - Update (continued)
bull Anesthesia Furnished in Conjunction with Colonoscopy - effective with dates of service 112015
ndash Definition of ldquocolorectal cancer screening testsrdquo now includes anesthesia separately furnished in conjunction with screening colonoscopies
ndash Coinsurance and deductible not applicable
ndash Anesthesia professionals who furnish a separately payable anesthesia service in conjunction with a screening colonoscopy must include modifier 33 on the anesthesia service
152015 20
MM8874
Where Compliance and Education Meet for Error Free Claims
Definition of ldquoSpouserdquo Same-Sex Marriages
bull Effective January 1 2015
bull Definition of ldquospouserdquo to include opposite-sex and same-sex marriages
bull CMS is no longer prohibited from applying the Medicare Secondary Payer (MSP) Working Aged provision to individuals in a same-sex marriage
bull Action ndash review MLN for full details and application
152015 21
MM8875
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
8
Where Compliance and Education Meet for Error Free Claims
NCCI and SNF Consolidated Billing Updates
bull National Correct Coding Initiative (NCCI) ndash Version 210 Effective January 1 2015
ndash Version 211 Effective April 1 2015 (file available mid-February)
____________________________________________________________________________________________________________
bull Skilled Nursing Facility (SNF) Consolidated Billing ndash 2015 Annual Update to Skilled Nursing
Facility (SNF) Consolidated Billing (CB) Enforcement
152015 22
MM8781
MM8908
MM8943
Where Compliance and Education Meet for Error Free Claims
DMEPOS Competitive Bidding Program
bull Quarterly Update for the Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Competitive Bidding Program (CBP) - April 2015
bull Calendar Year (CY) 2015 Update for Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS) Fee Schedule
152015 23
MM8918
MM8999
Where Compliance and Education Meet for Error Free Claims
DMEPOS Jurisdictional List
bull 2015 Jurisdictional List of Correct Contractor to bill for covered supplies
ndash httpwwwcmsgovCenterProvider-TypeDurable-Medical-Equipment-DME-Centerhtml
ndash Under lsquoCodingrsquo select 2015 DMEPOS Jurisdiction List
152015 24
MM9018
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
9
Where Compliance and Education Meet for Error Free Claims
Documentation Requests
bull Effective April 1 2015
bull Documentation for pre-payment reviews must be submitted within 45 calendar days of request
bull Claims denied on day 46
152015 25
MM8583
Where Compliance and Education Meet for Error Free Claims
Administrative Law Judge (ALJ) and Federal District Court Appeals
bull Calendar Year 2015 Amount in Controversy
ndash ALJ requests
bull Filed prior to January 1 2015 - $140
bull Filed January 1 2015 and after - $150
ndash Federal District Court requests
bull Filed prior to January 1 2015 - $1430
bull Filed January 1 2015 and after - $1460
152015 26
Where Compliance and Education Meet for Error Free Claims
152015 27
Comprehensive Error Rate Testing
(CERT) A Partnership
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
10
Where Compliance and Education Meet for Error Free Claims
2014 Medicare FFS Program
Improper Payment Rate
152015 28
127 - representing $458 billion in improper payments
compared to the FY 2013 improper payment rate of 101
percent or $360 billion in improper payments
The reporting period for this improper payment rate is
July 1 2012 -June 30 2013
Service Type Improper Payment
Rate Improper Payment
Amount2
PhysicianLabAmbulance 121 $110Billion
Where Compliance and Education Meet for Error Free Claims
CERT Tips
152015 29
bull Review denials
bull Submit missing documentation directly to CERT if denial is not a medical necessity denial
bull Appeal medical necessity denials ‒ CERT Redetermination Request Form
bull Designate a CERT ldquoPoint of Contactrdquo (POC)
ndash httpswwwcertprovidercom
Where Compliance and Education Meet for Error Free Claims
CERT Help and Task Force
152015 30
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
11
Where Compliance and Education Meet for Error Free Claims
152015 31
Medical Review Spotlight
Where Compliance and Education Meet for Error Free Claims
Active Medical Reviews
152015 32
httpwwwpalmettogbacompalmettoprovidersnsfDocsCatProviders~Jurisdiction201120Part20B~Medical20Review~General~9NNJBX6701openampnavmenu=Medical^Review||||
Where Compliance and Education Meet for Error Free Claims
Comparative Billing Report (CBR)
bull Developed by eGlobalTech (eGT) and Palmetto GBA
bull National CBR on use of modifier 25 by providers under family practice specialty code
bull CBR contains data-driven tables and graphs with an explanation of findings that compare providers billing patterns to those of their peers in the state and across the nation for claims filed with Modifier 25
bull httpwwwcbrinfonetcbr201409html
152015 33
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
12
Where Compliance and Education Meet for Error Free Claims
152015 34
Hot Topics and Reminders
Where Compliance and Education Meet for Error Free Claims
Enrollment Application Status
bull Interactive Voice Response (IVR) Unit
ndashUse DCN number or PTAN associated with that provider enrollment application
bull Status information updated approximately 24 hours after each transaction
152015 35
Where Compliance and Education Meet for Error Free Claims
Specific Modifiers for Distinct Procedural Services
bull Effective January 1 2015
ndash Implementation - January 5 2015
bull Four new HCPCS modifiers to define subsets of the -59 modifier ndash Modifier 59 will continue to be recognized
however CPT instructions state that modifier 59 should not be used when a more descriptive modifier is available
152015 36
MM8863
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
13
Where Compliance and Education Meet for Error Free Claims
New Modifiers
bull A Service That Is Distinct Because It Occurred During A Separate Encounter
XE ndash Separate Encounter
bull A Service That Is Distinct Because It Was Performed On A Separate OrganStructure
XS ndash Separate Structure
bull A Service That Is Distinct Because It Was Performed By A Different Practitioner
XP ndash Separate Practitioner
bull The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service
XU - Unusual Non-Overlapping Service
Where Compliance and Education Meet for Error Free Claims
Home Health Certifications
bull Require documentation of a face-to-face encounter by eligible certifying provider within 90 days prior to start of care or within 30 days after start of care
bull Documentation of the encounter must include ldquohellipan explanation of why the clinical findings of such encounter support that the patient is homebound and in need of either intermittent skilled nursing services or therapy serviceshelliprdquo
152015 38
SE1436
Where Compliance and Education Meet for Error Free Claims
PQRS Payment Adjustments
bull Eligible professionals who do not satisfactorily report data on quality measures for covered professional services will be subject to a payment adjustment under PQRS beginning in 2015
ndash 2015 - 15
ndash 2016 and subsequent years - 20
httpwwwcmsgovMedicareQuality-Initiatives-Patient-Assessment-InstrumentsPQRSPayment-Adjustment-Informationhtml
152015 39
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
14
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs
bull Changes included in the 2015 Physician Fee Schedule (PFS) ldquoFinal Rulerdquo ndash Includes changes in reporting mechanisms individual
measures and measures groups for inclusion in 2015 criteria for satisfactory reporting under claims-based reporting qualified registry-based reporting and EHR-based reporting options
ndash Value-based Payment Modifier - CMS continues to phase in and expand the application of the Value-based Payment Modifier in 2017 based on performance in 2015
152015 40
Where Compliance and Education Meet for Error Free Claims
Physician Quality Reporting Programs (Continued)
ndash Changes to hardship exceptions for the Medicare EHR Incentive Program
ndash Medicare Shared Savings Program
ndash Physician Compare Website
bull CMS Fact Sheet - Changes for Calendar Year 2015 Physician
Quality Programs and Other Programs in the Medicare Physician Fee Schedule
bull httpcmsgovNewsroomMediaReleaseDatabaseFact-sheets2014-Fact-sheets-items2014-10-31-6htmlDLPage=1ampDLSort=0ampDLSortDir=descending
152015 41
Where Compliance and Education Meet for Error Free Claims
Health Professional Shortage Areas (HPSA) Incentive
bull Submitting HPSA modifiers on claims that do not qualify for the HPSA incentive payment may result in
ndash Erroneous incentive payments
ndash A referral to the Zone Program Integrity Contractor (ZPIC) for fraud and abuse investigation
bull Palmetto GBA will suppress HPSA payments for providers with four or more quarters of erroneous billing of the AQ HCPCS modifier
httpwwwpalmettogbacompalmettoprovidersnsfdocsCatProviders~Jurisdiction201120Part20B~Browse20by20Topic~Incentive20Programsopenampexpand=1ampnavmenu=Browse^by^Topic||
152015 42
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
15
Where Compliance and Education Meet for Error Free Claims
Reminder - Electronic Health Records (EHR)
bull When applicable payment adjustments begin in 2015
152015 43
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsindexhtml
EHR Details Requirements
and Background
bull httpwwwcmsgovRegulations-and-GuidanceLegislationEHRIncentiveProgramsDownloadsPaymentAdj_HardshipExcepTipSheetforEPpdf
EHR Payment Adjustments Background
Where Compliance and Education Meet for Error Free Claims
Screening and Preventive Services
bull CMS Preventive Services Quick Reference Guide outlines all covered services httpwwwcmsgovMedicarePreventionPrevntionGenInfoDownloadsMPS_QuickReferenceChart_1pdf
152015 44
Where Compliance and Education Meet for Error Free Claims
ICD-10 ndash Resources
October 1 2015
152015 45
bull httpwwwcmsgovMedicareCodingICD10indexhtmlredirect=icd10
ICD-10 - CMS
bull httpwwwpalmettogbacompalmettoicdnsfDocsCatHomeICD-10
ICD-10
Palmetto GBA
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
16
Where Compliance and Education Meet for Error Free Claims
InvalidUntimelyDismissed Appeals
152015 46
Where Compliance and Education Meet for Error Free Claims
Top Provider Contact Center Inquiries - October
152015 47
Eligibility
812
Denials - Contractual Obligation
1681
Duplicates
981
Coding ErrorsModifiers
1189
MSP
915
Where Compliance and Education Meet for Error Free Claims
152015 48
News to Use and Resources
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
17
Where Compliance and Education Meet for Error Free Claims
Appeals
bull Before appealing verify you have appeal rights
bull Send all documentation necessary to support your appeal
bull Use the right form
bull Send it to the right address or fax number
152015 49
Where Compliance and Education Meet for Error Free Claims
Self Service Tools
152015 50
wwwPalmettoGBAcomJ11B
Where Compliance and Education Meet for Error Free Claims
OPS ndash New Features
bull Submission of documentation to satisfy an Additional Documentation Response (ADR)
ndash Unlimited PDF attachments (each up to 40 MB for a maximum total of 150MB)
bull Select lsquoMedical Reviewrsquo then lsquoMR ADR Responsersquo form
152015 51
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
18
Where Compliance and Education Meet for Error Free Claims
Palmetto GBA Advanced Clinical Editing (P-ACE)
bull Available at no cost to all direct submitters and those transmitting claims through a clearinghousebilling service
bull lsquoSmart editsrsquo will appear on claim rejection reports (277CA)
bull Claims failing the pre-adjudication editing afford providers an opportunity to review the claim for correctness and resubmission or if appropriate modifications can be made to the claim and then resubmitted
bull There is no software to download
152015 52
Where Compliance and Education Meet for Error Free Claims
Physician Fee Schedule
Tool
53
Where Compliance and Education Meet for Error Free Claims
CMS National and Open Door Calls and E-News
bull National Provider Calls and Events ndash httpwwwcmsgovOutreach-and-
EducationOutreachNPCNational-Provider-Calls-and-Eventshtml
bull Open Door Forums ndash httpwwwcmsgovOutreach-and-
EducationOutreachOpenDoorForumsindexhtml
bull CMS E-News
‒ httpwwwcmsgovOutreach-and-EducationOutreachFFSProvPartProgProvider-Partnership-Email-Archivehtml
54
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
19
Where Compliance and Education Meet for Error Free Claims
Educational Opportunities
152015 55
Where Compliance and Education Meet for Error Free Claims
Contacts
152015 56
855-696-0705 Provider Contact Center
Resources
Palmetto GBA J11 Part B Home Page wwwpalmettogbacomj11b
Palmetto GBA E-Mail Updates wwwpalmettogbacomj11b Select E-MAIL UPDATES
Provider Enrollment Resources wwwpalmettogbacomj11b Click on lsquoBrowse By Topicrsquo then
lsquoProvider Enrollmentrsquo
Contact Us By Email J11PartBPalmettoGBAcom
Self Service Tools wwwpalmettogbacomJ11B (center of home page)
Going Beyond the Diagnosis Blog and Twitter
httppalmgbacomgbd BeyondDx
Where Compliance and Education Meet for Error Free Claims
Social Networking
152015 57
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation
152015
20
Where Compliance and Education Meet for Error Free Claims
Thank you for attending
152015 58
Post- Test Evaluation