4th Quarter 2020 Results

March 2021

Safe Harbor

This presentation has been prepared by El Puerto de Liverpool, S.A.B. de C.V. (together with its subsidiaries, “Liverpool”), is strictly confidential, is not intended forgeneral distribution and may only be used for informational purposes. This presentation may contain proprietary, trade-secret, and commercially sensitiveinformation and neither this presentation nor the information contained herein may be copied, disclosed or provided, in whole or in part, to third parties for anypurpose. By receiving this presentation, you become bound by the above referred confidentiality obligation and agree that you will, and will cause yourrepresentatives and advisors to, use the information contained herein only to evaluate a credit rating for Liverpool and for no other purpose. Failure to comply withsuch confidentiality obligation may result in civil, administrative or criminal liabilities. The distribution of this presentation in other jurisdictions may also be restrictedby law and persons into whose possession this presentation comes should inform themselves about and observe any such restrictions.

Although the information presented in this document has been obtained from sources that Liverpool believes to be reliable, Liverpool does not make anyrepresentation as to its accuracy, validity, timeliness or completeness for any purpose. The information set forth herein does not purport to be complete and Liverpoolis not responsible for errors and/or omissions with respect to the information contained herein. Certain of the information contained in this presentation represents oris based upon forward-looking statements or information. These forward-looking statements may relate to Liverpool’s financial condition, results of operations,plans, objectives, future performance and business, including, but not limited to, statements with respect to outlooks and growth prospects, liquidity, capital resourcesand capital expenditure, growth in demand for our products, economic outlook and industry trends, development of our markets, competition in areas of ourbusiness; and plans to launch new products and services, and the effect of legal proceedings and new laws, rules and regulations and accounting standards onLiverpool’s financial condition and results of operations. All statements contained in this presentation that are not clearly historical in nature are forward-looking,and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future or conditional verbssuch as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions are generally intended to identify forward-looking statements.The information in this presentation, including but not limited to forward-looking statements, applies only as of the date of this presentation and is not intended togive any assurance as to future results. Liverpool and its advisors expressly disclaim any obligation or undertaking to update or revise the information, including anyfinancial data and forward-looking statements, and will not publicly release any revisions they may make to this presentation that may result from events orcircumstances arising after the date of this presentation.

Any projections included herein have been prepared based on Liverpool’s views as of the date of this presentation of future events and financial performance andvarious estimations and assumptions, including estimations and assumptions about future events, may prove to be incorrect or may change over time. The projectionshave been prepared and are set out for illustrative purposes only, and do not constitute a forecast. While the projections are based on assumptions that Liverpoolbelieves are reasonable under the circumstances, they are subject to uncertainties, changes (including changes in economic, operational, political, legal, and othercircumstances) and other risks, all of which are beyond Liverpool’s control and any of which may cause the relevant actual, financial and other results to be materiallydifferent from the results expressed or implied by such projections. No assurance, representation or warranty is made by any person that any of the projections will beachieved and no recipient should rely on the projections. None of Liverpool, its affiliates, Citigroup Global Markets Inc., Merrill Lynch, Pierce, Fenner & SmithIncorporated or any of their respective directors, officers, employees, partners, shareholders, advisers and agents makes any assurance, representation or warranty asto the accuracy of the projections. Nothing contained in this presentation may be relied upon as a guarantee, promise or forecast or a representation as to the future.Liverpool undertakes no obligation to update the projections or any of the information contained in this presentation. (1.0)

2

Omni-experience Entity

* Liverpool & Suburbia cards 3

122 StoresNationwide presence

165 StoresNationwide presence

28 Shopping MallsPresence across 17 states

124 BoutiquesPresence in 65% of the country

+5.6M Card Holders• Private Label Cards*• VISA Cards*

• eCommerce• Click & Collect• Liverpool Pocket• Extended Catalog• Marketplace

Digital

% of Revenue as of 2019

88.3% of Total Revenue

2.4% of Total Revenue

9.3% of Total RevenueParticipation of 28.8%

during 2020

Omni-experience Entity

Omni-experience

*For Liverpool & Suburbia. 4

122 StoresNationwide presence

165 StoresNationwide presence

28 Shopping MallsPresence across 17 states

124 BoutiquesPresence in 65% of the country

+5.6M Card Holders• Private Label Cards*• VISA Cards*

• eCommerce• Click & Collect• Liverpool Pocket• Extended Catalog• Marketplace

Digital

% of Revenue as of 2019

88.3% of Total Revenue

2.5% of Total Revenue

COVID-19 Action Plan

2

3

4

5

6

7

Preserve Group Liquidity▪ Cash on hand: +$26 billion pesos

▪ 4th Quarter Cash Generation: $10,545.3

million Pesos

Maximize eComm/Digital▪ eCommerce

▪ Credit card payments

▪ Customer communication

Restrict OPEX to Minimum▪ 1.1% reduction vs. 4Q19, excluding NPLs

reserve and depreciation

▪ Headcount unchanged

Reduction of Purchase Orders▪ 8% decrease in inventory vs. 2019

Tightening of Credit Origination ▪ Credit Portfolio 13.9% below last year (-$5

bn Ps)

▪ Avoid higher delinquency ratios

▪ Digital solutions

1Welfare of Customers &

Associates

Dividend Payment Deferral▪ Payments deferred to January and March 2021

Share Buyback Program Restored

Short-Term Credit Lines▪ $3,500 million pesos,

▪ Cancelled during December 2020

8

9

As of December 31st, 2020

10

Reduce CAPEX to Minimum▪ Less than half to $4,514 million pesos

Digital performance during the lockdown (FY 2020)

6

6x growth in new digital customers

2.6x growth in digital sales

2.0x growth in visits to our website

150% growth in Liverpool Pocket active

users' participation

Conversion rate growth 40% during 4Q

28.8% of total sales

+600% increase in Marketplace sales

As of December 31st, 2020

Logistics performance during the lockdown (FY2020)

7

Increased capacity for order processing▪ New delivery methods

▪ Internal capacity complemented with external delivery

services.

▪ 87% of deliveries made by external delivery services.

Successful deliveries▪ 91% delivered on or before time

10% improvement in delivery days

Click & Collect▪ 20% participation rate during 2020

▪ “Curbside pickup” (Your order delivered to your car)

Staff Reduction due to COVID-19 pandemic

Purchase Orders▪ Deliveries grew 149%

As of December 31st, 2020

Store and Shopping Mall Reopenings

8

As of march 2nd, 2021

Closures in some states

reinstated as of mid

December

Locations operating according

to local and federal restrictions

on:

▪ Business hours

▪ Capacity of customers

▪ Sanitary measures and filters

Late January and early

February reopenings

allowed

Strategic Priorities

Omni-experience

Customer Experience & Big Data

Profitability Improvement

Digital Transformation

Suburbia´s Growth

El Puerto de Liverpool´s Footprint

9

Strategic Priorities

Profitability ImprovementLiverpool Stores, Galerías Shopping Centers

and Credit Cards

10

Focus on profitability and efficiency

Stores remodeling – rather than growth

Existing shopping malls – invest on improved experience

Strategic Priorities

Suburbia´s Growth Based on Seven Pillars

11

Accelerated expansion

Continuity to Suburbia´s successful business model

Omnichannel model development

New credit card model

CRM capabilities

Update logistics model

Human resources’ talent management

Apply for Mexico Doesn´t apply for Mexico

Retail Evolution: USA & MEXICO

12

Department Stores

Growth

Category Killers Mass

Merchandisers

Price Clubs E-Commerce

OverexpansionOff- Price

Fast Fashion COVID-19

• USA Department Stores

have failed to adapt to new

customer needs.

• Omnichannel + credit

division + real state division

are making the difference

Omni-experience Right to Win

Highly Recognized Liverpool Brand

Liverpool CardsLogistics Infrastructure

Stores NetworkRetail Assortment,

Extended Catalog & Market Place

Customer Data

13

Store Collaboration Model

14

Customer Store✓ Physical

✓ Extended Catalog

✓ Marketplace

Other Stores

Free Home Delivery

DC

Store Collaboration

Serving our customers anytime,

anywhere, for life!

- 91% of orders delivered on or before time

- Stores fulfill 97% of orders

- Improvement in delivery days was 10%

Fulfillment

App

Salesperson

App

Returns and

Service

Logistics Master Plan

15

Logistics Platform

Arco Norte (PLAN)

Tultitlán

‒ Top selling skus’ allocated them next to the POS

‒ Increased service level for replenishment and

eCommerce

‒ OMS allocates inventory dynamically

‒ Optimization of store network and labor, to support pick/pack

‒ Product lifecycle management

‒ Shorten lead times for store replenishment

‒ Strengthen data analysis for merchandise

planning

Merchandise planning

Logistics, DC and Transportation

Order Management and Fulfillment

PLAN* project

‒ More than 1.6 MM sqmt of

available space, 400 acres

‒ Capex through 2022: $7.4 MMPs

‒ Operating principles: Sustainability,

Flexibility and Scalability

‒ Best in class technology and

processes

‒ Startup date: First half 2022

* Plataforma Logística Arco Norte

Our most important digital channel

Liverpool Pocket

80% increase in downloads

16

✓ Credit Card Payments

✓ E-Wallet (+30K users)

✓ Account Balance

✓ Safe Transactions

✓ Account Monthly

Statement

5.1x sales growth

Credit Card Support

Retail Capabilities

Extended

Catalog

Click &

Collect

Order Tracking

& Follow UpReal Time Inventory

by Store

Marketplace+ +

+

New features!• Express Checkout

• Improved browse & shop

• +Marketplace assortment

As of December 31st, 2020

Digital GMV: Participation and Growth

17

Digital Participation(As % of sales)

7.1%10.5%

7.8%10.6% 9.3%

80.1%

23.7%25.5%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20

Digital GMV Growth (% YoY)

140%

86%

86%

24%27%

237%

180%

138%

0%

50%

100%

150%

200%

250%

1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20

Segmentation▪ Clients, channels, products payment methods, etc.

Business Intelligence▪ Customer identification

▪ Unique customer

Customer 360° View▪ Holistic customer view

Customer Service▪ Personalized communication (CRM)

▪ Increase R-F-M1

Advanced Analytics▪ Descriptive analytics

▪ Predictive models

▪ Prescriptive models

▪ Cognitive models (AI)

Customer Knowledge▪ Comprehensive knowledge of customer behavior

▪ Experiences design & value generation

Customer Experience & Big Data Priorities

1 R-F-M: Recency, Frecuency, Money 18

Digital main goal:

Hyper Personalization

Customer 360° View

19

20

Machine Learning

Artificial Intelligence

Data Analysis

Customer experience

Logistics optimization

Inventory Management

Reaching Hyperpersonalization

+

Improving

With

El Puerto de Liverpool´s Footprint

21

Company´s Footprint▪ Working environment

▪ Health and wellness projects

▪ Education programs

Responsible Purchases▪ Suppliers certification

Environment▪ Energy efficiency

▪ Waste management

▪ Sustainable shopping bags

Volunteering• Relationship within society

▪ Donations

▪ Education for communities

SSS 1

(6.6)%

(9.4 p.p.) vs. YA

Free Cashflow

$10,545

El Puerto de Liverpool at a Glance – 4Q2020

1 Liverpool + Suburbia + Digital *Figures in Million MXN2 Liverpool + Suburbia

22

Store Openings

2 Suburbia Stores

CAPEX

$1,579

Revenues

$47,088.1

(7.5)% vs. YA

Retail Sales 2

$43,229.1

(6.8)% vs. YA

EBITDA

$7,282.8

(33.5%) vs. YA

EBITDA Margin

15.5%

(6.1 p.p.) vs. YAEnding cash position:

$26,195 MMPs

Free Cashflow

$7,449

El Puerto de Liverpool at a Glance – FY2020

1 Liverpool + Suburbia + Digital *Figures in Million MXN2 Liverpool + Suburbia

23

Store Openings

9 Suburbia Stores

CAPEX

$4,514

Revenues

$115,473

(19.9)% vs. YA

Retail Sales 2

$100,940

(20.7)% vs. YA

EBITDA

$9,006

(62.3%) vs. YA

EBITDA Margin

7.8%

(8.8 p.p.) vs. YA

SSS 1

(21.7)%

(25.0 p.p.) vs. YA

Ending cash position:

$26,196 MMPs

Liverpool at a Glance – Same Store Sales

24

Liverpool´s Annual Growth Suburbia´s Annual Growth

Suburbia

Liverpool

ANTADDepartamentStores

0%

5%

10%

-100%

(4.0)%(11.3)%

1Q20

4.9%7.1%

(0.5)%

5.0%0.4%

(5.9)%

4.4%

(6.6)%

2Q191Q19 3Q19 4Q19

Quarterly Growth

Total Retail Annual Growth

6.5%

(18.7)

4.3%

202020192018

5%

0%

10%

10.6%

(39.8)%(2.7)%

202020192018

6%

0%

12%

(21.7)%

3.3%

20202019

5%

0%

10%

7.1%

2018

FY2020 Av. Ticket

Liverpool 26.7% (35.9)%

(59.3)%(91.2)%

2Q20

(10.3)%(31.4)%

3Q20

-5%

-10%

Av. Ticket Traffic

Suburbia 11.7% (46.1)%

(3.0)%(27.3)%

4Q20

Liverpool at a Glance - Credit 4Q2020

25

Liverpool

4Q2020 NPL

6.4%

Suburbia

4Q2020 NPL

13.0%

Credit Card 1

47%

Of Total Retail Sales

Credit Card Holders

+5.6M

Consolidated NPL´s

5.1% 5.7%4.5%

5.8%5.1% 5.6%

4%

2%

0%

6%

6.0%

4.5%5.1%

4Q3Q2Q1Q

2018

4Q3Q2Q1Q

2019

4Q3Q2Q1Q

2020

Portfolio coverage index for 4Q2020: 16.5% vs 10.4% 4Q2019

1 Liverpool only

3.9%

9.3%

3Q

6.7%

4Q

$8,731

$4,970

$7,958

2017201620152014

4K

3K

1K

2K

5K

0

$4,873

$8,418

20192018

6K

8K

7K

9K

10K

$8,592

10%

5%

0%

15%

20%

% Revenue

Liverpool at a Glance - CAPEX

26

$4,514

2020

(Ps $ in millions)

CAPEX

$5.1Billion Pesos

CAPEX 2020 target

Store openings

30%

Remodeling40%

Logistics & IT

30%

By Currency

47.7%52.3%

Pesos

Synthetic Pesos (3)

Total Debt

3,948 1

Debt Structure & Maturity Profile

14,546 2

(1) LIVEPOL24 144A Reg S US$300 million, fixed exchange rate 13.15 MxPs/USD (2) LIVEPOL26 144A Reg S US$750 million, fixed exchange rate 19.39 MxPs/USD(3) Fully hedge in Pesos: principal + interest

27

3,400 3,500

5,000

Net Debt/EBITDA

Debt/EBITDA

1.5

1.0

0

0.5

2.0

201820172016 2019

1.6x1.4x

1.8x1.5x

0.7x0.9x 0.7x

Leverage

Pre-IFRS 9 & 16

0.06x

By Interest Type

Average

Interest Rate

7.91%

Average Life

6.3 years

Total Debt

$35,394.1

- Not including IFRS16

- Includes derivative

instruments acquired for

hedging purposes

Million Pesos

144A Reg S

Local Bonds

6,000

4,000

0

2,000

16,000

20242022 2026 2027 2029

As of December 31st, 2020

Million Pesos

2.5

5,000

2030

Net

Gross

1.0

0

2.0

2019

1.5x0.6x

1.0x

3.9x

Leverage

After IFRS 9 & 16

2020

3.0

Fixed

100.0%

4.0

Leverage ratios do not include lease liabilities

Income Statement | 2020

28

Balance Sheet | 4Q2020

29

As of December 31st, 2020

Cash Flow | 2020

30

31

Liverpool at a Glance – Credit Reserves 4Q2020

9,006

23,877

20,237

18,350

16,051

14,870

2020

2019

2018

2017

2016

2015

100,940

144,234

135,535

122,168

100,442

91,293

2020

2019

2018

2017

2016

2015

Liverpool at a Glance – Financial Performance Trends

(Ps $ in millions)

1 2019 & 2020 include IFRS 9 & 16 32

Revenues

CAGR:2.0%

(Ps $ in millions)

EBITDA & EBITDA Margin 1

CAGR: -9.5%

15.0%

14.9%

16.0%

16.6%

7.8%

16.3%

5.8%

7.1%

8.0%

3.3%

(21.7)%

10.0%

SSS

EBITDA Margin

Liverpool at a Glance – Financial Performance Trends

(Ps $ in millions)

33

Operating Cash Flow 1 Return on Invested Capital (ROIC) 1

9.5%

9.2%

11.6%

8.5%

11.9%

9.5%

1 2019 & 2020 includes IFRS 9 & 16

% of Revenue

11,963

12,192

12,453

11,650

11,691

8,652

2020

2019

2018

2017

2016

2015

2.3%

10.2%

9.4%

8.9%

9.6%

11.1%

2020

2019

2018

2017

2016

2015

34

Contact Information:

emgrinang@liverpool.com.mx

IR: www.elpuertodeliverpool.mx

www.liverpool.com.mx

Bolsa Mexicana de

Valores (BMV): LIVEPOL