powerpoint presentation - calafco...investigations and achieve numerous benefits. case breakdown 144...
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10/25/2019
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BIDA® System Patented Process
“Method and system for inoculating bacteria in
contaminated water using earthworm humus”
US 7,540,960
Filed in 2007
Issued in 2009
• Percolating biofilter
• Physical and biological filtration
• Intermittent irrigation
Wise Villa Winery, Lincoln, CA (2019)
1,200 GPD
Reuse for vineyard irrigation which reduces groundwater consumption
Industry Applications
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Industry Applications
Wawona Frozen Foods, Clovis, CA (2015)
Phase 1 - 3,000 GPD (2015) - Cal Poly Study
Phase 2 - 50,000 GPD (2016)
Opened up POTW Capacity
Industry Applications
I-5 Property Services, Firebaugh, CA (2016)
80,000 GPD Interstate 5 interchange
Replaced outdated WWTP and reduced energy consumption
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Industry Applications
Royal Dairy, Royal City, WA (2017)
200,000 GPD Dairy Flush
Reduced Land Application from 4,000 Acres to 400
Won Innovation Center for US Dairy Sustainability Award
Headworks Post Primary Filtration Post BIDA® System
4 Hours
Global Experience
7 Countries
170+ Plants Worldwide
37+ Billion Gallons Filtered
27 Years of Research and Development
Plants on Antarctica and in the Atacama Desert
Offices in the United States, Chile, and New Zealand
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`
Thank Youwww.biofiltro.com
Innovations In Service Delivery
Doing Government Differently
The City of San DiegoOffice of Mayor Kevin Faulconer
CALAFCO Conference
October 31, 2019
Almis Udrys
Deputy Chief of Staff
@udrysa
Innovations in Service Delivery
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Innovations in Service Delivery
“A City government as innovative as the
people we serve” – Mayor Kevin L. Faulconer
(2015)
Innovations in Service Delivery
Key Personnel Positions
Customer
Experience
Program
Coordinator Concentration on
technology and innovation
Chief Data Officer Implementing the Open Data Initiative
http://bit.ly/2lTrhJ0
Technology & Innovation Team LeaderNeighborhood revitalization, planning and development
Performance
& Analytics
CoordinatorUtilizing
performance data for City
improvements
Data Science
Program
Coordinator Applying relevant
data to policy
Performance & Analytics DirectorDrive Continuous Process Improvement
Innovations in Service Delivery
What is Innovation?
“Solving the problem of how to do something better than ever” Mathew E. May (Elegant Solutions)
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Innovations in Service Delivery
People
Processes
Tools
Innovations in Service Delivery
Starting ChangeFor innovation to happen, someone has to start thinking and
acting differently!
Performance & Analytics Department
10 x 10 x 2 = 200
How? Strategy + Culture
Innovations in Service Delivery
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Innovations in Service Delivery
SAN DIEGO WORKS PROGRAM
• Promote ideas that generate savings and identify
efficiencies and process improvements
• 50 information sessions/tailgate meetings w/2000+
employees
• 550 employees participated in 262 proposals
• Over 100 Proposals recommended for award
• $6.5 million in savings over 5 years
Innovations in Service Delivery
Innovations in Service Delivery
You Can’t Measure What You Don’t Manage
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Innovations in Service Delivery
Data Management
Oracle
SQL ServerSAP
Excel
SAAS
Files
Geo
Humans
Innovations in Service Delivery
The Hook: Open Data
Residents / Businesses / Hackers
● Look at the City budget
● Pull in a calendar of events into my phone
● Avoid construction in my commute
● See when my street or sidewalk will be fixed
City employees
● Access data from other departments
● Be transparent
● Reduce time responding to PRA
Innovations in Service Delivery
Personas to Determine Value
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data.sandiego.gov
Innovations in Service Delivery
Innovations in Service Delivery
At launch: Portal contains
data from 11 departments
Each orange square represents one dataset
Innovations in Service Delivery
Datasets people are using
For datasets, a download is worth more than a pageview
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Innovations in Service Delivery
Automation
Portal users can depend on high-quality data because of
our Extract, Transform, Load process
Innovations in Service Delivery
Operational Excellence, Analytics
Innovations in Service Delivery
Defects Overproduction Waiting Non-utilized / Underutilized
Transportation Inventory Motion Excessive Processing
The 8 Types of Waste
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Innovations in Service Delivery
Metrics
T.E.A.M.
TIMEHow long does it
take to make your widget?
ERRORSHow many have
to be re-worked?
AMOUNTHow many
widgets do you make?
MONEYMaterial Costs
&
Hourly Rates
Innovations in Service Delivery
Innovations in Service Delivery
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Innovations in Service Delivery
Over 600,000 Reports
Since Launch
Innovations in Service Delivery
83,000 Downloads
Innovations in Service Delivery
1. Graffiti
2. Potholes
3. Illegal
Dumping
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Innovations in Service Delivery
Innovations in Service Delivery
Streetlights
https://bit.ly/2lEwl48
Innovations in Service Delivery
Instrumentation enables cities to gather more high-
quality data in a timely fashion than ever before.
PG&E. SmartMeter Network-How It Works.
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Innovations in Service Delivery
Interconnection creates links among data, systems and
people in ways not previously possible.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internet Usage Among U.S. Adults
Innovations in Service Delivery
Intelligence enables cities to generate predictive insights
for informed decision making and action.
Sustainability Department
Smart Streetlights refers to City streetlights enhanced with embedded technology, including CityIQ sensor nodes, deployed as part of the City’s efforts to update its lighting infrastructure.
Definition of Smart Streetlights
Innovations in Service Delivery
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Sustainability Department
Adaptive control LED light retrofit and sensor installation 8,000 lights (streetlights, parks) 4,200 sensors
Benefits Cost savings on deploying sensors and LED lights simultaneously Adaptive control (lower light output at dawn/dusk) Provide the right light level at the right place at the right time Ability to proactively plan maintenance Operational energy and cost savings A multipurpose city asset Valuable data for city planning and public use
Lessons Learned Technology deployment Management of data open to public Better community engagement
Background
Innovations in Service Delivery
Sustainability Department
Locations of Installed and Planned Sensors
Innovations in Service Delivery
Sustainability Department
Metadata automatically sent to cloud
Parking in/out Pedestrian movement Vehicle movement (direction, speed) Bicycle movement (in development) Temperature Pressure Humidity
What sensors can do
Innovations in Service Delivery
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Sustainability Department
Crosswalk Utilization
Innovations in Service Delivery
Sustainability Department
Parking Enforcement
Innovations in Service Delivery
Police Department
Footage stored on local hardware only and overwritten after 5 days unless downloaded by PD
Can’t view private property No facial recognition No license plate reading No audio
Wherever possible, technology will identify private property and obscure it from viewing by law enforcement officers.
What sensors can’t do
Innovations in Service Delivery
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Police Department
Police Usage & Impact
Camera footage from Intelligent Streetlights has enabled the Department to significantly enhance criminal investigations and achieve numerous benefits.
Case Breakdown 144 Investigated Cases (Aug. 2018 – July 2019)
Benefits
Homicide or Attempt Homicide (31)Sexual Assault (7) Gunfire Response (1)
Serious Injury Collision (23) Suspicious Death (3) Evading (1)
Robbery/Burglary (19) Felony DUI (3) Carjacking (1)
Assault with Weapon (Felony) (15) Kidnap (2) Felony Domestic Violence (1)
Fatal Collision (12) Arson (2) In-Custody Death (1)
Felony Hit and Run (10) Illegal Dumping (1)
Vandalism/Series (10) Security Threat (1)
Increased Conviction Rate Reduced investigation costs
Increased plea bargain over trial Improved cost recovery
Time saved from incident to prosecution Reduced police department lawsuits
Reduced gun violence Cost savings from reduced crime
Innovations in Service Delivery
Innovations in Service Delivery
SCOOTERS
Innovations in Service Delivery
Streets SD
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Innovations in Service Delivery
Street Conditions 2011 vs 2015
Innovations in Service Delivery
Budget, Public Records, Performance, Water Use
Innovation Lessons from San Diego
● City staff will be some of the biggest users of City
data – culture & data literacy matters
● Staff need guidance and space to improve processes,
with or without technology
● Endless analytics projects out there
● It is important for the community to know there is a
team making government work better
Innovations in Service Delivery
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Innovations in Service Delivery
Recognition/Outreach
Innovations in Community
Engagement
Laura Taylor, ASLAPark Planning & Development
Manager
Messaging Strategy Use appropriate definitions
Agency’s parameters around the issue
Identify the stakeholders and partners – how can
you help each other?
Do not present unrealistic options to the public
Build Trust Take advantage of unrelated public gatherings
Don’t wait for a specific project or issue.
Benefits in ongoing engagement!
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Active Listening
Consider a third-party facilitator
Clearly articulate the message & the goals
Be open-minded in receiving input
Don’t be defensive
Set ground rules, 3 minute limit per speaker
Visibly record the information
Options for Engagement
Go where the people are!
Stickers – passport concept at events
Sketches
Discussion groups
Engaging Activities
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Nextdoor, Facebook, Survey Monkey, and Website
Process for
Specific Issue
Message Strategy
Listening Session
Return with Response
Final Approval
Follow up
Drone Video
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Celebrate
with the
Community!
Becoming an
Analytics Driven
Organization
What does analytics driven mean?
GIS was created to do spatial analysis. Many users have been concentrating on data
management over the past few decades.
• Learn the analytics tools and solutions
• Up your skills game with respect to analysis
• Track progress and report with a purpose
• Embrace change!
• Be prepared to uncover unflattering information
• Be ready to solve something unexpected!
• Work smarter!
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You need a location strategy
ProsperousVibrant SustainableHealthyLivable Safe ResilientEquitable
Smart Communities | Making the lives of their citizens better
ProsperousVibrant SustainableHealthyLivable Safe ResilientEquitable
Smart Communities | Making the lives of their citizens better
Envision Columbia
• Goal 1 Grow opportunities for entrepreneurship, business
development and a skilled workforce to achieve a healthy
economy.
• Goal 2 Connect the City’s neighborhoods and business districts
through cohesive land use, infrastructure development,
and transportation planning
• Goal 3 Foster a healthy quality of life focusing on safety, culture,
and recreation.
• Goal 4 Collaborate and partner with entities within the Midlands
region to become the state’s prime destination for
residents, visitors, and businesses.
• Goal 5 Provide high quality municipal services, efficiently,
effectively, and responsively.
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:
• Support planning and engineering that adapts to change
• Improve operational efficiency
• Capitalize on data-driven performance to realize real-time awareness and response
• Achieve civic inclusion through engagement and an attention on social equity
Solve for current challenges
Rethink “business as usual” mindsets
Reimagine community based on technological advances that support infrastructure,
social and economic needs, and whatever the future may bring.
Smart communities embrace geospatial technology to:
Balancing the
needs of people,
Infrastructure,
and environment
Facilitates
human-centered
design
Holistic 3-D planning
for real world context
Modeling and analysis
to support sustainableand resilient cities
Infrastructure as a
sensor for constant
feedback/improvement
Operational
Efficiency
Deliver unparalleled
service to constituents
efficiently and
affordably
Streamline Workflow and
Business Processes
Improve Field Mobility
Operational dashboards
to improve Responsiveness
Provide meaningful
Information products
to the public
Data-Driven
Performance
Location as a
standard analytical
approach to
decision-making
Migrate from static to
real-time analysis
Improve urban mobility
through intelligent
infrastructure
Leverage AI &
machine learning to
enhance understanding
Provide meaningful
Information products
to the public
Govt and citizens
rely on each other
to meet community
needs and shape
the future
Transform the way
government engages with constituents
Communicate the value
Of what’s being done to
support all citizens
Expose outliers to improve
social equity
Planning and
EngineeringOperational
Efficiency
Data-Driven
Performance
Civic
Inclusion
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Real-Time Analytics | Integrating Sensor Networks and the IoT
Supporting High-Velocity Data Streams
Tracking, Monitoring, and Alerting
Situational
Awareness
AnalyticsAlerting
GeoEventServer
Supporting Real-Time Applications
VIDEO
Real-TimeData
GeoAnalytics
Server
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Artificial Intelligence, Machine Learning & Data Science
Training a Deep Learning Model to Detect Different Types of Road Cracks
ArcGIS Includes Machine Learning
. . . and Integrates AI & Data Science
Real-Time Detection of Cracks (Video)