powering up the professional worker - technology presenter
DESCRIPTION
This assessment examines the potential savings that could be made by releasing of property assets as part of an agile working strategy.TRANSCRIPT
Powering up the professional worker
Workplace People
Property
opportunities report
Space utilisation
survey
Workplace fit out
Facilities
management
Intelligent buildings
system
Workplace
re-design
Objectives-based
management
Talent
management
Learning and
development
Rewards
management
Workstyle
managed services
Performance
management
Professional services
Always connected Always productive Always managed
Technology
Audio, web
and video
conferencing
Collaboration
room
Managed print
and imaging
Mobile video
conferencing
Conferencing
pods
Knowledge-
worker tools
on demand
Network services
Site IP telephony
Cloud IP telephony
IP telephony over
mobile
Wi-fi
Mobile device
management
Telecoms expense
management
Mobile app store
Secure remote
access
Security
Consolidated service and contract; pay-per-user commercials
Data centre and cloud computing
Knowledge Management
People and skills finder
Presence & awareness
and instant messaging
Enterprise social networking
Return on
investment
Strategic case
for change
workshop
Envisioning Strategic
business case
Workstyles
definition &
evaluation
Sustainability
assessment
Transformation
design, plan &
implementation
Business change
management
Benefits
realisation
Powering up the professional worker
Property opportunities report BT Flexible Working
This assessment examines the potential savings that
could be made by releasing of property assets as part
of an agile working strategy
Features
We identify building space that can be released,
taking into consideration lease ends and breaks. We
find potential operational cost savings, cost avoidance
and capital receipts based on existing valuations.
Benefits
We help you plan how to reduce space per employee,
so reducing running costs, avoiding refit costs and
exploiting potential property sale or lease revenues.
In BT‟s experience clients
can save 25-40% on their
property management costs
by adopting an advanced
flexible working and
workspace optimisation
strategy.
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Space utilisation survey BT Flexible Working
A survey of each working environment in an office (e.g. desk,
meeting room or social area) to understand how well they are
being used and for what activities
Features
It provides a better understanding of how your spaces are being
used, so you can better judge how many desks, rooms and
collaborative spaces you need.
Benefits
Provides your people with access to the optimum range of work
spaces they need to do their jobs most effectively.
Enables you to make better use of expensive property.
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Workplace re-design BT Flexible Working
Following the property opportunities report and space utilisation
survey, most buildings need to be re-stacked and people given
access to the right set of workspaces
Features
Our specialists work with interior designers and
architects to deliver the most cost-effective and efficient
design for your office space. This usually involves a
shift from personal space to collaborative space.
Benefits
It is often possible to remove large amounts of under-
utilised desks, paper storage and badly designed
spaces to cut overheads.
Some of this space may be
reused to create collaborative
or quiet working environments.
These are both normally in
short supply in traditional
offices.
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Workplace fit out BT Turnkey Office
This is a one-stop-shop where we handle everything from
delivery of the physical office right up to the point where it‟s
ready for occupation
Features
This includes managing tenders from builders, price validation, letting
of contracts, payment of invoices, confirmation that the works have
been undertaken to the agreed quality – all combined with the
installation of new technology.
Benefits
We work to an agreed timescale, quality and ready-for-service date.
We manage all the processes and take all the delivery risk.
You only pay when complete or on an agreed schedule.
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Facilities management BT Flexible Working
An outsourced service covering all
aspects of the management of a physical
space or building
Features
It includes, cleaning, repairs, moves and changes,
liaison with suppliers, landlords and other tenants.
We make sure that the building complies with all
statutory requirements such as waste disposal and
fire regulations.
Benefits
This relieves you of a role usually carried out by an
in-house office manager or financial controller.
We share our procurement
experience and economies
of scale with you to keep
your supply chain prices to
a minimum.
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Intelligent buildings system BT Flexible Working
The integration of all the building's sub-systems, including
lighting, heating, ventilation, access and security, onto a single
control system utilising an IP infrastructure
Features
Our services include the integration software, structured cabling,
the building LAN and the WAN linking several buildings.
Benefits
Installing one system instead of many reduces the capital cost,
running cost and commissioning times.
Combining all building management data into a single system
enables you to manage your estate more cheaply and effectively.
Running costs can be reduced and faults dealt with before they
affect your people.
Intelligent buildings
systems also enable
you to advance your
corporate social
responsibility strategy,
and reduce your
energy consumption
and carbon footprint.
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Network services BT Connect
BT Connect is a new dimension in intelligent networks for
business that address performance, speed, availability, scope,
security and resilience
Features
Our networks ensure that your people are
always connected – anywhere and at anytime.
And, we can manage and monitor performance
to maintain the highest level of availability.
Benefits
You can harmonise the customer experience
and business productivity with reduced costs.
We make sure that network performance and
bandwidth is never an issue.
We are very happy to be working with BT. Its people listen to us, they understand our needs, and they are easy to contact. Furthermore, the network is reliable and has made it easier for us to communicate both internally and with our clients. It will strengthen our business by supporting new business applications.
IT Operations Manager, Geoservices
(Schlumberger)
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Site IP telephony BT One Enterprise
One Enterprise is our range of on-site IP telephony and
unified communications solutions, including devices.
BT can deliver Avaya, Cisco and Microsoft systems
Features
Continues your journey to converged
communications. Delivered as a single managed
service that includes collaboration applications,
messaging, HD video and devices.
Benefits
Saves money by only having one network.
Makes finding people quicker, even when
constantly changing projects and locations.
Makes communication richer and more effective.
If ever we need anything
I just have one call to make.
It‟s simple. BT is doing a
great job by taking away all
the technological worries so
that I can get on with more
important aspects of my job.
Rob Gijsberts, IT
Director, ARCADIS
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Cloud IP telephony BT One Cloud
One world-class global platform for all of your
communications – including voice, web and video
conferencing, presence and mobile devices
Features
Gives you one network connecting all your sites,
with one service level and one bill. Makes it easy
to start up new sites via a self-service portal.
Scales up and down when you need it to.
Benefits
Cuts costs and increases team productivity.
Makes finding people quicker, even when
constantly changing projects and locations.
Working with BT has been a breeze – quite simply there have been no major problems or hiccups at all.
Roger Chappé de Léonval,
IT Manager, SABMiller plc
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IP telephony over mobile BT One Voice Mobile Access
A service for dramatically reducing the cost of
international mobile calls by routing them through our
fixed international network. It works regardless of the
make of phone, operating system or carrier
Features
All international calls made from the users' home
country are re-routed to BT's One Voice global
network. This cuts the cost of the calls by
leveraging BT's off-net termination rates.
Benefits
You don‟t have to worry about the cost of your
staff phoning mobile numbers abroad. Helps you
control and reduce your corporate mobile bill.
BT One Voice mobile
access gives mobile users
the option to save costs by
running International Direct
Dial (IDD) and Roaming
calls over BT's international
voice network.
Niladri Sekhar Nath, TMCnet
Contributing Editor
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Wi-fi BT Wi-fi
Easy and reliable access to wi-fi is a vital part of the
infrastructure that underpins modern workstyles – in your
office, on client site, at home and in public places
Features
Secure private wireless LAN around your
offices. Pop-up wi-fi at project sites for rapid
start up. BT Wi-fi public hotspots – 475,000 in
London alone and 2 million overseas.
Benefits
Essential for staff to be able to use the informal
collaboration spaces around your offices.
Enables clients on your site to access their own
company‟s network easily and securely.
49% of young people consider wi-fi access to the internet to be as close in importance as water, shelter, food and air.
Cisco’s 2011 Connected
World survey
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Presence & awareness and instant messaging Managed Microsoft® Lync™ 2012
Powering up the professional worker
Managed Microsoft Lync is a complete suite of unified
communications solutions – configured, integrated and
managed by BT
Features
Includes instant messaging, presence,
audio, web and video conferencing, and
enterprise voice.
Benefits
Makes communications faster and easier,
so that you can improve collaboration with
employees, clients and suppliers.
BT takes on the task of implementing and
running it on your behalf.
Cost reductions, carbon emission
reductions and productivity
improvements together make a
compelling case for E.ON UK.
Derek Parkin, Managing Director
Business Services and CIO, E.ON UK
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Knowledge management Managed Microsoft® Sharepoint™ 2010
Managed SharePoint is a strategic platform for
better knowledge management – configured and
run for you by BT
Features
SharePoint sites are used for publishing
information, for personal and team
collaboration and for document storage.
They can help you find the right people and
skills for your projects.
Benefits
Buying SharePoint as a managed service frees
you from the overhead of configuring and
running it yourself.
For IT, SharePoint helps you cut
training and maintenance costs,
save time and effort and focus on
higher business priorities.
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Audio, web and video conferencing BT One Collaborate
A customised, easy-to-use service to meet all your conferencing
needs. BT has an extensive and well-established range of voice,
web and video conferencing services, for 2 to 2,500 people
Features
Gives you immediate access to your colleagues,
clients and suppliers via telephone, PC or video
conferencing equipment.
Benefits
Enables you to work more efficiently and gain
competitive advantage by sharing knowledge
across geographically dispersed teams.
Helps you produce better quality work more
quickly, with less travel costs and reduced
carbon footprint.
We chose BT Conferencing
because of our highly positive
experience of working together
in Europe and Japan, along
with the attractive commercial
terms on offer.
Scott McKeown,
Technical Architect
Fujitsu Group Properties
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Mobile video conferencing Polycom® RealPresence®
Use your tablet or smartphone to connect and collaborate
face-to-face with colleagues, partners and clients – no matter
where they are or where you are
Features
Enables you to stay connected with a single device for phone calls,
video conferences, email, content sharing, calendars and more.
Benefits
Ensures the reliability, security and enterprise-quality of your video calls
in any environment.
Frees you from the office and conference room with the ability to meet
anywhere. Allowing you to take charge of your work/life balance.
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Collaboration room Cisco Active Collaboration Room
A specially designed and equipped room which combines
video conferencing with other collaboration components
Features
Based on a TelePresence format, it captures all
participants in the room, seated or standing. It
includes specially designed furniture and a
structured room layout.
Remote users can participate using any video
conferencing system. WebEx™ technology
integrated with interactive whiteboards enables
in-person and remote users to work together.
Benefits
Dramatically shortens project cycle time for key
business processes.
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Conferencing pods V-Pod
A pre-fabricated, self-contained,
free-standing video-conferencing unit
Features
Enables private, HD immersive video exchange
from a space less than 2m2.
Easy to re-locate in any workplace, client site,
temporary location or project site.
Can be combined with additional PC-based
collaboration technology for a multi-media
experience.
Benefits
Enables you to extend your communications
reach into new locations at minimal cost.
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Managed print and imaging BT Engage IT
First, a consultative audit of your print and imaging environment
and future requirements. Then delivery of a complete solution,
including hardware, software and day-to-day management
Features
Audit and discovery; design; implementation
and training; job accounting; LAN fax;
document capture, routing and workflow;
maintenance; and consumables supply.
Benefits
Enables your flexible and mobile workers to
print easily wherever they are. It also saves
you money and helps towards your
sustainability.
The BT Engage IT managed
print solution enabled us to
reduce our total print spend
by 56%.
Mark Machin,
Information Systems Division Director,
Logica
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BT‟s „Halo‟ platform
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Knowledge-worker tools on demand
Once on the virtual data centre platform, you can provide
your people with the applications they need, as and when
they need them
Features
Collaboration platforms like Sharepoint and Lync are available from a self-service
portal for users to request. You pay per user per month. This saves you the time and
cost of managing licences.
Benefits
Supports rapid start-up of contracts and projects, enabling the right people to
connect and get on with the job.
Everyone has what they need when they need it, and you never pay for anything
they don‟t need.
Scaling back down is just as quick and easy as scaling up.
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Mobile device management BT Mobile Device Management
We manage the whole lifecycle of company-owned and
employee-owned mobile devices, enabling you to harness the
potential of bring-your-own-device
Features
Includes inventory management, secure self-
provisioning, over-the-air application distribution
and a self-service portal.
Benefits
Helps you define and enforce policies for mobile
usage policy and data security.
Helps you meet the expectations of both
employees and clients about the sort of devices
your organisation should be using.
BT Engage IT is an Apple
Authorised Reseller, providing, not
just devices, but a complete service,
covering devices, processes,
support and – crucially – governance
and security.
21% of professional
workers use an Apple
device every day at work
Gartner 2012
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Telecoms expense management BT Managed Mobility Expenses
A telecoms expense management service designed to help
large organisations control fixed and mobile costs, optimise
internal processes and manage usage levels
Features
We ensure invoices from your operators are
accurate; claim any credits due on your behalf;
improve your tariffs through better purchasing;
implement policies and tools that reduce usage.
Benefits
This typically delivers improvements in cost,
process and usage that can achieve savings of
up to 30% on your telecoms spend.
Negotiate Mobile
contracts –
Tariff savings
5%-20%
Demand
management &
technology savings
5%-20%
5%-10% Invoice & billing
compliance – Revenue
Assurance
5%-30% Total
savings
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Mobile app store BT Mobile Applications Management
Features
• Your own brand on the storefront.
• Secure, self-provisioning based on user profile.
• Over the air provisioning for some devices.
• Inventory, version control and reporting.
Benefits
An easy means for employees to get the mobile
apps they need to do their job.
Corporate grade governance, security and control.
You can disable or
delete the apps if a
device is lost or stolen,
or if an employee using
their own device leaves
the company.
This service will be available
from early 2013.
The convenience of a consumer-style app store
with the governance, control and security the
corporation needs
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Secure remote access BT MobileXpress
BT MobileXpress allows mobile employees to connect to the
corporate network simply and securely anywhere in the world,
via fixed or wireless networks
Features
Automatically selects the best connection
available, and integrates your corporate
security policies into its access protocols.
Benefits
Creates a virtual work environment for the
employee while protecting your corporate
information with strong, multi-layered security
– even if someone is connecting from an
internet café or from home.
We have successfully deployed the service to many thousands of end users and we are pleased with the overall performance and the customer service that BT provides.
Christoph Pscherer,Service Manager
Siemens Enterprise Communications GmbH
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Security BT Assure
Consultancy, threat monitoring, firewalls, web security,
intrusion prevention, message scanning, DDS mitigation,
secure mail, identity and access management
Features
Simply brings you the most powerful network
security available from the world‟s most
trusted network security provider.
Benefits
Allows you to:
• exploit modern worker technologies without
exposing yourself to security risks
• protect client confidentiality and achieve
regulatory compliance
• reduce security costs by up to 30%.
Security and compliance requires
specialised expertise. BT can
survey all the potential threats
worldwide and provide a much
wider, more current view.
John Lambeth, CISSP, CISA
VP, Information Technology
Blackboard Inc.
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Data centre and cloud computing BT Compute
Computing capacity which you rent rather than buy –
available in two types: On-demand and Private
Features
„On-demand‟ Compute is a virtual data centre built on
shared infrastructure. You create, use, monitor and manage
your own service through a secure portal.
„Private‟ Compute is a private virtual data centre dedicated
to you alone.
Or you can combine the two.
Benefits
Services that used to take months to create, now take days
– and what took days to manage, now takes minutes.
Saves you money, improves your service and cuts risk.
You only pay for what you
need, when you need it.
So you can scale up or
down to suit your
business, and potentially
cut your existing cost of
ownership by up to 40%.
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Consolidated service and contract Pay-per-user commercials
A single point of contact for the entire technology service
Features
A single contract and a single service desk for all support.
An online portal for ordering and configuring virtual data centre services.
Benefits
Where possible, elements of the service are provided on monthly rental
basis to reduce capital expenditure.
This helps you more closely match your costs to business demand.
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Objectives-based management BT Flexible Working Services
Consultancy to help you introduce objectives-based
management using a proven methodology and train-the-trainer
approach, plus systems to track, measure and report
Features
The consultancy provides frameworks for managers
developing objectives. The service provides systems that
help build objectives, track actions and milestones, and
link these to the management hierarchy.
Benefits
Helps managers new to flexible working answer the
question “how do I know that they are working when I can‟t
see them?”. It acts as the basis for determining
performance and drives the right behaviours.
It encourages staff, even
at a junior level, to be
more responsive and
take ownership of the
services they provide.
Chief Operating Officer
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Talent management BT Flexible Working Services
Talent management is about identifying the right talent in the
organisation and nurturing it to create the leaders of the future
Features
BT provides corporate-wide systems which link
development and training with objectives and
performance. They provide a framework for
talent identification and development.
Benefits
We help you focus on your talented people
without excluding others or missing emerging
talent. We help you retain your best people and
avoid skills shortages.
This seemed such a
natural extension of the
work that we were doing
around flexible working,
and it fitted in perfectly
with the culture that we
were trying to instill.
Change Manager
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Performance management BT Flexible Working Services
An enterprise-wide system for keeping track and maintaining
a true picture of performance
Features
Part consultancy and part service; providing
performance frameworks, and tracking and monitoring
them. It mixes traditional feedback with social media
concepts, such as “tweet” inputs into profiles.
Benefits
Enables you to develop people correctly, demonstrate
equality, differentiate your best people, and ensure
you have the right people in key posts.
We are introducing
People Performance
Management, supported
by BT, for two reasons.
Firstly to develop and
maintain a high
performance culture and
nurture our talent.
Secondly, because our
employees asked us to.
HR Director
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eLearning BT Learning Solutions
An on-demand virtual learning environment, tailored to your
firm, integrated with your systems and delivered as a
managed service. We consult with you on your people‟s
needs, and measure benefit realisation
Features
Provides reliable online learning to complement or
substitute classroom training. Forms a vital part of any
flexible working strategy, providing remote learning
to all employees.
Benefits
Gives you auditable training for continuing professional
development and regulatory compliance. Has a fast
payback, with measurable benefits, maximises individual
efficiency and organisational competitiveness.
The functionality of the
Defence Learning Portal is
ensuring that its reach and
value are increasing on a
daily basis.
Group Captain Mark Shackleton
Commanding Officer
Defence Centre for
Training Support
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Rewards management BT Flexible Working Services
A systems-based methodology for linking rewards to
performance, achievements and objectives
Features
The service is a sister offering to objective-based
management and performance management.
It is integrated with those systems but provides a
discrete function in its own right.
Benefits
Helps you improve employee engagement.
Ensures people are focused on objectives.
Helps you attract and retain talent.
In providing the tools and
processes, and sharing
their experience – all of
which we were lacking –
BT was the key.
Managing Partner
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Enterprise social networking Managed Microsoft SharePoint
Policies and platforms which allow your
people to interact at work in the way they
do as consumers
Features
We provide the applications and systems for setting up an
enterprise social network.
Plus the insight and advice to get the most out of them.
Benefits
Get more out of your people, faster, by letting them work the
way they want to.
Attract, retain and release the potential of Generation Y.
It‟s a whole new way
to collaborate and
innovate – a place
where employees
can offer ideas, share
knowledge, co-create
and learn from each
other.
Chief Information Officer
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This service will be
available early 2013
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Workstyle managed services BT Workstyle
This brings the benefits of flexible working to everyone,
including mobile working, home working and those who work
in the same office every day
Features
Our approach is business-led and people-centric. It
addresses technology, process, behavioural change,
service wrap and business performance. It can deliver
large scale transformation faster, with greater range and
with better uptake than can be achieved using other
approaches.
Benefits
This approach delivers improved business performance,
better people performance and cost savings in multiple
areas. It enables more sustainable business practices with
greater efficiencies.
With 97% of our head
office employees now
enjoying flexible working,
we benefit from a more
collaborative working
culture and a substantial,
sustainable reduction in
operating costs.
Superintendent of a
metropolitan police force
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Strategic case for change workshop Advisory service
Defines the future „ways of working‟ strategy. Understands
the pressures on an organisation in its market place, from
its employees and competitors, to scope the changes in
working practices that will drive sustained efficiency
Features
Seeks to understand the future trends and challenges on the workforce to
identify how and where people will work in the future, and what support they
will need in the workplace, from technology and HR support to drive
productivity and engagement.
Benefits
Helps senior stakeholders to understand the scope of the change and the
potential benefits that such a change can bring to the organisation through
workforce efficiency gains and reduced costs.
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Envisioning Advisory service
Provides deep insight into the opportunity to optimise the
shape and performance of the workforce, corporate real
estate and IT infrastructure to best meet the ambitions of
the organisation
Features
Identifies opportunities to drive improvements in
performance across the enterprise, either to reduce
operating costs or to enable business growth, through
the application of changes to how, when and where
people work.
Benefits
Helps senior stakeholders to understand how to build
or adapt existing people, property and technology
capabilities to deliver benefits across the organisation.
By taking a blended approach
to cashing the benefits of
workforce productivity and
estates rationalisation, many
BT clients have chosen to
achieve the „double whammy‟
of improving capacity and
service quality at the same
time as reducing their costs.
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Sustainability assessment Advisory service
Provides insight into an organisation‟s costs and CO2 emissions
from business travel and the heating, air conditioning and
lighting of offices. It provides strategies on how to minimise
these through best practice developed by BT.
Features
Makes practical recommendations on how best to
engage with employees to bring about behaviour
changes which will deliver the benefits identified.
Benefits
This service makes recommendations to
significantly reduce an organisation‟s fuel costs
whilst improving its sustainability and CSR
reputation through lower CO2 emissions.
BT has saved £18m pa by
reducing office space,
building-energy audits and
raising employee
awareness. Additionally, we
have avoided fuel
purchases of 12m litres pa
and reduced CO2 emissions
by 50% (54k tonnes pa)
over 10 years.
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Workstyles definition & evaluation Advisory service
A strategic engagement which defines the required work styles for
the new organisation and assists in the development of global
operating policies, specifically Cultural, Behavioural, Travel, etc.
and the underpinning support model.
Features
Defines a set of future workstyles and aligns behaviours to the how, when
and where people will work. Identifies the support that they will need to be
effective and improve performance in these new ways of working.
Benefits
Aligns a programme of change activities across the three domains of real
estate, people and technology enabling a programme plan to be developed
and clear messages about the scope of the change and key challenges to
be understood by senior stakeholders.
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Business change management Advisory service
A proven change management approach to build commitment
and reduce resistance from all stakeholders. Supports the
introduction of workstyles, helping employees adapt to the new
behaviours and support model.
Features
Encourages buy-in and commitment of key stakeholders
across the organisation to ensure all employees quickly
transition to the required new behaviours – helping to
realise the benefits identified in the business case.
Benefits
The methodology provides a framework for maximising the
chances of success and minimising the risks inherent in
major change programmes. It focuses on change
leadership at an organisational level and employee
engagement at a local level.
Change is ultimately all
about people – if they
don‟t change, nothing
significant changes. But
making the transition –
letting go of the old and
reaching out for the new
– happens one person
at a time, one day at a
time. You can‟t just flick
a switch.
Change leader
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Benefits realisation Advisory service
Complex programmes have complex benefit cases, including
intangibles such as productivity, employee satisfaction or
customer focus. Directly measurable benefits, such as property
reduction or time-to-market, can be difficult to identify and track.
Features
BT‟s service is consultative in nature and offers experienced
support to identify, test and track actual benefits realisation
plans. The process looks at what has and what has not been
delivered in order to make recommendations on what needs to
change to maximise overall benefits of the programme.
Benefits
Benefit tracking drives transformational projects, focuses
attention and informs change. It provides milestones that map
a route to the vision, and evidence to demonstrate when you
have arrived and a means to identify corrective actions.
We didn‟t feel the need
to go out to tender
because, in our
opinion, BT alone had
the proven delivery
methodologies and
processes.
Director of Operations
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Transformation design, plan & implementation Advisory service
Successful delivery of the benefits identified in the business
case will be assured through programme management which
addresses the design, planning and implementation of the
required transformational changes.
Features
This service ensures an integrated approach across Property,
Technology and People workstreams. It binds together all the
gaps, enablers and anticipated benefits into a time-bound,
goal-driven plan underpinned by appropriate governance to
ensure all stakeholders remain committed to the programme.
Benefits
BT‟s unique approach is based on its deep practitioner
experience and is designed to accelerate the adoption of agile
working and its related benefits across the organisation whilst
minimising the risks and costs of doing so.
Implementing a flexible
working programme on
this scale could
typically take 3 years
but BT helped us
successfully achieve it
in just 4 months. This
is a tremendous
achievement.
Carol Brady, HR Adviser,
Greater Manchester Police
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Powering up the professional worker
Strategic business case
Advisory service
Builds (or refines) a robust business case for workforce
transformation. The service clearly identifies the scale of hard
and soft benefits as well as the associated people, real estate
and ICT costs required to deliver them
Features
Develops a set of business outcomes and tangible benefits
and maps these to the programme activities that underpin
them in order to justify the transformation. Rigorous financial
analysis is then undertaken to create a range of business case
ROI options to determine the detailed approach to be taken.
Benefits
The business case service helps organisations identify quick
wins as well as a longer-term strategic roadmap to accelerate
and de-risk the achievement of its key business goals.
Main menu
The business case took a
complex and detailed
piece of work and made it
accessible and
understandable to the
audience, so that the
decision could be taken
with confidence.
Deputy Chief Executive
Powering up the professional worker
Return on investment
Advisory service
Builds (or refines) a robust business case for workforce
transformation. The service clearly identifies the scale of hard
and soft benefits as well as the associated people, real estate
and ICT costs required to deliver them
Features
Develops a set of business outcomes and tangible benefits
and maps these to the programme activities that underpin
them in order to justify the transformation. Rigorous financial
analysis is then undertaken to create a range of business case
ROI options to determine the detailed approach to be taken.
Benefits
The business case service helps organisations identify quick
wins as well as a longer-term strategic roadmap to accelerate
and de-risk the achievement of its key business goals.
Main menu
The business case took a
complex and detailed
piece of work and made it
accessible and
understandable to the
audience, so that the
decision could be taken
with confidence.
Deputy Chief Executive