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YOUR POWER DELIVERY MEDIA SOURCE
T H E O F F I C I A L P U B L I C A T I O N O F
12 DistribuTECH Headsto Brasil Again
33 Volt/VAR Optimizationand the Dynamic Grid
35 The Future of DemandSide Management
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PowerGrid International: ISSN 1547-6723,
is published 12 times per year (January,
February, March, April, May, June, July, August,
September, October, November and December)
by PennWell Corp., 1421 S. Sheridan Rd., Tulsa
OK 74112; phone 918.835.3161. Copyright
2013 by PennWell Corp. (Registered in U.S.
Patent Trademark Office). All rights reserved.
Authorization to photocopy items for internal
or personal use, or the internal or personal
use of specific clients, is granted by PowerGrid
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please contact Copyright Clearance Center,
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2 | August2013www.power-grid.com
AUGUST 2013VOLUME 18.08
27Youre on the TargetList of Cyber ThugsWhether youre a Fortune 500 global
enterprise, government agency or small- tomid-size business, youre on the target listof todays cyber thugs. Even security-savvy
businesses with plenty of financial resourcesand experts to protect themselves have fallen
victim to this threat. Dmitriy Ayrapetov withDell SonicWALL describes 10 steps to combatcyber vulnerability.
18Powering up VSATIDirects Alexandre Augstrozewrites about satellitecommunications; oftenreferred to as VSAT. Heexplains how satellitecommunicationshas enabled utilities
around the globe toexpand their networkreach as they developthe smart grid.
20Australian Utility Drives Network Efficienciesthrough Customer EngagementWestern Power, like many network operators across the globe, is challengewith ensuring its infrastructure has the capacity to meet increasing residenpeak demand. Rebecca Hargrave with Western Power in Western Australiadescribes how the utility used its smart grid to implement an air conditiontrial that benefits customers and reduces peak demand, allowing it to defernetwork infrastructure investment.
25High Stakes:Power Companies and Cybersecurity
Jose Granado and Josh Axelrod with Ernst & Young LLP. describe how a
cyberattack targeting electric utilities might prove life-threatening. So far, nU.S. electric utility has suffered a significant cyberattack, but a growing nuof utilities are taking steps to mitigate attacks. Are they doing enough?
29Dynamic Pricing Meter Configuration Trade-oThe main choice a utility faces when selecting meter hardware is wheto purchase an index meter or load profile meter, which is capable ofmeasuring direct consumption, but is more expensive. Michael Priceand Michael Cleveland of Deloitte Consulting LLP reveal results fromDeloittes analysis of three technical configuration scenarios that commeter costs and capabilities.
33Volt/VAR Optimization and the Dynamic Elec
Distribution GridJason Lombardo with S&C Electric Company writes that todays electricdistribution grid is becoming more dynamic as distributed energy resourceadded to it. Distribution planning and engineering teams should consider as they plan to deploy volt/VAR optimization systems.
35Reliability for Hire: Go Beyond Businessas Usual or Risk ObsolescenceFaced with an aging infrastructure, utilities are under pressure to optimizeasset replacement costs, improve operating efficiencies and meet regulatoryrequirements for adopting smart grid technologies. Alyssa Farrell of SASexplains why managing assets in the usual reactive fashion will not allowutilities to meet growing business demands.
38Products
40From the Pages of Electricity History
From the Editor 4
Notes 6
DistribuTECH Brasil Preview 12North Americas No. 1 electricity transmission
and distribution show, DistribuTECH Conference& Exhibition expands into Brasil for the secondconsecutive year, co-locating with HydroVision
Brasil and POWER-Gen Brasil. DistribuTECH Brasilwill feature more than 30 exhibiting companies and
40 plus expert speakers.
KPHOTO / AETB
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eTWACS
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Capacity, reliability, andIts easy to get hung up on what technology is better, faster, or newer when makingsmart grid decisions. A truer measure of success is whether the technology you select
works reliably and effectively.
Thats why utilities that want a flexible and powerful smart grid system need eTWACS.Aclaras eTWACS collects over 99 percent of meter reads and handles a wealth ofadditional data, including interval reads, load control, outage data, billing, andon-demand reads. How? The eTWACS protocol increases capacity through parallelismand concurrent communications. With eTWACS, data moves simultaneously throughsubstations and over distribution feeders and buses without missing a beat.
Want to know more? Contact Aclara and find out how eTWACS can turn your powerlines into data superhighways.
Whats the secret tosmart grid success?Whats the secret tosmart grid success?
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EDITOR IN CHIEFTeresa Hansen
918.831.9504 [email protected]
SENIOR EDITORKristen Wright
918.831.9177 [email protected]
ASSOCIATE EDITORJennifer Van Burkleo
918.832.9269 [email protected]
ONLINE/ASSOCIATE EDITORJeff Postelwait
918.831.9114 [email protected]
GRAPHIC DESIGNERDeanna Taylor
918.832.9378 [email protected]
BUSINESS ADMINISTRATORAngie ODea
918.831.9431 [email protected]
CIRCULATION MANAGERJune Griffin
918.832.9254 [email protected]
SUBSCRIBER SERVICEP.O. Box 3264, Northbrook, IL 63264
phone 847.559.7501fax 847.291.4816 [email protected]
SENIOR VICE PRESIDENT, NORTH AMERICANPOWER GENERATION GROUP
Richard Baker
918.831.9187 [email protected]
PENNWELL CORP. IN EUROPEPennWell International Limited
The Water Tower, Gunpowder MillWaltham Abbey, Essex EN9 1BN, United Kingdom
phone +44.1992.656600fax +44.1992.656700
CHAIRMANFrank Lauinger
PRESIDENT/CEORobert F. Biolchini
SENIOR VICE PRESIDENT, FINANCE
& ADMINISTRATION (CFO)Mark C. Wilmoth
1421 S. Sheridan Road, Tulsa, OK 74112PO Box 1260, Tulsa OK 74101
Phone 918.835.3161 Fax [email protected]://pennwell.com
POWERGRID International is theofcial publication o
4 | August2013www.power-grid.com
EDITOR IN CHIEF
TERESA HANSEN
FROM THE EDITOR
Cyber Criminals areTargeting you and Your Utility
I visited a relative in another state recently and was surprised to find that
my debit card didnt work at Target. I knew I had money in my account to
cover the transaction, but because it was Sunday, I couldnt call my bank. To
expedite my checkout, I gave the cashier my credit card. It was declined, too.
On Monday I called my bank and credit card company to find out
what was going on. I was told by both that the geographic area in which I
attempted to use my cards was flagged as a high-fraud area. Because I dont
normally shop in that area, holds were put on my cards. I realize they did
this to protect me, and Im glad, but I was inconvenienced, embarrassed and
a bit annoyed. To have someone hack into my checking account and clean
me out, or go on a spending spree and max out my credit card, or both,
would have been much worse, of course.
Cyber criminals are part of life. While they can create problems for indi-
viduals, their threat to utilities is much worse. This issue contains two articles
on cybersecurity. They address cyberattacks that occur routinely at electric
utilities, as well as the big one that could inflict major damage on all of us.
Utilities have ramped up and added more resources to prevent and
intercept such attacks, but they need help. Much of that help could come
from the government. (Yes, the government is here to helpreally.) While
clearer laws and regulations and, of course, money, could help, one of the
biggest benefits could come from information sharing. The government has
information about cyberthreats that if shared with electric utilities and other
industries could help them better protect their infrastructures. Thats why
EEI President Tom Kuhn issued a statement in a press release on July 30
praising the Senate Commerce Committee for its bipartisan passage of the
Cybersecurity Act of 2013. The bill covers several issues, but its main focus is
on public-private collaborations aimed at developing best practices and pro-
cesses for protecting critical infrastructures from cyber threats and attacks.
Kuhn said the Act is a bipartisan bill that acknowledges the important
roles of industry and government to secure cyber assets, and respects the
existing mandatory and enforceable cybersecurity standards that currently
govern the electric and nuclear sectors.
He also said it is another step in fostering improved government-industry
coordination to address the evolving cyber threats to critical infrastructure.
Cyber criminals are smart and sophisticated and arent going away, which
is why we cover the topic. In addition to articles, like those in this issue,
we routinely cover cybersecurity on our website, and we plan to offer a
cybersecurity webcast on Dec. 10. Weve also created a new cybersecurity
conference track for DistribuTECH in January. We are doing our best to keep
you in the know.
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NOTES
6 | August2013www.power-grid.com
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GRIDWISE ALLIANCE REPORT:LESSONS FROM SUPERSTORM SANDY, OTHER EXTREME EVENTS
neighborhood and get the lights back
on faster and at a lower cost.
The nations critical infrastructure is
becoming more interconnected, and
utilities must understand and plan for
this interdependence. Many people
depend on smart phones to manage
their lives more effectively. Using this
same cellular network for grid equip-
ment to automatically report its status
and for restoration crews working to
repair the grid to communicate their
efforts requires cellular networks to be
running during these events.
During Sandy, utilities received tweets
with pictures of downed power lines,
yet there was no way to tie these
pictures to their equipment and loca-
tions. The computer systems run by
utilities can be adapted to use these
social media feeds to update the grids
system conditions automatically and
reduce the time delay in responding.
Where there is a high penetration
of distributed energy resources, the
availability of these resources is limit-
ed during outages. New policies, rules
and operating procedures are needed
to safely leverage customer-owned
power sources during major outages
such as Sandy.
The GridWise Alliance, the leading
coalition advocating for the moderniza-
tion of the nations electric system, released
a report that outlines recommendations
to help alleviate the effects of large-scale
events on the U.S. electric system.
The recommendations are the direct
result of a workshop convened after
Superstorm Sandy during which represen-
tatives from 20 electric utilities from across
the U.S., along with suppliers and other
experts, shared their experiences and les-
sons learned in dealing with these events.
Disruptions to our power system from
large-scale events pose more than an incon-
venience in todays digital economy, said
Becky Harrison, GridWise Alliance CEO.
The United States depends
on a reliable, resilient, safe
and secure electric power
system, and when this ser-
vice is disrupted the impacts
are felt by all. Modernization
of the grid would help to
reduce these effects. The
GridWise Alliance report
identifies actions that can be
taken by utilities, policymak-
ers, emergency responders
and technology suppliers to improve the
resiliency of our electric power grid during
future extreme events.
Examples of key insights include:
New technologies deployed on the
electric grid pro-
vide utilities with
advanced remote
control and moni-
toring capabilities.
For example, smart
meters and smart
grid censors pro-
vide utilities with
visibility to actu-
ally know when
the lights are off
without waiting for
customers to pick
up the phone and
report outages.
Advances in
weather forecast-
ing combined with
better modeling of
damage caused by
these events could
enhance the utili-
ties ability to plan
their response
neighborhood by
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o to http://pgi.hotims.com for more information.
EYE ON THE WORLD
Itron Inc. has installed a combination of 25,000 smart water,
heat and gas meters and communication modules as well
as its fixed network for Sino-Singapore Tianjin Eco-
City in Tianjin, China, the company reported. The
comprehensive solution measures, collects and
analyzes data from water, heat and gas meters.
Sino-Singapore Tianjin Eco-City is a flagship
government-to-government project between
Singapore and China. Established in 2007, it is
built on the vision of being a thriving city that is
socially harmonious, environmentally friendly and resource-
efficient. When completed in 2020, Sino-Singapore Tianjin
Memoori, a UK-based market research company, estimates
a $75 billion investment is needed to build a smart grid inBrazil. This represents about a 4 percent share of the total
world expenditure. Expenditure on Brazilian transmission
and distribution projects in 2012 was some $2.75 billion
with most being spent on transmission build out. Investment
in pure smart grid has fallen and will extend beyond 2030.
Brazilian consumers have been paying more for their power
Eco-City is estimated to have some 350,000 residents.
Itrons EverBlu wireless fixed-network system, which has
provided data collection services to Sino-Singapore
Tianjin Eco-City for more than two years, enables
Sino-Singapore Tianjin Eco-City to achieve its vision
of energy and water resource conservation by
providing actionable data such as high accuracy
readings and reading rates, automatic meter reading
and graphical data analysis to educate residents
about their energy and water usage. It also helps simplify
the billing process and provides detailed consumption information
that reduces billing disputes with end users.
than most countries, including China, Latin America the U.S.,
but in March prices fell between 18 to 32 percent, and this willwipe out profit at the cheapest-producing hydroelectric plants.
Drought has reduced the capacity from these plants, and reserve
power from fossil-fueled plants has had to provide the shortfall.
Combine this with the high level of electricity theft, and the
question has to be asked: Where will the money come from to
invest in Brazils ambitious smart grid program?
Itron Technology Forms Foundation for Smart City Movementin China With Sino-Singapore Eco-City Project in Tianjin
Brazils Smart Grid
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NOTES
ConnectSmartly...with HDE
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HUDSON TRANSMISSION PROJECT AHEAD OFSCHEDULE, PROVIDES NYC 660 MW OF ADDITIONALPOWER, ENHANCED RELIABILITY
well ahead of schedule and therefore in
time for the summer peak-load period,
we want to thank many different parties
that helped achieve this result, especially
Governor Andrew Cuomo and his staff,
as well as Senator Chuck Schumer and
numerous federal, state and city agencies
such as the New York State Departments
of Public Service, Transportation, and
Environmental Conservation, the New
Jersey Department of Environmental
Protection, the New York District Army
Corps of Engineers, the city of New York,
and the Borough of Ridgefield, New Jersey.
In addition, we particularly want to
acknowledge the extraordinary teamwork
and cooperation of our customer the
New York Power Authority, our principal
contractors Siemens and Prysmian, Con
Edison, the regional transmission organiza-
tions PJM and NYISO, New Jersey utilities
PSE&G and First Energy, our investors and
lenders, and the many talented workers
who helped design, build and install the
project.
Using high-voltage direct current
(HVDC) technology, the electricity drawn
from the PJM grid is converted from ac to
dc power and then back to ac power at
a new converter station in Ridgefield for
maximizing reliability and controllability
in delivering power to Manhattan.
PROJECT FACTS
Hudson Transmission Partners LLC,
the developer, owner and operator
of the Hudson project, is responsible
for its planning, permitting, financ-
ing and construction. HTP is man-
aged by PowerBridge LLC of Fairfield,
Conn. HTP partners also include
Anbaric LLC of Wakefield, Mass.,
and Triton LLC of Portland, Maine.
PowerBridge LLC announced that its
affiliate, Hudson Transmission Partners
LLC (HTP), completed testing of its under-
ground and underwater, 660-MW electric
transmission project between Ridgefield,
N.J., and Manhattan and is delivering
power to customers in New York City.
The Hudson transmission project route
is about 7.5 miles long with a cable bundle
buried under the Hudson River for about
3.5 miles and buried underground for
some 4 miles, starting in Ridgefield, N.J.
The line connects to the Con Edison sys-
tem at the West 49th Street substation in
the heart of Manhattan and can provide
some 5 percent of New York Citys peak
demand. Project construction began in
May 2011 at a cost of some $850 million
and was completed six weeks ahead of
schedule despite two hurricanes.
The Hudson project is the second major
underwater transmission project com-
pleted by PowerBridge. The first was the
660-MW Neptune undersea transmission
project completed in June 2007, which
extends 65 miles between New Jersey
and Long Island. Neptune has supplied
some 20 percent of Long Islands electric-
ity needs since going into service. The
Hudson and Neptune projects provide
access to power from the PJM energy grid.
Like Neptune, the Hudson project
shows how this type of technology can
bring reliable electric power to densely
populated areas in a cost-effective, non-
controversial and environmentally friendly
way, said Edward M. Stern, president and
CEO of PowerBridge. It is also a great
example of public and private interests
working successfully in partnership to
expand and modernize the nations electric
system.
In completing this complex project
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The Hudson transmission project route is about 7.5 miles long with a cable bundle buried underthe Hudson River for about 3.5 miles and buried underground for approximately 4 miles, starting inRidgefield, N.J. The line connects to the Con Edison system at the West 49th Street substation in theheart of Manhattan and is capable of providing about 5 percent of New York Citys peak demand.Courtesy PRNewsFoto/PowerBridge LLC.
market in the U.S., totaling nearly
165,000 MW and serving about 60
million people in 13 states and the
District of Columbia. PJM accesses its
power from a wide range of sources
including hydroelectric, biomass, oil,
coal, wind, nuclear and natural gas.
Principal investors in the project are
Energy Investors Funds through its
United States Power Fund II, L.P.,
and Starwood Energy Investors LLC,
an affiliate of Starwood Energy Group
Global LLC.
PowerBridge developed, financed,
constructed and manages and oper-
ates the Neptune transmission proj-
ect that brings power from PJM to
Long Island via an undersea cable.
PowerBridge also is developing addi-
tional undersea and underground
transmission projects, including the
proposed West Point Transmission
project that features a 1,000-MW,
80-mile cable underneath the Hudson
River between Athens and Buchanan,
N.Y., that would provide access to less
expensive and renewable energy from
upstate New York for customers in
the New York City area.
Siemens Energy Inc. provided the
design, engineering, construction
and installation of the back-to-back
HVDC converter station in Ridgefield.
Siemens also will provide operation
and maintenance services for the
project in conjunction with its opera-
tion of Neptune.
Prysmian Cables and Systems USA
LLC supplied and installed the
approximately 7.5 miles of 345-
kV underwater and underground
cable that connects PJM with New
York City.
The Hudson cable bundle extends
from the PSE&G Bergen substation in
Ridgefield to the nearby HVDC con-
verter station, and then travels some
3.5 miles underground to Edgewater,
N.J., where it enters the Hudson
River. The cables make landfall on
Manhattans West Side, then travel
from West 52nd Street along the West
Side Highway to the Con Edison West
49th Street substation.
The PJM energy grid is the larg-
est competitive wholesale electricity
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Deadline for nominations is Sept. 16, 2013.
Full rules and nomination form available at www.power-grid.com
Nominate your project today.
Dont miss your opportunity to participate in the 2014 Project o the Year Awards sponsored by
POWERGRID Internationalmagazine.
Awards will be given in the following categories:
Smart Grid Project o the Year
Customer Engagement Project o the Year
Demand Response/Energy Efciency Project o the Year
Renewable Grid Integration Project o the Year
Winners will be recognized in a 2014 issue o POWERGRID Internationalmagazine. A representative
rom the winning utility must be present to accept the award during the POWERGRID International
and Electric Light & Powerawards banquet on the evening o Jan. 27 at the Henry B. GonzalezConvention Center in San Antonio, Texas.
DistribuTECH 2014 is Jan. 28-30 in San Antonio, Texas.
CALL FOR ENTRIES
Go to http://pgi.hotims.com for more information.
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ALFANAR CONSTRUCTION BEGINS MIDDLE EAST T&D PROJECTS
Alfanar Construction signed several stra-
tegic projects worth about $400 million in
the first half of 2013.
A substation project was signed with the
Saline Water Conversion Corp. (SWCC)
aimed at integrating 3,100 MW of capacity
from Yanbu III generating station into the
grid. Alfanar shall be fully responsible for
the turnkey construction of Yanbus three
substations. This project will supply power
to the SWCC pumping stations. It will be
executed on a fast track basis becausee the
substations are scheduled to be completed
and put into service within 22 Months.
A contract signing ceremony was held
under the patronage of His Royal Highness
Prince Abdul Aziz Bin Majid Bin Abdul
Aziz Al-Saud, Governor of Al-Madinah
Al-Munawarah region.
The Saudi Electricity Co. (SEC) awarded
Alfanar two major projects for the con-
struction of 380 kV underground cables
in Jeddah and Makkah. Ali Al Barrak,
CEO of the Saudi Electricity Co. signed
the contract.
These projects involve the construction
of 380 kV underground cables to estab-
lish two circuit links between the Jeddah
Central substation and the Jeddah North/
Al-Faisaliyah substations. They will be
completed in 22 months.
These two projects are part of a chal-
lenging plan by the Saudi Electricity Co. to
upgrade and strengthen the capacity of the
electricity grid across the Western Region
in order to meet the growing demand
for electricity in the areas of Jeddah and
Makkah.
His Royal Highness Prince Abdul Aziz Bin MajidBin Abdul Aziz Al-Saud, Governor of Al-MadinahAl-Munawarah region attended the contract signingby His Excellency Dr. Abdullah Bin Abdul RahmanAl-Husayen, Minister of Water & Electricity and Eng.Sabah Al Mutlaq vice chaiman, Alfanar Group inthe presence of His Excellency Dr. Abdul RahmanBin Mohammad Al-Ibrahim, Governor, Saline WaterConversion Corp.
Other projects include the supply of
power to the upcoming double-track high
speed Haramain railway which included
construction of six new 380 kV substa-
tions and the reinforcement of Hail 2
Power Plant- Extension III.
Go to http://pgi.hotims.com for more information.
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southeast region of the country. It is cur-
rently comprised of 15 hydro plants, two
thermal plants, 52 substations and roughly
20,000 kilometers of high voltage trans-
mission lines. More than 40 percent of the
energy consumed in Brasil passes through
the Furnas Electric System.
In addition, the three events have
been endorsed by Governo Do Estado
So Paulo Secretaria De Energia (the
state of So Paulos secretary of ener-
gy) as well as the U.S. Department
of Commerce (DOC). The DOCs
International Trade Administration will
be at the event to answer U.S. compa-
nies questions about conducting busi-
ness in Brasil. According to the United
Nations Conference on Trade and
Development, Brasil is the fifth most
attractive country for foreign direct
investment from 2012 through 2014.
Brasil is also consistently the largest for-
eign direct investment recipient in Latin
America, receiving close to half of all
South Americas incoming investments.
DistribuTECH Brasil 2013 will officially
kick off with a joint opening keynote
session on Tuesday morning, Sept.
24. Mr. Flavio Decat, President of
Eletrobras Furnas, and Mr. Britaldo
Soares, CEO of AES Brasil, are among
the line-up of featured speakers.
Following the keynote, the smaller,
topic-focused breakout sessions will
begin. These sessions, which offer a
North Americas No. 1 electricity
transmission and distribution
show, DistribuTECH Conference &
Exhibition, expanded into Brasil in 2012
with the launch of DistribuTECH Brasil.
Running Sept. 24-26, 2013, the second
annual event will feature more than 40
speakers, 30 plus exhibiting companies
and networking opportunities.
As in 2012, DistribuTECH Brasil will
again co-locate with HydroVision Brasil,
now in its third consecutive year in
Brasil. POWER-Gen, which has been
successful in the U.S., Europe, Asia,
India and Russia for many years, will
join these two events as well. By co-
locating these three events under one
roof, PennWell has created a dynamic,
exciting event for electric power pro-
fessionals interested in the generation,
transmission and distribution markets
in Brasil and the Latin American region.
DistribuTECH Brasil will locate at the
Transamerica Expo Center. It will cover
electricity transmission and distribution
from end-to-end. Attendees may attend
educational sessions, speak with exhibiting
companies showcasing the latest equip-
ment and services available in the util-
ity industry and network with colleagues.
Brasils Furnas is hosting DistribuTECH
Brasil, HydroVision Brasil and POWER-
GEN Brasil. Furnas is a major subsid-
iary of Eletrobras in charge of generation
and transmission of electric power in the
variety of learning opportunities, are
broken into four industry-related
tracks: advanced metering, power
delivery business, system automation
and system operation. More than 40
speakers will participate in 13 sessions
that fall into these industry tracks. In
addition, a DistribuTECH Brasil mega-
session will close the conference late on
Thursday morning, Sept. 26.
DistribuTECH Brasil is not all learn-
ing and no play. Plenty of social oppor-
tunities will allow attendees to visit and
network with colleagues, acquaintances
and new friends.
With such a wide range of confer-
ence sessions, exposition and network-
ing opportunities, DistribuTECH Brasil
promises to be the highlight of the
industry for 2013.
Exhibit and sponsor information in
this article were accurate at press time
but are subject to change.
SUPPORTING ASSOCIATIONDistribuTECH Brasils supportin
associations include: ABRADEE Associao Brasileira de
Gerao de Energia Limpa Associao Brasileira de
Geradoras Termeltricas
ABRATE Sociedade Mineira deEngenheiors
International TechnicalCommunity
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www.power-grid.com
UTILITY PARTICIPATION
EXHIBITING COMPANIES
AESEletropaulo AESSulDistribuidoraGauchadeEnergia GXEnergia BCHydro CELESCDistribuioS.A. CELGDistribuicao CEMIG CIAENERGETICADEMINASGERAIS-CEMIG ComisionFederaldeElectricidad ConEdNY
The conference program will include utility speakers and authors from Brasil, the U.S., Canada, Mexico,
Venezuela and Guatemala, representing the following companies:
CORPOELEC CPFLEnergia CTEEP DME EDPBandeirante ElektroEletricidadeeServiosS.A. EletrobrasFurnas InstitutoNacionaldeElectrificacion PLC SouthernCaliforniaEdison
BAUMIERAUTOMATIONLTDA CISCO CLEVESTSOLUTIONSINC. CLICKSOFTWARE CRCPRESS/TAYLOR&FRANCISGROUPLLC CONCERTTECHNOLOGIES CST-COMPUTERSIMULATION
TECHNOLOGYAG DNVKEMABRASIL
ECILENERGIA ELETRAENERGYSOLUTIONS ENTEGRAGMBH ESRI ELO ETAP GEENERGYBRASIL GESUPPLYDOBRASILLTDA HEXINGELECTRICALCO.LTDA HIPOTRONICS-HAEFELY-TETTEX HUBBELLPOWERSYSTEMS
INFORMASOFTWARE INMARSATINC. ITRON J&DELECTRONICS KLEINTOOLS KVTEKPOWERSYSTEMPVT.LTD. MINCOMINTERNATIONAL
SERVICOSDEINFORMATICALTDA NANSEN
ORACLE REVISTAOSECTORELECTRICO RUGGEDCOM,ASIEMENSBUSINESS SAPBRASIL S&CELECTRICDOBRASIL SCHNEIDERELECTRIC SDCENGENHARIADESISTEMASLTDA SILVERSPRINGNETWORKS TOATECHNOLOGIES TRILLIANT VENTYX,ANABBCOMPANY
SPONSORSDistribuTECH Brasils sponsors include:
ClickSoftware ConcertTechnologies DNVKEMABrasil
EletraEnergySolutions ELO GeneralElectric Itron Oracle TOATechnologies Ventyx
DistribuTECH Brasil will host a networking reception in the exhibit hall from 5:30 to 7 p.m. Wednesday, Sept.
25. Attendees and guests are invited for hors doeuvres and refreshing drinks while networking with industrycolleagues and visiting exhibits of more than 30 companies.
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S&C ELECTRIC COMPANY
IntelliRupterPulseCloser, available in voltage ratingsof 14.4 kV through 38 kV, features PulseClosingTechnologya unique means for verifying thatthe line is clear of faults before initiating a closingoperation. Pulseclosing is superior to conventionalreclosing. It greatly reduces stress on system
components, as well as voltage sags experienced bycustomers upstream of the fault.
Scada-MateSwitching System, in voltageratings of 14.4 kV through 34.5 kV, is ideal
for automating overhead distribution feeders.All necessary functionssensing, control,and communicationsare provided in one
economical, self-contained package.
Automation needs change and growwith increased load, capacity, and
demands for more reliable service.Scada-Mate CXSwitches meet these
changing needs, economically, involtage ratings of 14.4 kV through 25 kV.
6800 Series AutomaticSwitch Controls provide
remote reporting ofswitch status points,
current, voltage, watts,and VARs via a variety
of protocols.
IntelliNode Interface Module allowsIntelliTeam SG to work with a wide array ofnew and existing intelligent electronic devicesfrom other manufacturers.
S&Cs IntelliTeam isnt justautomatic service restorationS
ince its introduction in 1997, S&Cs IntelliTeam Automatic RestorationSystem has become the industrys standard. The latest version
IntelliTeam SGis a universal solution for improving grid reliability.It works with S&C IntelliRupter PulseClosers, Scada-Mate and Scada-
Mate CX Switches, Remote Supervisory Pad-Mounted Gear, andRemote Supervisory Vista Underground Distribution Switchgear. And,using S&Cs IntelliNode Interface Module, IntelliTeam SG works withprotection relays and recloser controls from other manufacturers too.
But we didnt stop there. Now weve developed IntelliTeam VV andIntelliTeam DEM, along with leading-edge communication products, tomeet other important needs of the intelligent grid.
S&Cs IntelliTeam VV Volt-Var Optimization Systemload-tap changers, voltage regulators, and capacitor controlsto optimize system voltage and power factor based on real-
time conditions. Our IntelliTeam DEM Distributed EnergyS&C PureWave Community Energy Storage Units, toisolate consumers from distribution system operations andtransients for hours, and also integrate the communityswind and solar power sources. And S&Cs SpeedNetRadios and IntelliCom WAN Mesh Radios are ideal for awide range of Smart Grid applications.
-
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18/452012S&
C
ElectricCompany
1044-A1202
IntelliComWAN Mesh Radios provide
reliable, high-capacity, self-healingwireless mesh network communicationfor a wide range of applications requiringhigh throughput and very low latency.
IntelliTeamVV Volt-Var Optimization Systemachieves optimal power factor and voltage levels.It regulates VARs and voltage simultaneously.
Remote Supervisory PMH and PME Pad-Mounted Gear featurepower-operated switches which respond to opening and closingsignals from a remote location. This gear, available in ratings of
control equipment group, for a completely integrated and self-powered automated switching and protection package.
SpeedNet Radio has been optimized for IntelliTeamSG, distribution automation, and SCADA applications.Its high speed and low latency provides the fastest-
Remote Supervisory VistaUnderground DistributionSwitchgear, in ratings of 15.5 kVthrough 38 kV, provides automatedswitching and fault protection, andcan also perform auto-sectionalizingwithout tripping the main breaker.Up to six load-interrupter switchesor fault interrupters can be motoroperated in a single unit.
PureWaveCommunity EnergyStorage System provides distributedelectric energy storage, for reliable,local backup power for consumers.The multiplicity of unitsintegratedand controlled by the IntelliTeamDEM Distributed Energy ManagementSystemoffers higher aggregatedavailability . . . keeping the gridfunctioning for more consumers.
The IntelliTeamDEM Distributed Energy Management Systemaggregates PureWaveCommunity Energy Storage Units into adispatchable energy source. It provides fully automated charging anddischarging of the energy storage units, either at scheduled times or tomeet target demand at feeder and substation transformer levels.
S&Cs solutions for improved grid reliability,communication include a wide range of supportingengineering and design, and construction andimplementation services. These services can beprovided individually or on a turnkey basis with theequipment. Contact S&C today to see how we candesign and implement a solution for your system.
Visit us at sandc.com/intelliteamproducts
or call us today at 773-338-1000.
Scan this QR
Code on your
smartphone
to learn more
about S&Cs
comprehensive
solutions.
Go to http://pgi.hotims.com for more information.
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See us at
DistribuTECH BrasilSeptember 24-26, 2013
at the
Transamerica Expo Center
So Paulo.
Go to http://pgi.hotims.com for more information.
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Poweringup VSAT
BY ALEXANDRE AUGSTROZE GONALVES, IDIRECT
unreliable because of line-
of-site constraints.
By contrast, VSAT net-
works can provide immedi-
ate, ubiquitous coverage to all
substations and power generation sites.
This solves the challenge of running
costly fiber or building expensive towers
for microwave radio links.
VSAT networks can run broadband
applications such as video and voice
over IP reliably and efficiently while
maintaining supervisory control and
data acquisition (SCADA) connectivity at
these sites. VSAT also can support real-
time data exchange, as well as extend
high-speed networks or VPNs to enable
secure file transfer, video or similar
broadband services.
S
atellite communications, often
referred to as VSAT (very small
aperture terminal), has enabled utilities
around the globe to expand their
network reach rapidly as they develop
the smart grid. Worldwide, governments
are mandating that utilities secure their
operations, manage energy efficiently and
ensure business continuity.
In Brazil, utilities must meet new
government laws and mandates from
industry regulators such as ANEEL, the
Brazilian electricity regulatory agency.
Effective January 2013, the Brazilian
government passed law code MP 579,
which is aimed at lowering electricity
costs through more efficient operations.
For example, ANEEL mandated an
implementation of advanced metering
infrastructures (AMIs) in all residential
areas to improve energy monitoring.
To comply with similar regulations,
utilities in North America and Europe
have turned to VSAT technology. Internet
Protocol (IP)-based VSAT systems enable
utilities to extend the smart grid anywhere
it is required and expand connectivity
across multiple utility operations over
100 percent of their coverage area. They
also can comply with government-issued
smart grid initiatives, such as setting
up high-definition cameras and
creating virtual private networks
(VPNs) for security and offering a
backup communications solution for
business continuity.
Utilities that have made advancements
in the smart grid have discovered VSAT
technology is essential. Utilities in Brazil
can strengthen their operations by
following suit.
EXTENDING SECURE
CONNECTIVITY TO REMOTE
SUBSTATIONS
Utilities in Brazil use fiber for a portion
of their networks, yet a significant number
of remote utility substations, such as
those in northern Brazil, are unable
to be connected because of distance
and environmental challenges. Investing
more in fiber to reach these locations
would be costly. Microwave links are
Alexandre Gonalves is a systems engineer with iDirect based in Rio de Janeiro. He is iDirects
resident technical expert in the Latin America region, where he is responsible for designing satellite-
based IP networks, equipment demonstrations and lab-testing network solutions. Prior to joining iDirect,
Gonalves was a technical support director with Intercel Telecoms. He has worked in the IT engineering
and satellite communications industries more than 11 years. He has a bachelors degree in computer
science from DeVry University and is fluent in Portuguese, Spanish and English.
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ever, allows utilities to cover their entire
service territories. VSAT can be more
cost-effective than other core network
technologies.
For lower capital costs, a utility could
fully outsource its satellite capacity,
allowing a service provider to configure
and manage the network at an opera-
tional amount thats competitive with
monthly cellular costs.
Security. Utilities might think satellite
is not secure, but VSAT platforms, which
are configured as a closed VPN, are
secure. Adding support
for concurrent two-way
Advanced Encryption
Standard 256-bit link
encryption makes
packet transmission
via satellite as secure as
other communication
technologies, including
terrestrial and wireless.
For example, virtual
local area networks
(VLANs) allow users in a broadcast
domain to be grouped together logi-
cally and not physically. Satellite sup-
ports VLAN tagging, which requires
permission to access the network. This
guards against outside attacks and makes
IP-satellite more secure than Wi-Fi.
INVESTING WISELY
THROUGH SATELLITE
Satellite communication is needed
to advance the smart grid. No longer
challenged by initial latency or reli-
ability challenges, satellite is a cost-
effective and secure solution that can
provide backup communications and
easily support core smart grid and dis-
tribution automation applications. That
should spark some interest for Brazilian
utilities.
UNDERSTANDING THE
VALUE OF SATELLITE
Satellite networks have increased in
reliability, affordability and speed. VSAT
can provide cost-effective, two-way, real-
time communications solutions. Several
common misinterpretations about satel-
lites reliability, latency, cost and security
still exist.
Reliability. A primary misconception
is that satellite does not have the reliabil-
ity to run core operations with the same
quality as terrestrial networks; however,
recent innovations have
allowed VSAT to pro-
vide highly reliable net-
work connectivity.
First, VSAT is a pri-
vate network, which
means it is reliable and
secure. Next, second-
generation Digital Video
Broadcasting Standard
(DVB-S2) in combina-
tion with adaptive cod-
ing and modulation (ACM) and uplink
power control (UPC) and adaptive time
division multiple access (TDMA) have
boosted performance on the outbound
and inbound channels.
Latency. There is a misperception
that satellite has too much latency to
support critical applications such as
SCADA. While terrestrial latency is mini-
mal, VSATs latency, approximately 600
to 700 milliseconds roundtrip, is suitable
for most utility application, including
SCADA, substation automation, distribu-
tion automation, smart meter backhaul,
voice and video.
Cost. IP satellite platforms tradition-
ally are seen as too costly. Extending
high-speed broadband and advanced
communications applications to the
most remote locations with VSAT, how-
SMART METER
BACKHAUL SOLUTION
To improve energy monitoring, utilities
are deploying smart meters and sensor
devices across the smart grid to monitor
operational priorities such as energy distri-
bution and fault detection along distribu-
tion lines. Utilities then must aggregate
this data to gain real-time visibility into all
areas of the distribution networks. VSAT
can backhaul data efficiently from AMI
concentrators and distribution automation
networks to operation centers regardless
of location.
ENSURING CONTINUITY
OF OPERATIONS
VSAT can be a mobile solution and a
backup solution when terrestrial commu-
nications networks fail. VSAT is indepen-
dent of terrestrial infrastructures. When
a primary network goes down, VSAT can
handle data, voice and video connectivity
in any location. VSAT remotes even can be
mounted on a vehicle or trailer to provide
temporary connectivity to remote substa-
tions and emergency response personnel.
For lower capitalcosts, a utilitycould fullyoutsource itssatellite capacity,allowing aservice providerto configure andmanage thenetwork.
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Back row left to right: Andrew Blaver(Program Manager), Luke van Zeller (Project Officer),Mark Goninon (Data Officer)Front row left to right: Jai Thomas (ProjectOfficer), Venetia Davies (Project Support),Rebecca Hargrave(External Affairs Manager)
Australian Utility Drives Network Efficiencies
Through Customer Engagement
BY REBECCA HARGRAVE, WESTERN POWER
of 10 in 2012. The
continuing uptake of
refrigerated air conditioner
systems, in particular during the past
10 to 15 years, is recognized as a key
driver of increasing WA s electricity
peak demand.
To address this issue, Western Power
is investigating innovative ways to ben-
efit customers and defer network infra-
structure investment via its smart grid.
Western Power is focusing on the
development of product and service
offerings to save customers money
over the longer term by operating the
network more efficiently, said Mike
Davidson, Western Powers smart grid
development manager.
Western Australia (WA) is the
largest state in Australia, occu-
pying the entire western third of the
continent. WA has some 2.3 million
residents (around 10 percent of the
national total), and most live in the
capital, Perth.
The electricity network in WA, one of
the largest and most isolated networks
in the world, is owned and operated by
Western Power.
The Western Power Network covers
253,038 square kilometres and sup-
plies electricity to more than 1 mil-
lion customers. Unlike the series of
interconnected networks that cover all
other major urban areas in Australia,
Western Powers network is isolated
and self-contained. Network custom-
ers electricity needs must be delivered
by the system itself without any outside
support or backup.
Western Power, like many network
operators across the globe, is challenged
with ensuring its infrastructure has the
capacity to meet increasing residential
peak demand. Peak demand strains
Western Powers electricity network; the
top 15 percent of electricity supplied is
used only 1 percent of the time.
With average summer temperatures
of 31 C (88 F) and sustained maxi-
mums of above 40C (104F), residen-
tial air conditioner use in Perth has
increased from 45 percent of house-
holds in 1999 to more than nine out
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signals sent by Western Power via smart
meters and home-area networks. The
signal would command each air con-
ditioners compressor to cycle on and
off while the fan continued running,
minimizing customer discomfort. The
compressor was cycled in combinations
such as 15 minutes on and off, 10 off 20
on, or 20 off 10 on. Customers were not
advised before the events.
Results show significant network ben-
efits. Electricity consumption for par-
ticipating households fell by an average
of 0.9 kW per participant during trial
events, which equates to 33 percent of
the average air conditioner load.
Results from the trial were mod-
eled to better understand the potential
impacts of implementing similar pro-
grams across Western Powers network.
The results indicate that reducing
the electrical load of air conditioners
during times of high demand has the
capacity to reduce system peak, as
well as the potential to have an even
Installing more than 11,000 smart
meters and associated communications
infrastructure as part of its Smart Grid
Foundation Trial provided Western
Power with the technology platform
design and number of network trials to
deliver customer-focused products and
services.
Providing customers with choice
and the opportunity to benefit was
the core objective of our Smart Grid
Foundation Trial, Davidson said.
To address increasing residential
peak demand, Western Power collabo-
rated with the local electricity retailer
and ran a demand response air con-
ditioning trial (ACT) that uses smart
grid technology to target residential air
conditioners.
ACT is the first demand manage-
ment trial in Australia to utilize a home-
area network enabled by smart grid
infrastructure, Davidson said.
The primary objectives of the ACT
trial were to:
1. Confirm a measurable and control-
lable demand reduction could be
achieved;
2. Understand customer response
and quantify customer benefits;
3. Validate the use of smart meter-
ing infrastructure as a valid means
of managing residential demand
response;
4. Determine the potential for using
demand response to defer network
investment; and
5. Determine cost and scale implica-
tions of a widespread rollout.
The trial used custom demand
response enabling devices (DREDs),
which were installed in participants air
conditioners. Western Power controlled
the DREDs by sending signals to the
smart meters via a home-area network.
Year one of the trial (2011) was
designed to test the technology and
back-office systems to prove function-
ality. Year one testing was deemed suc-
cessful, so the main focus of the trial
in year two (2012) proceeded and was
designed to coincide with residential
peak demand (4-7 p.m. on the hottest
days of the year) and to understand the
customer experience.
Seven hundred eighty-eight cus-
tomers volunteered to join the trial,
with 377 meeting the selection criteria
(based on air conditioner type and size)
and participating, receiving an incen-
tive payment of $200 for two years.
Ten demand response events were
run from December 2011 to March
2012 from 4-7 p.m. on weekdays when
the maximum daily temperature was
higher than 35 C (95 F) after several
preceding hot days. During an event,
participants air conditioners were con-
trolled remotely by communications
Event Profile Case Study 1
210
190
170
150
130
110
90
70
50
AverageLoad(kW)
Event: BA
Average Reduction
4-6PM: 0.71 kW6-8PM: 0.55 kW
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
11:00
12PM13
:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
23:59
For event 8A, participants were divided into two subgroups: a participant group and acontrol group. The maximum temperature on this day was 40 C. The demand responseevent occurred between 4 and 8 p.m. The event used randomized 30-minute cycles (15minutes off and 15 minutes on) of the air conditioners compressor. Each cycle wasrepeated eight times during the four-hour event. The image indicated the peak demand ofthe active participant group (those whose air conditioners were cycled) was some 25
percent less than that of the passive group (those whose air conditioners were not cycled)during the event.
Nonparticipating Control Group
Event Group
Difference
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It is essentialthat customersare brought into
the electricitysupply chain tomaximize return oninvestment.
- Mike Davidson,
Western Power
needs and customer wants. It is essen-
tial that customers are brought into the
electricity supply chain to maximize
return on investment, Davidson said.
Customers have long been a pas-
sive recipient in the electricity sup-
ply chain, he said. Without fostering
community participation through edu-
cation-based community engagement,
the successful deployment of new tech-
nologies to drive network efficiency
will be compromised.
The balance of power is shifting
toward customers. Utilities who do not
deliver customers with choice and the
opportunity to benefit will be unable to
maximize their investment.
Because of the success of the trial,
Western Power will consider how this
technology can be deployed cost-effec-
tively and focus on areas of the network
that are constrained or becoming con-
strained because of air conditioning-
driven residential peak.
Editors Note: POWERGRID International
is accepting nominations for 2014 Projects of
the Year Awards. Visit www.power-grid.com for
details.
greater impact on local feeders that are
constrained due to residential peak,
Davidson said.
The customer experience was very
favorable, according to Western Power
research.
Four out of five participants had
a positive experience, and more than
one-third rated the experience as 10
out of 10, Davidson said. Over 76
percent of participants indicated that
they felt no change in comfort levels,
and 79 percent indicated that they were
happy with the performance of their air
conditioner throughout the course of
the trial.
Around half of customers reported
a sustained reduction in the use of air
conditioners as a result of the trial.
Sixty-six percent of participants
reported an increasing awareness of
their daily energy
usage and the adop-
tion of energy saving
behaviors, Davidson
said. We saw this
result as a great added
benefit of the trial.
Using the posi-
tive results from the
trial, Western Power
plans to look for other
opportunities to effec-
tively reduce peak demand in similar
ways. If used more widely, these kinds
of programs might present a viable
alternative to investing in costly new
infrastructure.
Feedback from industry has been pos-
itive, with the trial named runner-up in
POWERGRID Internationals Project of
the Year Awards in February 2013.
Western Power was honored to be
acknowledged on the international
stage, Davidson said. We are proud of
the work we are delivering in Australia,
in particular the strong, mutually ben-
eficial relationships we are building
with our customers.
Mark Paterson,
chairman of Standards
Australia EL-054
Committee, said the
Western Power trial is
a viable model.
The Western Power
trial is the first of its
kind in Australia and
provides perhaps the
nations first illustra-
tion of what the intel-
ligent networks of the future may look
like, particularly in regard to demand
response, Paterson said.
Through its Smart Grid Foundation
Trial, Western Power has delivered cus-
tomer programs such as ACT, as well
as access to real-time electricity use
data via an in-home display and vol-
untary time-of-use tariffs. These pro-
grams have provided mutual benefits
to customers and the network operator
by bridging the gap between network
2System Electricity Demand, July 1, 2011 to June 30, 2012
Demand(MW)
4,500
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
Jul2
011
Aug20
11
Sep2011
Oct2
011
Nov2
011
Dec2
011
Jan2
012
Feb
2012
Mar
2012
Apr2
012
May
2012
Jun2
012
Max Demand of 4,049 MW
at Jan. 1, 2012, 16:30
Min Demand of 1,525 MW
at June 11, 2012, 01:30
Date
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BY JOSE GRANADO AND JOSH AXELROD, ERNST & YOUNG LLP
related extortion.
Many of these executives are bracing
for more aggressive, larger-scale attacks.
Some 40 percent of those surveyed by
McAfee said they expected to face a
major incident that causes a loss of
services for at least 24 hours, loss of life
or injuries.
Mandiant, a U.S. cybersecurity firm,
reported in 2013 that Chinese military
personnel likely hacked into a Canadian
company that makes switches and other
gear for oil and gas pipelines. That access
was cut immediately so the intruders
could not take command of the systems.
he headlines are alarming. The
U.S. faces a possible Cyber Pearl
Harbor, former Defense Secretary Leon
Panetta warned in 2012. A cyberattack
targeting power plants might prove life-
threatening, said Janet Napolitano,
Homeland Security secretary. Enemies
of the U.S. are seeking the ability to
sabotage the power grid, President
Barack Obama said in his State of the
Union.
So far, no U.S. power plant has
suffered a significant cyberattack, and
a growing number of utilities are taking
steps to mitigate attacks. Nevertheless,
the industry remains too vulnerable.
Utilities are high-value targets. They
house a treasure trove of financial data
and provide essential services that if
disrupted for a prolonged period might
trigger civic and economic unrest.
Consider the massive 2003 blackout
that left some 50 million people across
North America without power for up
to four days. Officials said the outage,
caused when a sagging power line came
into contact with overgrown trees, cost
an estimated $6 billion and contributed
to 11 deaths. The damage caused by
a sophisticated cyberattack could be
much worse.
How real is the risk of a debilitating
cyberattack to the power and utilities
sector? According to a report from
information technology (IT) security
firm McAfee and the Center for
Strategy and International Studies in
Washington, DC, small-scale incidents
occur routinely. The 2011 report
found that 85 percent of executives
in the power, oil and gas and water
sectors globally experienced network
infiltrations, and a quarter reported
they had been victims of a network-
Jose Granado is a principal and security
practice leader for Ernst & Young LLP.
Josh Axelrod is a senior manager and
power and utilities information security
sector lead for Ernst & Young LLP.
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security controls implemented for your
specific technology environment might
be as effective.
Defining the governance and support
structure necessary to maintain the
solution.
REGULATORY, COST CONCERNS
The North America Electric
Reliability Corp. (NERC) established
the critical infrastructure protection
(CIP) cybersecurity standards that
require designated utility owners and
operators to safeguard critical assets
that are essential to the operation of the
North American bulk power system.
The bulk power system as currently
defined, however, excludes facilities
below a designated threshold. In some
large cities, including New York and Los
Angeles, many facilities used for local
power distribution are not required to
be afforded the protections the NERC
CIP standards are intended to provide.
Federal regulators are concerned about
these exclusions but say theres little
they can do to address the situation.
In a 2011 appearance before Congress,
a top official with the Federal Energy
Regulatory Commission said the
organization lacks the legal authority
to protect the grid adequately from
physical and cyberthreats.
Utilities face additional challenges
with cybersecurity regulation, namely
cost. Complying with federal standards
often is prohibitively expensive. And
state regulators have been reluctant
to approve rate hikes to help utilities
recoup the costs of cybersecurity
investments. Utilities must not wait
for rate increases or direct government
funding before they address their
cybersecurity systems. Failing to invest
carries too great a risk.
Designing an effective cybersecurity
system for an electric utility is
particularly challenging. Utilities
are enormously complex entities
that depend on various devices and
technologies to make the power grid
function properly.
As a result, no single off-the-shelf
product can address the industrys
cybersecurity concerns. Many providers
offer pre-packaged solutions, but such
an approach cannot fully consider a
utilitys cybersecurity needs. Industry
security professionals
instead must develop
customized techniques
that protect legacy
technology platforms yet
remain flexible enough
to respond to the
frequent introduction
of new devices and
equipment.
To further complicate
matters, utilities also must protect
themselves from attacks caused by
well-intentioned staff members who
unknowingly cause breaches when
downloading software or using file-
sharing programs. These actions might
introduce harmful malware and viruses
to the computer network, possibly
causing service disruptions.
Power and utility companies should
consider the following when develop-
ing a successful approach. First, iden-
tify the risk profile. Tailored solutions
cannot be devised until the challenge
is articulated clearly. Questions to help
identify the risk profile of a facility
include:
How does the organization define
cybersecurity risk? Does the
potential risk affect the business?
What are the avenues by which
such threats might enter our
environment?
How prevalent are the risks in our
industry? What have our peers and
competitors faced, and what can
we learn from those incidents?
What threats might be invited
by the behavior of our own
employees? Are our policies about
network access clear and effectively
communicated?
How can we align our responses
to cybersecurity risk with industry
standard security
principles, such as ISO
27001/27002 or NIST
SP800-53?
After making the
determinations, develop
a cybersecurity strategy.
Steps utilities should
consider include:
Aligning cybersecuri-
ty to the organizations overall IT strat-
egy based on the defined risk profile.
This helps build support from company
board members and top executives, as
well as field managers and other per-
sonnel.
Analyzing the cybersecuri ty
issues unique to operations, supply,
procurement, human resources
management, etc., and noting areas of
difference and integration. Get all parts
of the organization working together.
Rather than focusing on tactics to
address possible security breaches,
develop a cybersecurity approach based
on a broad security principlea rating
of breach tolerance, for instancethat
can be achieved via several techniques.
Not assuming that a large-scale
solution, equivalent to a brand-new IT
security system, is needed. Additional
No singleoff-the-shelfproduct canaddress theindustryscybersecurityconcerns.
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BY DMITRIY AYRAPETOV, DELL SONICWALL
detect and highly effective. DDoS attacks
are cheap because they can leverage
distributed networks of thousands of
zombie computers taken over by worms
or other automated methods. For instance,
the DDoS attack MyDoom used a worm to
distribute flood attacks. Because these
botnets are globally sold and available on
the black market, an attacker might buy
the use of a botnet for less than $100 for a
flood attack or contract specific attacks for
as little as $5 an hour.
Financially driven DDoS
attacks typically are based
either on extortion
or competition.
E x t o r t i o n
It is a common headline: Prominent
website brought down by attackers.
The backstory to this growing threat to
business is a distributed denial-of-service
(DDoS). Whether youre a Fortune 500
global enterprise, government agency or
small- to mid-size business, youre on
the target list of todays cyberthugs. Even
security-savvy businesses with plenty of
financial resources and experts to protect
themselves have fallen victim to this threat.
Recently, the number of DDoS incidents
has increased significantly. Attacks also
have grown in scale, exceeding traffic
volumes of 100 gigabits per second. One
prolonged attack on an e-commerce
site in Asia involved a botnet of more
than 250,000 zombie computers, many
reportedly based in China. Criminalsuse DDoS because it is cheap, hard to
Target List of Cyberthugs;Target List of Cyberthugs;
to Combat VulnerabilitySteps
Youre on the
10
-
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www.power-grid.com
such as unified threat management
and next-generation firewalls, which
protect against single-point-of-failure
breaches. Effective solutions fea-
ture multiprong defenses, including
intrusion prevention, antimalware,
content filtering and application-
intelligent firewalling.
Enforce access controls.
Criminals cannot damage or take
control of your SCADA systems
unless they can reach them. You
must design and implement rules for
access control and sharing of data,
applications and resources. You also
must define, implement and monitor
all external secure access connections
needed for business users, remote
maintenance, third parties and oth-
ers. Establish policy-based access cri-
teria, limiting access privileges to a
minimum. Keep an up-to-date list of
access accounts, periodically check
logs, and renew all access credentials
with enhanced access control where
necessary.
Secure your remote access.
The exponential growth of mobile,
wireless and widely distributed net-
works presents a vastly greater poten-
tial for unauthorized remote access.
Secure all remote access over virtual
private networks (VPNs) using tech-
nologies such as SSL VPN.
Harden SCADA features.Certain
automated SCADA features (e.g.,
remote maintenance) potentially can
undermine security by creating vul-
nerabilities for unauthorized access
or intrusion attacks. Work with your
schemes often profit by demanding sig-
nificant ransoms from victim organizations
to prevent DoS.Ideological attacks can be
launched by government
entities or grassroots
hacktivists. Hacktivists
tend to seek publicity by
obstructing high-profile
organizations or sites that
symbolize conflicting
political views or prac-
tices. One of the most
notorious examples of a
hacktivist is the loosely
affiliated group Anonymous, who have
claimed responsibility (and publicity) for
bringing down sites of such high-profile
organizations as the FBI and the CIA and
have targeted websites in more than 25
countries across six continents.
WHOS NEXT?
Because hacktivist agendas can be vola-
tile and unpredictable, business or indus-
trymight be targeted as a symbol of the
latest cause du jour. In the case of govern-
ment-launched cyberwar DDoS attacks,
not only .gov targets are vulnerable. Such
attacks also can target affiliated vendors
that supply key infrastructure, commu-
nications or transportation services or
seek to cripple key business or financial
transaction servers.
Who is next? It is unreasonable to think
it might not be you. The danger to utilities
is not simply DDoS; it is the bigger threat
of viruses designed not to steal but to
delete data