JANuARY 7, 2013

RIVERS RENEWED PG 2

YEAR IN REVIEW PG 3-6

pOWERGRAMSPublished siNCe 1920 for the emPloyees of AlAbAmA Power ComPANy PriNted oN reCyCled PAPer

pOWERGRAMS

100% CONNECTED

Renew Our Rivers’ cleanups brought in more than 277

tons of litter and debris in 2012, bringing the all-time cumulative total collected to 12,638,830 pounds. The waterway cleanup effort begun in 1999 by former Alabama Power employee Gene Phifer has been adopted by Georgia Power, Mississippi Power and Gulf Power employees and thousands of volunteers. “The enormous amount of trash and debris removed by Renew Our Rivers volunteers has significantly improved our lakes and rivers,” said Matt Bowden, vice president of Environmental Affairs. “But it is the educational aspect of the program that has made long-term impacts through volunteer growth and changing individual habits.”

Alabama Power employees and community volunteers have removed 10,192,010 pounds in the history of Renew Our Rivers. In 2012, more than 5,815 people took part in the cleanups, collecting 195.91 tons in 30 events. “The result is a grass-roots effort that continues to grow and expand to other waterways,” said Environmental Affairs Specialist Doug Powell. “It is growing by heaps and pounds. Imagine what our waterways would look like if this litter and debris had not been removed.” The largest amounts of refuse collected last year were during the Weiss Dam event on the Coosa River (34.54 tons), followed by the Greene County Steam Plant cleanup on Lake Demopolis (16.11 tons) and an event on

the Chattahoochee River (15.5 tons). The Weiss cleanup had the largest volunteer crew (1,762), followed by H. Neely Henry’s event (900 volunteers) and Logan Martin Dam (500). “The good news is that the poundage appeared to have peaked in the 2005-2006 time period and it is now starting to trend down,” Powell said. “We are expanding our cleanup areas and it does appear the program is accomplishing what it was intended to do.”

River cleanups boost environment

PAGE 2

Feb. 12-16 Alabama River (Henry Lock and Dam to Pintlala Creek)Contact: Park Ranger Theodis Williams at 334-872-9554.

Feb. 19-23 Lower Alabama River Contact: Kathy Maness at 334-682-4296.

March 1-2 Lake Eufaula (Chattahoochee River)Contact: Brad Moore at 334-616-7888.

March 15-16 Lake Seminole (Chattahoochee River)Contact: Melanie Rogers at 334-814-4673.

March 16-23 Logan Martin (Coosa River)Contact: Bud Kitchens at 256-239-0242.

April 1-6 Weiss Lake (Coosa River)Contact: Shad Ellis at 256-927-7172.

April 6 Lay Lake-E.C. Gaston Steam Plant (Coosa River)Contact: Byron Corina at 205-669-8301.

April 6 Cahaba River (upper)Contact: Kristen Self at 205-368-5516.

April 9-11 Mobile River (Plant Barry)Contact: David Griffin at 251-829-2736.

April 12 Dog RiverContact: Mitzi Houk at 251-829-2146.

April 13 Cahaba River Contact: Paula Fancher, email: grits21@netzero.com or cahabafriends@gmail.com.

April 13 Lake Mitchell (Coosa River)Contacts: Lee Poe at 205-389-2480, or Dale Vann at 205-979-5559 or 205-910-3713 (cell).

April 15-20 Lay Lake (Coosa River)Contact: Judy Jones at 205-669-4865 or go to www.laylakehobo.org.

April 19 Yates and Thurlow (Tallapoosa River)Contact: Joel Johnston at 334-239-6323.

April 20 Lake Jordan (Coosa River)Contact: Barbara Dreyer at 334-567-7551 or go to lakejordanhobo.org.

April 27 Middle Tallapoosa RiverContact: Eugene Jenkins at 256-395-0049.

May 1-3 H. Neely Henry (Coosa River)Contact: Lisa Dover at 256-549-0900.

May 11 Weeks Bay Contact: Michael Shelton at 251-928-9792 or email to Michael.shelton@dcnr.alabama.gov.

May 17 Mulberry ForkGorgas Steam PlantContacts: Bruce Williams at 205-668-2324 or Justin Brown at 205-686-2306.

May 20-21 Smith Lake (Walker County)Contact: John Kulbitskas at 205-384-5415.

May 24-25 Smith Lake (Cullman County)Contact: Eddie Hand at 256-287-1545.

May 28-June 1 Bankhead Lake (Black Warrior River)Contacts: Kellie Johnston at 205-623-0458 or the Army Corps of Engineers at 205-553-9373.

June 26-27 Smith Lake (Winston County)Contact: Allison Cochran at 205-489-5111.

Aug. 5-10 Holt Lake (Black Warrior River)Contacts: Kellie Johnston at 205-623-0458 or the Corps of Engineers at 205-553-9373.

Aug. 10 Upper Tallapoosa RiverContact: Lex Brown at 256-239-6399.

Sept. 11-14 Village CreekContact: Mable Anderson at 205-798-0087.

Sept. 13 Locust Fork (Plant Miller)Contact: Wesley Hicks at 205-438-1399.

Sept. 20-21 Smith Lake (Cullman County)Contact: Eddie Hand at 256-287-1545.

Oct. 23-26 R.L. Harris (Tallapoosa River-Lake Wedowee)Contact: Marlin Glover at 770-445-0824 or Sheila Smith at 256-396-5093.

Oct. 26 Lake Mitchell (Coosa River)Contacts: Lee Poe at 205-389-2480 or Dale Vann at 205-979-5559 or 205-910-3713 (cell).

Nov. 8-9 Lake Martin (Tallapoosa River)Contact: John Thompson at 334-323-7880.

Lake Demopolis cleanup dates pending

RENEW OUR RiVERS 2013

ON ThE COVER: A pre-2011 meter dial symbolically spells out the turning of the new year. Installation of new digital meters for all Alabama Power customers was completed in late 2010.

Photo Illustration by Jay Parker.

2012 ThE YEAR IN REVIEW

River cleanups boost environment

At the Business Forum in March, CEO Charles McCrary said a culture of doing more propels the company to

the forefront.

In 2012 Alabama Power employees continued their

tradition of setting industry standards for performance, safety, reliability, innovation, customer service, and community and national assistance work. The company’s 106th year was memorable on many fronts, as employees garnered awards for efforts running the gamut of potential areas of excellence. Highlights of the past 12 months include:

JANUARy

• PowerEngineeringmagazinehonored Plant Miller as the nation’s best coal-fired project foritsfluegasdesulfurizationefforts. The plant launched the state-of-the-art environmental technology, further reducing emissions and earning distinction as one of the nation’s cleanest coal facilities.

• Deadlytornadoesagainstruckthe state Jan. 23, destroying several hundred homes and businesses, downing thousands of trees and leaving two people dead. The storms knocked out power to 61,929 customers in the Birmingham and Southern divisions, with most service being restored within two days.

• Thestartofanewyearmarked the beginning of a new communication tool for Alabama Power. The company’s Facebook page went online, providing another venue for sharing company news and information. The launch was accompanied by revamped Twitter and youTube channels.

FEBRUARy

• AlabamaPowerrankedNo. 1 in the South for the second consecutive year in J.D. Power and Associates’ Electric Utility Business Satisfaction Survey. The study consisted of online polling of more than 24,300 business customers of the 95 largest utility brands in the country. Alabama Power’s score rose from 683 the previous year to 705.

• TheGreenProgressReportcompiled by the nonprofit Green Resource Center for Alabama applauded the company for several of its

initiatives, including efforts related to solar energy research and wind power. Also gaining high marks were the ongoing Renew Our Rivers cleanup campaign and the new bike-share program at Corporate Headquarters.

• Anunusedbuildingindowntown Tuscaloosa is being transformed into a cultural showplace with the help of the Alabama Power Foundation, which gave $100,000 to the State Council of the Arts. The Dinah Washington Cultural Arts Center will benefit many artisticandcivicorganizations.

MARCH

• MembersoftheAlabamaPowerServiceOrganizationwere applauded for giving more than 66,000 hours of service to help in their communities. The Outstanding Member Participation Award was given to the Southeast/Farley Chapter, with a 74 percent increase in volunteer hours per member, and the Gaston Chapter for most volunteer

hours per member (33).• Thenationallyrecognized

Renew Our Rivers cleanup campaign has passed 12 million pounds of debris removed from state waterways since the project began in 2000. It has drawn more than 44,000 participants from across the Southeast.

• Fortwoyearsrunning,theVarnons Power Delivery team has earned the company’s No. 1 ranking for SAIFI (system average interruption frequency index), which represents how often customers experience outages. The Enterprise work group supplied overall outstanding reliability for both SAIFI and SAIDI (system average interruption duration index). The Haleyville work group had the largest improvement in reliability, moving to 12th place among 33 teams statewide.

APRIL

• AlabamaPowercontinuestobe the state’s most respected company, with its overall favorability the highest in seven years based on a wide-ranging survey by the independent Hawthorn Group of Alexandria, Va. A telephone poll of 1,120 people across the state found 54 percent believe Alabama Power is “the best company in Alabama,” with 81 percent giving the company an overall favorable rating, which was tops among nine other familiar state companies.

• AlabamaPowerwontheEdison Electric Institute awards for storm restoration in the company’s service territory following the April 27 tornadoes and for assisting other utilities in restoration efforts after Hurricane Irene. The company was also honored for restoration efforts in partnership with Georgia Power after a snowstorm on the East Coast.

• Thecompanyinitiatedthe“Putting Power Into Healthcare” partnership with 27 hospitals and Birmingham’s Proventix

Linemen restored power after Jan. 23 tornadoes.

An Alabama Power Foundation grant helps Akron teacher Rebekah Wolfe.

Continued on Page 4

PAGE 3

Systems to reduce healthcare-associated infections, improve patient outcomes and cut healthcare costs. During a trial run, hospital-acquired infections were reduced by 22 percent using a hand-washing based system.

MAy

• AninauguralreportbyJ.D.PowerandAssociatesplacedAlabamaPower’s website highest in the Overall Satisfaction Index Ranking among 48 electric utility sites studied. The site was applauded for allowing customers to easily log in, view or pay bills and access account history, among other aspects.

• PlantBarrywonthePartnersforEnvironmentalProgressEnvironmental Stewardship Award for its National Carbon Capture and Sequestration Center, which uses groundbreaking technology to reduce carbon dioxide emissions and produce cleaner energy.

• TwentyAlabamaPoweremployeesfromMitchellDam,PlantsMiller, Gaston and Gorgas, Generation, 12th Street Crew Headquarters and Talent Acquisition talked about their jobs to high school students at the SkillsUSA event at the Birmingham-Jefferson Convention Complex. About 2,000 students participated in competitions and leadership workshops at the event.

JUNE

• AlabamaPowercelebratedthe75thanniversaryofitsco-opprogram. The company drew its first co-op students from Auburn University’s engineering school in 1937, the year Auburn launched its own co-op program. Along with Auburn, the company recruits students from the University of Alabama, University of Alabama at Birmingham, University of South Alabama, Alabama A&M, Tuskegee and Mississippi State universities.

• About30rarered-cockadedwoodpeckers reside around Lake Mitchell on property owned by Alabama Power and protected by its employees. Since 2003, the company has worked to expand the population of the endangered species, along with the rare longleaf pine habitat so closely tied to the birds’ survival.

• TheEquipmentTestinggroupcelebratedadecadewithouta preventable vehicle accident. The group that has not had a recordable injury since its inception in 1935 sets an example for safety and is a reminder of the importance of employees looking out for one another, as each member averages traveling on the job between 30,000 and 40,000 miles each year.

JULy

• EmployeesfromPlantBarry,PlantGaston,MobileDivision,WestJefferson Office, Workforce Development and other areas shared their expertise with more than 30 girls at the Girls Can Camps in Irvington and Columbiana. The students learned the basics of skills such as tile work, welding and installing sheetrock, while discussing the value of technical careers.

• AlabamaPowerwasaleadingplayerinbringingaglobalaerospacecompany to Mobile. Airbus on July 2 announced it will locate its first U.S. commercial aircraft manufacturing plant at Brookley Aeroplex, providing 1,000 permanent jobs at a $600 million facility.

• About280AlabamaPowerlinemenandsupportpersonnelworkedto restore power in Ohio and Kentucky in the aftermath of 90-mph derecho winds. The company sent about 130 contract line employees to assist Duke Energy and another 18 Transmission line employees to help in West Virginia.

PAGE 4PAGE 4

Students raced their electric vehicles in competition funded by the company at Barber Motorsports Park.

Nearly 1,000 students fished at Oak Mountain State Park event.

Red-cockaded woodpeckers are protected around Lake Mitchell.

AUGUST

• AlabamaPowerbiologistshaveplacedtrapsatmore than 145 locations around Smith Lake as part of company efforts to determine how federally threatened flattened musk turtles are distributed around the lake. The findings of the studies will help assure the future of the small turtles.

• The195employeesoftheSoutheastDivision Distribution and Customer Service Organizationcelebratedasafetymilestonefewlarge groups reach, working more than 365 accident-free days. Because the division spans more than 200 miles of primarily rural terrain, many employees drive long distances. The groups received the Target Zero Gold Award.

• Anationalsurveyofutilitiesforachievementand leadership in social media ranked Alabama Power third, thanks to the use of social channels to support outage communications. E Source cited the company’s online appearance, clarity of information, ease of navigation, range of services and speed.

SEPTEMBER

• AlabamaPowerrankedNo.1inSouthernCompany’s 2012 Residential Customer Value Benchmark study compared to 16 peer utilities from around the country. In one year, the company’s score rose from 7.8 to 8.19 based on a 10-point scale highlighting cost, reliability, outage communication, energy efficiency and other performance values.

• Nearly700AlabamaPoweremployeesandresident contractors assisted in Mississippi and Louisiana from Aug. 30 to Sept. 4 after Hurricane Isaac. About 300 of the workers restored outages for Entergy Mississippi customers in a triangle from Jackson to Vicksburg to Brookhaven, Miss., while another group assisted in Louisiana.

• TheCommunityActionPartnership,anonprofit,nationalorganizationrepresenting1,100 Community Action Agencies, presented its Corporate Partnership Award to Alabama Power, marking the first time the honor was bestowed on a statewide entity. The company was honored for its unique, long-term partnership with the community agencies through the ABC Trust, which was created by stockholders to provide energy assistance to needycustomersandorganizations.

PAGE 5

Montgomery Zoo visitors enjoy new Zoofari Sky lift.

OCTOBER

• AlabamaPowerisamongtheleadersinthe Southeast for purchasing electricity from wind projects outside the state, after reaching a second major deal in a year. Two contracts with TradeWind are among the largest agreements by Southeast utilities and will supply 404 megawatts of energy from wind farms in Kansas and Oklahoma.

• EmployeesfromEastern,MobileandBirmingham divisions, Plant Barry, Workforce Development, Distribution Planning, Recruiting and other areas interacted with more than 10,000 students as the company helped host three of Alabama’s biggest education events.

• AlabamaPoweristhepremiersponsorof the Montgomery Zoo’s new Zoofari Skylift, which gives visitors a bird’s-eye view of the park and animals. The ride is thefirstatanAlabamazooandcancarryup to 106 people at a time in chairs 40 feet above the park.

NOVEMBER

• ResidentsofNewJersey,WestVirginia,Maryland and New york praised Alabama Power workers who helped restore power on the Eastern Seaboard

after Hurricane Sandy. About 900 employees and contractors spent up to 18 days working 16-hour shifts to reconnect some of the 9 million customers left in the dark by the superstorm.

• PlantGreeneCounty’s120employeesreached Target Zero for two consecutive years, in part through their participation in the monthly safety program and dedication to job safety briefings before any task or work item is performed.

• TheAlabamaPowerFoundationawarded$24,000 in “Good Roots” grants to plant trees in communities across the state. The program has made similar awards totaling about $625,000 to more than 650 cities, towns and nonprofit organizations.

DECEMBER

• YoungwhoopingcranesagainflewacrossAlabama behind an ultralight aircraft as part of Operation Migration sponsored by Alabama Power. The endangered birds are being reintroduced to eastern North America through a partnership with the National Fish and Wildlife Foundation and other supporters.

• TheWesternDivisionChapteroftheAlabamaPowerServiceOrganizationis helping fill the library shelves at Haleyville Middle School through fundraising efforts to overcome the loss of revenue from state education proration the past three years. An employee book drive raised more than $4,000 to buy 330 books.

• WiththefinancialsupportofAlabamaPower, the University of West Alabama secured the largest federal grant in the institution’s history. The $2.2 million grant from the U.S. Department of Labor will help train workers to boost employment in the Black Belt.

Employees check health of rare flattened musk turtles at Smith Lake.

YEAR IN REVIEW

PAGE 6

APC Family Portrait

StAtiStiCS as of 12/1/12

COMPiLED by HUMAN RESOURCES

iLLUStRAtiON by the illustrious tiM tOWNS

CLASSifiCAtiONCovered.......................40%Exempt........................22%Non-Exempt .............21%Management..............17%

EtHNiCitY American indian/Alaska Native.....0.58%Asian......................................................0.30%Black/African-American...............20.17%Hispanic/Latino.................................0.72%Native Hawaiian/Other Pacific.....0.04 %two or More Races............................0.06%White..................................................78.13%

YEARS Of SERviCE5 or less......................26%6 to 10........................16%11 to 15......................13%16 to 20........................4%21 to 25........................8%26 to 30......................12%31 to 35......................12%36 to 40........................7%41 or more...................2%

GENDER female.......26%Male...........74%

tOP 5 JOB titLESLineman-Power Delivery............280Asst Plant Control Oper.............266Local Oper Lineman....................266Sr Customer Service Rep............250Utility Assistant.............................206

YEARS Of SERviCE20 or less................................................... 58%21 or more................................................42%

NEW HiRE iNfORMAtiONAverage Age - 30Most Common Job title - Utility Assistant

AGE PERCENtAGELess than 25...................3%25 to 34.........................22%35 to 44.........................24%45 to 54.........................27%55 and older.................24%

pOWER OF GOOD

Although he lived in Los Angeles from age 12, Dr. John Dorsey is a small-town boy at heart.

“I always had a sense inside myself that I needed to be in a rural community where things are more personal,” said Dorsey, whose search for a new home led him 2,000 miles across the United States. In 2005, Dorsey loaded his belongings and headed for a job at Bryce Hospital in Tuscaloosa.

While on the road, he learned the position was no longer open but he decided to continue his journey. Dorsey discovered soon after arriving that Greensboro needed a psychiatrist and knew he had found a home. Five years ago, Dorsey bought a 60-acre dairy farm and launched “Project Horseshoe Farm,” an innovative program to improve the lives of people in the Black Belt. To help Horseshoe Farm strengthen its services, the Alabama Power Foundationrecentlyawardedtheorganizationa$15,000 grant. “It’s incredible to have Alabama Power as a partner,” said Dorsey. “We’ve built a nice foundation and are at the point where we can really expand and improve our programs. The money from Alabama Power will give us the confidence to take the next step.” Dorsey’s vision for Horseshoe Farm has continued growing as he works to reach more people. He began with an after-school tutoring program for elementary and middle school students in 2007. About 80 percent of the elementary schoolchildren who have received tutoring have improved by one quartile on the math portion of the Alabama Reading and Math Test. Dorsey converted the old Victorian home on the farm into housing for elderly mentally ill women with no home or help from family. The program has helped 15 women learn to care for themselves and live more independently. Dorsey developed a unique fellowship program that has attracted top college graduates from across the nation. The students – many on their way to medical school – help run Horseshoe Farm, learn budgeting and strategic planning, shadow doctors at Hale County Hospital and get an inside view of rural healthcare.

The Community Clubhouse on Greensboro’s Main Street was added to help more people. It offersdayprogramsforseniorcitizens,shut-insandmentally ill people. There are a range of activities, including arts and crafts, games, dance lessons, holiday programs and a weekly lunch. “I think the Horseshoe Farm project provides a wonderful opportunity to help numerous people

in our community and make a difference,” said Greensboro Manager Susie Harris, who volunteers her lunch hour on Tuesdays to serve meals at the day program. “It touches so many people. The program helps adults who are mentally ill and may have nowhere to go, and children who have nothing to do after school in a small town like ours.” Michael Lynch, managing director at Horseshoe Farm, said the grant will help strengthen andgrowtheorganization’sprograms. The first step is the expansion of the fellowship program to include medical school students, family medicine and psychiatry residents, and

students preparing to become nurse practitioners. “The baby boomers are getting older and, with the major shifts in healthcare, we won’t be able to afford to take care of these folks. We have to find ways to make healthcare more efficient,” Lynch said. “Here in Greensboro, we are teaching students how to get to know the whole community so they can become healthcare leaders who canserveitscitizensatevery level.” Harris presented the Alabama Power Foundation grant to Dorsey and Lynch at Horseshoe Farm on Oct. 23. “This grant is a wonderful thing because it will help us grow our programs and signal to others that we are doing worthwhile work,” Lynch said. “We’re asmallorganizationjustgettingonourfeet.Butwe’re looking forward to achieving all our goals, and showing Alabama Power and the community what we can accomplish.”

By Carla Davis

PAGE 7

Foundation grant boosts horseshoe Farm initiative

Dorsey meets with fellows and volunteers taking part in day program.

Project aids students, elderly in Black Belt

Unique housing provided elderly women.

Western Division Office Manager Joseph Brown, left, with Dorsey,

Harris and Lynch.

Editor: Chuck Chandler 205-257-3651

Assistant editors: Donna Cope and Carla Davis

Photo editor: Bill Snow

Art director: Jay Parker

Thumbs up: 205-257-1433

Powergrams is published biweekly by Alabama Power for its employees, retirees and friends. Please report address changes by calling the editor.

POWERGRAMS StAff:

Thumbs Up!

IN mEmORIAm

transmission Lines Construction Crew 19 has completed two years of target Zero work performance and has more than 12 years with

no recordable injuries. The crew includes (back, from left) Andrew Williams, Chris Henderson, Jacob Little, Matt Hubbard,

Dylan Garner, Chris Upton, Heath Richards, Joe’el Milo and Andy Davison; (middle) Chad Dutton, David West, Jeremy Sanroman, Billy

Abrams, Mike Robinson, Ryan Nwransky, Brandon tolbert, Kenny trammell and

Kendale Harbison; and (front row, from left) Matt turner and Nick Uptain.

Lucious Evans, 89, rEtirEE, MobiLE Division officE, nov. 18, 2012.

robErt E. LEDyarD Jr., 93, rEtirEE, sELMa officE, DEc. 12, 2012.

The Selma Office, on behalf of the Alabama Power Service Organization (APSO) chapter, gave $500 to the Selma Area food Bank. The Selma employees rang the bell for the Salvation Army on Dec. 20 and adopted 10 children through the Angel tree program.

Lisa Bevels, Monroeville Office, has been named Kiwanian of the Year by the Monroeville Kiwanis Club.

On Oct. 31, 12 Prattville and Montgomery APSO volunteers partnered with others in the community to help build an energy-efficient EarthCents Habitat for Humanity home in the Prattville area. They hung cabinets, painted interior doors, and swept and scraped the concrete

foundation in preparation for laying the floors. This year, Prattville APSO members have assisted with three Habitat projects in their community.

field Services Supervisor Keith Hall met Jim Cantore when the Weather Channel meteorologist and on-air personality visited Mobile in the aftermath of the Christmas tornadoes. Hall and Cantore talked on Dauphin Street Dec. 26 prior to a broadcast update.

Mobile Business Office Manager Loretta Thomas was recently elected to the board of directors at Bishop State Community College.

fayette Power Delivery received a note of thanks from Sulligent customer Mrs. frasure flynn: “Love and blessings! Thank you for all you do! So dependable!”

Farley Plant Health Physicist Shannon Sampson and her husband, George, carried Powergrams on their honeymoon to Maui, Hawaii, where they also looked at the black sand beaches.

Aubrey Carter, Shameka Sneed, Michelle McCary, Selma Area Food Bank Director

J.D. Parks, Jess Henderson, Latonia Tisdale, Deidre Cox and Lauren Bice. Cantore, Hall

Send us your photo holding Powergrams in an

exotic locale.

TARGET ZEROHER ES

Bevels