post modern leadership: how to win in today’s workplace professor karl moore
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Post Modern Leadership: How To Win in Today’s Workplace
Professor Karl Moore
2© Dr. Karl Moore
Research Base+ 100 interviews with CEOs in North America, Europe and Asia
Pierre Beaudoin, Robert Brown, Mr. Joe Clark, Michael Sabia, Robert Dutton, Robert Milton, Montie Brewer, Mike Roach, Dick Evans, Sheila Fraser, Moya Greene, Kevin Lynch, Paul Tellier, Caryn Lerner, Robert Rabinovitch, Andre Navarra, Tom Albanese, Sylvian Denis, Premji, etc..
+ 400 interviews with non CEO but C-Suite executives in North America, Europe and Asia, including: Bombardier, Wipro, Motorola, Nokia, HP, IBM, Hanson, McKinsey, Volvo, and other leading multinationals.
+ 200 interviews with Millennials
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Cohorts From the Roman Army
“People resemble their times more than their parents”
Events define us
A generation is composed of people whose common location in history lends them a collective persona
Defining Events1930s: Great Depression Election of King1940s: Pearl Harbour
D-DayVE Day and VJ DayAtomic Bomb
1950s: Korean WarTV in every homeRock and Roll
1960s: VietnamKennedy Moon Landing
1970s: Oil CrisisWatergateFirst PCs
1980s: Fall of Berlin WallMulroney, Thatcher and Regan
1990s: War in IraqDeath of DianaClinton Scandals
2000s: September 11th
War in Iraq reduxBlackberry
Source: Adapted from Generations at Work, Zemke, et al, 2000
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Defining Events1930s: Great Depression Election of King1940s: Pearl Harbour
D-DayVE Day and VJ DayAtomic Bomb
1950s: Korean WarTV in every homeRock and Roll
1960s: VietnamKennedy Moon Landing
1970s: Oil CrisisWatergateFirst PCs
1980s: Fall of Berlin WallMulroney, Thatcher and Regan
1990s: War in IraqDeath of DianaClinton Scandals
2000s: September 11th
War in Iraq reduxBlackberry
From the Roman Army
“People resemble their times more than their parents”
Events define us
A generation is composed of people whose common location in history lends them a collective persona
Cohorts & The Rise of Post Modern Era
Source: Adapted from Generations at Work, Zemke, et al, 2000
Modern
Post Modern
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Individuals become more introspective in adolescence and even more so
in emerging adulthood, this self-understanding is not completely internal;
rather, self-understanding is a social cognitive construction. That is,
adolescents' and emerging adults' developing cognitive capacities interact
with their sociocultural experiences to influence their self-understanding.
Adolescence varies with culture, however in North America adolescence
begins at approximately 10 to 13 years until 18 to 22 years.
Emerging adulthood occurs from approximately 18 to 25 years.
Sources:
Santrock, John W. Adolescence 12th ed. New York: McGraw-Hill, 2008.
Harter, S. The Development of Self-Representations in Childhood and Adolescence. New York: Wiley, 2006.
Your Developing Worldview
© Dr. Karl Moore
The Emerging Contours of Today’s Leadership
8© Karl Moore
Why Do We Care?
Generational clashes can lead to poor customer service, loss of valuable employees and your investment in them, wasted human potential, huge hiring problems, and stunning amounts of stress
A key issue for the next decade as Millennials become more central to our organizations
9© Karl Moore
The Modern Viewpoint
We are Moderns, mainly (if over 40)
Faith in Science to bring us to a bright future
We can KNOW thanks to the scientific method
Relentless Upward Progress
10© Dr. Karl Moore
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Literature – Work: the ‘work of art’ is always complete, perfect,
and we simply try to understand it (pre-1970)– Text: there is no single, definitive, ‘tyrannical’
meaning to any text (not ‘work’), even for Shakespeare (now)
Therefore: many ways (as many as there are readers even) of interpreting texts • New Historicism• Reader Response • Marxism & Late Capitalism• Feminist & Gender Readings• Psychoanalysis
What is Post Modernism ?
© Dr. Karl Moore
12© Karl Moore
The Modern Viewpoint
Many modernists believed that by rejecting tradition they could discover radically new ways of making art, architecture, etc..
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Science Base of Postmodernism
New sciences shift worldviews from modern to postmodern
– quantum mechanics (1900-1927)– chaos (complexity) theory and– self organization (autopoiesis) in
the 1970s– punctuated equilibrium (1970s)
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Losing Faith in the System
© Dr. Karl Moore
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Less Truth than there use to be, more truth than there use to be
A decline in hierarchy
Five years ago is somewhat out of date, 10 year quite out of date
A sense of things beyond science and analysis
Some Salient Aspects of Post Modern Worldview
© Dr. Karl Moore
16© Karl Moore
Postmodern Leadership – Some Elements1. The Decline of Metanarratives but the Rise of
Stories
2. Privileging All Voices
3. The Importance of Emotions
4. A Renewed Need For Purpose
5. Rethink the Meaning of Career
17© Karl Moore
Postmodern Leadership – Some Elements1. The Decline of Metanarratives
and the Rise of Stories
2. Privileging All Voices
18© Karl Moore
Business Imperatives
Innovation
Emergent Strategy
19© Dr. Karl Moore
FridayOctober 28
Saturday October 29
day October 30
MondayOctober 31
Tuesday November 1
Wednesday November 2
ThursdayNovember 3
Breakfast and Welcome
Continental Breakfast
Continental Breakfast
Continental Breakfast
Continental Breakfast
Continental Breakfast
REFLECTIONS REFLECTIONS
START
REFLECTIONS REFLECTIONS
Module IntroductionUpdate, Roadblocks,
OpportunitiesKarl Moore
Stories of Change Bonner Ritchie
The Emotional Dimension of Change
Quy Huy
Day Off
Corporate Culture Change
Louise Macdonald09:30-12:30
Understanding the Competition
Estelle MetayerChange and Continuity
Jonathan Gosling, 16th Floor Room 1663
The Issues: Where To From Here
Henry Mintzberg & Karl MooreSlide Show
Group Lunch Faculty Club
Group Lunch-6th Floor Lounge
Stories About Change Lunch on your
ownGroup Lunch
6th Floor LoungeLunch on your
ownGroup Lunch
6th Floor LoungeDebunking Myths of Change
Quy Huy & Karl MooreLessons from ServiCo
Quy Huy
Potpourri of Change and Action – Stories,
Conceptual Frameworks and
Insights Bonner Ritichie, Quy Huy, & Karl Moore
The Emotional Dimension of
ChangeQuy Huy
Day Off
Corporate Culture Change
Louise MacdonaldIssues Workshop
Friendly Consultants Respond
The Issues: Where To From Here
Henry Mintzberg & Karl Moore
Honest Feedback and Appreciative
Inquiry &
Wrap-upHenry Mintzberg
Homework:Please skim through
“Why transformation efforts fail” Estelle Metayer section
(see Wed Tab)
Final DinnerRistorante Cavalli
2040 PeelTel: 843-5100
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McGill ALP North American Module 3 Cycle II
The Catalytic Mindset
20© Karl Moore
Postmodern Leadership – Some Elements
3. The Importance of Emotions
21© Karl Moore
The Current Situation of Knowledge Workers
Low ENERGY
High ENERGY
High FOCUS
Disengaged (20%)
Purposeful (10%)
Low FOCUS
Procrastinators
(30%)
Distracted(40%)
How to mobilise knowledge workers
for creative action?
22© Karl Moore
Where Does the Additional Energy Come From?
Complementing
Rational Economic Logic
With
Emotional Energy
23© Karl Moore
Postmodern Leadership – Some Elements
4.A Renewed Need For Purpose
24© Karl Moore
Passion and Purpose
Robert Dutton of Rona, “How Can Anyone Be That Passionate About Nails?!”
Be Engaged
Have a sense of purpose
25© Karl Moore
Postmodern Leadership – Some Elements
5. Rethink the Meaning of Career
– Flexibility, Flexibility, Flexibility
– What is good for the Gander is good for the Gander
26© Karl Moore
Postmodern Leadership – Some Elements1. The Decline of Metanarratives but the Rise of
Stories
2. Privileging All Voices
3. The Importance of Emotions
4. A Renewed Need For Purpose
5. Rethink the Meaning of Career