position summary - florida department of management services · chief, bureau of contract...
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❖ Position Summary:Chief, Bureau of Contract Management, Division of State Purchasing
The Florida Department of Management Services is seeking an experienced business or government professional to serve as a bureau chief and thought leader within the Division of State Purchasing. This position is responsible for managing all aspects of contract management within the bureau, including post-solicitation activities and subsequent contract management and monitoring, as well as creating and sustaining good working relationships with internal and external stakeholders.
A successful incumbent will be excited by the challenge of effectively dealing with skilled private sector procurement professionals in order to obtain the highest quality product or service that offers the greatest value in price for our clients (Florida’s state agencies). The candidate should be pioneering in their approach to public procurement and contract management, possessing a strong understanding of procurement and contract management best practices while also displaying a willingness to try new, creative strategies to drive savings and efficiencies for the state.
A successful Bureau Chief within the Division of State Purchasing will be: Guided by personal and organizational standards to produce results, form alliances, make connections between influences and vision and will ensure personal and organizational integrity, while motivating individuals and teams to perform at a high level and to embrace change.
• Naturally wired to build and maintain positive client relationships, with a skill for balancing the competing needs and priorities of these clients.
• An active listener to feedback and develops innovative solutions, applies astute business acumen, resolving problems through the implementation of innovative solutions.
• A performance monitor of the bureau, analyzing needs and developing processes, procedures and tools to more effectively and efficiently manage contracts and agreements.
• Adaptable, with the ability to quickly reassess and redirect employee efforts and processes in response to the changing work environment.
• Inspired by the challenge of modernizing government services, whether that be through process improvement or the adoption of technology.
• Experienced in the arenas of market analysis, procurement and contract management, and passionate about helping others grow in their understanding of these fields.
• An effective manager of people and processes.
• Adept at balancing a variety of very different functions simultaneously.
❖ Pay Range:$80,000 - $85,000
❖ Organization Background:The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing various business-related functions throughout state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, telecommunications, private prisons, and fleet and federal property assistance programs utilized throughout Florida’s state government. DMS is relied upon to establish, maintain, and improve the business processes used by state employees to create a better, not bigger, government. DMS facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary Jonathan Satter, DMS’ employees embody four pillars on a daily basis: establishing a process-oriented mindset; challenging the status quo; creating efficiencies; and respecting state employees. Learn more about the business and workforce arm of Florida government here: http://www.dms.myflorida.com/.
❖ Location:With its canopied roads shaded by moss-draped oaks, temperate climate, and award-winning state park system, Tallahassee is truly a gem within Florida — a state that has created more than 1.3 million private sector jobs since 2010 and offers its workers an excellent quality of life with no state income tax. Tallahassee is home to two major universities, a community college, the epicenter of state government, hundreds of industry association headquarters, and multiple private-sector interests. It is in close proximity to the crystal-clear waters of Destin and natural springs, the old-Florida charm of St. George Island, the Nature Coast, and the hospitality of several quaint South Georgia towns. Explore upcoming events and activities in Tallahassee: www.visittallahassee.com.
❖ Position Responsibilities:Specific responsibilities of the Chief, Bureau of Contract Management include, but are not limited to, the following:
Manages Bureau performance based on procurement strategy and priority targets.
• Directs the Contract Management functions to manage contracts for products and/or services to meet established quality standards and specifications at the lowest possible cost.
• Serves as thought leader and key point of contact on all matters related to contract management.
• Develops and maintains current knowledge of customer needs, supply market dynamics, and technological changes.
• Establishes and maintains effective channels of communication among Contract Management teams in the Bureau.
• Populates contract management departmental dashboard to report bureau performance against key measures.
• Develops and maintains knowledge of multiple subcategories within the major category of spend for managed contracts.
• Develops processes and tools to aid and facilitate effective contract management and enhance customer experiences.
Manages contract management activities and coordinates with procurement groups.
• Coordinates with Category Manager Supervisors, Contract Managers, and State Purchasing leadership to set and communicate internally the annual contract management bureau strategies and targets.
• Ensures that contract management activities are conducted in a professional and ethical manner.
• Coaches Contract Management Supervisors and Contract Managers in managing quality products and services while maximizing value and savings for the state.
• Ensures that Bureau objectives are achieved in accordance with applicable goals and deadlines.
• Maintains a good understanding of the technical and commercial impacts of products/services.
• Manages resource allocation between category activities within the bureau.
• Recommends strategies or processes to improve future procurement of products or services.
Serves as central point of contact for customers and vendors for contract management.
• Establishes and manages executive level relationships with critical and strategic vendors and customers.
• Ensures that customer service standards are met in all contract management activities.
• Answers protests and vendor questions for specific Contracts and Agreements in accordance with established timeframes.
Supervises Contract Management Supervisors in performing responsibilities related to the management of contracts.
• Assists in the recruitment and hiring of contract management staff with appropriate knowledge, skills, and abilities to achieve established goals.
• Provides staff with clear performance expectations and objectives.
• Tracks and reviews high-level metrics to evaluate the performance of Contract Management Supervisors.
• Regularly evaluates bureau activities to ensure consistency across categories.
• Mentors and provides coaching to Contract Management Supervisors and Contract Managers on an ongoing basis to further develop their management expertise and to facilitate achievement of goals and objectives.
• Provides ongoing constructive and timely performance feedback to staff to enhance achievement of expectations.
Performs accurate and timely performance evaluations of assigned staff.
• Identifies appropriate and cost-effective professional development opportunities for assigned staff.
• Initiates the appropriate corrective action when team members fail to meet expectations.
Participates in the identification, adoption, and implementation of best practices in the field of contract management.
• Reviews day-to-day practices to identify possible areas for improved effectiveness and efficiency.
• Maximizes the utilization of state resources and the achievement of cost savings in all activities.
• Demonstrates drive and motivation in achieving established goals.
• Ensures the delivery of consistent messages and direction for Bureau team activities.
• Demonstrates strong drive and motivation in achieving established goals.Develops and maintains professional knowledge of the contract management field.
• Complies with the State Purchasing policies and procedures, procurement and contract management rules, and Florida Statutes.
• Understands legal implications and possible complications.
• Maintains current, broad knowledge of field by conducting appropriate research of trade journals, internet resources, and communications with peers and other experts as appropriate.
• Perform other duties as assigned by management.
❖ Candidate Profile Experience: The Chief, Bureau of Contract Management should possess the following qualifications:
• Five years of progressive business experience is required.
• Three years of progressive business experience which includes procurement and/or contracting is required.
• Supervisory experience is required.
• Florida Certified Contract Negotiator (FCCN), Project Management Professional (PMP), Florida Certified Contract Manager (FCCM), Certification as a Certified Professional Public Buyer (CPPB), Certified Public Purchasing Officer (CPPO), Certified Associate Contracts Manager (CACM), Certified Professional Contracts Manager (CPCM), or a Certified Purchasing Manager (CPM) are a plus.
❖ Education: A Bachelor’s degree or comparable experience is required.
❖ Reporting Relationships:The Chief, Bureau of Contract Management reports directly to the Deputy Director of Procurement and Contract Management.
❖ Recruiting Contact:Karen Beard Recruiter Florida Department of Management Services Telephone: 850-487-1502
Email: [email protected]
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at 850-488-2707. DMS requests that applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a drug-free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, Florida Statutes, Drug-Free Workplace Act.
The State of Florida and DMS participate in E-Verify. This federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Successful completion of a background screening will be required for this position.