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Porter Service Melayani penanganan barang barang bawaan tamu Created by Julie

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Porter Service. Melayani penanganan barang barang bawaan tamu. Created by Julie. IV. Forms of Porter Service. Before they handling guest all hotel staff should do prepeartion to make sure all the facilities is running well, form is ready to use and guest data is complete. - PowerPoint PPT Presentation

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Page 1: Porter Service

Porter ServiceMelayani penanganan barang barang bawaan tamu

Created by Julie

Page 2: Porter Service

IV. Forms of Porter Service

Before they handling guest all hotel staff should do prepeartion to make sure all the facilities is running well, form is ready to use and guest data is complete.

• Bell Boy Errand Card is a card which function to record guest data• Luggage Tag : is a small card which function to identify guest luggage and hang on their luggage

• Bell Boy Control Sheet : is a form which function to write Boy activity especially handling guest C/I, C/O for 1 shift

•Errand Control Sheet : is a form which function to write Boy activity beside handling guest C/I and C/O for one shift

• Baggage Claim Check : is a card which function to identify guest luggage who wants keep their luggage in baggage room

Page 4: Porter Service

Bell Boy Errand Card PURNAMA HOTEL ITHHBFOC10AIS-01

Jl. Dr Mansyur / Jl. SMTK Medan  

Telp : (061) 8212432  

   

BELL BOY ERRAND CARD

   

NO :

Boy : Arrival :

Room No : Departure:

Name :

Nos of pieces of luggage :

Describtion :

( )

( )

( )

( )

Date : Clerk

Page 5: Porter Service

Errand Control SheetPURNAMA HOTELJl. Dr Mansyur / Jl. SMTK MedanTelp : (061) 8212432

ERRANDS CONTROL SHEET

Bell Captain In Charge :

Date/Day : Shiff From : Up To :

Room Bell Boy's Time Describtion Bell CaptainLast Return Assigment Where To Signature

Front Office Manager Bell Captain

Page 6: Porter Service

BellBoy Control Sheet

2000

2001

2002

2003PURNAMA HOTEL

Jl. Dr Mansyur / Jl. SMTK Medan

Telp : (061) 8212432

BELL BOY CONTROL SHEET

Captain : Shift From :…. To …..

Date :

RoomName Arrival Departure

Errand Card Time Total Bell BoyClerk

No No In Out Luggage No

Page 7: Porter Service

Luggage Tag 

   

   

   

   

   

   

   NAME

   ROOM

   

   

Jl.Dr.Mansyur / Jl.SMTK Medan

Telp.(061) 8212432

ITHHBFOC10AIS-03  

PHPurnana

Hotel

Page 8: Porter Service

Baggage Claim Check

           

BAGGAGE CHECK

PURNAMA Hotel No. : No.of Pieces : ……………………

Name : …………………… NOT RESPONSIBLE FOR GOODS OVER 30 DAYS o Suite Case o Suit Box o Grip o Brief Case

o Package o Overcoat DATE : SIGNATURE: No.of Pieces : ……………………

Name : …………………… NOT RESPONSIBLE FOR GOODS OVER 30 DAYS o Suite Case o Suit Box o Grip o Brief Case

o Package o Overcoat DATE : SIGNATURE: ITHHBFOC10AIS-05