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Page 1: PoolePaulaTResume100216

Paula T. Poole

383 Pawtucket Avenue [email protected] Home: 401-435-3120 Rumford, RI 02916-2138 Cell: 401-835-9900

Summary

Consummate data-maintenance and administrative professional with highly commended service in fund-raising support

Keen and proficient research skills Resourceful analytical capabilities Outstanding and effective writing skills Diligent attention to detail and adherence to confidentiality to ensure compliance with

government, accounting, and organizational laws and standards Consistently recognized for strong communication, interpersonal and technical abilities Well-known and relied upon as a problem-solver/go-to person

Technical Skills

The following applications are all within a PC environment: Databases: MS Access, Advance C/S, Banner, Powerhouse, Blackbaud Raiser’s Edge E-Mail/Calendar: Eudora, Google, MS Outlook Presentation: MS PowerPoint Research: LexisNexis, Legacy, Ancestry, Intelius Spreadsheet: MS Excel Word Processing: MS Word

Professional Experience AMOS HOUSE Providence, RI Development Associate 2014-Present

Coordinates and supports all activities within a non-profit Development unit of a vital community social services organization, including direct support of Development Director and Events and Communications Coordinator

Maintains Raiser's Edge database to record all constituent and monetary data, improving accuracy and utilization of database via coursework and training

Provides reporting to management positions Performance of research to determine constituent contact information, life status, net worth, personal and

business relationships using web-based tools Compiling of all mailings, including data extraction, mail merging, printing and metering of direct mail appeals

Acknowledgement of all gifts to the organization by composing letters and creating mail-merge formatting, following highly-detailed requirements for letter types, always adhering of IRS rules and confidential handling

Recording and batching all gifts Communicating with constituents via email, phone, and face-to-face interactions Assisting with all fund-raising events, including the annual day-long spring festival, which includes set-up and

take-down of a public park site and supervision of children’s activities Organization of community outreach efforts, including activity on an employee relations committee

Page 2: PoolePaulaTResume100216

Paula T. Poole Page 2

ACCOUNTEMPS/OFFICE TEAM/ROBERT HALF AGENCY Providence, RI (Various Assignments) 2011-2014 Database Assistant Assignment: Rhode Island Public Radio (Part-Time, Intermittent, 2011-2014)

Working within the Raiser’s Edge database, recording membership and pledge activity generated from on-air pledge drives

Support of Membership Coordinator to assure timely acknowledgement of gift and pledge activity Assistance with packaging and mailing of premium gifts for various membership levels

BROWN UNIVERSITY Providence, RI 2004-2010 Biographic Researcher

Research and analysis of data using the LexisNexis Development Professional service and other on-line sources to ascertain life-status, primary residence, employment, education, professional experience and relationships for constituents

Determine and record student academic standing and leave status via Banner Compose and standardize written communications for the Biographic Records team Edit and distributed weekly reports throughout Advancement, Alumni Relations and

the Brown Alumni Magazine units Research and record corporate matching gift opportunities Devise and improve methods of research to obtain current information for our constituent database Streamline and document data processes for new staff members Provide thorough customer service for constituents and staff inquiries via person-to-person, phone and email

interactions Assist with training for staff members in daily tasks and methods of data processing Work with programming staff to resolve database problems

Education

Community College of Rhode Island Warwick, RI; Liberal Arts and technical courses (current student) University of Rhode Island Providence, RI; Liberal Arts and technical courses

References furnished upon request

10/2/2016