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PolyU Email Service Mobile Connection Setup Guide Version 1.0 Last Update: 29 September 2015 PolyU Email: www.polyu.edu.hk/email ITS HelpCentre Support: www.polyu.edu.hk/HOTS ITS HelpCentre Support Hotline: 2766 5900

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Page 1: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email Service

Mobile Connection

Setup Guide

Version 1.0

Last Update: 29 September 2015

PolyU Email: www.polyu.edu.hk/email

ITS HelpCentre Support: www.polyu.edu.hk/HOTS

ITS HelpCentre Support Hotline: 2766 5900

Page 2: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 2

Table of Contents

To Setup your Email Account ...................................................................................................... 3

iPhone/iPad - To Download other MS Office Related Apps ....................................................... 4

To Setup Email Account .............................................................................................................. 6

Android Phone/Tablet - To Download other MS Office Related Apps ....................................... 7

To Setup your Email Account ...................................................................................................... 9

Windows Phone - To Download other MS Office Related Apps ............................................... 10

To Setup OneDrive for Business ................................................................................................ 11

Page 3: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 3

iPhone/iPad (iOS 7.1.2)

To Setup your Email Account

The following illustrations are based on iPhone 5 running iOS 7.1.2.

2. Select Mail, Contacts, Calendars

3. Select Add Account

4. Select Microsoft Exchange

5. Enter the following info., then select Next (Wait for a moment) PolyU Connect users Staff Email users

Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword Description e.g. “PolyU Email”

1. Select Settings

6. Make sure Mail option is ON. (Other settings are optional.) 7. Select Save

-- Finish --

*Remarks: Please enter outlook.office365.com, if the Server cannot be found.

Page 4: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 4

iPhone/iPad - To Download other MS Office Related Apps

To download, search the following Apps Name as listed below in App Store. To activate, please login with your account.

PolyU Connect users Staff Email users Email <Your NetID>@connect.polyu.hk <Your NetID>@polyu.edu.hk Password your password your NetPassword

For more information, go to http://office.microsoft.com/en-us/mobile/ and then click iPhone/iPad.

Apps Name Main features

Word

Excel

PowerPoint

Create and edit documents

OneNote

Share your notes and collaborate with others, across multiple devices

OneDrive

Get cloud storage for organizations. Upload, browse, and share files, edit files Note: You could login for your OneDrive for Business

OWA for iPhone

OWA for iPad

Offers the same email, calendar and contact functionality you get in Outlook Web App on the browser with additional capabilities that are possible through integration with the iPad

Lync 2013 for iPhone

Lync 2013 for iPad

Stay connected, communicate, collaborate and conference with others

Yammer**

Access PolyU Yammer

Yammer Now**

Access instant message part of PolyU Yammer

**for Staff Email users only PolyU Yammer - for more information, please see http://www.polyu.edu.hk/its/emc/yammer

Page 5: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 5

Android Platform (version 2.3.2) - To Setup your Email Account The following illustrations are based on a mobile device using Android OS Ver. 2.3.2.

1. Select Email application to show

the Set up email page 2. Enter the following info., then

select Manual Setup

3. Select Exchange Active Sync as

the type of account in Add new email account page

4. Enter the following info., check

Use secure connection (SSL) and Accept all SSL certificates, then select Next

5. Select OK

6. Select your preferred options and then select Next

7. Enter a description

(e.g. PolyU Email) 8. Select Done (The Inbox

will then be opened)

9. If this screen shown,

click Activate to complete the configuration

PolyU Connect users Staff Email users Username <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Server outlook.office365.com

PolyU Connect users Staff Email users

Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword

Page 6: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 6

Android Platform (version 4.3)

To Setup Email Account

The following illustrations are based on a mobile device using Android OS Ver. 4.3. a. Select Settings >

Accounts > Add account

b. Select Microsoft

Exchange ActiveSync c. Select Next

d. Enter the following info.

and select Next

e. Wait for several minutes

and then follow the step 6 - step 10

1. Select Email application

to show the Set up email page

2. Enter the following info.

and select Manual Setup

3. Select Exchange Active

Sync

4. Enter the following info.,

then select Next

5. Select OK and

6. select your preferred

options and then select Next

7. If this screen shown,

click Activate

8. Enter a description

(e.g. PolyU Staff Email) 9. Select Done (The Inbox

will then be opened)

PolyU Connect users Staff Email users Domain\username \<NetID>@connect.polyu.hk \<NetID>@polyu.edu.hk Exchange server outlook.office365.com

Remarks: If your email cannot be configured automatically, please follow the settings (step 1 - step 10) below.

PolyU Connect users Staff Email users Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword

PolyU Connect users Staff Email users Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword

Page 7: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 7

Android Phone/Tablet - To Download other MS Office Related Apps

To download, search the following Apps Name as listed below in Google Play Store. To activate, please login with your account.

PolyU Connect users Staff Email users Email <Your NetID>@connect.polyu.hk <Your NetID>@polyu.edu.hk Password your password your NetPassword

For more information, go to http://office.microsoft.com/en-us/mobile/ and then click Android Phone/Android Tablet.

Apps Name Main features

Word

Excel

PowerPoint

Create and edit documents/spreadsheets/presentations

OneNote

Share your notes and collaborate with others, across multiple devices

OneDrive

Get cloud storage for organizations. Upload, browse, and share files, edit files Note: You could login for your OneDrive for Business

Outlook

Lync 2013

Stay connected, communicate, collaborate and conference with others

Yammer**

Access PolyU Yammer

**for Staff Email users only PolyU Yammer - for more information, please see http://www.polyu.edu.hk/its/emc/yammer

Page 8: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 8

Windows Phone 7 - To Setup your Email Account The following illustrations are based on a mobile device using Windows Phone 7.

1. If this is the first email account to be set up, select the Email setup on the home screen. (or select Settings > email & accounts > add an account)

2. Select Outlook in the ADD AN ACCOUNT page

3. Enter your email account info. and select sign in 4. Your email account will be configured automatically. If your PolyU Email CANNOT be configured automatically, please follow the following steps.

a. Select Settings > email & accounts > add an account b. Select advanced setup in the ADD AN ACCOUNT page c. In the ADVANCED SETUP page, enter your information as shown

and select Next accordingly

d. Click sign in to continue. Wait for a while, your email account will be configured.

PolyU Connect users Staff Email users Email address <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword Account type Exchange ActiveSync user name <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Domain (Leave it blank) Server outlook.office365.com

PolyU Connect users Staff Email users Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword

Page 9: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 9

Windows Phone 8.1

To Setup your Email Account

The following illustrations are based on a mobile device using Windows Phone 8.1.

(Your email account will be configured automatically)

1. Select the mail icon if this is the first email account to be set up. (or, select Settings > email+accounts > add an account)

2. Select Outlook

3. Enter your email account info. and select sign in

1. Select Settings > email+accounts > add an account > advanced setup

2. Select Exchange ActiveSync

3. Enter your information as shown

4. Select your preferred options

5. Select sign in. (Wait for a while, your email account will be configured.)

*Remarks: If your PolyU Staff Email CANNOT be configured automatically, please follow the following steps.

PolyU Connect users Staff Email users Email address <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword user name <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Domain (Leave it blank) Server outlook.office365.com

PolyU Connect users Staff Email users Email <NetID>@connect.polyu.hk <NetID>@polyu.edu.hk Password Your password Your NetPassword

Page 10: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 10

Windows Phone - To Download other MS Office Related Apps

To download, search the following Apps Name as listed below in App Store. To activate, please login with your account.

PolyU Connect users Staff Email users Email <Your NetID>@connect.polyu.hk <Your NetID>@polyu.edu.hk Password your password your NetPassword

For more information, go to http://office.microsoft.com/en-us/mobile/ and then click Windows Phone.

Apps Name Main features

Word

Mobile

Excel

Mobile

PowerPoint

Mobile

Fr reviewing, editing, and creating documents/spreadsheets/presentations

OneNote Mobile

Share your notes and collaborate with others, across multiple devices

OneDrive

Get cloud storage for organizations. Upload, browse, and share files, edit files Note: You could login for your OneDrive for Business

Outlook Mobile

Lync 2013

Stay connected, communicate, collaborate and conference with others

Yammer**

Access PolyU Yammer

**for Staff Email users only PolyU Yammer - for more information, please see http://www.polyu.edu.hk/its/emc/yammer

Page 11: PolyU Email Service Mobile Connection Setup Guide · PolyU Email - Mobile Connection Setup Guide v1.0 3 iPhone/iPad (iOS 7.1.2) To Setup your Email Account The following illustrations

PolyU Email - Mobile Connection Setup Guide v1.0 11

To Setup OneDrive for Business

1. After setting up your Staff Email account (see To Setup PolyU Staff Email), click Office

2. Select OneDrive ??The Hong K… Note: OneDrive stands for OneDrive for Business here

3. Your files and folders stored on your OneDrive for Business are then shown