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Policy Gadgets Mashing Underlying Group Knowledge in
Web 2.0 Media
D5.3b: Dissemination Report & Material
Public Deliverable
Project Reference No. 248920
Deliverable No. D5.3
Relevant work package: WP5: Dissemination and Exploitation
Nature: R=Report
Dissemination Level: PU=Public
Document version: Final
Date: 26/06/2013
Editor(s): Matteo Gazzarata, Elsa Pilone, Francesca Bunino (PIED)
Nikos Dimakopoulos, Garifalia Sebou, Anna Triantafillou (ATC)
Vasiliki Diamantopoulou, Aggeliki Androutsopoulou (AEGEAN)
Document description: This deliverable summarizes all the disseminations activities of
PADGETS performed from M25-M42.
D5.3 Dissemination Report & Material
Page 2 of 64
Document History
Version Date Reason Revised by
Draft v 0.1 28/04/2013 Contents draft,
comments and
assignments
Matteo Gazzarata
(PIED)
Draft v 0.2 30/04/2013 Contents restructure, comments
Garifalia Sebou, Nikos Dimakopoulos (ATC)
Draft v 0.3 15/05/2013 Contents Matteo Gazzarata (PIED)
Draft v 0.4 16/05/2013 Contents Garifalia Sebou, Nikos Dimakopoulos (ATC)
Draft v 0.5 24/05/2013 Contents Matteo Gazzarata (PIED)
Draft v 0.6 05/06/2013 Contents, comments Garifalia Sebou, Nikos Dimakopoulos, Anna Triantafillou (ATC)
Draft v 0.7 17/06/2013 Contents, comments Matteo Gazzarata (PIED), Garifalia Sebou (ATC), Vasiliki Diamantopoulou, Aggeliki Androutsopoulou (AEGEAN)
Draft v 0.8 18/06/2013 Contents Garifalia Sebou (ATC)
Final 1.0 26/06/2013 Contents, Final Review Vasiliki Diamantopoulou, Aggeliki Androutsopoulou, Euripidis Loukis, Yannis Charalabidis (AEGEAN)
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Table of Contents
1. INTRODUCTION .............................................................................................................................6
2. PERFORMED DISSEMINATION ACTIVITIES .......................................................................................7
2.1 EVENTS, WORKSHOPS, CONFERENCES ................................................................................................... 7
2.1.1 Conference by Centre for eGovernance Development (CeGD) – Bled, Slovenia, March 29 –
30, 2012 10
2.1.2 Workshop “Decision Support Systems for Policy Makers”, Torino, Italy, April 12, 2012 ....... 11
2.1.3 SMAU BUSINESS ROMA: Smau Roma 2012 Mobile App Camp, Rome, Italy, April 21, 2012 . 11
2.1.4 Social Media Week Panel, Conference, Torino, Italy, September 28, 2012 ........................... 12
2.1.5 Conference PA 140 organized by the Piedmont Regional Council was centred on new forms
of Government 2.0 enabled by the systematic exploitation of Social Media. - 7th March 2013 – Torino
– Italy 12
2.1.6 Meetings SMILE (Smart Mobility Inclusion Life & Health & Energy), 5th February 2013 – 28th
June 2013, Torino – Italy ........................................................................................................................ 13
2.1.7 Conference: FP7 eGovernance and policy modelling projects. 27th January 2012, Sheffield –
UK 13
2.1.8 Workshop: policy making 2.0 – 1st April 2012 – Sheffield – UK .............................................. 13
2.1.9 Workshop: Digital Literacy, skills and inclusion – 3rd May 2012 – Seville – Spain.................. 14
2.1.10 Workshop: Digital Literacy, skills and inclusion – 6th September 2012 – Seville – Spain ....... 14
2.1.11 Workshop: Digital Literacy, skills and inclusion – 29th May 2013 – Granada – Spain ............ 14
2.1.12 Meetings, discussion and promotion of feedback about Padgets with UK local Authorities –
August – September – Scunthorpe and Halifax – UK ............................................................................. 15
2.1.13 Samos 2012 Summit on “Open Data and Interoperability for Governance, Industry and
Society”, 2nd – 6th July 2012, Samos (Greece) ......................................................................................... 15
2.1.14 Transforming Government Workshop 2013 (tGov2013), 22nd – 23rd April 2013 – London – UK
17
2.1.15 International Conference on Policy Making 2.0, 17th- 18th June 2013, Dublin, Ireland ........... 17
2.2 PUBLICATIONS ................................................................................................................................. 19
2.2.1 Scientific Publication: “Conceptualizing Transparency on Online Social Networks” .............. 21
2.2.2 Scientific Publication: “An Analysis of Implemented and Desirable Settings for Identity
Management on Social Networking Sites” ............................................................................................ 22
2.2.3 Scientific Publication: “An Autonomous Social Web Privacy Infrastructure with Context-
Aware Access Control” ........................................................................................................................... 22
2.2.4 Scientific Publication: “Interdisciplinary Impact Analysis of Privacy in Social Networks” ...... 22
2.2.5 Scientific Publication: “Privacy Settings in Online Social Networks - Preferences, Perception,
and Reality” ............................................................................................................................................ 23
2.2.6 Scientific publication: “Analyzing Settings for Identity Management on Social Networking
Sites: Classification, Current State and Proposed Developments” ......................................................... 23
2.2.7 Conference Proceedings “Evaluating Complex Forms of Social Media Use in Government”
19th Americas Conference on Information Systems – Chicago, Illinois, USA ......................................... 23
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2.2.8 Scientific publication: “Policy Gadgets for Urban Governance in the Era of Social Computing:
An Italian Pilot on Telemedicine” ........................................................................................................... 24
2.2.9 “Policy Making 2.0: from Theory to Practice” ........................................................................ 24
2.2.10 “Towards rationalization of Social Media Exploitation in Government Policy – Making
Process” 24
2.2.11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation” .................. 25
2.2.12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization” . 26
2.2.13 “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” –
European Mediterranean Conference on Information Systems (EMCIS) 2012, Munich – Germany ..... 26
2.2.14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT
Diffusion” – 9th International Conference on Modelling, Simulation and Visualization Methods
(MSV’12), USA ........................................................................................................................................ 27
2.2.15 Scientific Publication: “Analyzing the Centralised Use of Multiple Social Media by
Government from Innovation Diffusion Theory Perspective”, (ePart 2013, Koblenz, Germany) ........... 27
2.3 PROJECT PRESENTATIONS.................................................................................................................. 28
2.3.1 Project presentation during NET-EUCEN workshop on sustainable urban mobility .............. 29
2.3.2 Project presentation within Enel internal tutorial on Social Media Marketing ..................... 29
2.3.3 Project presentation at IT-SA exhibition – Nurenberg – Germany ......................................... 29
2.3.4 Project Presentation at Info-day on Open and Collaborative Governance at NCSR
Demokritos, Athens ................................................................................................................................ 30
2.3.5 Project presentation at Faculty of Social Sciences, Ljubljana ................................................. 30
3. DISSEMINATION MATERIAL AND OTHER MEANS OF DISSEMINATION ........................................... 31
3.1 PADGETS 2ND BROCHURE ................................................................................................................ 31
3.2 PADGETS 2ND NEWSLETTER ............................................................................................................. 31
3.3 PADGETS 3RD NEWSLETTER .............................................................................................................. 31
3.4 PADGETS PRESS RELEASE ................................................................................................................ 32
3.5 PADGETS 2ND ROLL-UP .................................................................................................................. 32
3.6 PADGETS USB .............................................................................................................................. 32
3.7 PADGETS BLOG POSTING ................................................................................................................ 32
3.8 PADGETS SOCIAL MEDIA ................................................................................................................ 33
3.8.1 PADGETS Facebook Page ....................................................................................................... 33
3.8.2 PADGETS Twitter Feed ........................................................................................................... 34
3.8.3 PADGETS LinkedIn Page ......................................................................................................... 35
3.9 PADGETS WEBSITE ......................................................................................................................... 36
4. PROJECT LIAISON ACTIVITIES........................................................................................................ 40
5. FUTURE PLANNED ACTIVITIES ...................................................................................................... 44
5.1 SAMOS 2013 SUMMIT ON DIGITAL INNOVATION FOR GOVERNMENT, BUSINESS AND SOCIETY ..................... 44
6. CONCLUSIONS ............................................................................................................................. 45
ANNEXES ............................................................................................................................................ 46
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List of Figures
Figure 1: PADGETS Blog ................................................................................................................................. 33
Figure 2: PADGETS Facebook Fan Page.......................................................................................................... 34
Figure 3: PADGETS Twitter Feed .................................................................................................................... 35
Figure 4: PADGETS Group in LinkedIn ............................................................................................................ 36
Figure 5: PADGETS Website ........................................................................................................................... 37
Figure 6: Visits ................................................................................................................................................ 38
Figure 7: Visits from various countries .......................................................................................................... 38
Figure 8: Top 10 visiting countries ................................................................................................................. 39
Figure 9: Traffic Source .................................................................................................................................. 39
Figure 10: Invitation to the Workshop “Decision Support Systems for Policy Makers” ................................ 46
Figure 11: PADGETS 2nd Brochure (Cover page) ........................................................................................... 47
Figure 12: PADGETS 2nd Brochure (Inside page) ........................................................................................... 48
Figure 13: PADGETS 2nd Newsletter ............................................................................................................. 49
Figure 14: PADGETS 3rd Newsletter .............................................................................................................. 50
Figure 15: PADGETS Press Release, English Version ...................................................................................... 51
Figure 16: PADGETS Press Release, Greek Version ........................................................................................ 52
Figure 17: PADGETS 2nd Roll-up .................................................................................................................... 53
Figure 18: PADGETS USB Flash Drives ............................................................................................................ 54
Figure 19: tGov2013 Workshop Agenda ........................................................................................................ 57
Figure 20: PADGETS presentation at tGov2013 Workshop ........................................................................... 60
Figure 21: IT-SA exhibition ............................................................................................................................. 61
Figure 22: Presentation of PADGETS Application to students in Ljubljana .................................................... 61
Figure 23: Presentation of PADGETS Application to students in Ljubljana .................................................... 62
Figure 24: Presentation of Padgets Application to students in Ljubljana ...................................................... 62
Figure 25: Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos,
Athens ............................................................................................................................................................ 63
Figure 26: : PADGETS presence in the “South in talk” event, organized by MEP Marilena Kopa, within the
Greek pilot ..................................................................................................................................................... 64
List of Tables
Table 1: Projects related to PADGETS ............................................................................................................ 40
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1. Introduction This deliverable provides an overview of all dissemination activities performed from M25 to M42 not only
through traditional communication channels like events’ attendance (e.g. conferences, seminars,
workshops etc.), project publications (e.g. scientific publications or press releases etc.) and project
presentations (e.g. to local stakeholders etc.), but also by disseminating project’s contents through the
main social networks and platforms (e.g. Facebook, Twitter, YouTube, Flickr, LinkedIn, Ustream etc.).
All the information released is supported by a rich section of annexes in order to clearly show all the
dissemination activities performed.
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2. Performed Dissemination Activities This section summarizes the dissemination activities that have already been performed by the PADGETS
partners during the period M25 until M42 of the project. The relevant events are split into the following 3
categories:
Participation to events, workshops, conferences
Project Publications (containing publications to scientific and business journals);
Project Presentations
2.1 Events, Workshops, Conferences
No. Actual dates Type/Title/Place Type of Audience Countries
addressed
Size of
audience
Partner
responsible
involved
1 29-
30/03/2012
Conference,
Centre for
eGovernance
Development,
Bled – Slovenia
MPs, MEPs, Elected
Representatives
(Local
Administration/Oth
ers), Research &
practitioners; NGOs;
citizens
Slovenia, BiH;
Srebia,
Montenegro,
Croatia, FYROM,
Kosovo, Albania,
Moldova, Italy,
Austria,
Hungary, USA
150 CeGD
2 12/04/2012 Workshop,
Decision Support
Systems for Policy
Makers, Torino –
Italy
Researchers,
practitioners, public
servants.
Italy Around 80
spectators
in the
workshop
venue.
POLITO
3 21/04/2012 Camp, SMAU
BUSINESS ROMA:
Smau Roma 2012
Mobile App,
Rome – Italy
Research &
developers with a
focus on e-Gov;
citizens
Exhibition
visitors,
developers,
prospect users
from Italy.
50 WHL
4 28/09/2012 Conference, Social
Media Week
Panel, Torino –
Italy
General public,
including elected
representatives
(local
administrations),
researchers,
practitioners, geeks,
public servants,
Italy Around 100
spectators
in the
conference
venue,
several
thousands
of viewers
POLITO
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No. Actual dates Type/Title/Place Type of Audience Countries
addressed
Size of
audience
Partner
responsible
involved
professionals in the
communication
field, professionals
in the healthcare
field, citizens.
via the
official Web
streaming
channel.
5 5th February
2013 – 28th
June 2013
Meetings SMILE
(Smart Mobility
Inclusion Life &
health & Energy)
Meetings: experts
belonging to
universities,
research centers,
private enterprises,
local public bodies
and not-for-profit
organizations.
Final (forthcoming)
publication: policy
makers, general
audience.
Italy Around 200
experts
POLITO
6 7th March
2013
Conference PA
140 organized by
the Piedmont
Regional Council
was centered on
new forms of
Government 2.0
enabled by the
systematic
exploitation of
Social Media.
Elected
representatives
(regional
administration),
researchers,
practitioners, geeks,
public servants,
journalists,
professionals in the
communication
field, professionals
in the healthcare
field, citizens.
Italy Around 100
spectators
in the
conference
venue,
several
thousands
of viewers
via the
Piedmont
Regional
Council
streaming
channel
POLITO
PIED
7 27th January
2012
Conference –
Sheffield
Elected
Representatives
(Local
EU – 27 21 Tech4i2
8 1st April 2012 Workshop: policy Elected EU – 27 11 Tech4i2
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No. Actual dates Type/Title/Place Type of Audience Countries
addressed
Size of
audience
Partner
responsible
involved
making 2.0 –
Sheffield
Representatives
(Local
Administration/othe
rs), policy makers,
researchers, other
practitioners, NGOs,
Citizens
9 3rd May
2012
Workshop: Digital
Literacy, skills and
inclusion – Seville
Elected
Representatives
(Local
Administration/othe
rs), policy makers,
researchers, other
practitioners, NGOs,
Citizens
EU – 27 38 Tech4i2
10 6th
September
2012
Workshop: Digital
Literacy, skills and
inclusion – Seville
Elected
Representatives
(Local
Administration/othe
rs), policy makers,
researchers, other
practitioners, NGOs,
Citizens
EU – 27 42 Tech4i2
11 29th May
2013
Workshop: Digital
Literacy, skills and
inclusion –
Granada
Elected
Representatives
(Local
Administration/othe
rs), policy makers,
researchers, other
practitioners, NGOs,
Citizens
EU – 27 43 Tech4i2
12 August/Sept
ember 2012
Meetings,
discussion and
promotion of
feedback about
Padgets with UK
local Authorities
Local Authority
Officers
UK 4 Tech4i2
13 2nd – 6th July Samos 2012 European Austria, 120 AEGEAN
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No. Actual dates Type/Title/Place Type of Audience Countries
addressed
Size of
audience
Partner
responsible
involved
2012 Summit on “Open
Data and
Interoperability
for Governance,
Industry and
Society”, Samos
(Greece)
Parliament, EU
Presidency and
Council of Ministers,
EU Commission,
International
Organizations,
NGO’s, Elected
representatives and
decision makers
within the industry,
SMEs, citizens,
students.
Belgium,
Bulgaria,
Cyprus, Finland,
France,
Germany,
Greece,
Hungary, India,
Ireland, Italy,
Israel, Kenya,
Latvia, Poland,
Portugal,
Romania,
Slovenia, Spain,
Switzerland, The
Netherlands, UK
14 22nd – 23rd
April 2013
Transforming
Government
Workshop 2013
(tGov2013),
Brunel University
– London (UK)
Academics UK 50 POLITO
15 17th-18th
June 2013
International
Conference on
Policy Making 2.0,
Dublin, Ireland,
June 17-18, 2013
Academics, Policy
makers, Decision
makers, Modelers,
Policy analysts,
Journalists, Data
analysts, Policy
applications
developers
International 170 AEGEAN
ATC
2.1.1 Conference by Centre for eGovernance Development (CeGD) – Bled, Slovenia, March 29 – 30, 2012
Objectives/Description: Bled Forum on Europe is an international think-tank gathering that promotes
knowledge-based governance, the use of future studies and foresight in policy making and business
processes. The participants of this year's conference, held at Bled, Slovenia from March 29th to March
30th 2012, discussed the theme that Europe could offer much more than just 2020 Agenda objectives,
namely Smart, Inclusive and Sustainable. It focused on Europe beyond EU Agenda 2020; Enabling
Prosperity for Balkans; Contribution of Turkey to the Future of Europe; and Danube Region
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Development. Mr. Blaž Golob, Chairman of Bled Forum and CeGD director, highlighted the objectives
of the conference, namely exchange of visions, project initiatives and business solutions between
various stakeholders, highlighted the importance of cooperation and future vision building in the
Danube and Balkan region for building of prosperity, and highlighted the recent progress of Turkey.
Participants: MPs, MEPs, Elected Representatives (Local Administration/Others), Research &
practitioners; NGOs; citizens
Partners’ Involved: CeGD
Related Material: The PADGETS brochure has been distributed among all 150 participants. Web page
of the conference: http://www.bled-forum.org/2012/
2.1.2 Workshop “Decision Support Systems for Policy Makers”, Torino, Italy, April 12, 2012
Objectives/Description: The daily workshop took place at headquarters of Piedmontese Consortium
for Information Systems. The aim of the event was to provide a glimpse of international best practices
in the field of Business Intelligence for public sector. In the session devoted to analytics for policy
making Michele Osella (POLITO/ISMB) presented the PADGETS project blueprint focusing on the role
played by the Decision Support Component in supporting policy makers’ everyday life both as “tableau
du bord” and as simulation tool.
Participants: Researchers, practitioners, public servants.
Partners’ Involved: POLITO
Related Material: The invitation to the workshop can be found at ANNEXES.
Conclusions: General interest to the audience, in particular with reference to the support that
PADGETS platform may provide to policy makers in systematically managing participatory campaigns
over Social Media platforms. At the end of the event, fruitful discussion pertaining upcoming potential
synergies with other projects in which PADGETS platform may act as enabling infrastructure to “listen”
the vox populi and to open up the policy making lifecycle. Several representatives of local public
bodies envisaged the recourse to PADGETS platform in their organizations, being confident that a tool
in this vein may be a propellant for rendering participation a modus operandi.
2.1.3 SMAU BUSINESS ROMA: Smau Roma 2012 Mobile App Camp, Rome, Italy, April 21, 2012
Objectives/Description: Smau is the leading Italian event about Information and Communication
Technology for business. During this event discussion about the implementation of some use cases
taken from the PADGETS platform has taken place.
Participants: Research & developers with a focus on e-Gov; citizens
Partners’ Involved: WHL
Related Material: The related presentation can be found at:
http://www.slideshare.net/SmauContents/smau-roma-2012-mob-app-camp-put-social-in-
your-app
Conclusions: Padgets API are a good opportunity for building mobile APPs using open technologies
and languages as HTML5 and JavaScript.
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2.1.4 Social Media Week Panel, Conference, Torino, Italy, September 28, 2012
Objectives/Description: The panel was centred on the relationship between Public Administrations
and Social Media. PADGETS pilot held in Piedmont Region has been presented by outlining key figures
and by collecting policy takeaways. The speaker line-up included, besides Michele Osella (POLITO), a
representative of the Regional Public Health Department and two executives of the Piedmontese
Consortium for Information Systems (public consortium leading the joint project “Formazione 2.0”).
Participants: General public, including elected representatives (local administrations), researchers,
practitioners, geeks, public servants, professionals in the communication field, professionals in the
healthcare field, citizens.
Partners’ Involved: POLITO
Related Material: The Web page of the event can be found at: http://goo.gl/0zszb. The video of the
event can be found at: http://goo.gl/OS2nr
Conclusions: Local excitement among public bodies involved in the initiative. General interest to the
audience, in particular with reference to the novel “Gov 2.0” paradigm embraced by Piedmont Region
during the PADGETS campaign. “The project is of great interest for Piedmont Region since it
represents the emblem of the revolution that information and communication technologies are
bringing to our daily life” – Domenico Nigro, Regional Public Health Department, main internal
stakeholder of PADGETS project.
2.1.5 Conference PA 140 organized by the Piedmont Regional Council was centred on new forms of Government 2.0 enabled by the systematic exploitation of Social Media. - 7th March 2013 – Torino – Italy
Objectives/Description: The conference organized by the Piedmont Regional Council was centered on
new forms of Government 2.0 enabled by the systematic exploitation of Social Media.
In the afternoon session devoted to best practices, Michele Osella (POLITO) presented key results of
the PADGETS pilot held in Piedmont Region in collaboration with “Formazione 2.0” project. During his
pitch, he touched upon methodological approach underpinning PADGETS endeavor, quantitative
figures generated by the campaign, policy takeaways and next steps in the local Government 2.0
journey.
Participants: Elected representatives (regional administration), researchers, practitioners, geeks, public
servants, journalists, professionals in the communication field, professionals in the healthcare field,
citizens.
Partners’ Involved: POLITO/PIED
Related Material: Web page of the event: http://goo.gl/AFKiG Slide deck: http://goo.gl/0ocp1
Conclusions:
Local excitement among public bodies involved in the initiative.
General interest to the audience, in particular with reference to the novel “Gov 2.0” paradigm embraced by Piedmont Region during the PADGETS campaign.
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Appreciation from discussants for the attempt of PADGETS approach to make sense of the deluge of data generated by Social Media engagement.
Widespread optimism for future participatory initiatives leveraging the consolidated approach in other policy fields.
2.1.6 Meetings SMILE (Smart Mobility Inclusion Life & Health & Energy), 5th February 2013 – 28th June 2013, Torino – Italy
Objectives/Description: SMILE is a project meant to elaborate the strategic master plan of Turin Smart
City. In order to create a common ground among different stakeholders, the project has organized a
number of thematic working groups made up of experts belonging to universities, research centers,
private enterprises, local public bodies and not-for-profit organizations.
In the thematic working group devoted to inclusion, PADGETS pilot held in Piedmont Region in
collaboration with “Formazione 2.0” project has been recognized among the inspiring initiatives
driving the e-Participation roadmap. Furthermore, PADGETS platform itself has been selected in the list
of existing assets that Turin city has to systematically exploit in its journey towards smartness.
Participants: around 200 experts
Partners’ Involved: POLITO
Related Material: The final publication has yet to come.
Conclusions: Appreciation for the methodological approach underpinning the pilot and recognition of the potential to be exploited in larger-scale applications were evident among the participants.
Widespread optimism for future participatory initiatives leveraging the consolidated approach in other policy fields.
2.1.7 Conference: FP7 eGovernance and policy modelling projects. 27th January 2012, Sheffield – UK
Objectives/Description: How to make the cutting edge R&D accessible for real use. Conference for
organisations undertaking eGovernance projects with a focus on public participation
Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other
practitioners, NGOs, Citizens
Partners’ Involved: Tech4I2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received. Event
welcomed and a follow up workshop planned.
2.1.8 Workshop: policy making 2.0 – 1st April 2012 – Sheffield – UK
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Objectives/Description: Follow up workshop to a conference on 27th January 2012 for organisations
undertaking eGovernance projects with a focus on public participation
Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other
practitioners, NGOs, Citizens
Partners’ Involved: Tech4i2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received
2.1.9 Workshop: Digital Literacy, skills and inclusion – 3rd May 2012 – Seville – Spain
Objectives/Description: Workshop to discuss methods of enhance social inclusion and policy
enhancement using digital technologies
Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other
practitioners, NGOs, Citizens
Partners’ Involved: Tech4i2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received
2.1.10 Workshop: Digital Literacy, skills and inclusion – 6th September 2012 – Seville – Spain
Objectives/Description: Workshop to discuss methods of enhance social inclusion and policy
enhancement using digital technologies
Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other
practitioners, NGOs, Citizens
Partners’ Involved: Tech4i2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received
2.1.11 Workshop: Digital Literacy, skills and inclusion – 29th May 2013 – Granada – Spain
Objectives/Description: Workshop to discuss methods of enhance social inclusion and policy
enhancement using digital technologies
Participants: Elected Representatives (Local Administration/others), policy makers, researchers, other
practitioners, NGOs, Citizens
Partners’ Involved: Tech4i2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received
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2.1.12 Meetings, discussion and promotion of feedback about Padgets with UK local Authorities – August – September – Scunthorpe and Halifax – UK
Objectives/Description: Face to face meetings to elicit feedback about Padgets with the local
authorities in the UK that are the most active in supporting digital inclusion and citizen consultation.
Participants: Local Authority Officers
Partners’ Involved: Tech4i2 Ltd
Conclusions: Questions asked at the event and favourable feedback about the project received
2.1.13 Samos 2012 Summit on “Open Data and Interoperability for Governance, Industry and Society”, 2nd – 6th July 2012, Samos (Greece)
Objectives/Description: More than 80 high level ICT experts and decision makers from 20 Countries
participated in the international Samos 2012 Summit on “Open Data and Interoperability for
Governance, Industry and Society”, that took place from the 2nd to the 6th of July 2012 in the island of
Samos, in Greece.
The 2012 Summit on Open Data and Interoperability was co-organised by the University of the Aegean,
The Greek Interoperability Centre of the National Technical University of Athens, the ENGAGE
eInfrastructure project (co-funded by the European Commission) and the ENSEMBLE Support Action
(under the auspices of the Future Internet Enterprise System (FinES) cluster of DG Connect), in order to
foster international cooperation and strive for a new research and practice agenda in open data,
collaborative governance, enterprise Interoperability and future internet systems.
With an emphasis on Open Data, Interoperability and new Participative Governance Model for the
public sector, the enterprise and within a connected inclusive society, the Samos Summit was a first
class opportunity to see, interact with and influence cutting edge European ICT research projects and
initiatives.
The Samos Summit was attended by more than 20 Countries, representing research and development
centres of Google, IBM, Microsoft, Intrasoft International, Engineering, TXT, Whitehall Reply, Athens
Technology Centre, Fraunhofer, Poznan Supercomputing Centre, Cycorp and more. Representatives
from several collective bodies and organisations joined the discussions and workshops of the Samos
Summit, including W3C, ISA (European Commission unit for Interoperability), EGI (European grid
infrastructure) the Hellenic Parliament and Greek, Austrian, Slovenian, Spanish, Italian public sector
and eGovernment units.
The key message of the Samos Summit, as presented in the Samos Declaration, put the emphasis on
the following actions:
Raise the legal and administrative barriers, which prevent the spreading of open data.
Support research on metadata, core vocabularies and visualization, as new ways of discovering
and using open data.
Promote innovation and entrepreneurship on open data applications for the public.
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Support open data use by science, in a global effort to reach evidence based decision making
on societal problems.
Promote scientific approaches in solving Interoperability issues, and especially the
Interoperability Scientific Foundations.
Strive for open data and interoperability “Killer – apps”, in order to illustrate the power of ICT
tools towards wider audiences.
Foster collaboration among scientific communities, industry, SMEs, public sector and citizens,
towards an ecosystem where the immense potential of open, interoperable data will be
exploited.
The above wishes and wills of the ICT research community have been endorsed by numerous
members of the community.
Agenda:https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos+2012+Summit+Agenda.
docx
Participants: More than 120 participants, Elected Representatives (Local Administration/others), policy
makers, researchers, other practitioners, NGOs, Citizens, students
Partners’ Involved: Aegean
Related Material: http://www.samos-summit.org/
Conclusions: During the session ”Academic and Research Directions in Open Data”, Ms Aggeliki
Androutsopoulou presented the PADGETS platform approach in modelling data from three different
types of analysis for policy formulation. She explained the methodology behind defining the needs and
ways of PADGETS visualisations and showcased some examples of data representation addressed to
policy makers.
During the workshop entitled “PADGETS/ NOMAD Workshops on Open Data Analytics” two partners
had the chance to present the status of PADGETS. Firstly, Professor E. Loukis, from the University of the
Aegean, gave a brief speech by presenting the project. He presented the aim of the project, which is to
categorize, represent and visualize the citizens’ feedback selected from the various social media, in
order to extract useful information and conclusions that will be forwarded to policy makers and reflect
citizens’ opinions and needs concerning several policy issues. He closed his presentation with a
comparison of PADGETS with a similar-scope project, named “NOMAD”, focusing mainly on the general
activities and participation quality and quantity of citizens and policy makers.
Thereafter, Lukasz Radziwonowicz from Fraunhofer FOKUS, Germany spoke about the PADGETS
project, gave briefly its main goals and went on by pointing out the two-way interaction that the
PADGETS project provides among citizens and policy makers. Citizens no longer are consumers of
information concerning policy making, but they take part actively by interacting with the policy
makers, expressing their opinions, changing and forming collaboratively the various proposed policies.
Then, he presented the technological parts and components that compose the PADGETS platform, as
well as the architecture behind and the mechanism for analysing all the gathered citizens’ opinions and
the corresponding decision support engine that is involved in this process. He continued with showing
the mobile application of the project, as well as some screenshots of its functionalities and operation.
He closed with a short demo of the PADGETS platform.
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2.1.14 Transforming Government Workshop 2013 (tGov2013), 22nd – 23rd April 2013 – London – UK
Objectives/Description:
The workshop aimed at providing a common platform for academics and practitioners to discuss
original research highlighting issues related with technical, organizational, managerial and
socioeconomic aspects of both (e) and (t)-Government implementation and adoption.
During his talk, Enrico Ferro (POLITO) presented the main results of the Italian pilot conducted in the
framework of PADGETS.
Agenda: The agenda of the workshop is available in the Annexes Section
Participants: Mainly Academics, around 50
Partners’ Involved: POLITO
Related Material: The Presentation from the workshop can be found in the Annexes Section
Conclusions: Appreciation for the multidisciplinarity of the work conducted.
2.1.15 International Conference on Policy Making 2.0, 17th- 18th June 2013, Dublin, Ireland
Objectives/Description: On the 17th and 18th of June 2013 at Trinity College, Dublin, Ireland, the
Crossover project, together with UNDP, the Democratic Society and EurActiv, organised a conference,
exploring the emerging technologies and trends that are changing the way policy is made. Policy-
making 2.0 refers to a blend of emerging and fast developing technologies that enable better, more
timely and more participated decision-making in government. The aim of the conference was to cross-
fertilize projects to support community building and to learn from each other. Over these two days
many topics have been discussed including: open and big data, visual analytics, modelling and
simulation, collaborative governance and crowdsourcing, serious gaming, and opinion mining. There
was also a chance to submit an application for the Policy 2.0 prize. Its goal was to raise awareness and
consolidate the community about a new set of tools to support policy making, such as open and big
data, visualization, opinion mining, collaborative governance, modelling and simulation, serious
gaming. The event was free of charge and open to anyone with an interest in 21st century policy
making.
Agenda: The agenda of the conference is available in the following link http://www.crossover-
project.eu/ConferenceProgramme.aspx
Participants: Academics, Policy makers, Decision makers, Modellers, Policy analysts, Journalists, Data
analysts, Policy applications developers
Partners’ Involved: AEGEAN, ATC
Related Material: The programme brochure is available in the following link
http://www.crossover-project.eu/Portals/0/Conference%20programme.pdf
Conclusions: PADGETS has submitted its initiative to the policy-making 2.0 prize of the CROSSOVER
project. More than 50 applications from 5 continents have been submitted and the jury had a tough
time deciding the winner as the vast majority of submission was of high level. PADGETS was a prize
nominee for the policy-making 2.0 prize and among the top 10. PADGETS solution is a result of the
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research conducted within the homonym EU research project, in the field of ICT for Governance and
Policy Modelling. The application is addressed to policy makers, who aspire to investigate public
opinion on candidate policy proposals going directly where citizens are on the web. PADGETS provides
a prototype service that utilizes social media technologies to boost public engagement enables cross-
platform publishing and content tracking and finally, provides decision support. This toolset allow
policy makers to graphically set up and manage policy campaigns to be deployed in Web 2.0 media in
order to spread policy deliberation in a systematic and innovative way. PADGETS offerings can be
summarized in three main functionalities:
Publishing policy messages in multiple social media simultaneously, using a single integrated
interface. Policy messages can be in the form that the respective Social Media supports, e.g. text,
image, video or polls that contain relevant information to the policy under discussion with the aim
to trigger citizens’ reaction.
Tracking and analysing citizens’ feedback on policy discussions in terms of social media interactions
(comments, likes, shares, re-tweets, etc.) in order to extract valuable information on the possible
policy formulation and implementation.
Visual representation of 3-stage results (Social Media Analytics, Opinion Mining Processing,
Simulation Results) to provide decision support for policy making.
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2.2 Publications
No. Title Actual dates
Type Type of audience Countries addressed
Partner Responsible/
involved
1 Conceptualizing Transparency on online social networks
1
2012 Scientific Publication
Published by Arvix.org
Scientific Community Worldwide UREG
2 An Analysis of Implemented and Desirable Settings for Identity Management on Social Networking Sites
2
2012 Scientific Publication Published by Springer
Scientific Community Worldwide UREG
3 An Autonomous Social Web Privacy Infrastructure with Context-Aware Access Control
3
2012 Scientific Publication
Published by Springer
Scientific Community Worldwide UREG
4 Interdisciplinary Impact Analysis of Privacy in Social Networks
4
2012 Scientific Publication
Published by Springer
Scientific Community Worldwide UREG
5 Privacy Settings in Online Social Networks – Preferences, Perception, and Reality
5
2013 Scientific Publication
Published by IEEE
Scientific Community Worldwide UREG
6 Analyzing Settings for Identity Management on Social Networking Sites: Classification, Current State and Proposed Developments
6
2013 Scientific Publication Published by Elsevier
Scientific Community Worldwide UREG
1 Netter, M. “Conceptualizing Transparency on online social networks
2 Riesner, M., Netter, M., Pernul, G. “An Analysis of Implemented and Desirable Settings for Identity Management on
Social Networking Sites” 3 Netter, M., Hassan, S., Pernul, G., “An Autonomous Social Web Privacy Infrastructure with Context-Aware Access
Control” 4 Netter, M., Herbst, S., Pernul, G., “Interdisciplinary Impact Analysis of Privacy in Social Networks”
5 Netter, M., Riesner, M., Weber, M., Pernul, G., “Privacy Settings in Online Social Networks - Preferences,
Perception, and Reality”. 6 Riesner, M., Netter, M., Pernul, G., “Analyzing Settings for Identity Management on Social Networking Sites:
Classification, Current State and Proposed Developments”
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No. Title Actual dates
Type Type of audience Countries addressed
Partner Responsible/
involved
7 Evaluating Complex Forms of Social Media Use in Government
7
2013 Conference Proceedings
Researchers and practitioners in the field of public governance, policy makers
Worldwide POLITO AEGEAN
8 “Policy Gadgets for Urban Governance in the Era of Social Computing: An Italian Pilot on Telemedicine”
8
2013 Book Chapter Carlos Nunes Silva, “Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity”, IGI Global DOI: 10.4018/978-1-4666-4169-3
Researchers and
practitioners in the
field of public
governance, policy
makers
Worldwide POLITO AEGEAN
9 “Policy Making 2.0: from Theory to Practice”
9
2013 International Journal per review
Researchers and practitioners in the field of public governance, policy makers
Worldwide POLITO AEGEAN
10 “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”
10
June July 2012
International Journal per review
Researchers and practitioners in the field of public governance, policy makers
Worldwide AEGEAN FOCUS
11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation”
11
2012 Book Chapter
Published by Emerald Publications
Researchers and practitioners in the field of public governance, policy makers
Worldwide AEGEAN
7 Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella, “Evaluating complex forms of Social Media Use in
Government” 8 Enrico Ferro, Michele Osella, Yannis Charalabidis, Euripides Loukis, “Policy Gadgets for Urban Governance in the Era
of Social Computing: An Italian Pilot on Telemedicine” 9 Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella, “Policy Making 2.0: from Theory to Practice”
10 Yannis Charalabidis, Robert Kleinfeld, Euripidis Loukis. “Towards rationalization of Social Media Exploitation in
Government Policy – Making Process” 11
Yannis Charalabidis, Robert Kleinfeld, Euripidis Loukis. “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”
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No. Title Actual dates
Type Type of audience Countries addressed
Partner Responsible/
involved
12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization”
12
July 2012 International Journal per review. Published by International Journal of Electronic Government Research
Researchers and practitioners in the field of public governance, policy makers
Worldwide AEGEAN
13 “Different Digital Moderated and non Moderated Mechanisms for Public Participation”
13
7/8June 2012
Conference Proceedings
Researchers and practitioners in the field of public governance, policy makers
Worldwide AEGEAN
14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion”
14
16/19 July 2012
Conference Proceedings
Researchers and practitioners in the field of public governance, policy makers
Worldwide AEGEAN
15 “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”
15
17-19 September
2013
Conference Proceedings
Researchers and practitioners in the field of public governance, policy makers
Worldwide POLITO, AEGEAN
2.2.1 Scientific Publication: “Conceptualizing Transparency on Online Social Networks”
According to social identity theory, each individual performs multiple and possibly conflicting roles in
everyday life by presenting different identity facets to different people and keeping those facets
consistent. This theory can be applied both to interaction in the physical world and on Online Social
Networks (OSN). Yet, on OSN, management of identity facets is limited by the granularity of the available
access control model and options such as groups (roles). As a result, inappropriate visibility of shared
personal items (permission) to contacts (users) threatens privacy as people lack a structured overview of
all user-permission assignments to recognize identity facets and erroneous visibility settings.
Role-Based Access Control (RBAC), a commonly used access control model in enterprises, is a different
research area that also deals with assigning permissions to users which are bundled to roles. Here, one
12
Yannis Charalabidis, Euripidis Loukis. “Participative Public Policy Making Through Multiple Social Media Platforms
Utilization” 13
Euripidis Loukis, Yannis Charalabidis, Vassiliki Diamantopoulou “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” 14
Euripidis Loukis, Yannis Charalabidis, Aggeliki Androutsopoulou “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion” 15
Enrico Ferro, Euripidis Loukis, Yannis Charalabidis, Michele Osella “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”
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challenge for large enterprises is to define consistent roles and find errors in existing user-permission
assignments. To improve understanding, approaches to graphically present user-permission assignments,
such as Visual Role Mining, have emerged. Visual Role Mining uses a matrix visualization, with rows
representing users (u1, ..., un) and permissions (p1, ..., pn) being depicted as columns. A cell cij is colored if
user ui possesses permission pj. Rows and columns are reordered to obtain clusters of adjoined
permissions. To define roles, this approach relies on human cognitive abilities to discover clusters, which
can be treated as role candidates, as well as to detect missing or excessive permissions.
http://tinytocs.org/vol1/papers/tinytocs-v1-netter.pdf
2.2.2 Scientific Publication: “An Analysis of Implemented and Desirable Settings for Identity Management on Social Networking Sites”
To address privacy threats stemming from interacting with other users on Social Networking Sites (SNS),
effective Social Identity Management (SIdM) is a key requirement. SIdM refers to the deliberate and
targeted disclosure of personal attribute values to a subset of one’s contacts on SNS. While a variety of
privacy-enhancing approaches have been proposed, these are often isolated solutions that lack
integration into a reference framework that states the requirements for successfully managing one’s
identity. In this paper, a reference framework of existing and desired SIdM settings is derived from identity
theory, literature analysis, and existing SNS. Based thereupon, we examine the SIdM capabilities of
prevalent SNS and highlight possible improvements.
Full article: http://dl.acm.org/citation.cfm?id=2372859.2373153&coll=DL&dl=GUIDE&CFID=172021303
2.2.3 Scientific Publication: “An Autonomous Social Web Privacy Infrastructure with Context-Aware Access Control”
The rise of online social networks (OSNs) has traditionally been accompanied by privacy concerns. These
typically stem from facts: First, OSN service providers' access to large databases with millions of user
profiles and their exploitation. Second, the user's inability to create and manage different identity facets
and enforce access to the self as in the real world. In this paper, we argue in favour of a new paradigm,
decoupling the management of social identities in OSNs from other social network services and providing
access controls that take social contexts into consideration. For this purpose, we first propose Priamos, an
architecture for privacy-preserving autonomous management of social identities and subsequently
present one of its core components to realize context-aware access control. We have implemented a
prototype to evaluate the feasibility of the proposed approach.
Full article: http://www.springerlink.com/content/t67045m80368u717/
2.2.4 Scientific Publication: “Interdisciplinary Impact Analysis of Privacy in Social Networks”
The rise of the social web has traditionally been accompanied by privacy concerns. Research on social web
privacy has been conducted from various directions including law, social and computer sciences
contributing to the body of literature. In this chapter, we argue for an interdisciplinary approach to
capture the multidimensional concept of privacy. For this purpose, we propose a three-layered framework
to systematically analyse the privacy impact of various research directions. Subsequently, we conduct an
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interdisciplinary literature analysis, highlighting areas for improvement as well dependencies between
different research directions.
Full article: http://link.springer.com/chapter/10.1007/978-1-4614-4139-7_2
2.2.5 Scientific Publication: “Privacy Settings in Online Social Networks - Preferences, Perception, and Reality”
To approach privacy threats stemming from interacting with other users on Online Social Networks (OSN),
effective Social Identity Management (SIdM) is a key requirement. SIdM refers to the deliberate and
targeted disclosure of personal information to a subset of one’s contacts on OSN. Yet, unlike the physical
world, SIdM on OSN is compromised by unavailable or insufficient settings as well as by properties of
mediated communication (e.g. persistence). In this paper, we employ a novel approach based on the
participants' Facebook profile content to study privacy settings in OSN. Our results indicate a mismatch
between perceived, preferred, and actual settings that can be deduced to a lack of awareness and control
by the user.
2.2.6 Scientific publication: “Analyzing Settings for Identity Management on Social Networking Sites: Classification, Current State and Proposed Developments”
The rising prevalence of Social Networking Sites (SNS) and their usage in multiple contexts poses new
privacy challenges and increasingly prompts users to manage their online identity. To address privacy
threats stemming from interacting with other users on SNS, effective Social Identity Management (SIdM)
is a key requirement. It refers to the deliberate and targeted disclosure of personal attribute values to a
subset of one's contacts on SNS. Features and settings to perform SIdM have been proposed and
subsequently implemented partly by some SNS. Yet, these are often isolated solutions that lack
integration into a reference framework that states the requirements for successfully managing one's
identity. In this article, such a reference framework of existing and desired SIdM settings is derived from
identity theory, literature analysis, and existing SNS. Based thereupon, we examine the SIdM capabilities
of prevalent SNS and highlight possible improvements. Lastly, we reason about developing a metric to
compare the capability of SNS in regards to their support for SIdM objectively.
2.2.7 Conference Proceedings “Evaluating Complex Forms of Social Media Use in Government” 19th Americas Conference on Information Systems – Chicago, Illinois, USA
Government agencies gradually start moving from simpler to more sophisticated and complex forms of
social media use, which are characterized by higher technological and political complexity. It is quite
important to evaluate systematically these efforts based on sound theoretical foundations, in order to
maximize our learning from them. In this direction this paper outlines and evaluates a complex form of
automated and centrally managed combined use of multiple social media by government agencies for
promoting participative public policy making. The evaluation framework includes both technological
evaluation based on the software platforms and ecosystems theory, and political evaluation based on
wicked problems theory. It has been used for the evaluation of a pilot application of the above approach
for conducting a consultation campaign concerning the large scale application of a telemedicine program
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in Piedmont, Italy, revealing both considerable potential and strengths, but also at the same time some
notable problems and weaknesses as well.
2.2.8 Scientific publication: “Policy Gadgets for Urban Governance in the Era of Social Computing: An Italian Pilot on Telemedicine”
The chapter introduces the concept of policy gadgets that may be expressed as the combined use of
computer simulations and social media in policy making. Such a concept is exemplified by providing the
description of an Italian campaign on telemedicine, launched by the regional government of Piedmont (IT)
in the context of an international research project named PADGETS (www.padgets.eu). Also, some
preliminary results are presented, which are very encouraging. The use of such instruments in urban and
regional policy making may generate significant advantages in terms of conveying society’s inputs to policy
makers, by providing them with a set of concise, fresh and relevant data in a cost effective and easily
understandable way.
Article can be found at the following URL: http://www.igi-global.com/book/citizen-participation-urban-
governance/74378
2.2.9 “Policy Making 2.0: from Theory to Practice”
Government Agencies are gradually moving from simpler towards more sophisticated and complex
practices of social media use, which are characterised by important innovations at the technological,
political and organisational level. This paper intends to provide two contributions to the current discourse
about such advanced approaches to social media exploitation. The first is of practical nature and has to do
with assessing that strengths and the potential and at the same time the weaknesses and the challenges,
of a centralized cross-platform approach to social media exploitation by government agencies in their
policy making process. The second contribution is of theoretical nature and consists of in the development
of a multi-dimensional framework for an integrated evaluation of such advanced practices of social media
exploitation in public policy making processes from technological, political and organizational perspectives,
which is based on theoretical foundations from various different domains. The proposed framework is
applied for the evaluation of a pilot consultation campaign conducted in Italy using multiple social media
based on the above approach, concerning the large scale application of a telemedicine programme, in the
context of an international research project named PADGETS (Policy Gadgets Mashing Underlying Group
knowledge in Web 2.0 Media) and leading to interesting insights.
2.2.10 “Towards rationalization of Social Media Exploitation in Government Policy – Making Process”
There has been significant research on practice oriented towards the rational exploitation of the rapidly
expanding social media by private sector enterprises. However, much less research and practice have been
done in this area with respect to the public sector. This paper explores advanced forms of rational
exploitation of social media in government policy- making processes, aiming to strengthen and widen
participation of and interaction with citizens, concerning the new or existing public policies and services.
The proposed approach is based on a platform, which can publish policy-related content and micro
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applications towards multiple social media simultaneously also collect data on citizens’ interaction with
them (e.g. views, comments, rating, votes etc…) using the application programming interfaces (API) of the
targeted social media. The information gathered through social media will undergo various type of
advanced processing (e.g. access analytics, opinion mining, simulation modelling) in order to extract
synthetic conclusions from them and provide a substantial support to government policy makers, always
respecting data privacy guidelines. In addition, an extension of this stimulated/guide crowdsourcing
approach is presented, based on “non moderated crowdsourcing” by government agencies. The above
approach allows a more advanced and rational exploitation of social media by government for supporting
evidence based decision and policy making.
URL of the article: http://www.epractice.eu/files/Journal_Volume%2016-Interactiv_Final_9_0.pdf
2.2.11 “Towards New Web 2.0 Based Multi Channel Approaches to e – participation”
Purpose: Current e-participation approaches of government agencies are based on a ‘single channel’
having usually the form of an ‘official’ e-participation space. However, the outcomes of these approaches
so far have been below the initial expectations concerning both the quantity and the quality of citizens’
participation. The emergence and wide penetration of Web 2.0 social media offers big opportunities for
overcoming this problem, and proceeding to a second generation of broader and more inclusive e-
participation. This chapter describes a methodology for the efficient exploitation of multiple Web 2.0
social media by government agencies, which can be the basis of new more sophisticated ‘multi-channel’ e-
participation approaches.
Methodology/approach: Taking into account the developments in three core technological areas
(application programming interfaces of social media, opinion mining and simulation modeling) a
methodology is constructed for the efficient exploitation of multiple Web 2.0 social media for e-
participation purposes and the advanced processing of citizens’ contributions.
Findings: The above objectives can be achieved through a central platform which enables posting content
and deploying micro web applications (termed as ‘Policy Gadgets’ – Padgets) to multiple popular Web 2.0
social media simultaneously, collecting users’ interactions with them (e.g. views, comments, ratings, votes,
etc.) in an efficient manner using application programming interfaces (API), and making various types of
advanced processing and integration of these interactions (calculation of useful analytics, opinion mining
and forecasting future trends through simulation modeling) .
Research limitations: The proposed methodology has not yet been validated in real life pilot applications.
However, this is in progress as part of international research cooperation.
Practical/Social implications: The above methodology can be the basis for a major transformation of the
current government agencies’ ‘single channel’ approaches to e-participation towards more advanced and
sophisticated ‘hybrid’ multi-channel ones, which can reach and involve more and diverse citizens’ groups.
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Originality/value: Most of the research that has been conducted for the development of methodologies
and information systems for the exploitation of web 2.0 social media is focused mainly on the private
sector, while limited research has been conducted for the public sector. This chapter contributes to filling
this research gap, presenting a methodology based on a central information system enabling the efficient
exploitation of multiple web 2.0 social media by government agencies for widening and intensifying their
interaction with society.
URL of the Article:
https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Charal_Lou
kis_BookChapter_web2_multich_epart:pdf
2.2.12 “Participative Public Policy Making Through Multiple Social Media Platforms Utilization”
This paper describes the research concerning the systematic, intensive and centralized web 2.0 social
media exploitation by government agencies for widening and enhancing participative public policy making,
which is conducted as part of the research project PADGETS (‘Policy Gadgets Mashing Underlying Group
Knowledge in Web 2.0 Media’) partially funded by the European Commission. The proposed approach is
based on a central system, which publishes various types of policy-related content (e.g., short text long
text, images, video) and micro-applications in multiple social media simultaneously, and also collects from
them and processes data on citizens’ interactions (e.g., views, comments, ratings, votes, etc.). This poses
difficult research questions and challenges, both technical (analysis and exploitation of social media
application programming interfaces (APIs), appropriate design of the central system architecture,
processing and integrating the large amounts of collected citizens’ interaction data) and also non-technical
(investigation of the value generated by this approach, preconditions for its effective application by
government agencies), which are researched in the project. Some first findings on them are presented and
discussed.
URL of the article: https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/JEGR_Padgets_Paper.pdf.
2.2.13 “Different Digital Moderated ad Non Moderated Mechanisms for Public Participation” – European Mediterranean Conference on Information Systems (EMCIS) 2012, Munich – Germany
Several off-line mechanisms have been developed and applied for the participation of citizens in
government policy making and services design. The increasing adoption of ICT, and especially the Internet,
by individuals allows the development of a new generation of digital mechanisms for public participation
(e-participation). The dominant digital mechanism has been in the last ten years the development of
official e-participation websites by government agencies, which provide to the citizens information on
government activities and also policies and services under formulation, and allow them to participate in
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relevant consultations in electronic fora. However, the effectiveness of this mechanism has been much
lower than expectations. In this paper are presented three different digital mechanisms for public
participation, which have been developed by the authors as part of European research projects. The first
of them is based on the use of structured e-forum, in which citizens can enter only annotated postings
according to a predefined discussion ontology. The second is based on the use of a central platform which
can publish policy-related content and micro-applications to multiple social media simultaneously, and
also collect and process data on citizens’ interaction with them (e.g. views, comments, ratings, votes, etc.).
While the previous mechanisms were moderated by government, the third one – still under development
as part of the European research project NOMAD – is non-moderated. It is based on the search by
government agencies for content on a public policy under formulation, which has been created in
numerous social media and other sources (e.g. blogs and micro-blogs, news sharing sites, online forums,
etc.) by citizens freely, without any government initiation, stimulation or moderation, and the advanced
processing of this content.
URL of the article: https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/EMCIS_2012_Different_Mechanisms_Digital_Participation.pdf
2.2.14 “A System Dynamics Approach for complex Government Policy Design – Application in ICT Diffusion” – 9th International Conference on Modelling, Simulation and Visualization Methods (MSV’12), USA
In order to achieve e-governance, we are in need of new and more advanced tools, specifically designed
towards supporting the policy making procedure. The purpose of this paper is to investigate the
perspectives, provided by the development of decision support tools, to confront complex eGovernment
phenomena. The analysis is performed using a System Dynamics simulation model that enables policy
makers to investigate the estimated impact of planned government initiatives. Simulation applies on the
diffusion of Internet and Communication Technology. The development of the model, made in
collaboration with the Observatory for the Greek Information Society, addresses the digital divide in
Greece. Data from the i2010 initiative indicators have been used for the simulation. The results, arising
from the execution of alternative scenarios, indicate the parameters to be changed through the
implementation of actions to have the best impact on society.
URL of the article:
http://elrond.informatik.tu-freiberg.de/papers/WorldComp2012/MSV3005.pdf
2.2.15 Scientific Publication: “Analyzing the Centralised Use of Multiple Social Media by Government from Innovation Diffusion Theory Perspective”, (ePart 2013, Koblenz, Germany)
Governments have started increasingly using web 2.0 social media as a new channel of interaction with
citizens in various phases of public policies lifecycle. In this direction they have started moving from
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simpler forms of exploitation of these strong bi-directional communication channels to more complex and
sophisticated ones. These attempts constitute important innovations for government agencies, so it is
necessary to analyze them from this perspective as well. This paper analyzes an advanced form of
centralised use of multiple social media by government agencies from this perspective, using the well
established Diffusion of Innovations Theory of Rogers. It is based on a pilot application of the above
approach for conducting a consultation campaign in multiple social media concerning the large scale
application of a telemedicine program of the Piedmont Regional Government, Italy. It has been concluded
that this approach has the fundamental preconditions for a wide diffusion (relative advantage,
compatibility with existing values and processes, reasonable complexity, trialability and observability), at
least in government organizations having a tradition of bi-directional communication with citizens in all
phases of policy making, and also some experience in using social media for this purpose.
URL of the article:
https://pithos.grnet.gr/pithos/rest/[email protected]/files/PADGETS_Aegean_Publications/Analyzing_
the_Centralised_Use_of_Multiple_Social_Media_by_Government_from_Innovations_Diffusion.pdf
2.3 Project Presentations
Actual dates
Type/Place
Type of Audience
Countries
addressed
Size of
audience
Partner
responsible
involved
24/04/2012 Project presentation
during Net-Eucen
workshop on
sustainable urban
mobility “Mobilità
Metropolitana:
scenari sostenibili
per la Città di Roma”
Research &
developers with a
focus on e-Gov;
university “La
Sapienza”, citizens
Italy 50 WHL
17-20/04/2012 Project presentation
within Enel internal
tutorial on Social
Media Marketing
Research &
developers with Enel
IT departments
Enel
operations,
IT and
marketing
dept.
100 WHL
16-18/12/2012 Project presentation
at IT-SA exhibition
Nurenberg –
Research &
practitioners with a
focus on security;
Exhibition
visitors from
all over the
7000 UREG
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Germany citizens world
22/02/2013 Project Presentation
at Info-day on Open
and Collaborative
Governance at NCSR
Demokritos, Athens
Enterprises,
Universities,
Government
Agencies, NGO
members
Greece 70 AEGEAN
29/03/2013 Project presentation
at Faculty of Social
Sciences, Ljubljana
Students Slovenia 50 CeGD
2.3.1 Project presentation during NET-EUCEN workshop on sustainable urban mobility
Objectives/Description: Project presentation during Net-Eucen workshop on sustainable urban mobility
“Mobilità Metropolitana: scenari sostenibili per la Città di Roma”. Presentation of the Padgets concept and
initiative to foster and implement participation along decision making process relevant to socially subjects
and topics of social interest.
Participants: Research & developers with a focus on e-Gov; university “La Sapienza”, citizens
Partners’ Involved: WHL
Conclusions: Questions asked at the event and favourable feedback about the project received.
2.3.2 Project presentation within Enel internal tutorial on Social Media Marketing
Objectives/Description: Presentation of the Padgets concept and initiative to foster and implement
participation along decision making process relevant to subjects and topics of social interest
Participants: Research & developers with Enel IT departments
Partners’ Involved: WHL
Conclusions: Questions asked at the event and favourable feedback about the project received
2.3.3 Project presentation at IT-SA exhibition – Nurenberg – Germany
Objectives/Description: Presentation of the Padgets concept and initiative to foster and implement
participation along decision making process relevant to subjects and topics of social interest
Participants: Research & practitioners with a focus on security; citizens
Partners’ Involved: UREG
Related Material: A photo from the exhibition can be found in the Annexes section
Conclusions: Questions asked at the event and favourable feedback about the project received
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2.3.4 Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos, Athens
Objectives/Description: The aim of the “Info-day on Open and Collaborative Governance” was the
presentation of innovative best practices and research approaches in the field of Open and Collaborative
Governance. Project PADGETS was presented during the discussion on acts and initiatives taking place in
Greece to take advantage of applications and added value services on Open and Collaborative
Governance.
Participants: 70
Partners’ Involved: AEGEAN
Related Material: A photo from the exhibition can be found in the Annexes section (Figure 23)
Conclusions: Questions asked at the event and favourable feedback about the project received.
2.3.5 Project presentation at Faculty of Social Sciences, Ljubljana
Objectives/Description: Centre for eGovernance Development (CeGD) together with Institute for
eParticipation was invited to present practical cases of ICT projects to students of Internet practicum
module on Faculty of Social Sciences, University of Ljubljana. Anja Polajnar from CeGD presented – the
Padgets project and Padgets application to students of Communication science and their supervisor. Also
the practical use of the Padgets platform was shown to the students.
Participants: 50 students
Partners’ Involved: CeGD
Related Material: Photos from the exhibition can be found in the Annexes section
Conclusions: Students and the supervisor also expressed that Padgets was easy to use and that they will
use it in the future for direct communication with policy-makers
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3. Dissemination Material and other Means of dissemination
3.1 PADGETS 2nd Brochure PADGETS has produced a two-fold printed and electronic brochure that reflects the results of the project.
This brochure presents the PADGETS Platform Deployment, the PADGETS Platform Features, PADGETS
Applications as well as PADGETS Pilots. Furthermore, the PADGETS consortium partners and contact
details are depicted in the brochure. The Brochure is available in English and can be downloaded from the
Website.
By being both a printed and electronic brochure, the PADGETS brochure enables the consortium partners
to use (Print-On-The-Go) the brochure in dissemination events and workshops, as well as to disseminate it
through their respective websites.
This brochure has already been distributed in the 13th Bled Forum on Europe Foresight Conference
organized by Bled Forum on Europe Association and Regional Foundation – Centre for eGovernance
Development for South East Europe (CeGD) which was held in Bled, Slovenia on the 29th – 30th of March
2012 as well as in the Samos 2012 Summit on Open Data and Interoperability, held in Samos, Greece on
the 2nd – 4th July 2012. Moreover, the University of Regensburg (UREG) distributed the brochure to the
IT-SA Security Expo, held in Nuremberg, Germany on the 16th – 18th October 2012.
The design and look of the PADGETS 2nd brochure appears in the Annexes section.
3.2 PADGETS 2nd Newsletter The 2nd PADGETS Newsletter has been released in March 2012 (see Annexes). The objective of this
newsletter was to inform the interested parties and stakeholders about the latest Project News. In
addition, the newsletter aimed at informing about the activities performed by PADGETS and activities in
which PADGETS was involved. Furthermore, the newsletter contained contact info (e-mail and web
details), the consortium members as well as the presence of PADGETS on major social networking and
content platforms. This issue was sent to more than 3500 recipients.
3.3 PADGETS 3rd Newsletter The 3rd PADGETS Newsletter has been released in June 2013 (see Annexes). The objective of this
newsletter was to inform the interested parties and stakeholders about the latest Project News. In
addition, the newsletter aimed at informing about PADGETS pilots execution as well as upcoming or
performed activities by the project (participation in events, conferences, workshops and publications).
Furthermore, the newsletter contained contact info (e-mail and web details), the consortium members as
well as the presence of PADGETS on major social networking and content platforms.
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3.4 PADGETS Press Release A Press Release (English and Greek version) which offers information about PADGETS nomination among
the 10 best Policy – Making 2.0 applications, in the international competition organized by the
CROSSOVER project and presented at the International Conference on Policy Making 2.0, has been drafted
on June 2013. Furthermore, an overview of PADGETS application and its availability is presented. The
Greek version of the press release has been published to numerous electronic magazines and daily
electronic newsletters as well as to technological, economical and communication websites and portals
while the English one has been disseminated through partners' networks and published in project's social
media channels.
The design and look of the PADGETS Press Release in English and Greek version appears in the Annexes
section.
3.5 PADGETS 2nd Roll-up PADGETS has produced a 2nd Stand Roll-up 2.00m x 1.00m that reflects the scope of the project. The Roll-
up presents PADGETS features and pilots. This roll-up has been designed to be used in relevant
dissemination activities during PADGETS project’s life cycle.
The design and look of the PADGETS 2nd Roll-up appears in the Annexes section.
3.6 PADGETS USB PADGETS has produced USB Flash Drives where the logo and website URL is reflected for further
dissemination of the project. The USB Flash Drives have been distributed to PADGETS Review Meeting in
Brussels on February 2012 as well as to the Samos 2012 Summit on July 2012.
The design and look of the PADGETS USB Flash Drives appears in the Annexes section.
3.7 PADGETS Blog posting The project team has launched its own blog since the first months of the project in order to promote the
outcomes and lessons learned of the project to the community. A representative screenshot of the
PADGETS blog is provided below.
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Figure 1: PADGETS Blog
3.8 PADGETS Social Media Great emphasis has been placed by the project team to exploit Social Media in order to enable a more
active dissemination towards the Web2.0 community. In this context, the presence of the project on
major social networking and content platforms has been established from the early stages. The project
team is using these channels by contributing content and creating “buzz”, i.e. recommending them to
members of their social networks.
3.8.1 PADGETS Facebook Page
PADGETS has opened a Fan Page [https://www.facebook.com/padgetsEU?ref=ts] from the early stages of
the project. This Facebook Page has become an open forum of exchange and discussion on PADGETS
results and developments. It has currently 151 Fans.
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Figure 2: PADGETS Facebook Fan Page
3.8.2 PADGETS Twitter Feed
As micro-blogging is a powerful social media to diffuse information amongst interested audiences,
PADGETS has opened a Twitter account [https://twitter.com/padgetsEU] from the early stages of the
project. PADGETS has 247 followers.
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Figure 3: PADGETS Twitter Feed
3.8.3 PADGETS LinkedIn Page
PADGETS has opened its own group in LinkedIn [http://www.linkedin.com/groups/PADGETS-
2594119?trk=myg_ugrp_ovr&gid=2594119] from the early stages of the project. It has 111 members and
has posted messages, including project results, news from other Projects working in the field of ICT for
Governance and Policy Modelling.
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Figure 4: PADGETS Group in LinkedIn
3.9 PADGETS website The PADGETS website (www.padgets.eu) has been designed and became publicly available from the first
months of the project. Constituting a fully functional and user-friendly web interface, it served as a main
dissemination tool of the project.
The site comprised areas with different access rights, a public one presenting information on the project
and a private one (password protected) for the consortium to exchange project internal documentation
(meeting minutes, deliverables, etc.).
The project website has been regularly updated during all the project lifetime. Certain modifications have
been made in the Home page of the website by adding more information about PADGETS Platform
features and pilots. Moreover, the results page has been enriched to present the main Assets of the
project as well as an overview of the Pilots execution within the project and the expected impact that
PADGETS brings to the relevant stakeholders. In addition, PADGETS MOBILE App and PADGETS WEB App
for Citizens are available in the website as well as a video presenting the platform. Finally, an Evaluation
survey (on-line questionnaire) is available to the public for evaluating PADGETS Application.
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Figure 5: PADGETS Website
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The website from its launch until now has 5.428 Unique Visits out of a total of 8.490 Visits and 23.336
Pageviews.
Figure 6: Visits
Figure 7: Visits from various countries
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Figure 8: Top 10 visiting countries
Figure 9: Traffic Source
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4. Project Liaison Activities The following projects have been identified as highly related to PADGETS for one or more of the following
reasons:
They run either under ICT for Governance and Policy Modelling with PADGETS
Members of the PADGETS consortium are also strongly involved in them
They are relevant FP7 projects
Table 1: Projects related to PADGETS
Project Logo Project Title Liaison Activities
CROSSROAD – A Participative
Roadmap for ICT Research in
Electronic Governance and Policy
Modelling
The project was closing the
last year. Nevertheless the
roadmap coming from
Crossroad project has been
taken into consideration from
PADGETS.
WEGOV – Where eGovernment
meets the eSociety
Collaboration in social media
(common posts and
discussions). Co-organisation
of the Samos 2011 Summit
Session on social government.
Communication of
experiences in privacy issues.
UbiPOL – Ubiquitous Participation
Platform for POLicy Making
Co-organisation of the eGOV
2011 Policy Modelling
workshop at Delft.
Cockpit – Citizens Collaboration and
Co-Creation in Public Sector Service
Provision
Meeting that took place in
Athens (10/10/2011)
between ATC, NTUA and
Aegean. The purpose of the
meeting was to exchange
knowhow regarding the
technical issues of the opinion
mining polarity engine;
Co-organisation of the Samos
Summit 2011 together with
PADGETS and ENSEMBLE FP7
project;
A conference call was
arranged on February 2013
between NTUA, ATC and
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AEGEAN for demonstrating
the ICT applications, exchange
knowhow and share views on
how participation can be
enhanced during the pilot
phases of the projects; ATC
demonstrated opinion mining
polarity engine focusing on
the latest updates
IMPACT – Integrated Method for
Policy making using Argument
modelling and Computer assisted
Text analysis
Yannis Charalabidis in the
scientific committee of
IMPACT. Possible
coordination in the area of
text analysis.
OCOPOMO – Open Collaboration
for Policy MOdelling
Review of public material in
the area of policy modeling /
policy cycles. Co-organisation
of the eGOV 2011 Policy
Modelling workshop at Delft.
Positive Spaces – Policy Simulation
in Virtual Spaces
Meeting that took place in
Athens (07/11/2011)
between ATC, NTUA and
Aegean. The purpose of the
meeting was to exchange
views on legal restrictions
that raise from the terms &
conditions of the Social
Networks sites;
Exchange views on how to
enhance participation and
create user communities;
A conference call was
arranged on October 2012 for
demonstrating the ICT
applications, exchange
knowhow and share views on
how participation can be
enhanced during the pilot
phases of the projects; ATC
presented the latest updates
on legal restrictions raising
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from the terms & conditions
of the Social Networks sites.
The two projects cooperated
in engagement activities and
shared end users. A meeting
was held between AEGEAN
and the Hellenic Parliament
with the PADGETS pilot users.
e-CODEX – e-Justice
Communication via Online Data
Exchange
Communication has been
established between the two
projects;
Exchange of dissemination
materials;
Next Steps: Arrange a
common technical workshop
for demonstrating the ICT
applications, exchange
knowhow and share views on
how participation can be
enhanced during the pilot
phases of the projects;
Webinos – Secure Web Operating
System Application Delivery
Environment
Share common partners on
the projects. Exchange of
technical view especially
relatively to social media.
CROSSOVER – Bridging
Communities for Next Generation
Policy-Making
PADGETS case and related
apps description have been
submitted to the CROSSOVER
database; Participation of
PADGETS to the International
Conference on Policy Making
2.0, Dublin, Ireland, June 17-
18, 2013, organized by
COSSOVER project
ENGAGE – An Infrastructure for
Open Linked Govermental Data
Provision towards Research
Communities and Citizens
Co-organisation of the Samos
Summit 2013 together with
PADGETS and NOMAD
projects on Social Media
policy making.
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NOMAD – Policy Formulation &
Validation through non-moderated
crowd-sourcing
Co-organisation of the
Workshop on Open Data
Analytics within Samos 2012
Summit is co-organising the
4th Samos Summit on Digital
Innovation for Government,
Business and Society. The two
projects have the same
coordinator and common
partners and Views
exchanged on Opinion Mining
methods.
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5. Future Planned Activities
5.1 Samos 2013 Summit on Digital Innovation for Government, Business and Society
Objectives/Description: The 4th Samos Summit on Digital Innovation for Government, Business and
Society will be held in Samos, Greece on July 1 – 5, 2013. Main topics of the Samos 2013 Summit
include:
Policy modelling
Collaborative Governance
Collective awareness platforms
Big, Open and Linked Data
Complex societal problem solving
Digital enterprise and Factory of the Future
Digital youth entrepreneurship
Horizon 2020 programme
The 4th Samos Summit, on Digital Innovation for Government, Business and Society offers an
unprecedented opportunity to see, interact with and influence cutting-edge European ICT research
projects and initiatives. Attended by high caliber experts from research, administrations and
enterprises, the Samos 2013 Summit focuses on the newest developments of Information and
Communication Technologies and innovative applications in the context of the public and private
sector.
Agenda:
https://pithos.grnet.gr/pithos/rest/[email protected]/files/Samos2013Summit_Agenda.docx
Expected Participants: http://www.samos-summit.org/ (on participants’ link)
Partners’ Involved: Aegean
Related Material: http://www.samos-summit.org/
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6. Conclusions Quite a good number of project presentations, workshops, interventions to congresses, international
meetings and, on the purpose events as well as participation to larger events made it possible for all the
partners to properly disseminate the PADGETS concepts and the potentials of the whole PADGETS
Platform both for the purposes envisaged for the present project as well as for a number of future uses.
It is undeniable, in fact, that wherever the project has been presented or its concepts described along
publications, a great interest arose both within the technical scientific community and on the decision
maker’s side. Among the partners PIED is already thinking of using the Platform after the project
conclusion for own administrative purposes and to plan the Digital Agenda of the Regional Administration.
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ANNEXES
Figure 10: Invitation to the Workshop “Decision Support Systems for Policy Makers”
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Figure 11: PADGETS 2nd Brochure (Cover page)
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Figure 12: PADGETS 2nd Brochure (Inside page)
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Figure 13: PADGETS 2nd Newsletter
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Figure 14: PADGETS 3rd Newsletter
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Figure 15: PADGETS Press Release, English Version
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Figure 16: PADGETS Press Release, Greek Version
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Figure 17: PADGETS 2nd Roll-up
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Figure 18: PADGETS USB Flash Drives
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Figure 19: tGov2013 Workshop Agenda
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Figure 20: PADGETS presentation at tGov2013 Workshop
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Figure 21: IT-SA exhibition
Figure 22: Presentation of PADGETS Application to students in Ljubljana
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Figure 23: Presentation of PADGETS Application to students in Ljubljana
Figure 24: Presentation of Padgets Application to students in Ljubljana
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Figure 25: Project Presentation at Info-day on Open and Collaborative Governance at NCSR Demokritos, Athens
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Figure 26: : PADGETS presence in the “South in talk” event, organized by MEP Marilena Kopa, within the Greek pilot