GREEN MOUNTAIN FLAGGING, LLC EMPLOYEE POLICIES & PROCEDURES MANUAL

UPDATED: March 14, 2014 CONFIDENTIAL

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Message From Our President

Welcome to Green Mountain Flagging, LLC (GMF). In the following pages you will find

information regarding policies and procedures for working at GMF. Please take the time to read it thoroughly and if you have any questions we need to address them immediately so that we

can proceed united. This information has been given to you because you have joined the ranks of a very special organization and we want you to have an understanding of our expectations so

that you can be in a position to execute your job functions and achieve success.

You have been hired because we feel that you can contribute on an individual basis while working within our “Team” concept that is at the core of our values. Some of you are looking for “extra” work, while others are looking for long-term employment. For those that are

interested in a future with GMF an opportunity may be afforded to you based upon achievement and a desire to increase your professional skills and knowledge. We have designed

a professional advancement program for you known as our A.S.K Program.

Attitude – Our supervisors instill a sense of pride and professionalism; they set the standard.

Skills – Our “Ladder of Advancement” program rewards experience and advanced training.

Knowledge – Based on a combination of classroom training and extensive on-site experience and briefings.

It is crucial to your success that you listen and learn from your supervisors. They are dedicated people who have been trained to instruct you and provide you with the support needed to

make the most out of the position afforded you. Listen to what they have to say, ask questions and learn to make informed decisions. Our goal is to provide you with the skills and knowledge

that puts you in the best position to meet challenges and achieve success. GMF is a company of people providing services to people. I hope that you enjoy your experience working with us and I look forward to meeting you. On behalf of everyone at GMF I would like to thank you for joining our team and I know that we both made the correct decision.

Have fun, be safe, and enjoy the Job!

Sincerely,

Kevin W. Cheney President, CEO

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The Company Goal

Our goal is to provide superior service to our clients by providing our personnel with the professional skills, knowledge, and equipment needed to make positive adjustments to challenges and proactive decisions that contribute to our success. We proudly put our personnel in the best position to succeed and then allow them the opportunity to rise to our expectations of exceptional service quality. We want our clients to understand that they are

receiving an impeccable solution to their needs and that GMF is prepared, capable, and enthusiastic to exceed their expectations.

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General Policies & Procedures

TEAM MEMBER EXPECTATIONS

Core Principals Theses principals should be the foundation of your interaction with clients and each other.

I. Teamwork a. Defines as “work done by a number of associates, all subordinating personal

prominence to the efficiency of the whole.” b. All team members must work together and communicate effectively. In order

for you to be effective, you must be familiar with the general rules, regulations and responsibilities contained in this manual, as well as

additional information that you will receive throughout the year. Remember, the team - it works when you do.

c. The good of the team will always take precedence.

II. Honesty

a. Defines as “integrity, sincerity, and truthfulness.” b. Includes always providing accurate information to client, each other, and

management

III. Integrity a. Defines as “moral soundness, honesty, and freedom from corrupting

influence or motive.” b. Included accountability for your action.

IV. Respect

a. Defined as “esteem, regard, consideration and honor.” b. Treat others as you would expect to be treated.

V. Basic Service Principals

a. Always offer a friendly greeting, a sincere smile, and a warm goodbye.

b. Always focus on the client and traveling public: respond, act, and resolve.

Key Expectations

I. Pride a. Take pride in yourself and your work. b. Have a sense of ownership.

II. Maintain a positive attitude

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a. Remember, you are an ambassador of GMF.

III. Communication

Participate in and support open communication. a. Ask questions of your supervisors. If you need additional information from us

on any issue please let us know. We want to arm you with all the information you need.

b. Please don’t hesitate to pass along new ideas and suggestions for changes. We want your input throughout our development.

IV. Satisfaction

a. Focus on satisfying the client. 100% client satisfaction is our goal at the end of the day.

b. LISTEN to our clients. c. When handling conflicts always remember to be respectful. Don’t take it

personally.

V. Common Sense a. We chose you to be a Team Member because we believe you have the right

instincts and expect you to make the right decision in any situation. b. Follow these rules when making a decision:

i. Don’t break the law. ii. Don’t put anyone at risk.

iii. Always err on the side of the best service to the client.

Definitions

Driver

This is the crew member responsible for transporting both the gear and the flaggers to and from the jobsite. Drivers are also responsible for the safekeeping of the equipment signed out

to them.

Crew Leader This is the crew member responsible for the setup and basic management of the work zone. Crew Leaders are usually drivers, but this is not always the case. Crew Leaders are also responsible for completing any paperwork and making sure that it gets turned in on time as

directed by GMF in its sole discretion.

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SCHEDULING & REPORT TIMES

Employee at Will You are an employee at will. Nothing herein shall be construed as altering the employee at will status. An employee may be terminated for any reason or no reason at all. Scheduling

Green Mountain Flagging, LLC (hereinafter referred to as "GMF") operates on an as-needed basis. Because of the nature of our line of work, no one will be guaranteed any number of

hours per week, month, or throughout the year. Keeping informed about your schedule is your responsibility.

Punctuality

You must arrive on time. There is zero tolerance for arriving to a job late. Lateness not only makes you appear unprofessional, but also reflects negatively on GMF. If we are not there

when our clients ask us to be, they can easily find someone else who will be. Tardiness will not

be tolerated -written warnings will be issued, with repeated occurrences of lateness constituting grounds for dismissal from GMF. If you are going to be late for any reason, you

must call the GMF office ((802) 662-1210 or 1-866-485-4627), the GMF Cell Phone (802-777-4630) or the shift supervisor as soon as possible. If there is no answer at the office, you must

call one of the cell phone numbers on the outgoing message.

Time Off If you need time off, please give us as much notice as possible. The more notice we get, the

more likely you will be to get the time off you request. If you cannot give us at least 48 hours notice, we cannot guarantee we will be able to give you the time off. Notice must be given to the GMF office.

Illness In the unfortunate event that you become ill and are unable to work a shift for which you are scheduled, you must call with enough advance notice to allow a replacement to be found. If before 8am you must contact your assigned supervisor or if after 8am you must call the GMF

office at ((802) 662-1210 or 1-866-485-4627) or the GMF Cell Phone at 802-777-4630. Expect to show up for work with the understanding that we will find a replacement for you ASAP!

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APPEARANCE & PRESENTATION

All Team Members are expected to maintain a neat, clean and professional appearance, and to project a positive image at all times.

General Uniform Guidelines Dress Code

As professionals at GMF, our appearance should reflect accordingly. You should arrive to work neat, clean, and in uniform. We supply uniform shirts (which must be tucked in), as well as

uniform jackets -these absolutely must be the outer most garments worn (with the exception of the traffic control vest). Pants must be black or tan (no shorts, sweats, jeans, or stretch pants).

Hats must be either company uniform or plain black. Footwear must be a closed toe shoe or boot with leather uppers, Hard Hats are required at all times.

Required Gear You are responsible for making sure that you have everything with you that you will need to get

through your shift comfortably and safely. This means having medications, sun block, raingear, extra clothes, or anything else you may need to get you through your work day. You may also

want to bring a lunch and drinks as some jobsites may not be near a store.

GENERAL APPEARANCE GUIDELINES

Personal Hygiene

You represent GMF while you are working and must arrive for work clean and clean-shaven. Hair Hair must be kept clean and neatly combed away from the face. Men with hair longer that the

shirt color must pull it back. Facial hair must be neat, clean, and professional. Chewing Gum/ Tobacco The chewing of gum or smokeless tobacco is not permitted while on duty.

PAYROLL, TIME OFF, ILLNESS, & Weekly Time Sheets Personal Information Please notify us of any address, phone changes, etc. so we can keep our payroll system up to date and to ensure we can always reach you. Be certain to thoroughly study your pay stubs to

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make sure that the social security number, address, etc. are correct. Please be aware that the

address on your paycheck is the address that your W-2 form will be sent to, therefore, it is important that you keep us updated.

Payroll

GMF operates on a weekly payroll system. The pay week runs from 12:00 A.M. Saturday through 11:59 P.M. Sunday. Payroll is withheld one pay period, and payday is Wednesday.

Paychecks may be picked up from the office on Wednesdays between the hours of 7am and 4pm or they will be mailed. Do not ask for your check early, and do not ask for advances. Under no circumstances will they be given. Direct deposit of your paycheck is available for your convenience.

Driver Reimbursement /Driver Drive Time Pay Personally Owned Vehicle (POV) Drivers using a personally owned vehicle ("POV") will be compensated minimum wage (as

defined by the US Department of Labor) for the time they drive from their house to the job

meeting point, minus the time it would've taken to drive from your assigned central vehicle depot spot as defined by the company. For example, if it takes the driver an hour to drive from his/her house to the job meeting point but would've taken 30 minutes from a central depot point, the driver will be paid for a half hour drive time. The driver is required to record this time accurately on their weekly time sheet. Company Vehicle from Depot Drivers picking up a company vehicle from the assigned central vehicle depot, such as from the

Champlain Valley Exposition, will be paid minimum wage (as defined by the US Department of Labor) for the time they drive from the pickup spot to the job meeting point. The driver is

required to record this time accurately on their weekly time sheet.

Company Vehicle from Home Drivers who take a company owned vehicle home will get paid minimum wage (as defined by

the US Department of Labor) for the time they drive from their house to the job meeting point, minus the time it would've taken to drive from their defined central vehicle depot spot as

defined by the company. For example, if it takes the driver an hour to drive from his/her house

to the job meeting point but would've taken 30 minutes from a central depot point, the driver will be paid for a half hour drive time. The driver is required to record this time accurately on

their weekly time sheet.

Weekly Time Sheets Each employee is required to fill out a weekly time sheet that accurately records his/her daily

time spent working. The Weekly Time Sheet has a place to record drive time, if he/she was a driver, lunch time, and time worked. You are required to turn this paperwork in to GMF

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within 48 hours of the end of the week in order for the information to be processed and

therefore for you to be properly paid. Time sheets can be sent in three ways. 1 . Time sheets can be mailed to:

Green Mountain Flagging, LLC Attn: Pam Russell

67 Center Road Essex Junction, VT 05452

Or 2) they can be scanned and emailed to prussell@gmfvt.com, or 3)they can be faxed to us at 802.857.5189 attn: Pam Russell. Please note that you are responsible for accurate reporting and that knowingly reporting false information could lead to consequences up to and including termination. Quitting On The Job

If an employee quits on the job, without sufficient notice as determined by GMF in its sole discretion, or is terminated, the employee shall be responsible for any transportation, parking, lodging, meal, and/or other expense incurred by GMF for that employee in regards to the present job. Lunch During your shift when it's possible for you to take a lunch you are required to sign out on your time sheet and then sign back in after your lunch break. There is no set time for lunch and your time to take it is dictated by the client.

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COMPANY VEHICLE USE

Taking a Company Vehicle Home GMF has a limited number of company owned vehicles. You can request to take one of our

company vehicles home with you instead of each night returning the vehicle to the vehicle depot, i.e. Champlain Valley Exposition. Only Kellen Cloud or Kevin Cheney can approve this request and YOU MUST GET PRIOR APPROVAL BEFORE TAKING A COMPANY VEHICLE HOME. Should you be granted approval you must adhere to the following:

1. Company vehicles are for GMF work only and NOT to be used for personal use. No unauthorized use- company vehicles shall only be used for GMCS/GMF official business. Under no circumstances are the company vehicles to be used for personal business. Such use will be considered grounds for immediate dismissal.

2. Company vehicles must be parked in a legal area and any tickets or violations is your responsibility.

3. Company vehicles are to be parked in a safe area. If you live in a high crime area then please make other arrangements.

4. Any damage to the vehicle while in your care is your responsibility. In the case of vandalism or theft you must get a police report and notify GMF immediately. Depending

on the outcome of the investigation you may be held responsible for some or all the damages.

5. Equipment - You are responsible for making sure all assigned equipment is present and in usable condition, at the beginning and end of each day. If there are any problems, they are to report them as soon as possible to the office.

6. On time- You are responsible for being ready to work at the clients requested report time. Please be prepared and ready to go.

7. Current credentials- a copy of your license and insurance card need to be kept on file, and kept up to date as you renew your license and insurance. If you lose your license or

your insurance lapses, you are expected to notify the office immediately. 8. Complete twice daily vehicle checklists- These checklists will help with preventative

maintenance, better tracking of vehicle use and any issues from such use. 9. Perform a weekly Vehicle/Equipment check list and turn it in with weekly paperwork.

10. Use of alcohol, illegal drugs, or prescription drugs which may interfere with job duties are strictly prohibited during work hours, including driving home if you are still officially on the clock. Breaking this policy shall be considered grounds for immediate dismissal.

11. Keep vehicle clean and free of debris- trash/garbage is to be cleaned out daily, from both the cab and the bed of the truck. Our vehicles are important tools to provide a

service to our customers and for you to earn and income. Treat them with respect and the opportunity will remain open to you.

12. The vehicle will be given to you with a full tank and you are responsible for returning it full.

13. Unauthorized passengers- no person shall be transported by company vehicle unless they are employees of GMCS/GMF and in the course of performing duties assigned by GMCS/GMF.

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14. No smoking in any company vehicle.

15. Company vehicles are to be returned immediately upon request.

Please understand that this is a privilege and not a right and you are expected to treat the company vehicle with care. The company can revoke this privilege without cause and for any

reason at any time.

Taking a Company from Vehicle Depot

1. Company vehicles are for GMF work only and NOT to be used for personal use. No unauthorized use- company vehicles shall only be used for GMCS/GMF official business. Under no circumstances are the company vehicles to be used for personal business. Such use will be considered grounds for immediate dismissal.

2. Equipment - You are responsible for making sure all assigned equipment is present and in usable condition, at the beginning and end of each day. If there are any problems,

they are to report them as soon as possible to the office. 3. On time- You are responsible for being ready to work at the clients requested report

time. Please be prepared and ready to go. 4. Current credentials- a copy of your license and insurance card need to be kept on file,

and kept up to date as you renew your license and insurance. If you lose your license or your insurance lapses, you are expected to notify the office immediately.

5. Complete twice daily vehicle checklists- These checklists will help with preventative maintenance, better tracking of vehicle use and any issues from such use.

6. Use of alcohol, illegal drugs, or prescription drugs which may interfere with job duties

are strictly prohibited during work hours, including driving home if you are still officially on the clock. Breaking this policy shall be considered grounds for immediate dismissal.

7. Keep vehicle clean and free of debris- trash/garbage is to be cleaned out daily, from both the cab and the bed of the truck. Our vehicles are important tools to provide a

service to our customers and for you to earn and income. Treat them with respect and the opportunity will remain open to you.

8. The vehicle will be given to you with a full tank and your are responsible for returning it full at the end of the day.

9. Unauthorized passengers- no person shall be transported by company vehicle unless they are employees of GMCS/GMF and in the course of performing duties assigned by GMCS/GMF.

10. No smoking in any company vehicle.

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GENERAL CONDUCT GUIDELINES

Jobsite Conduct At GMF we pride ourselves on being professionals, and as professionals we must act accordingly. Vulgar language, obscene hand gestures, yelling (at motorist, clients, co-workers,

or pedestrians), any form of harassment or any type of violence, will not be tolerated. Violations may be grounds for immediate dismissal. The bottom line: treat others the way you

would like to be treated. Although GMCS respects the expectation of the right to self-expression, while you are working, we encourage you to limit your conversations to work-

related topics. Hot-button topics such as politics or religion are specifically dis couraged.

Smoking, Alcohol Consumption, and Drugs You are not permitted to smoke in nonsmoking areas, near any gas or other flammable

material, or in an area that is a high profile, high traffic area, as defined by GMF in its sole

discretion. Even in areas where smoking is permitted, you must be discreet and safe.

You are prohibited from consuming alcohol, using an illegal/non-prescribed drug(s), abusing a prescribed drug(s), and/or being under the influence of alcohol, an illegal drug(s), and/or a

drug(s) not in accordance with its prescription while on the job. In addition, you must not consume any alcohol within eight (8) hours of the beginning of your shift or at any time while in

GMF uniform or wearing any GMF logo.

If you are prescribed a medication(s) that may make you drowsy or impair your abilities in any way, you must so advise GMF, and your employment may be restricted if deemed necessary for safety purposes by GMF in its sole discretion.

Cell Phones and Other Electronic Devices The use of mobile phones, including text messaging, and other electronic devices, including, but not limited to, music devices, video games, movie players, televisions, and computers, during your shift is strictly prohibited. Only Crew Leaders are allowed to have their cell phone on their

person while working on the road. Please leave it in the vehicle. If you need to place/receive a call, you must inform your Supervisor, and he/she will attempt to provide you with a break as

soon as possible, as he/she deems appropriate in his/her sole discretion. If you are using your cell phone for work related reasons, emergencies, or while on break, you must remove yourself from the view. Sexual Misconduct and Sexual Harassment – Civil Rights Act

As defined by the Federal Employment Opportunity Commission, Sexual Harassment consists of unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of

a sexual nature that tends to create a hostile or offensive work environment. GMF Prohibits and will NOT tolerate any illegal sexual actions created directly or indirectly, that create an

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intimidating, hostile or offensive working environment for any employee. Violation of this

policy is grounds for disciplinary actions.

If you feel you are being sexually harassed by another employee report the incident immediately to management so an investigation can be conducted.

Your complaint will be kept confidential. Please call or email the HR Manager at 802.662.1210 or humanresources@gmcsusa.com. No one at GMF may retaliate in any way against a person who makes a claim of sexual harassment. Tips / Gratuities GMF prides itself on the excellent service we provide to our clients. While we appreciate clients wanting to give a tip for our services, you are not allowed to accept any monetary tips or

gratuities. Accident If a situation results in an accident, you must strictly observe the following protocol:

1. Secure the Scene. (The accident is now part of your work zone, adjust yourself accordingly to protect the accident area).

2. If necessary, call 911 for emergency assistance. Expect to fill out a report of

what happened regardless of the situation.

3. Call Kellen Cloud, Director of Operations, immediately following 911 call. (Do not engage with the parties involved after initially checking to see if they need you to

call 911).

Issues with Clients and other GMF Staff

In the event that an issue should arise with a client and/or another worker, whether or not

employed by GMF, you must not address the issue yourself. Instead, you must contact the office (802) 662-1210 or 1-866-485-4627 or a GMF Supervisor immediately.

Reporting in at the End of a Work Day

Crew Leaders must call the GMF office ((802) 662 -1210 or 1-866-485-4627) at the end of the work day with their end time and any necessary information conveyed by a client.

Return of GMF Property

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Any GMF property assigned to you must be returned in good condition as directed by GMF, or

you will be accountable for replacing the item(s) or paying the cost of replacement/repair of the missing/damaged property, and/or you may be subject to a criminal charge(s). This

includes, but is not limited to, vehicles, uniform apparel, signs, radios, and any additional GMF issued equipment.

Illegal Activity No illegal activity will be tolerated. Illegal activity will be referred to law enforcement. Insubordination Staff is expected to follow all lawful, reasonable instructions given by a supervisor or manager. Employees who fail to do so are considered insubordinate. Insubordination will not be tolerated and may result in suspension or termination.

Enforcement of the Policies & Procedures You will be responsible for all expenses, including, but not limited to attorney's fees, in connection with the enforcement of any provision set forth herein. Nothing herein shall be construed as altering the employee at will status. I agree to abide by the policies and procedures as set forth.

___________________________________ _________________ Employee Date

Updated: March 14, 2014

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EMPLOYEE STATEMENT

I, __________________________________(Employee Name), HAVE RECEIVED AND READ GREEN MOUNTAIN FLAGGING, LLC EMPLOYEE POLICIES & PROCEEDURES MANUAL, AND COMPLETELY UNDERSTAND AND AGREE WITH ALL THE CONTENTS WITHIN. I UNDERSTAND THAT I MUST ADHERE TO ALL RULES AND GUIDELINES CONTAINED IN THIS MANUAL AS A CONDITION OF MY EMPLOYMENT OR RISK SUSPENSION OR TERMINATION. I FURTHER UNDERSTAND THAT I HAVE AN OBLIGATION TO ADDRESS ANY POLICIES AND PROCEDURES THAT I DO NOT UNDERDSTAND DIRECTLY FOR CLARIFICATION. IF FURTHER CLARIFICATION IS NEEDED I WILL DIRECT MY QUESTION TO MY IMMEDIATE SUPERVISOR. I NEED FURTHER CLARIFICATION (PLEASE CIRCLE ONE): YES OR NO SIGNATURE:______________________________________________________________________________ ___ PRINT NAME:________________________________________________________________________________ DATE:_________________________________________________________________________________________ WITNESS:_____________________________________________________________________________________