point of care testing in primary care: facilitators and ... · point of care testing in primary...

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Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine, MGH Point of Care Technology Research Network in Primary Care, CIMIT POC Technology Research Network Science Symposium NIH, Bethesda, MD June 9, 2016 Ambulatory Practice of the Future - MGH

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Page 1: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Point of Care Testing in Primary Care:

Facilitators and Barriers to Adoption

J. Benjamin Crocker, MD

Dept General Medicine, MGH

Point of Care Technology Research Network in Primary Care, CIMIT

POC Technology Research Network Science Symposium

NIH, Bethesda, MD

June 9, 2016

Ambulatory Practice of the Future - MGH

Page 2: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Any successful POC technology must:

change/improve how we manage

patients/deliver care -- Behavioral impact

Improve, adapt, and scale to clinical workflow

Operational Impact

(make financial sense)

Ambulatory Practice of the Future - MGH

Page 3: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POS Technology and Other Industries

Ambulatory Practice of the Future - MGH

Page 4: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POS Technology and Other Industries

Ambulatory Practice of the Future - MGH

Page 5: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Health Care

A continuum or spectrum of actions,

interactions, and relationships:

provide diagnostic; treatment; educational

and preventive services for disease,

illness or impairment

enable wellness

Ambulatory Practice of the Future - MGH

Page 6: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

KNOWLEDGE

& DATA

HEALTH CARE

COMMUNICATION

& CONNECTION

Ambulatory Practice of the Future - MGH

DIAGNOSIS &

MANAGEMENT

Page 7: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

KNOWLEDGE

& DATA

POC

TECHNOLOGY

COMMUNICATION

& CONNECTION

Ambulatory Practice of the Future - MGH

DIAGNOSIS &

MANAGEMENT

Dz Information

Education

SDM

Team/Patient (portal)

Team/Team

Patient/Patient

Imaging

Therapeutics

Dz mgmt

Self-Mgmt wearables

Check in Kiosks

Virtual visit (email, phone, video)

Sync vs Asynchronous

*POCT

*CLINICAL PULL INTEGRATION BEHAVIOR CHANGE

Page 8: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POCT Outcome Domains

• Medical: (QOL, disease control, life expectancy)

• Financial: (more cost effective care)

• Operational: (Improve LOS, improve efficiency, streamline workflow processes)

• Experiential: (Satisfaction -- patient/care team)

*few studies to date have proven these*

Ambulatory Practice of the Future - MGH

} harder

} easier

Page 9: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POC Research in Primary Care:

Where’s the beef?

# articles

Medline 1996 to Present search (8/2014):

Point of Care Systems/Testing/Technology 10,236

Primary Care 70,313

POC and Primary Care 328 3.2%

PubMed online (8/2014):

Point of Care 11,809

Primary Care 231,894

POC and Primary Care 1,009 8.5%

Ambulatory Practice of the Future - MGH

Page 10: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Study of Impact of POCT at APF

Patient Satisfaction and Metrics of practice

efficiency before and after POCT

• HbA1c (diabetes) – (5 min, fingerstick vs 2 days)

• Lipid panel (cholesterol) – (12 min, phlebotomy vs 1 day)

• Comprehensive metabolic panel (chemistry/kidney/liver)

Metrics included

Patient satisfaction

Total number of tests ordered per patient

Letters and phone calls to patients

Revisits due to abnormal test results

Cost Savings

Revenue – costs + efficiency

Ambulatory Practice of the Future - MGH

Page 11: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Patient Satisfaction with POCT

Results

Mean satisfaction score = 3.96 (scale 1-4)

Patients really liked it:

Wonderful to have the results and directions for medications while I was here …. It made the plan clear...a true time saver.

It is so much easier to test at the office and get results all in one visit.

It was great to be able to consult immediately with the provider having the results in front of us.

I think it’s good to get the results while still talking to the doctor.

Ambulatory Practice of the Future - MGH

Clin Chem Acta 2013; 424:8-12.

Page 12: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Total Number of Tests Per Patient

Overall 21%

Decrease

in tests per patient

p<0.0001

0.0

0.5

1.0

1.5

2.0

2.5

3.0

�New Patients �F/u Patients �PE Patients �all patients

Tests per Patient Control

POCT

*

*

*

0.0

0.5

1.0

1.5

2.0

2.5

3.0

�New Patients �F/u Patients �PE Patients �all patients

Tests per Patient Control

POCT

*

*

*

0.0

0.5

1.0

1.5

2.0

2.5

3.0

�New Patients �F/u Patients �PE Patients �all patients

Tests per Patient Control

POCT

*

*

*

0.0

0.5

1.0

1.5

2.0

2.5

3.0

�New Patients �F/u Patients �PE Patients �all patients

Tests per Patient Control

POCT

*

*

*

Ambulatory Practice of the Future - MGH

Am J Clin Path 2014; 142: 640-646.

Page 13: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Telephone Calls Per Patient

Overall 89%

Decrease

In calls per patient

p<0.0001

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

�New Patients �F/u Patients �PE Patients �all patients

Calls Per Patient Control

POCT

*

*

*

Ambulatory Practice of the Future - MGH

Am J Clin Path 2014; 142: 640-646.

Page 14: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Letters Sent Per Patient

Overall 85%

Decrease

In letters per patient

p<0.0001

0.0

0.2

0.4

0.6

0.8

1.0

1.2

�New Patients �F/u Patients �PE Patients �all patients

Letters Per Patient Control

POCT

*

Ambulatory Practice of the Future - MGH

* * *

Am J Clin Path 2014; 142: 640-646.

Page 15: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Visits Resulting From An Abnormal

Test Result

Overall 61%

Decrease

In visits per patient

p= 0.0002

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

�New Patients �F/u Patients �PE Patients �all patients

Additional Appointments Per Patient Due to Abnormal Lab Results

Control

POCT

* *

*

Ambulatory Practice of the Future - MGH

Am J Clin Path 2014; 142: 640-646.

Page 16: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Cost of testing (reagents, consumables, phlebotomy, labor)

Revenue from visit (Medicare level 3 + $3.00 phlebotomy)

Estimated savings from improved practice efficiency

• savings from reduced # of tests $6.69/pt

• cost of a simple letter 4.64

• phone call 5.66

• follow up visit 7.65

efficiency savings $24.64/pt

POCT Cost/Revenue Analysis

Ambulatory Practice of the Future - MGH Am J Clin Path 2014; 142: 640-646.

Page 17: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

$US per Patient

Cost for POCT (25.25)

Estimated visit revenues* 31.87

Per patient margin 6.62

Improved practice efficiency 24.64

EST SAVINGS per PATIENT VISIT** $31.26

* depends on the payer mix of the practice. **does NOT include insurance reimbursement from POCT itself.

POCT Cost/Revenue Analysis

Ambulatory Practice of the Future - MGH Am J Clin Path 2014; 142: 640-646.

Page 18: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Challenges to Implementing POCT in

Primary Care

Financial viability

Cost for Instruments and consumables

CLIA certification (most practices WAIVED only)

Timing of test (10-30 min office visit)

Space

Accuracy of the test (has to compete with standard)

Sample Acquisition (finger stick, phlebotomy, urine)

Ambulatory Practice of the Future - MGH

Page 19: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Sample Acquisition: A Sea change?

Place on skin, micro needles, vacuum

20-200uL blood

Pain free

Divorce sample acquisition from the visit?

New paradigm in acquisition and testing workflow?

Ambulatory Practice of the Future - MGH

Page 20: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Challenges to Implementing POCT in

Primary Care

Validation and costs for setup

Policies & procedures & documentation

Operator training, QC and regulatory compliance

Data Mgmt & Integration EHR (avg $7-12k)

Billing

Reimbursement (FFS, global/capitated with carve out)

Will patients accept it?

Scale to entire practice/population, workflow

Ambulatory Practice of the Future - MGH

Page 21: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Point of Care Testing In Primary Care Today

Ambulatory Practice of the Future - MGH

Page 22: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POC Testing Framework

Stahl et al. Point Care. 2015; 14(1):12-24. Ambulatory Practice of the Future - MGH

Page 23: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Bridging the Industry/Practice Chasm: Need for Early Collaboration

Relative Cost of Errors (rule of 10’s)

Cost

Idea/

Need

Proof of

Principle Prototyping Product

iteration

Market

Introduction

Concept Design Implementation Operation

Design = 10x Concept error

Implementation = 10x Design error

Operation = 10x Implementation error

1x

10x

100x

1000x

Ambulatory Practice of the Future - MGH

Page 24: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

...STILL AT BLOCKBUSTER…BUT RIGHT DIRECTION!

Ambulatory Practice of the Future - MGH

Decentralizing but with an IMPERATIVE to

integrate

Page 25: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Innovative Change Happens at the

Speed of Humanity

Patients

Pioneer Practices and Industry

Healthcare

POCTRN / NIH

TODAY

TOMORROW Experience

Outcomes

Patient/Practice of Future

POC Technologies

Ambulatory Practice of the Future - MGH

Page 26: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

POC Technology Migration: An

Imperative for Cross-Network and Cross-Disciplinary

Collaboration

Stakeholders

End Users

Patients

Clinicians

Academics

Industry

Enabling technologies

Family

Patient Groups

Community

Culture

Insurers

Regulators

Investors

Ambulatory Practice of the Future - MGH

Page 27: Point of Care Testing in Primary Care: Facilitators and ... · Point of Care Testing in Primary Care: Facilitators and Barriers to Adoption J. Benjamin Crocker, MD Dept General Medicine,

Ambulatory Practice of the Future - MGH

THANK YOU