pmp and capm exam prep course student guide · the course the course will run over 5 days. the...
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PMP® and CAPM®
EXAM
PREP COURSE
STUDENT GUIDE
PMP and CAPM are registered marks of the Project Management Institute, Inc.
The Course
The course will run over 5 days.
The course will be based on two books:
– Pass the PMP® Exam by Sean Whitaker
– The PMBOK® Guide, 5th Edition, Project Management
Institute
Tutors
You will be taught by PMP® certified tutors during this course
The tutor will bring a particular style of teaching and
particular experiences to share.
You will be expected to do approx. 1–4hours work between
sessions and come prepared to each session.
There will be plenty of practice exam situations during the
course.
Please come prepared to ask questions!
PMBOK is a registered mark of the Project Management Institute, Inc.
2
Process Groups and Knowledge Areas
3
Process
Groups
Knowledge
Areas
Process
Groups
Knowledge Areas
Initiating Planning ExecutingMonitoring and
ControllingClosing
Integration
• Develop
Project
Charter
• Develop Project
Management Plan
• Direct and
Manage Project
Execution
• Monitor and Control
Project Work
• Perform Integrated
Change Control
• Close Project
or Phase
Scope
• Plan Scope
management
• Collect
Requirements
• Define Scope
• Create WBS
• Validate Scope
• Control Scope
Time
• Plan Schedule
Management
• Define Activities
• Sequence Activities
• Estimate Activity
Resources
• Estimate Activity
Durations
• Develop Schedule
• Control Schedule
Cost
• Plan Cost
management
• Estimate Costs
• Determine Budget
• Control Costs
Quality• Plan Quality
management
• Perform Quality
Assurance
• Control Quality
Human Resource
• Plan Human
Resource
Management
• Acquire Project
Team
• Develop Project
Team
• Manage Project
Team
Communications
• Plan
Communications
Management
• Manage
Communications
• Control
Communications
Risk
• Plan Risk
Management
• Identify Risks
• Perform Qualitative
Analysis
• Perform
Quantitative
Analysis
• Plan Risk
Responses
• Control Risks
Procurement
• Plan Procurement
Management
• Conduct
Procurements
• Control
Procurements
• Close
Procurements
Stakeholder• Identify
Stakeholders
• Plan Stakeholder
Management
• Manage
Stakeholder
Engagement
• Control Stakeholder
Engagement
Process Groups and Knowledge Areas
1. Initiating
2. Planning
3. Executing
4. Monitoring
and Controlling
5. Closing
4
6. Human Resource management
7. Communications management
8. Risk management
9. Procurement management
10. Stakeholder management
1. Integration management
2. Scope management
3. Time management
4. Cost management
5. Quality management
Note: You will be also be tested on professional ethics and responsibility which is
not in PMBOK ® but is in the Pass the PMP® Exam book.
10 Knowledge Areas
5 Process Groups
Scope Management
Plan
Schedule Management
Plan
Cost Management
Plan
Quality Management
Plan
Process Improvement
Plan
Human Resource Plan
Staffing Management
Plan
Communications
Management Plan
Risk Management Plan
Requirements
Management Plan
Procurement
Management Plan
Change management
Plan
Configuration
management plan
Scope baseline
Project Scope
Statement
WBS
WBS Dictionary
Schedule baseline
Cost baseline
Stakeholder
Management Plan
5
What’s in the Project Management Plan?
Net Present Value (NPV)
NPV allows calculating the accurate value of the project.
If NPV calculation> 0, then accept the project.
If NPV calculation <0, then reject the project.
NPV equals the sum of the initial cash outlay (expressed
as a negative number) plus all calculated Present Values
NPV = -C0 + PV1 + PV2 + PV3 … etc
C0 = Initial Cash Outlay
PV = 𝐹𝑉
1 + r𝑛
FV = Future value,
R = Discount rate,
n = Time period
Example: If your project will cost $100 000, and generate
$50 000 in income in the first year, $37 000 income in
the 2nd year, and $43 000 income in the 3rd year, and the
discount rate is 10% then the formula for NPV would look
like this:
NPV = -$100 000 + $50 000
1 + 0.11 +
$37 000
1 + 0.12 +
$43 000
1 + 0.13
NPV = $8 339.59
6
Organizational Structure Influences on Projects
7
Weak
Matrix
Balanced
Matrix
Strong
Matrix
Matrix
Functional Projectized
Project Manager’s
Authority
Little or
NoneLimited
Low to
Moderate
Moderate
to High
High to
Almost Total
Organisation
Structure
Project
Characteristics
Resource
Availability
Little or
NoneLimited
Low to
Moderate
Moderate
to High
High to
Almost Total
Who controls the
project budget
Functional
Manager
Functional
ManagerMixed
Project
Manager
Project
Manager
Project Manager’s
RolePart-time Part-time Full-time Full-time Full-time
Project
Management
Administrative Staff
Part-time Part-time Part-time Full-time Full-time
Formulas You Must Know
9
PERT/Beta P= Pessimistic
R= Realistic
O = Optimistic
A weighted
average
calculation
Standard
deviation
(s)
P-O
6
Variance P-O
6
2
One sixth of the
total range of
values
The standard
deviation squared
O + (R x 4) + P
6
Triangular P= Pessimistic
R= Realistic
O = Optimistic
A basic
calculationO + R + P
3
Three-Point Estimating
How to Remember
Formulas
10
Communications How many people in a communications
network; n=number of people = 𝑛(𝑛−1)
2
PERT Weighted average of three estimates
(Optimistic, Realistic & Pessimistic) = (𝑂+ 4𝑅 +𝑃)
6
Standard Deviation
(SD)
A PMBOK® approach to calculating
standard deviation from the mean
1SD either side of the mean 68%
2SD either side of the mean 95%
3SD either side of the mean 99.7%
= (𝑃−𝑂)
6
Variance The standard deviation squared
= (𝑃−𝑂)
6
2
Planned Value (PV) How much you planned to spend on what
you planned to have achieved. The total
PV for the project is the Budget at
Completion (BAC)
= Planned % Complete
* BAC
Earned Value (EV) The value of the work performed expressed
in dollars
= Actual % complete
* BAC.
Actual Cost (AC) How much you actually spent on what you
actually achieved
Budget at
Completion (BAC)
How much you originally planned for the
project to cost and the total Planned Value
(PV) for the project
How to Remember Formulas Continued
11
Cost Variance
(CV)
The difference between what you have
earned and what it cost at a certain point in
time. Positive is good; negative is bad
= EV – AC
Cost Performance
Index
(CPI)
Cost Variance expressed as an index;
above 1 is good, below 1 is bad
= EV / AC
Schedule Variance
(SV)
The difference between what you have
earned and what you planned to have
achieved at a certain point in time. Positive
is good; negative is bad
= EV – PV
Schedule
Performance Index
(SPI)
Schedule Variance expressed as an index;
above 1 is good, below 1 is bad
= EV / PV
Estimate at
Completion
(EAC)
How much the project is forecast to cost at
completion.
= AC + ETC
= AC + (BAC – EV)
= BAC / CPI
= AC + [(BAC-EV) / (CPIxSPI)]
Estimate To Complete
(ETC)
How much more money will it cost to finish
the project
= EAC – AC
Variance at
Completion
(VAC)
Difference between what you thought the
project would cost and what you now
estimate it to cost.
Positive is good; negative is bad
= BAC – EAC
To Complete
Performance Index
(TCPI)
The rate at which you have to go to
achieve the desired outcome of either BAC
or EAC ; above 1 is bad, below 1 is good
=(BAC – EV / (BAC - AC)
=(BAC – EV / (EAC - AC)
Point of Total
Assumption
(PTA)
The point in a form of a fixed price contract
that the seller assumes total responsibility
for all cost increases
= 𝑇𝑎𝑟𝑔𝑒𝑡 𝐶𝑜𝑠𝑡 +
(𝐶𝑒𝑖𝑙𝑖𝑛𝑔 𝑃𝑟𝑖𝑐𝑒 − 𝑇𝑎𝑟𝑔𝑒𝑡 𝑃𝑟𝑖𝑐𝑒)
buyers % share of cost overrun
Quality Management Charts and Diagrams
12
Time Machine Method Material
Major
Defect
Energy Measurement Personnel Environment
Potential Causes Effect
Cause & Effect / Ishikawa / Fishbone
The ‘Rule of Seven’
7 consecutive points on one
side of the mean must be
investigated to determine the
cause, as it threatens the
mean amount
Upper
Control
Limit
Lower
Control
Limit
X
Control Chart
Charts and Diagrams
13
No
YesNo
Yes Yes
No
12. Order
Materials
11. Specs Signed
(Package and QA)
10. Approved Proof
back to Vendor
9. QA
Review/
Approval
4. Artwork
Approved
2. Compliance
Copy
3. Develop
Artwork
1. Project
Request
6. Artwork
out for Proofs
5. Change
control for specs
7. Vendor
Makes Proofs
8.
Package
Dev’t Review/
Approval
Sample Process Flowchart
Frequency by Cause
Cumulative
Percentage
Pareto Diagram
# of
Defective
Cases
Car Problems
% of
Defective
Cases
Responsibility Assignment Matrix (RAM)
14
PersonRACI Chart
Ann Ben Carlos Betty TedActivity
A R I I IDefine
I A R C CDesign
I A R C CDevelop
A I I R ITest
R = Responsible A = Accountable C = Consult I = Inform
A Model for Communication
15
Encode
Decode
Sender
Message
Medium
Feedback - Message
Noise
Noise
Decode
Encode
Receiver
Risk Breakdown Structure
16
Project
Requirements
Technology
Complexity
and interfaces
Performances
and reliability
Quality
Subcontractors
and suppliers
Regulatory
Market
Customer
Weather
Project
dependencies
Resources
Funding
Prioritisation
Estimating
Planning
Controlling
Communication
Technical External OrganisationalProject
management
Probability and Impact Matrix
17
0.90
0.70
0.50
0.30
0.10
0.045
0.035
0.025
0.015
0.005
0.05
0.09
0.07
0.05
0.03
0.01
0.10
0.18
.014
0.10
0.06
0.02
0.20
0.36
0.28
0.20
0.12
0.04
0.40
0.72
0.56
0.40
0.24
0.08
0.80
0.72
0.56
0.40
0.24
0.08
0.80
0.36
0.28
0.20
0.12
0.04
0.40
0.18
0.14
0.10
0.06
0.02
0.20
0.09
0.07
0.05
0.03
0.01
0.10
0.045
0.035
0.025
0.015
0.005
0.05Impact
Probability
Threats Opportunities
Example Decision Tree
18
Decision
Definition
Decision to be
made
Net Path Value
Computed:
(Payoffs minus
Costs)
along Path
Decision Node
Input: Cost of each option
Output: Decision made
(True, False)
Chance Node
Input: Scenario probability,
reward if it occurs
Output: Expected
monetary value (EMV)
Build or
upgrade?
Build new
plant
Upgrade
existing
plant
EMV of the Decision
Node
$49M
Strong
demand
Weak
demand
EMV of the Chance
Node $41.5M
Strong
demand
Weak
demand
EMV of the Chance
Node $49.0M
False
-$120
True
-$50
$10M
$70M
-$30M
$80M65%
$200
35%
$90
65%
$120
35%
$60
The organisation chooses to upgrade the existing plant because that
alternative has an Expected Monetary Value (EMV) of $49M vs. the
EMV of the build new plant option of $41.5M
PMP® Domain Tasks
from the
PMP Examination Content Outline 2015
26
Instructions:
1. Photocopy the following 5 pages
2. Cut out all the individual domain tasks & headings
3. Throw them on the floor or desktop
4. Reassemble in the correct Domain group
5. Then reassemble exactly as shown
DOMAIN I - INITIATING THE PROJECT 13%
Perform project assessment based upon available information, lessons learned
from previous projects, and meetings with relevant stakeholders, in order to
support the evaluation of the feasibility of new products or services within the
given assumptions and/or constraints.
Identify key deliverables based on the business requirements, in order to manage
customer expectations and direct the achievement of project goals.
Perform stakeholder analysis using appropriate tools and techniques, in order to
align expectations and gain support for the project.
Identify high level risks, assumptions, and constraints based on the current
environment, organizational factors, historical data and expert judgment, in order
to propose an implementation strategy.
Participate in the development of the project charter by compiling and analyzing
gathered information, in order to ensure project stakeholders are in agreement on
its elements.
Obtain project charter approval from the sponsor, in order to formalize the
authority assigned to the project manager and gain commitment and acceptance
for the project.
Conduct benefit analysis with stakeholders (including sponsor, customer, subject
matter experts), in order to validate project alignment with organizational strategy
and expected business value.
Inform stakeholders of the approved project charter, in order to ensure common
understanding of the key deliverables, milestones, and their roles and
responsibilities.
27
DOMAIN II - PLANNING THE PROJECT 24%
Review and assess detailed project requirements, constraints, and assumptions
with stakeholders based on the project charter, lessons learned, and by using
requirement gathering techniques, in order to establish detailed project
deliverables.
Develop a scope management plan, based on the approved project scope and
using scope management techniques, in order to define, maintain, and manage
the scope of the project.
Develop the cost management plan based on the project scope, schedule,
resources, approved project charter and other information, using estimating
techniques, in order to manage project costs.
Develop the project schedule based on the approved project deliverables and
milestones, scope, and resource management plans, in order to manage timely
completion of the project.
Develop the human resource management plan by defining the roles and
responsibilities of the project team members, in order to create a project
organizational structure and provide guidance regarding how resources will be
assigned and managed.
Develop the communications management plan based on the project organization
structure and stakeholder requirements, in order to define and manage the flow of
project information.
Develop the procurement management plan based on the project scope, budget,
and schedule, in order to ensure that the required project resources will be
available.
Develop the quality management plan and define the quality standards for the
project and its products, based on the project scope, risks, and requirements, in
order to prevent the occurrence of defects and control the cost of quality.
Develop the change management plan by defining how changes will be
addressed and controlled, in order to track and manage change.
Develop the risk management plan by identifying, analyzing, and prioritizing
project risks, and defining risk response strategies, in order to manage
uncertainty and opportunity throughout the project life cycle.
Present the project management plan to the relevant stakeholders according to
applicable policies and procedures, in order to obtain approval to proceed with
project execution.
Conduct kick-off meeting, communicating the start of the project, key milestones,
and other relevant information, in order to inform and engage stakeholders and
gain commitment.
Develop the stakeholder management plan by analyzing needs, interests, and
potential impact, in order to effectively manage stakeholders' expectations and
engage them in project decisions.
28
DOMAIN III - EXECUTING THE PROJECT 30%
Acquire and manage project resources by following the human resource and
procurement management plans, in order to meet project requirements.
Manage task execution based on the project management plan by leading and
developing the project team, in order to achieve project deliverables.
Implement the quality management plan using the appropriate tools and
techniques, in order to ensure that work is performed in accordance with required
quality standards.
Implement approved changes and corrective actions by following the change
management plan, in order to meet project requirements.
Implement approved actions by following the risk management plan, in order to
minimize the impact of the risks and take advantage of opportunities on the
project.
Manage the flow of information by following the communications plan, in order to
keep stakeholders engaged and informed.
Maintain stakeholder relationships by following the stakeholder management
plan, in order to receive continued support and manage expectations.
29
DOMAIN IV - MONITORING AND
CONTROLLING THE PROJECT 25%
Measure project performance using appropriate tools and techniques, in order to
identify and quantify any variances and corrective actions.
Manage changes to the project by following the change management plan, in
order to ensure that project goals remain aligned with business needs.
Verify that project deliverables conform to the quality standards established in the
quality management plan by using appropriate tools and techniques, in order to
meet project requirements and business needs.
Monitor and assess risk by determining whether exposure has changed and
evaluating the effectiveness of response strategies, in order to manage the
impact of risks and opportunities on the project.
Review the issue log, and update if necessary, and determine corrective actions
by using appropriate tools and techniques, in order to minimize the impact on the
project.
Capture, analyze, and manage lessons learned using lessons learned
management techniques, in order to enable continuous improvement.
Monitor procurement activities according to the procurement plan, in order to
verify compliance with project objectives.
30
DOMAIN V - CLOSING THE PROJECT 8%
Obtain final acceptance of the project deliverables from relevant stakeholders, in
order to confirm that project scope and deliverables were achieved.
Transfer the ownership of deliverables to the assigned stakeholders in
accordance with the project plan, in order to facilitate project closure.
Obtain financial, legal, and administrative closure using generally accepted
practices and policies, in order to communicate formal project closure and ensure
transfer of liability.
Prepare and share the final project report according to the communications
management plan, in order to document and convey project performance and
assist in project evaluation.
Collate lessons learned that were documented throughout the project and
conduct a comprehensive project review, in order to update the organization’s
knowledge base.
Archive project documents and materials using generally accepted practices, in
order to comply with statutory requirements and for potential use in future
projects and audits.
Obtain feedback from relevant stakeholders, using appropriate tools and
techniques and based on the stakeholder management plan, in order to evaluate
their satisfaction.
31
1. Where there any short questions or were
they all long form?
The questions were good enough to pick an answer, it's the choosing of an answer that took my
time running.
More Long form questions
I felt there was a good mix on the length of questions. But I found some were lengthy and required
revisiting.
Yes, there were some short ones.
Mix of questions.
Some short ones and many medium to long ones
All long form questions
Mostly long form questions but there were some short form ones too.
About 90% of the questions were long form, there was a lot of unnecessary information in the long
form and this wasted precious time. You need to focus on the facts of the question and avoid the
noise.
Both short and long. Some long questions were just to confuse you as question was not related to
the whole story told in the question.
Very long form, I was nailed for time to the extent I had to randomly select approx. 5 answers at
the end that I didn’t get on my first pass through, even colouring in the bloody circle took time,
what is with that?
From what I can remember there are all long questions.
Most of them were long form.
Mostly long-form questions that took quite a bit of reading to decipher what the actual question
was. Some of the answers gave two strong potential answers depending on how you read the
question...tricky.
There were some short questions.
Mainly long form - none I would describe as short, but several medium.
Majority where in long form
Mainly long wordy questions with a small number of short questions
I would say that my exam had predominantly long form questions, there were a few easy short
ones but not many.
Pretty much all long form. A couple of EV graphs and one control chart.
All long - on the long side of long
There were several one line questions, on process groups and knowledge areas, with the correct
order needing to be chosen, and those were quick to answer, with the 42 processes written out
from my brain dump. Most questions were about three to five lines long, to a paragraph. Got a
couple of lengthy questions too (half page). Some questions had additional info not relevant to
the answer, ie real question was the last sentence.
Predominately long questions, averaging 3 to 4 lines of text. Two or three were in excess of 10,
but contained red herrings and waffle..…you just had to pick your way through it.
All longish, some had quick and easy answers but most needed more thought.
Little bit of both but all needed to be carefully considered
Mix of both mainly long form and situational.
A combination, although generally on the lengthy side.
Both
All long. A Scenario, then a separate sentence with the actual question. At times the waffle at the
start had little to do with the question.
Mostly long form.
Both, but mostly long and some with unnecessary detail to mess with your head. Nasty nasty
PMI people…
33
2. Was it easy to tell what the question was
about?Some are, but not too many, for me, the selection of answers dictates what is being asked.
It was not obvious, you had to read it very carefully
As expected, we had to filter out the useful information to make out what is being asked.
Some were quite straight forward while others you need to dig deep to understand what really was being
asked
Not all the questions. You may need to read more than once.
For some, yes. but for most, there has to be some reasonable to maximum use of your thinking caps to
visualize and determine the situations and relate it to the PMBOK processes and Knowledge areas
Not really, you have to read the question a few times to understand where you are in between the 47
process
Most of the time it was easy to tell what the question was about but there were a few where they gave you a
whole bunch of information and then asked you a completely unrelated question.
In most cases yes, there were a handful that I have to re-read more than once to get a good handle about
what they were asking.
As noted with the red herrings, all questions needed careful reading.
Some were there, there were some classic questions that I’d come across through reviewing previous
exams, so this justified doing practise exams for me. The questions types were all along the lines of if you
were a project manager and this happened, i.e. mystery stakeholder comes in the ruin your life, or the
product doesn’t meet the agreed requirements, what documents do you refer too, or you came in midway in
the project and you find that everyone hates themselves (this wasn’t a question). In future I think, it would
be of value to run through these scenarios, just simply what if this happens who should you talk too, what
should you reference, how do you act, what would be you best course of action type stuff.
I found about half were fairly straightforward. Others had a lot of non-critical information to plough through
Yes, although I read and re-read a lot of the questions.
Yes, mostly
No, bloody difficult, I skipped the first 10 and came back to them, they didn’t seem so bad the second time I
looked at them, though for some of them a translator would have been beneficial.
Most of them not easy
Not at all!! That was the hardest thing. I read the first 5 questions and thought they may as well be in
Chinese. By the 10th question I wanted to leave. By the 18th felt a bit better. Put into practise what Kaila had
said and just skipped questions and came back, as I found I was panicking myself by not understanding
them. Once I came across some questions I found I understood better I relaxed. I had about 40 questions I
needed to re look at. If I had to guess how I did… I would say there were on 30% of the questions I felt
confident with…. 50% 50/50 and 20% fingers crossed!! Had spent several hours on the Falcon questions
and was getting 88-89% but when it came to Saturdays exam it was so much worse than I anticipated, not
that I was expecting it to be easy or anything.
Yes, I found it relatively easy to understand what most questions were about.
Generally yes.
No
From a topic perspective yes. From an answer perspective no as I had a large number of questions that I
had to guess from 2 options. Getting to the 2 options from 4 was OK, but I had to re-read almost every
question, which was not the case with the multitude of practice exams. The cost questions were also a bit
indirect i.e. not a straight forward calculate X from the values provided.
I found it straight forward to understand what the questions were about, but I thought there seemed to be a
lot of questions relating to inputs and outputs that I don’t recall to much of in the practice work we did. What
I did find was that after doing the questions in Crowe and your exams in class, when I went back and did the
online exams I was breezing through them because I was very familiar with the questions as I had seen
them before. So whilst I could understand the questions in the exam they appeared harder, and also they
were different but it is hard to explain how.
Generally. I did not think there were any tricky questions. That is not to say I got them all right of course.
Relatively - a lot of tech stuff in some questions that wasn't required. i.e. the last sentence of the paragraph
asked the question the preceding stuff meant nothing.
Mostly the questions were clear, the exception I found was deriving cost data from the info given, I'm
ashamed to say some of these I guessed, as it was taking too long. I needed more practice on those. I had
brain dumped ALL the formula, that wasn't the issue.
In the majority, yes. But there were times I did question whether there was supposed to be a comma (or
other grammar requirements) inserted here or there, because the question required re-reading; not to get a
handle on the intent, but to understand how to read it.
34
3. What formula did you need to know?
I noticed that three-point estimating was the formula of the day.
CPI, SPI, 3-point estimating were prevalent.
CPI, SPI
CPI, SPI and basic 3-point estimating.
SV, CV (Knowing about progress of project – budget and schedule) and for risk P x I, Pert estimate,
CPI, SPI, others? not sure
PERT, SV, SPI, CV, CPI
There were only a few questions that required the use of formulas and they were fairly basic (I say that
now!). Communications formula and EV, no SP1 or CP1.
I recall using 3 point and the EV-related formulae
So very little formula required or referred to – I think I picked up my calculator twice, once just to be cool.
Just the standard SPI and CPI with a lot of questions asking about how a project is performing.
It pays to know all the formula and more importantly what they all mean, although there wasn’t a lot of need
hit the calculator.
CPI and SPI. outcome x probability of risks
PERT/Beta, CV, CPI, SV and SPI
Didn’t need much formula at all. CPI and SPI mainly and 3pE. Was a question that required 3pE but not
PERT based on not knowing the most likely price. Most of the questions were to do with concepts rather
than calculation. 1 random question that was purely maths but was straightforward.
EV, PV, SV, CV, SPI, CPI, not TCPI
PERT, CV, SPI
Not many. Less than 5 maybe
CV, CPI, SPI, Three point, ETC
The formulae needed were only the simple variety, no TCPI. The trick was that there were three questions
in one, i.e. you needed BAC/CPI but you had to find CPI, to do that you had to calculate EV. Might have
been an easier way...I'm sure you'll tell me. Regardless, very time consuming for one mark!
3 point estimating, number of communications channels, PV, and EV
Channels of communication, PERT, CV, SV, CPI and SPI
PERT, CV, SV, SPI, CPI
PERT – for time & cost; SPI, CPI, PV & EV, EAC I think; Comms channels
There were a few questions on Earned Value analysis, simple stuff like CV/CPI/SV/SPI but you had to work
out EV or AC from the question as you weren't given it directly. I did not need TCPI, nor ETC or EAC. Also
needed the Communications Model formula. I did need the PTA.
CV, SV, CPI, SPI, Comms channels, PERT.
All - I found most all of the calc questions involved figuring out what the values given actually where before
you could apply them in a formula i.e. it didn't blatantly tell you what the PV, EV or AC etc actually was (and
I had a heap of these questions).
Needed the 13 cost formula (many times), PERT, std dev, and communications formula several times.
I learnt all the formula, incl the 3 point; comms pathways, decision tree analysis. I believe I used most of
them however I didn't use the long form EAC formula.
Not very many, just a few (3 or 4) on Earned Value. One required a double calculation e.g. work out EV
first, then CPI.
All of them ………BASTARDS
All EV ones plus PERT. Need to know how to transpose formula as a number of questions required you to
calculate the input values before calculating the answer they were looking for. About 10 – 12 q’s needed
formula.
they did ask the TCPI equation, and lots of EV questions but not with easy ways of working it out often need
to know the other equations to derive EV.
I think pretty much all of them. There were quite a few questions which required two stages of number
crunching to get the final answer. So, in a question they might give you the BAC, Duration of the project,
SPI, and how many months through the project you were, and then ask, What is the EAC?
All except SD and variance
All, but std dev and variance – you need to know how to do calculus. Think about how to calculate PV
without a scientific calculator.
EV, EAC, PV,TCPI, Pert, Communication channels. The questions were not straight forward though. For
example we had to work out most likely duration rather than the duration, which was given. Even with the
Earned value questions based we had to go through a few more steps to work out the answer.
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4. Did you need to do, or comment on, a
network diagram?Yes.
Yes, network diagram was tested.
Yes.
One Question on network diagram
No network diagrams
There were a couple of network diagram questions, one was a basic question on determining
critical path, the other related to an incomplete network diagram
We had to draw one but you could stop once you realised it wasn’t going to work as there were
cyclic dependencies(I hope)
There were a few network diagram questions but not as many as I expected.
Yeah a couple.
Yes – several questions
No, not a single diagram came. One question was related to PDM but it was having loops in
activities so the answer was obvious.
Yes, I think I had two to comment on
Yes, but more complicate than the one we did in class, also due to the long question, I run out of
time to try to figure it out
Yes Comment on three from memory.
Network diagrams were present but not simple. Question asked about which areas you would
need to crash....No activity on arrow.
Yes, there were 3 or 4 questions on network diagrams.
Yes - 3 or 4
Yes
There were several network diagrams, but not with an obvious “what is the critical path” type
question. They were looking to identify where you would apply schedule compression etc. for a
certain scenario e.g. activity D goes from 2 to 4, so they were more involved questions and not
like the ones in Crowe
My exam did not mention Activity on Arrow, but I did need to draw out a couple of Network
Diagrams. The questions on those were like what is the effect of task B changing from 5 to 10
days. So you had to work out the Critical Path and then access.
Yes around 4-5 questions.
Yes a couple of questions involving comments
Yes, several network diagrams. Had to draw one from text, and two were provided drawn for me.
Critical path questions, I enjoy those.
Yes, several of these, and also involved instances where the diagram needed to be modified to
account for 'fast-tracking'.
Yes, 3 or 4
Yes, Yes and Yes and included working out slack with a lead component
Comment on and show effect of delaying one activity - about 4 questions on this.
Yes, a couple.
Yes had to draw three network diagram, one had a backward pass. And another question was
half a page of network diagram
Yes – my particular question was either poorly worded or some sick person at PMI just wanted to
have some fun.
Yes, not straight forward though, questions were on the float, lead etc
I had to draw one diagram to work out what effect the a change in node duration had on CP, I also
had to do another one the same but it was already drawn.
yes, about 3-4? questions, some about float, free float, critical path, a question about lead time
Around 3 or 4
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5. Any topics on the exam that we didn’t cover
in the course?
There were questions that really crashed my brain, but I think it's just because I am not so familiar
with the terminologies being used.
We had a good coverage of the topics. I personally devoted more attention to Time, Cost and
Quality. But in the exam, Stakeholder and Risk related questions were prevalent.
I think there were 2-3 questions I felt I never came across – can’t exactly remember what they
were
I noticed a few questions that I did not understand
No, all topics were covered. Exam had a lot of questions on stakeholders, communication,
procurement, Risk, Quality and how to deal with stakeholder management issues, importance of
project charter and SOW. e.g. Previously unknown stakeholder makes a change to the
deliverables, how will the PM deal with it, the next best action. Subcontractor Workers going on
strike – what would be the PM’s response. Failure of Supplier to delivery concrete on time – delay
in supply – what is PM first step, Stakeholder complains that Pilot product has issues – remains
unresolved after repairs are done – how will the PM deal with this, etc.
Not sure, maybe a few questions quite tricky and unfamiliar makes us think so
One question on Agile or Scrum
Generally ok coverage. Many of the questions were based around IT projects but the principles
still apply
So yes a lot around stakeholders, some quality but only some reference to quality tools and
techniques. There seemed to be a focus on tools and techniques over and above inputs and
outputs. What wasn’t covered in the course (when I was there) as noted above is was the
scenario type questions to really get you thinking how you should do the PM job within PMBOK.
My feeling on leaving the exam room was that day one to day four of the course covered about
50% of the content and the other 50% - mostly around stakeholder management and the
situational and “PMI value-based judgements” - we were too thin on, and didn’t cover in sufficient
depth. For a few of the situational questions, I had to set aside the response that I would give and
think about the “PMI way of doing things”. Then I would realise “Actually, I don’t absolutely know
what that view would be”. It would have helped to have been able to talk and work through a few
more of these examples in the course , rather than going over the formula, which were actually
pretty simple.
Not from memory
Nope all were covered.
There were a few terminologies that we didn’t cover but generally I could figure out by process of
elimination. And they seem to be asking more programming related situational questions.
Everything was predominantly covered
I guess mostly was covered.
I had one financial question that I hadn’t seen before, I could work out that it was something to do
with payback periods given certain time frames but that was about it, each investment had a
different interest rate applied to it, I think I took option C on that.
There was one point of total assumption question from what I remember. Good to understand the
basic principle, no overly difficult calculation needed as it gave you the split as 80/20.
There was one question on ranking new products for launch by applying weighted criteria –
unless this was the week I missed?
No
No
Not really. There were several questions on the Tuckman 5 stage model, but none of the other
theories. Seemed to be a lot on change management, which would be one area I could have done
with some more guidance on – in the case of changes and whether to add to the scope through
change control or reject, even when requested by the key stakeholder / sponsor.
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6. Did the brain dump at the beginning help?
I did not opt to dump my brain.
NPV, EAC, ETC, TCPI & PTA formulae. Didn’t help at all as these were not used.
I did for cost related formulae but there were very few formula based questions so it didn’t matter
I BD the process and KA table, was useful in remembering the sequence of process and related
inputs and outputs. Did help in few questions.
The summary of the Knowledge areas and PMBOK processes. All Cost formulas and PTA, Yes
because there were questions on ORDER / sequence of actions to be done.
No.
I did a brain dump, but I don’t think it is necessary
I brain dumped the processes in the planning section of Scope, Time, Cost and Risk and also the
TCPI and PTA formula. The planning processes on paper helped me quite a bit as a lot of the
questions were to do with the order that you would normally do things.
Brain dumped all the formulas at the beginning but it wasn't required.
Chose not to brain dump. Glad I didn’t as it wouldn’t have been much use
I drew out the knowledge area process group grid. I did refer to it for about 4 or 5 questions and it
helped. I didn’t brain dump the formula and as we only used a few of them I was pleased I hadn’t.
I just dumped the formulas which I didn’t really refer too.
I didn’t do one. I had formulae loaded in my head if needed. I didn’t do enough on your A1 sheet
Yes I wrote out the table and majority of the formulas. I really didn’t refer back to them that often
and it took about 9 minutes to get it all written down. Was a good way though to kick start the
brain before diving into the questions.
I did a brain dump at start but honestly PMP exam did not have many formula questions and few
which came I could do those without the dump.
Yes
Yes stopped me having to re think of the basis for CV, SV, CPI, SPI etc
Brain dump helped. Practicing it helped consolidate memory of formula!
Yes, especially when you need to remember the order of the processes and EV calcs.
Yes
Did not do this.
I did a brain dump of the formulae and the Process Group/Knowledge Area table and I referred to
it once or twice. It took about 10-12 mins for the brain dump and I had no time at the end to check
any questions so in hindsight I would have just dumped the more tricky formula e.g. EAC, TCPI
and not the process table
I did a brain dump, but I did not need to refer back to it during the exam, but I was quite confident
with my formula anyway. My biggest weakness was the inputs and outputs. I probably should
have spent more time trying to memorise these.
Yes. I wrote out the table in Chap 3 and found that very useful as well as the formulae.
Absolutely, formulas etc. fell on to the page at the start of the exam, by the end of the exam I was
finding it hard to recall formulas and was constantly using the brain dump.
The brain dump at the beginning certainly helped me! I spent 15 min before the exam doing this,
using the tutorial time. The tutorial has a timer countdown in the top right of the screen. The
scratch paper given was yellow A3, about three sheets, and that was enough, folded in half to A4.
I used one side A4 for formulas, and one side A4 wrote out the process chart from P36 in the
Crow book. Practicing with those flashcards with 81 processes from your Falcon training also
helped, I made sure I could scramble those and get them in order. The only calculator was a pop
up on screen, and used keyboard numbers or click on screen with mouse - a bit slow and
awkward.
I dumped formulae only, and that helped, because some questions involved manipulation of those
formulae. I never got around to memorising all 42 processes. That may have hurt me, but I don't
know.
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7. What advice would you give to others
studying for and sitting the exam?Work on time management, you will find that when you are running out of time, you cannot really
concentrate on analysing further the questions that are being asked. Finally, you'll find yourself guessing. Do
not spend too much time reading on the very obvious questions. First picks gives you extra time for the
questions that are more complicated.
Very important to know the processes, inputs and outputs.
Practice lots of situational questions they are not easy, also study inputs, outputs
Understand the Processes and particularly the inputs ,T/techniques and outputs in all knowledge areas and
their applications to real project situations. Most of the questions relate to you as a PM and how you will
deal with the situation at hand based on based on knowledge you have attained.
Need to focus on what action you need to do as a PM. Usually question will say what the PM needs to do
next or first. A lot of situation questions.
Take the time given during the course to familiarize with the PMBOK as much as you can and try to
understand the processes and just be good with the inputs, tools and techniques as well as the outputs. No
joke
Do a lot of situational questions from different sources. And practice 4 hours exam
Sit lots of practice exams from different sources. The closest to the actual exam was the headfirst exam.
Don’t rush through reading the question – underline key points. Both Chris and I noticed that we were
unsure on about 30% of questions in the first quarter of the exam but had enough time to review them at the
end. The last ¾ of the exam seemed much more straightforward (maybe we just got into the swing of the
questions a bit though).
Focus on the inputs and outputs from Knowledge Areas as this helped when determining answers to a lot of
the questions. Don't invest more time than required in formulas.
The exam was very situational. 2/3 to 3/4 of the questions were “you are the PM on a project, x happens,
then; what should you do or who is responsible for or what document would you refer to or what did you not
do in the planning phase etc” so be sure to learn what PMBOK define as as the best course of action when
dealing with risks or issues or stakeholders etc.
Spend time working through situational questions especially manging and controlling stakeholder
engagement. I ended up having to guess the answer to a lot more of these types of questions than I was
comfortable with. Find as many of these types of these situational questions as you can, in books and on
the internet, work through them, do the background reading on these thoroughly and have discussions and
ensure you get a full understanding of the PMI-based “logic” behind the correct answer.
Do scenario questions and understand key documents and what tools and techniques.
Memorise the A1 sheet and understand the linkages
This exam was mostly situational. Input, tools techniques and output diagrams will help. Many questions
asking which to be done before or after a certain planning or executing task. Responsibilities or PM,
Sponsor need to be clearly understood. Please sit the exam earlier as it become difficult to maintain the
motivation. My exam was on 19th April and I finished studying few days earlier than that. Those last few
days were really frustrating because I did not feel like studying anymore and I was worried about forgetting
some of the concepts if I don’t practice.
Advice for future candidates, know your formula, know your processes and know your inputs/outputs.
Learn the 42 processes by understanding the process groups and knowledge areas. Get a feel for the
general process flow and key inputs and outputs. Study each area and then do the questions. Find the
answers to why you got it wrong. Do some mock exams and again find out what you got wrong and
why. Learn the formulae and know how to apply them. Take the time to memorise the table in Chapter 3.
Do as many of the practice exams as you can, memorise the formulas and processes if you can, brain dump
them then you can refer to the brain dump and not second guess yourself on a processes location or
formula. i.e which comes first quality assurance or quality control?
My advice, on-line test yourself, and thoroughly review answers. 4 hr practice test needs 3 hr revision -
there goes one day!
I wore the provided earmuffs, as the noise initially in the testing room was distracting. Also just because we
learnt the terms "tools and techniques; Processes; Outputs:, doesn't mean the questions will use those
terms. E.g. "what results from creating a WBS structure ?"
Practice filling in the optically-read exam paper, they take some time to fill in. Questions are much harder
than in Crowe (or at least take longer to read and interpret), so allow for more time to complete.
Don’t take it lightly and make sure you understand all the knowledge areas and how they fit together
Put the time in – if you don’t know it and feel confident you won’t pass. 5 week course + 1 – 2 hrs per night +
4 – 6 hrs over weekend, don’t underestimate the amount of material you need to know.
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7. And general comments on the exam
questions wording and styleI encountered questions that are somehow not related to my work and it added up to my difficulties in
choosing my answers. Candidates should really put extra effort during the preparations and study sessions
because last minute studies might not really be a good idea.
As expected, most question narratives had a lot of information. It is necessary to know what the question
requires and then filter out the information that is needed to get/calculate the answer. Also ensure you have
10-12 minutes spare towards the end of the exam to revisit the doubtful answers.
Practice Situational questions – I feel Sean’s questions were on the easier side when compared to the
exam. Please practice from other sources and V imp to do full 4hours mock exam
Most of the questions were situationalised, so it was more than and understanding the PMBOK and other
study guides but how it was practised and interpreted in a PM’s world. I thought Sean’s exercise and
questions were useful but you need to practice more practical and situational questions from other sources.
There were quite a number of questions on Initiating and Closing Groups ( eg Business case, Project
Charter, lessons learned etc)
Tended to be very wordy.. Sometimes a lot of issues in one question. Need to read carefully on what was
required from the question in the end. Need to keep track of time.
Quite demanding in terms of understanding the concepts and reality of the PMP and the real everyday
situations that will be experienced on a project that is being guided by the PMBOK.. just makes us think and
try to think PMBOK
All situational questions where you are a PM of something and there is a situation/problem what should you
do.
The questions are direct they don’t use double negatives, they’re not super long, but there is usually two
answers that’ll be about right, you need to know enough to discern the best option.
Be ready to think carefully to strip off the “noise” and get to the key issues. Ethics may be threaded through
a few questions. Know how to identify and manage all stakeholders
Learn the inputs and outputs and tools and techniques well. There were about 5 questions that directly
asked “what are the inputs to x process” but many more that having a knowledge of the inputs and outputs
would have helped a lot.
Exam questions related to a lot of "something happened, what should you have done so it wouldn't happen"
kind of questions.
Some of the questions were very very sneaky with double negatives and small changes to a sentence which
completely changed the question – make sure the question is read thoroughly. I only finished with about 15
minutes to spare and used the time to go through the questions I was unsure of at the end. I think I found 3
or 4 errors which I did change although I don’t know if they were changed to the right question or not. Allow
for a bit of time at the end because by the last 15 or 20 questions I was a bit brain dead so I needed to slow
down and underline the key words on each of them to make sure I was understanding the question
completely.
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