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© Eric Woodcock 2020 ZAVANAK.com PM101: Lecture 9 Understanding risk 1

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Page 1: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

PM101: Lecture 9Understanding risk

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Page 2: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

Much of project management is about controlling risks.

Every project is a journey into the unknown.

That means there are risks.

Managing risks is how project firms make their money.

Why risks are so important

Photo: Sosh19638, Creative Commons, Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

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Page 3: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

The project is late

It costs more than planned

The output fails to meet the level of quality the customer expects

The output fails to produce the expected benefits for the customer

The customer is very unsatisfied with the whole project experience

External factors undermine the viability of the project

Generally speaking, lots of small risks have to occur (often in a particular order) for the big risks to happen.

The big risks3

Page 4: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

A risk is an event which, if it occurs, will have a significant adverse effect on the project.

Some will argue that risks are always positive because they provide the chance to make money.

Some talk about negative risks and positive risks. Upside risks can be called Opportunities.

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Page 5: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

• Key stakeholders do not approve the project•Major re-planning is

needed before approval is given

• Chances of time or cost overshoot are too great•Necessary people and

resources cannot be assembled• Key stakeholders prevent or

stall the project

• Tasks are delayed outside the project’s control•Mistakes or accidents occur•Output fails in testing•Vital people leave the project

• The customer rejects the output• The customer is not

ready to take over the output and use it

• Staff leave before all learning is captured• The customer fails to get

the expected benefits

• Project is not technically feasible• Project is not financially viable• Project does not fit with the strategy• Committed sponsorship is not there

Definition

Planning

Decision

Production

Delivery

Progression

Risks occur throughout the project life cycle5

Page 6: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

What makes some projects more risky?

Such projects have more risks and the consequences are greater if those risks occur.

• Long durations during which currencies can

fluctuate, financing costs change, governments

can change, laws can be amended, etc.

• The client is in the public sector where attitudes,

customs and working culture can have a big

impact. The project may become a political

football.

• A high dependence on local agencies for getting

permissions.

Korster, K (2010). International Project Management. London: Sage Publishing. Photo: Beyond oil and gas, Creative Commons, Attribution-NonCommercial 2.0 Generic (CC BY-NC 2.0)

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Page 7: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

What makes some projects more risky?

Such projects have more risks and the consequences are greater if those risks occur.

• A strong dependence on local staff, with

their working style, language etc.

• Above average chances of adverse

weather, natural disasters, etc.

• Large sunk costs in the venture which

cannot be recovered

• High reliance on local infrastructure like

telecoms, roads, etc.

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Korster, K (2010). International Project Management. London: Sage Publishing. Photo: Beyond oil and gas, Creative Commons, Attribution-NonCommercial 2.0 Generic (CC BY-NC 2.0)

Page 8: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

• Client is City of Statville

• Opens 1st August 2025

• Internationally renowned architect

• Environmentally state of the art design

• Brownfield site – old railway yards

• Close to thousands of homes

• Paid for by proposed local sales tax

Statsport: A new athletics stadium

Photo: Arne Museler, Creative Commons, Attribution-Share Alike 3.0

What are the major risks for this project?

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Page 9: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

• Client is City of Statville

• Opens 1st August 2025

• Internationally renowned architect

• Environmentally state of the art design

• Brownfield site – old railway yards

• Close to thousands of homes

• Paid for by proposed local sales tax

Statsport: A new athletics stadium

Politicians don’t approve the project

The stadium is not ready on time

The architect’s design cannot be built economically

The state-of-the-art equipment does not work

There are toxic materials in the soil

Residents protest against construction noise and dust

The sales tax is not approved by city voters

What are the major risks for this project?

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Page 10: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

Identify risksIdentify and categorise risks

Analyse probability and impactConsider how likely risk is to occurConsider what the impact would be if it does

Devise risk mitigation strategiesTake action to reduce chance of risk occurringFind ways to reduce impact if it does

Apply control and documentationHave an owner for each riskHave mechanisms to monitor and deal with risks

Risk management is the art and science of identifying, analysing and responding to risk factors throughout the life of a project. Pinto (2010)

See Pinto, J. (2010), Project management, achieving competitive advantage. Upper Saddle River, NJ, US: Prentice Hall, p221. Teale, D. (2001). Successful project risk assessment London: Hodder & Stoughton, p5

Risk assessment

Risk planning

Risk administration

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Page 11: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

Identify risksIdentify and categorise risks

Analyse probability and impactConsider how likely risk is to occurConsider what the impact would be if it does

Devise risk mitigation strategiesTake action to reduce chance of risk occurringFind ways to reduce impact if it does

Apply control and documentationHave an owner for each riskHave mechanisms to monitor and deal with risks

Risk management is the art and science of identifying, analysing and responding to risk factors throughout the life of a project. Pinto (2010)

See Pinto, J. (2010), Project management, achieving competitive advantage. Upper Saddle River, NJ, US: Prentice Hall, p221. Teale, D. (2001). Successful project risk assessment London: Hodder & Stoughton, p5

Risk assessment

Risk planning

Risk administration

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Page 12: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

Expert opinion – Specialists in areas of risk

Past history – Lessons from previous projects; risks and ways to deal with them

Team based assessments –Multi-disciplinary team assesses risks together

Idea generation techniques –Ways to reveal important but less obvious risks

Pinto, J. (2007). Project management – achieving competitive advantage. Upper Saddle River, NJ, US: Prentice Hall, p224. Photo: NASA, Public domain (2019).

Identifying potential risks12

Page 13: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com Creative Commons Attribution-NonCommercial 4.0 International License.

The risk of groupthink

Same background, same education, same experience, same attitudes=

Narrow view of potential risks=

Big risk of missing very significant risks

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Page 14: PM101: Lecture 9 · 2020. 5. 10. · ZAVANAK.com © Eric Woodcock 2020 •Key stakeholders do not approve the project •Major re-planning is needed before approval is given •Chances

© Eric Woodcock 2020ZAVANAK.com

Understanding risk: core ideas14

Understanding and managing risks is at the heart of the project.

A risk is an event; it is obvious when a risk occurs.

Risks can arise throughout the project life cycle.

A number of factors will make certain projects more risky than others.

Risk identification and analysis begins in the Definition phase and continues throughout the project.

Risk identification can involve expert opinion, studying past history, team-based assessments and even idea generation techniques.

A broad-based assessment of risks avoids the danger of groupthink.

See Zavanak page Risk in projects.