Founder and Director of the Palladium Group, co-creator of the Balanced Scorecard and co-author with Dr Robert Kaplan of countless Harvard Business Review articles and five books including The Execution Premium: Linking Strategy to Operations for Competitive Advantage (2008). Dr Norton is voted as one of the “World’s 12 Most Influential Management Thinkers” by Sun Top Media’s Thinkers 50.

Date and Time: 8.30am – 5.00pm, Tuesday 21st June, 2011Venue: The Leela Kempinski Hotel, Mumbai, IndiaEarly Bird expires on Thursday 23rd May, 2011

Mastering The Strategy Management System

Don’t miss the most compelling event of the year…

Palladium GrouP StrateGy execution Forum 2011

Presented by Dr. David Norton

Join The Palladium Group on 21 of June 2011.

Explore how the Kaplan and Norton Strategy Management System

benefits your organisation.

In Partnership withIn collaboration with:

2011 Palladium GrouP StrateGy execution Forum

Executives all over the world agree and research shows, that almost ninety percent of organisations are in fact unable to execute the strategies they put in place.

Research also shows that organisations system have a seventy percent chance of outperforming their peer groups and drastically increase shareholder value.

In their latest book, The Execution Premium. Linking strategy to Operations for Competitive Advantage, Drs. Norton and Kaplan provide a comprehensive six stage management model designed to address one of management’s greatest challenges: how to link strategy formulation and planning, with operational execution. The model incorporates elements from the Balanced Scorecard and strategy map principles and practices. It is a practical approach that enables organisations to plan, execute, monitor, test and adapt their strategy assumptions in order to manage execution effectively.

The Execution Premium is based on synthesis of groundbreaking concepts and case studies from Strategy Execution Hall of Fame winners. It underscores how organisations using a formal strategy execution management system as part of their regular business process, consistently outperform their peers. It also shows how companies can establish strong linkages between strategy and operations so that employee’s everyday operational activities support strategic objectives. The model also introduces a new framework for management review meetings that clearly separates the operational review

meetings, which solve short–term problems and monitor the improvement of key operational processes, from the meetings that review and improve strategy execution.

In this one day Forum, Dr. Norton describes how organisations have used the Balanced Scorecard Strategy Management System to achieve outstanding results.

Who should attend?Palladium events attract the largest, most prestigious gatherings of executives committed to executing strategy and staying competitive by embracing a culture of innovative management techniques. This is a not-to-be-missed experience for Directors of Innovation, Strategy, Marketing and Sales, Customer Service, Business Development, Human Resources, General Managers, CEO’s, COO’s, Board members from large to mid size organisations in the private, public or government sectors.

“As North Delhi Power Limited (NDPL) grows and competition seeps into the power distribution sector, our ability to continually execute strategy through the use of the BSC will be the cornerstone of our success”.Sunil Wadhwa CEO, North Delhi Power Limited (NDPL)

“While we were conscious of the benefits of the Balanced Scorecard when we began implementing it three years back, we are extremely pleased that it has helped us achieve significant improvements in our overall performance. I am quite positive that the BSC will play an important part in our objective to become a world-class organisation”.Ravi Kant Executive Director Tata Motors, India

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• Are you executing strategy better than your competitors?

• Does your management team focus on the most important and pressing issues?

• How well is your team focused on the key strategic priorities for your business?

• How well is your team prepared to meet the challenges of your industry?

• Is your organisation agile and responsive to changing economic conditions?

• Are you able to use your data effectively to make adjustments to your strategy?

In the current and future business environment effectively executing strategy will ensure that your organisation is ready to seize new opportunities as they arise.

The Palladium Group, founded by Drs Robert Kaplan and David Norton, provides you with the latest thinking and proven methodology to enable you to guide your organisation in the right direction.

To know more about the event, visit: www.imgyan.com/mastering-strategy

Palladium GrouP StrateGy execution Forum

agenDa2011Event Agenda

8.30-9.00 Registration

9.00-9.10 Welcome by Dr M Muneer, CEO and MD of Customerlab

9.10-9.20 Introduction Mr Matthew Tice, Managing Director, Palladium Group Asia Pacific

9.20-10.15 Module #1: Overview: Managing Strategy is Managing Change Dr David Norton, Founder, Palladium Group Successful strategy execution requires two things: (a) leadership that will mobilise the organisation and (b) a process that assists leaders in the formulation, communication and motivation of the strategy. Dr. Norton will discuss: • The framework and principles of strategy management • The six-stage management process • The methodologies and tools used by leaders to manage change

10.15-10.30 Networking Break and Morning Tea

10.30-11.30Module#2:ManagingtheBenefitsthroughCause Dr David Norton, Founder, Palladium Group The payoffs from successful strategy execution are measured in orders of magnitude. This session will discuss the experiences of BSC Hall of Fame companies and the results that they have achieved: • The Hall of Fame experience • Setting “BHAGs” (Big Hairy Audacious Goals) • Achieving BHAGs • Managing cause & effect

11.30-12.15 Case Study: Infosys Technologies Limited Mr Sanjay Purohit, Vice President and Group Head, Planning and Assurance, Infosys Technologies Limited

12.15-1.00 Lunch

1.00-1.30 2011 Palladium Strategy Execution Hall of Fame Awards Dr David Norton, Founder, Palladium Group MrMatthewTice,ManagingDirector,PalladiumGroupAsiaPacific

1.30-2.30 Module #3: Aligning the Organisation to The Strategy Dr David Norton, Founder, Palladium Group The secret to creating value from intangible assets is “alignment”. In this session, Dr. Norton will discuss how organisations achieve alignment in a variety of ways: • Vertical alignment • External alignment • The importance of themes • The politics of alignment

2.30-3.00 Case Study: Hindustan Petroleum Corporation Limted Mr Ashis Sen, Deputy General Manager, Hindustan Petroleum Corporation Limted

3.00-3.15 Networking Break and Afternoon Tea3.15- 4.15 Module #4: Creating Cross-Functional Governance

Dr David Norton, Founder, Palladium Group Strategy execution is a “team sport”. Functional silos present a major barrier to strategy execution. Cross-functional organisation approaches must be developed to break down these silos. Dr. Norton will discuss several emerging approaches that have proven effective in practice: • A “Strategy Council” to provide leadership • Theme Teams to manage change • An Office of Strategy Management to manage process • Toward an Integrated Governance Process

4.15- 4.45 Question and Answer Panel: Dr David Norton, Founder, Palladium Group MrMatthewTice,ManagingDirector,PalladiumGroupAsiaPacific Mr T M Nagarajan, South East Asia Director, Palladium GroupAsiaPacific Mr Sanjay Purohit, Infosys Technologies Limited Mr Ashis Sen, Hindustan Petroleum Corporation Limted

4.45-5.00 Summary and Close Mr T M Nagarajan, South East Asia Director, Palladium GroupAsiaPacific

Please note that agenda is subject to change

Dr David Norton Founder and Director The Palladium Group

Dr David P. Norton is the world’s leading authority on strategic

performance management. He is a co-founder and director of the Palladium Group and co-author with Dr Robert Kaplan of numerous books and articles, including The Balanced Scorecard and most recently, The Execution Premium: Linking Strategy to Operations for Competitive Advantage. The Balanced Scorecard concept was selected by the editors of Harvard Business Review as one of the most influential management ideas of the past 75 years. Along with Dr Kaplan, Dr Norton was voted as one of the world’s 12 most influential thinkers by Sun Top Media’s “Thinkers 50” . Dr Norton was awarded the “Champion of Workplace Learning and Performance Award” by the American Society for Training and Development.

Mr Matthew Tice Managing Director The Palladium Group, AsiaPacific

Mr. Tice is entering his twelfth year of managing Palladium in the Asia Pacific region. Under his leadership, the Palladium team has supported countless companies and government organisations develop capabilities to enable them to address their most challenging strategy execution issues.Matthew Tice, is a leading advisor to CEOs across Asia Pacific focusing on strategy and performance management, leadership, innovation and governance. He is a seasoned executive with extensive experience in the Telecommunications, Energy, Government, Pharmaceuticals, and Financial Services industries and has worked closely as senior advisor with many of the region’s leading organisations including BHP Billiton, Toyota, Bank of Tokyo Mitsubishi, Canon, Telstra, Merck and several national governments.

Dr. Muneer CEO & MD, CustomerLabMuneer is a leading management consultant and author based in India and Dubai.

He has over 20 years of management experience having worked across industries and countries. He has worked with GE, Ford, Saatchi, and Lowe before turning advisor to companies. He has been working with leading companies in the region including Reliance, Dubal, Murugappa Group, LMW, Wipro and TVS among others in driving performance and innovation. He is on the board of the New York based Medici Institute and also the Institute for Competitiveness, Michael Porter’s India initiative. He has written several highly popular management columns across India and Middle East in the areas of marketing and services. The publications include The Economic Times, Khaleej Times, Business Today, The Hindu Business Line, Financial Express, Business World and many others. He lectures to executives and MBA students frequently.

Meet the speakers

To know more about exciting offers, visit: www.imgyan.com/mastering-strategy