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    IASMS- DISSERTATION

    2010 [DISSERTATION GUIDELINES ]

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    MANUALFOR PREPARATION OF DISSERTATION

    IV SEMESTER,M.B.A

    (12 Credits or 200 marks + 50 marks for VIVA-VOCE)

    INDIANACADEMYSCHOOL OF MANAGEMENT STUDIES(IASMS)Hennur Cross, Hennur Main Road

    Bangalore-560 043

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    CONTENTS

    1. INTRODUCTION

    2. REGULATIONS

    3. NUMBER OF COPIES TO BE SUBMITTED

    4. ARRANGEMENT OF CONTENTS

    5. MAJOR TYPOLOGICAL INSTRUCTIONS WITH REGARD TO MAIN TEXT

    6. PLAGIARISM

    Appendices

    1. Proposed Titles for Dissertation2. Registration Proforma for Dissertation

    3. Format of Synopsis4. Cover & Title Page5. Certificate from the Guide and Principal6. Declaration of the Student7. Table of Content8. List of Tables9. List of Figures10.List of Referencing

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    1. INTRODUCTION

    The M.B.A course of Bangalore University requires every student to prepare a dissertation

    on a live/latest business/management problem/issue as a partial fulfillment of the course. Asthis dissertation exposes students to real life management issues and it is equivalent to 12credits or two elective courses, it must be carried out with all seriousness and exemplary

    commitment with a mark of distinct quality. This manual is prepared by IASMS with an

    intention to depict clearly how the report should be prepared.

    2. REGULATIONS

    2.1 Dissertation: The dissertation will start at the commencement of IV semester and be

    submitted well before the end of IV semester. Dissertation is of 12 Credits, which isequivalent to 2 elective courses. Thus the choice of topic and depth of the subject are

    significant, keeping in view the weightage, work load and learning experience. During the IIIsemester itself, the topic for dissertation needs to be finalized. The student shall beencouraged to choose a topic for dissertation in the areas of specialization. Nonetheless, the

    research committee suggests the students a few topics within the specialization (See

    Appendix 1).

    2.2 The topic selected for dissertation shall be an issue oriented or a problem specific in amarket/industry/business.

    2.3 As and when the topic is chosen, the student shall submit a duly filled in Registration

    Proforma (Appendix 2) for dissertation work to the guide for comments and finally beapproved by the guide and research supervisor

    2.4 It will be prepared under the supervision of a recognized faculty guide.

    2.5 The dissertation must be submitted well before the end of IV semester.

    2.6 Dissertation carries a maximum of 200 marks and viva-voce carries a maximum of 50

    marks.

    2.7 The topic for dissertation and finalization of the proposals is not only the starting point,

    but also the crucial phase of dissertation; students are expected to first get in touch with

    respective guides and discuss their draft proposal. The final synopsis must be approved bytheir faculty guide. The submission of synopsis must be as per the time schedule and

    format as it has to be submitted to the University well in advance (Format of Synopsis:

    Appendix 3).

    2.8 Maximum of two students shall be permissible to do the dissertation in the same topic of

    similar market/industry/business. In this circumstance, these students should ensure that the

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    research site/region/samples are entirely different. Topic shall be allotted on first come first

    serve basis. Dissertation on issues or problems in industry is preferred. Associates or

    representative companies, branches, partnership and proprietary concerns, dealers are

    not permitted.

    2.9 Students shall have regular interaction with the faculty guides in order to haveunderstanding of nature, scope, relevance, suitability, research objective and design, schedule

    and importance of research. Students need to substantiate these important components which

    normally decide the quality of dissertation.

    2.10 The students shall submit the proforma for registration, synopsis and manuscripts of

    different chapters within the time schedule as instructed by the respective faculty

    guide/coordinator/director. The faculty guide shall monitor the progress of his/her student inall respects like finalization of the dissertation proposal, typology, methodology, data

    analysis, inferences, discussions and report writing. The faculty guide shall necessarily

    approve the questionnaire/interview schedule. The faculty guides are authorized to reject thedissertation if it does not meet his/her expected standard quality or the guidelines.

    3. NUMBER OF COPIES TO BE SUBMITTED

    Three hardbound copies of dissertation along with soft copy (CD) have to be submitted.

    Spiral binding, plastic comb binding will not be accepted. The office shall send (i) Onecopy to the library; (ii) one hard copy and the soft copy to the University for evaluation;

    (iii) other copy to the student concerned.

    4. ARRANGEMENT OF CONTENTS

    Dissertation should be as per the following format and size. The sequence given below

    should be strictly followed:

    Cover Page & Title Page

    Certificate from the Guide & Principal

    Declaration

    Acknowledgements

    Abstract

    Table of Contents

    List of Tables List of Figures

    Chapters*

    References

    Appendices

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    4.1. Cover Page & Title Page: A specimen copy of the cover page & Title Page of the

    dissertation are given in the specimen of prefatory items (See Appendix-4)4.2. Certificate: The Certificate shall be on the Letter head of Guide in one and a half line

    spacing using font style of Arial Narrow and Font size of 14 as per the format in Appendix 5.

    4.3.Declaration: Declaration to be given by the student in one and a half line spacing usingfont style of Arial Narrow and Font size of 14 as per the format in Appendix 6.

    4.4. Acknowledgement: It should brief and should not exceed one page in one and a half

    spacing using font style of Arial Narrow. Acknowledge the contribution of the Guide, Principal,

    company executives, other faculty members, librarian, parents and job typing personnel and soon as you like.

    4.5. Table of Contents: The title page, Certificate and Declaration will not find a place among

    the items listed in the Table of Contents. The page number for the list of tables, list of figures,list of abbreviations and acronyms and abstract, should be in lower case Roman letters. A

    specimen copy of the Table of contents of the dissertation is given in Appendix 7.4.6. List of Tables: The list should use exactly the same captions as they appear above the tables

    in the text(See Appendix 8).4.7. List of Figures: The list should use exactly the same captions as they appear above the

    tables in the text (See Appendix 9).4.8. Abbreviations and Acronyms: Expansion/explanation for abbreviation/Acronyms should

    be written under this head.

    4.9. Abstract: Abstract should be one page synopsis of the dissertation typed one and a half line

    spacing, Font style Arial Narrow and Font size 12. Key words of minimum 5 should be given at

    the bottom of abstract. The Abstract carries in sequence: Objectives(2 lines); methodology(threelines); major findings (10 lines) and conclusions with suggestions(5 lines). Nonetheless, abstract

    should not exceed two paragraphs.

    4.10. Chapters: The chapters may broadly bedivided into Five as follows:

    CHAPTER NO. CONTENTS PAGE NO

    1 Introduction 01 15

    2 Review of Literature & Research Design 16 25

    3 Profile of the Industry/Business/selected Organisations 26 35

    4 Results, Analyses & Discussions 36 75

    5 Summary of Findings, Conclusions and Recommendations 76 90

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    The each and every chapter aforementioned should have the following sub-divisions:

    4.10.1. Introduction: Introduction includes About the broad area of the topic chosen About the specific area of the topic chosen About the topic

    4.10.2. Review of Literature & Research Design Introduction Review of Literature Statement of the Problem Scope of the Study Objectives of the Problem Hypotheses Operational Definitions of Concept Methodology Limitations of the Study Chapter Scheme

    4.10.3. Profile of the Industry/Business/Selected Companies

    4.10.4. Results, Analyses & Discussion

    4.10.5. Summary of Findings, Conclusions and Suggestions

    Summary of Findings Conclusions Suggestions, and Policy Implications & Scope for Further Study

    5. MAJOR TYPOLOGICAL INSTRUCTIONS WITH REGARD TO MAIN TEXT

    The students are required to adhere to the following instructions.

    1. Typing should be done on one side of the A-4 size executive bond paper.2. The left side margin should not be less than 1.5 inches, the right top and bottom

    margin should be 1 inch.3. The text of the project should be double spaced; quotations and foot notes should be

    in single space.

    4. Chapter heading should be capitalized and should be kept at center. Section heading& subdivision headings should be typed on the left hand margin in title case, say for

    example, Foreign Direct Investment.

    5. Tables, graphs and diagrams should have respective number, captions and source.6. All pages in main text except prefatory items should carry the Arabic numerals placed

    on the bottom at the centre. As already mentioned, Title page, Acknowledgement,

    Table of contents etc. should be numbered in lower case Roman numerals.

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    7. Numbering of chapters, divisions and sub-divisions should be done, using Arabicnumerals only. For example, sub-division 3 under division 5 of chapter 1 should be

    numbered as 1.5.3.8. Table and Figures appearing in the main text should have appropriate numbers and

    captions. If there is a First table in Chapter Three, the number of Table should beassigned as 3.1. Table and Figures should appear at the centre.9. Endnotes should be numbered consecutively within each chapter or throughout the

    entire report. Citations on the main text should carry the author(s) name with year,

    say for example, Selvam (2009) or (Selvam, 2009) as the case requires. The fullreference for the citation should contain full information for identifications, viz.,

    authors name, the title of the publication, year of publication, publishers name and

    the place of publication and page number. Follow the Harvard system of reference

    (Appendix 10).10.Students are required to preserve the valued manuscripts(initial drafts) as the same

    has to be produced during the Viva-Voce Examination if it is asked so.

    6. PLAGIARISM

    Any attempt to copy from another (present or Previous) student or to copy large chunks

    from academic or other sources without approximately referencing those sources will

    trigger the full weight of plagiarism procedures. IASMS/University will initiate stern

    action.

    All the material that relates to the dissertation, including completed questionnaires or

    tapes from interviews, should be shown to the guide and be kept by the students until the

    University has declared the results. Students are advised not to throw the material away

    once their dissertation is submitted, as they might be asked to present it as part of the viva

    voce before their Dissertation results are declared.

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    Appendix 1

    PROPOSED TITLES FOR DISSERTATION

    The students shall select a few suggested topics of their interest and the same may be discussed

    with the respective academic guide for finalizing the topic and to get approval for further process

    of dissertation work. The students shall have an early start-up and finish their dissertation work

    before the stipulated date.

    Finance Topics

    1. Working Capital Management in selective Manufacturing companies

    2. Cash Management in selective Banks3. Receivables Management in selective companies

    4. Inventory Management in selective Manufacturing companies

    5. Inventory Management in selective Trading Companies

    6. Stock Market analysis in selective listed companies in a particular stock exchange

    7. A comparative Stock Market analysis in selective listed companies in selective stock

    exchanges

    8. Online stock market analysis in selective listed companies

    9. Derivative Stock Market analysis in a particular stock exchange

    10. Financial Performance analysis in selective companies

    11. Financial Performance analysis in selective banks

    12. Financial Performance analysis in selective insurance companies

    13. Portfolio plans analysis in selective companies

    14. Portfolio plans analysis among investors

    15. Mutual Fund Performance in selective MF Companies

    16. Risk Analysis in Mutual Fund Companies

    17. Risk Analysis in Stock Market in selective companies

    18. Attitude of investors about various investment avenues

    19. Risk analysis in Insurance in selective companies

    20. Attitude of Investors on Gold & Silver investment in a selective area

    21. Marketing of General Insurance services in selective Insurance companies

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    22. Attitude of investors on the investment on Precious metals, Arts Objects and Antiques

    23. A Study on Workings of Reserve Bank of India, Bangalore

    24. Attitude of Public towards the usage of Banking Financial Instruments in a selective area

    25. Marketing of Mobile Banking & Online Banking services in selective banks

    26. A Study on workings of a selective bank branch

    27. Attitude of investors towards Post Office Savings, Deposits and Bonds

    28. Attitude of investors towards Stock Market & Gild Edged Securities Market

    29. Attitude of public towards the usage of Electronic Purses (Debit Card & Credit Card)

    30. Performance Accounting in selective companies

    31. Attitude of Share Brokers towards the present Stock Market scenario

    32. Human Resources Accounting & Audit in selective companies33. Environomics & Environmental Audit in selective companies

    34. Social Audit in selective companies

    35. An in-depth analysis of financial statements of two or more manufacturing, retail, or any

    sectors.

    36. A study on MPBF- A study conducted of any two or more banks.

    37. An empirical study on the impact of global crisis on Indian economy particularly with

    reference to one or more Industry.

    38. A Case Study on a particular Bank or FIs.

    39. The study on trend in various types of Insurance of two or more Insurance companies.

    40. An In-depth Analysis of State Budget and its implications on Industries and Individuals.

    41. A study on performance/problems of small scale sector in Bangalore City.

    42. A study on Credit card system of few banks and its analysis, impact on society.

    43. A study on online Banking systems of a bank.

    44. A study on SHG- Self Help Group Scheme promoted by and bank and its effectiveness.

    45. A study on different leadership styles contemporary issues.

    46. Comparative study on loans and advances in any two banks or public sector v/s private sector

    banks.

    47. A study on Management Education in present day context. An In-depth analysis of few

    institutes offering Management education.

    48. A case study of Foreign Exchange Dealers/Money Changers

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    49. A study on the Pre/Post crisis of real estate business in Bangalore city.

    50. A study on FMGC- comparison of selected consumer goods by different companies.

    51. Corporate Social Responsibilities a case study of few companies in the City/State/Country.

    52. An in-depth analysis of financial statements of two or more manufacturing, retail, or any

    sectors.

    53. A study on MPBF- A study conducted of any two or more banks.

    54. An empirical study on the impact of global crisis on Indian economy particularly with

    reference to one or more Industry.

    55. A Case Study on a particular Bank or FIs.

    56. The study on trend in various types of Insurance of two or more Insurance companies.

    57. An In-depth Analysis of State Budget and its implications on Industries and Individuals.58. A study on performance/problems of small scale sector in Bangalore City.

    59. A study on Credit card system of few banks and its analysis, impact on society.

    60. A study on online Banking systems of a bank.

    61. A study on SHG- Self Help Group Scheme promoted by and bank and its effectiveness.

    62. A study on different leadership styles contemporary issues.

    63. Comparative study on loans and advances in any two banks or public sector v/s private sector

    banks.

    64. A study on Management Education in present day context. An In-depth analysis of few

    institutes offering Management education.

    65. A case study of Foreign Exchange Dealers/Money Changers

    66. A study on the Pre/Post crisis of real estate business in Bangalore city.

    67. Corporate Social Responsibilities a case study of few companies in the City/State/Country

    68. Market liquidity of financial products

    69. Project Complexity, Control and Performance

    70. Cash management and financial analysis

    71. Asset management

    72. Global Economic Crisis and its Impact on Finance

    73. Impact of Global Economic Crisis on Public Sector Undertakings or public Banking Sector

    or private Banking Sector.

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    Marketing Topics:

    1. Marketing of banking services in selective banks

    2. Marketing of Life Insurance services in selective Insurance companies

    3. Marketing of Real Estate Business services in a selective area

    4. Marketing of Investment Banking services in selective Financial Companies

    5. Marketing of Venture Capital in selective Financial Companies

    6. Consumer trends in retail sector/service sector

    7. Store operations management;

    8. Impact of Retail Layout and Design on retail business

    9. Retail Selling Skills

    10.Use of Technology(IT) in retail

    11.Promotional strategies in service apartment hotels

    12.Scope for laundry business in Bangalore city

    13.Effectiveness of product mix in electronic goods industry

    14.Effect of sales promotions in electronic goods industry

    15.Effect of store image in consumer behavior in electronic goods industry/retail sector

    16.A study on FMGC- comparison of selected consumer goods by different companies

    17.Branding Products in Online Shops;

    18. Types of Marketing Warfare Strategies;

    19. How to Calculate Customer Lifetime Value;

    20.The Phenomenon of Marketing Myopia;

    21.How to Improve Marketing Effectiveness;

    22.Marketing Customization

    23.Marketing Strategies and Development

    24.Assessing Risk in Introducing High Tech Products

    25.Channel management and channel partner

    26.The role of logistics in wholesale storage

    27.M-commerce

    28.A study on change mgt and its impact on system administration

    29.The role of E-commerce on profitability

    30.Global Economic Crisis and its Impact on Marketing Performance

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    31.Overseas marketing of Indian movies

    32.Electronic retailing/ E-tailing

    HR Topics:

    1. Effectiveness of Workers participation in.

    2. Consumer perception towards pricing policies of food products with special reference to

    global chain of restaurants.

    3. Trade unions and their role in IT sector

    4. Code of Conduct of MNCs

    5. Corporate Governance: Applications and Impact

    6. Cross Cultural, religious and racial Issues in MNCs

    7.

    An overall assessment on ethical programmes in Private Sector or Public Sector8. Public Sector Vs Private Sector on effectiveness of ethical programmes

    9. Ethical Training Programmes

    10.Training and Development Programmes

    11.Determinants of Executive Compensation

    12.Development of Organizational Commitment

    13.Emerging Alliances in Health Care

    14.Employee Attitudes, Organizational Climate and Performance

    15.Measures of Work-Family Conflict

    16.Project Complexity, Control and Performance

    17.Corporate Sector and Campus Placement: A Study with reference to Bangalore

    18.Impact of Health and Wellness Programmes on Performance of employees

    19.Global Economic Crisis and its Impact on Employees

    20. Relationship between Community and Corporate Sector (Community Relations:

    Strategies and Actions)

    21.Social Responsibilities of Corporate Sector with reference to IT & ITES Sector

    22.Competency mapping

    23.Executive Talent Acquisition

    24.HR audit

    25.Human Resource Information System

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    Appendix 2

    Indian AcademySchool of Management Studies (IASMS)

    Hennur Cross, Hennur Main Road, Bangalore-560 043

    Registration Pro-forma for Dissertation Work

    1. Name of the Student :

    2. Name of the Guide :

    3. Proposed research area : HR/Marketing/Finance/System(Tick the appropriate)

    4. Proposed research topic :

    5. Write a brief note on your topic: (Minimum 150 to 200 words)

    -----------------------------------------------------------------------------------------------

    ------------------------------------------------------------------------------------------------

    ------------------------------------------------------------------------------------------------

    ------------------------------------------------------------------------------------------------

    ------------------------------------------------------------------------------------------------

    ------------------------------------------------------------------------------------------------

    -------------------------------------------------------------------------------------------------

    -------------------------------------------------------------------------------------------------

    Students Signature:

    Approved or Disapproved If it is disapproved, the reasons for revision

    ..

    Guides Signature with date

    Research Co-ordinators Signature with Date

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    Appendix 3

    Format of Synopsis

    The synopsis should have minimum pages of 5 and should notexceed 9.

    The first page carries the Name of the student, RegistrationNumber, and Title of the dissertation.

    The subsequent pages should contain:o Statement of the problemo Objectiveso Methodologyo Samplingo Plan of Analysis, ando Chapter Scheme

    The synopsis should be neatly typewritten in A4 Size paper with 1 inch

    margin on all the sides.

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    PREFATORY ITEMS

    Appendix 4Cover Page & Title Page

    A COMPARATIVE STUDY ON HUMAN RESOURCE INFORMATIONSYSTEM IN SOFTWARE INDUSTRY

    < Font size Arial Narrow 18-All caps & Bold>

    Dissertation submitted in partial fulfillment of the requirements for the

    award of the Degree of

    MASTER OF BUSINESS ADMINISTRATIONof

    BANGALORE UNIVERSITY< Font size Arial Narrow 14-All caps & Bold>

    By(Font Size 14-Italic)Arpana, M.S.

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    Appendix 5

    Certificate from the Guide & Principal

    INDIANACADEMYSchool of Management Studies

    Bangalore-560 043

    Mrs. K. Sheeja Dr. Jesiah SelvamAsst. Professor & the Guide Principal

    CERTIFICATE

    This is to certify that this dissertation report entitled A Comparative Study on Human

    Resource Information System in Software Industry, which has been submitted in partial

    fulfillment for the award of MBA Degree of Bangalore University, was carried out by Mr.

    M.S. Arpana under the guidance of Mrs. Sheeja, K. This has not been submitted to any

    other University or Institution for the award of any degree/diploma/certificate.

    Date: Signature of the Guide

    Place:

    Signature of the Principal

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    Appendix 6

    Declaration of the Student

    Ms. M.S. ArpanaIV Semester, MBARegister No. xxxxxxxxxIndian Academy School of Management StudiesBangalore-560 043

    DECLARATION

    I hereby declare that this Dissertation entitled A Comparative Study on Human Resource

    Information System in Software Industry submitted to the Bangalore University in partial

    fulfillment of requirements of MBA Programme is a bonafide work carried by me under the

    guidance ofMrs. Sheeja, K. This has not been submitted earlier to any other University or

    Institution for the award of any degree/diploma/certificate or published any time before.

    Date:

    Place: Signature of the Student

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    Appendix 7

    Table of Contents

    CHAPTER NO. PARTICULARS PAGE NO.

    List of TablesList of FiguresList of Abbreviations

    1 Introduction1.1Management Information System: An Overview1.2Human Resource Information System in general and

    with ref. to Software Industry across the World1.3Human Resource Information System in Indian

    Software Industries.

    2 Review of Literature & Design of the Study2.1 Introduction2.2 Review of Literature

    2.2.1 Literature with reference to HRIS outsideIndia2.2.2 Literature with reference to HRIS in India

    2.3 Statement of the Problem2.4 Scope of the Study2.5 Objectives of the Problem

    2.6 Hypotheses2.7 Operational Definitions of Concept2.8 Methodology2.9 Limitations of the Study2.10 Chapter Scheme

    3 Profile of the Software Industry3.1An Indian Overview3.2Profile of the Selected Organizations

    4 Results, Discussions & Analyses

    5 Summary of Findings, Conclusions & Suggestions5.1 Summary of Findings5.2 Conclusions5.3 Suggestions5.4 Policy Implications & Scope for further Study

    AppendicesReferences

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    Appendix 8

    LIST OF TABLESTable No. Description Page No.

    1.1 Number of Software Industries, 2009 09

    2.1 Attrition Rate Among Top Executives 46

    3.1 ..

    3.2 ..

    3.3 ..

    4.1 ..

    4.2 ..

    4.3 ..

    4.4 ..

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    Appendix 9

    LIST OF FIGURES

    Figure No. Description Page No.

    1.1 Growth of Profitability, 2002-09 08

    2.1 Net Capital, 2002-09 24

    3.1 ..

    3.2 ..

    3.3 ..

    4.1 ..

    4.2 ..

    4.3 ..

    4.4 ..

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    Appendix 10

    System of Referencing (Bibliography Style)

    References should be indicated in your dissertation in the following format:

    Books

    Abraham, K. (2001) The Dynamics of Economic Reforms (Economic Liberalisation and

    Political Transformation), New Delhi: McGraw Publishers.

    Edited Volume

    Aharoni, Y. (2009) On Measuring the Success of Privatisation, in Ramamurthi, R. and Vernon,R. (eds) Privatisation and Control of State Owned Enterprises. Washington, D.C.: World Bank.

    Journals

    Boardman, D. and Vining, S. (1989) Ownership in Competitive Environments: A Comparison

    of the Performance of Mixed, Private and SOEs, Journal of Law and Economics, April, Vol. 1,

    No,32, pp.16-9.

    Reports and Gazettes

    Asian Development Bank (2008) India: Statistical Abstract 2008, April, 2008, Manila, ADB.

    Newspapers and Magazines

    Ahluwalia, M. (2003) Some of the criticism directed at the IMF is not valid, an exclusive

    interview, D+C [Development & Cooperation], September, vol.30.

    Websites

    Ministry of Finance(2008) Privatisation, Viewed on 06/11/2003 in the MoF Website,

    http://www.mof.in/~epa/Privatise/index.html.

    Ram Mohan, T.T. (2004) Privatisation in China: Softly, Softly Does it, accessed on

    02/10/2010 at http://www.iimahd.ernet.in/publications/public/Fulltext.jsp?wp-no=2004-09-04 .