plugging into the drupal community - essential tools
DESCRIPTION
A slideshow of a presentation I gave at DrupalCamp Colorado regarding jumping into the community using IRC, the forums and issue queues.TRANSCRIPT
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Plugging in to the Drupal Community
Essent i a l Too l s
Presented by Chris Shattuck (chrisshattuck)
Sunday, June 28, 2009
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Dru
pal L
earn
ing
curv
e
Sunday, June 28, 2009
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Drupal
The Drupal community
Social solution to a technical problem
No schisms
Sunday, June 28, 2009
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JOE: “Hey Cindy, how do I set an automatic URL for a node?”
CINDY: “Use the pathauto module. Hey, how do I change my home page?”
JOE: “Hit up the Site Information page”
Sunday, June 28, 2009
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60d x 5q x 8m = 40h
Sunday, June 28, 2009
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1. IRCLive chat
2. The ForumsQuestions and answers
3. The Issue QueuesProblems and solutions
Sunday, June 28, 2009
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IRC is a big deal in Drupal
0
125
250
375
500
#joomla #wordpress #drupal
Members at one time
0
10
20
30
40
#joomla #wordpress #drupal
Channels
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IRC = Internet Relay Chat
My nick ischrisshattuck
Client ServerChannels
#drupal-support
#drupal-themes
Sunday, June 28, 2009
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What’s happening on IRC?
1. Support exchange
2. Collaboration on ideas, code, or events
3. Local Drupal User Groups
4. General banter and time wasting
Sunday, June 28, 2009
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Sunday, June 28, 2009
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QWantTUM
• So, you have a Question...
• What do you Want?
• What have you Tried?
• What do you Use?
• What reference Material might help?
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Super Quickstarthttp://drupalchat.net/
1.Select a nick (your Drupal username)
2.Click connect
3.Chat it up
Sunday, June 28, 2009
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Firefox Chatzilla Pluginhttp://is.gd/15tJF
1. Download and install
2. Restart firefox
3. Go to Tools > Chatzilla
4. Select a nick if prompted
5. Click the freenode link in the chat window
6. Go to IRC > Join Channel
7. Type ‘drupal’ in search
Sunday, June 28, 2009
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Members
Topic
Discussion
Channels
Nick Message box
Sunday, June 28, 2009
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IRC Clients
xChatwww.xchat.org
Colloquycolloquy.info
is.gd/15vNYWikipedia comparison
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Meet Druplicon, the bot
It can learn stuff, make teasers from links and more!
Factoids
42? anyone? art? ux-team? ux-topic? simplicity? rickroll? pony?
pastebin? hack core? drupal hell? crickets?
Pastebin
Drive fewer people crazy
Archives, factoid list and more
disobey.com/bot/
IRC is Fun!
Sunday, June 28, 2009
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Register your nick
/msg nickserv register pass email
Tell
Druplicon: tell username message
Private message
/msg username
Ping / pong
Joe: cindy: ping / Cindy: joe: pong
Seen
seen username
Advanced IRC
Sunday, June 28, 2009
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The Forumshttp://drupal.org/forum
Sunday, June 28, 2009
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Why forums instead of IRC?
1. A great place to flesh out complex issues
2. A good place to learn by helping
3. Forums get indexed, so a question is answered forever(ish)
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Question
AnswerSunday, June 28, 2009
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Forum Tips
• QWantTUM
• Avoid a roast, don’t cross-post
• Track discussion via drupal.org/user/[id]/track
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The Issue Queueshttp://drupal.org/project/issues
Sunday, June 28, 2009
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Problem
Solution
Sunday, June 28, 2009
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The Finder
•Verifies the problem•Searches for possible duplicates•Creates and classifies the issue
Sunday, June 28, 2009
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The Fixer
Provides a:Patch
Mockup, orCopy
Sunday, June 28, 2009
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The Polisher
Provides feedback based on understanding of Drupal standards
Sunday, June 28, 2009
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The Greaser
• Keeps discussion on track• Provides gentle, positive feedback• Helps clarify misunderstandings
Sunday, June 28, 2009
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Creator / Destroyer
Makes the final call
Sunday, June 28, 2009
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Do it!• Save time, reduce stress, impress your boss.
• Develop relationships in the community (think jobs, support, employees, friends)
• Contribute. It feels good, and if everyone does it, magical things can happen.
Sunday, June 28, 2009
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This is me:
Chris Shattuckchrisshattuck.comtwitter.com/chris_shattuck
These are the links used in this presentation:
api.drupal.org - Drupal API documentationdrupal.org/handbooks - Drupal handbooksdrupalchat.net/- Quickly connect to IRCis.gd/15tJF - Chatzilla Firefox pluginis.gd/15vNY - Wikipedia IRC client comparisondrupal.org/forum - Drupal forumsdrupal.org/user/[id]/track - Your subscribed postsdrupal.org/project/issues - Drupal issue queues
Sunday, June 28, 2009