plex for samsung app manual v1016

8/17/2019 Plex for Samsung App Manual v1016

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App Manual Ver. 1.016

Copyright © 2011 Plex Inc. All rights reserved.

Plex for Samsung

Application Manual

Developers:

HD1080 and Orca

Company: Plex Inc.


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Copyright © 2011 Plex Inc. All rights reserved. 2 | Page

Contents1. Revision history ............................ ................................ ................................. ................................ ......................... 6

2. Important information ............................. ................................. ................................. ................................. ..... 16

1 Preparations ............................... ................................ ................................. ................................ ............... 16

2 Functions of the App ............................ ................................. ................................. ............................... 19

3 The User interface structure ............................... ................................. ................................ ............... 20

3. How to use the app .............................. ................................ ................................ ................................. ........... 21

1 Let gets started........................................ ................................. ................................. ............................... 21

2 Connect with your Plex account ............................ ................................. ................................. ......... 21

3 Login to Plex using the Samsung service account ............................. ................................. .... 24

4 Configure Manually ................................ ................................ ................................. ............................... 26

5 Removing obsolete servers ................................. ................................ ................................ ................ 29

6 Preferences General ................................ ................................ ................................. ............................... 30

1 Display clock in 24h format ............................... ................................. ................................ ................. 30

2 Clock Adjustment .............................. ................................. ................................. ................................ ...... 30

3 Send debug to PMS .............................. ................................. ................................ ................................. 30

4 Use transition animations .............................. ................................. ................................ ...................... 30

5 Request timeout in seconds .............................. ................................. ................................. ................ 31

6 Screensaver timeout in minutes ................................. ................................. ............................... ....... 31

7 Show options before playback ............................... ................................ ................................. ........... 31

7 Preferences Player .............................. ................................ ................................ ................................. .... 32

1 Playing Theme Music ................................. ................................. ............................... ............................. 32

2 Fast Forward in seconds ................................. ................................ ................................ ....................... 32

3 Rewind in seconds ................................. ................................ ................................. ................................ . 32

4 Initial Buffer ................................ ............................... ................................. ................................ ................. 33

5 Pending Buffer ............................... ................................ ................................ ................................. ........... 33


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6 Total Buffer ................................ ................................ ................................. ............................... .................. 33

7 Playback Mode [Optional – not needed for normal operation, this can also be set

before starting video playback] Check the Play menu chapter for more information on

the different modes. ............................. ................................ ................................ ................................. ........... 33

8 Preferences Sound/Subtitles ............................... ................................. ................................ ............... 34

1 Switch audio output based on media ................................. ............................... ............................. 34

2 Audio Boost when transcoding .............................. ................................ ................................. ........... 34

3 Subtitles font size ............................. ................................. ................................. ................................. ..... 34

4 Subtitles color........................................... ................................ ................................. ................................ . 35

5 Prefer Overlayed subtitles over embedded ones. ................................ ................................ ...... 35

9 Preferences System (Plex Account) ................................. ................................. ............................... 36

1 Sign in to your Plex Account ............................ ................................. ................................. ................ 36

10 Preferences Advanced ................................ ................................ ................................. .......................... 41

1 Use Universal Transcoder ............................... ................................. ................................ ...................... 41

2 Local Quality .............................. ............................... ................................. ................................. ................ 41

3 Quality from remote servers .............................. ................................. ................................. ................ 41

4 Always use highest resolution ................................ ................................ ................................ ............ 41

5 Always use first part .............................. ................................. ................................ ................................. 42

6 Use Plex Account to update Serverlist ................................ ................................ ............................ 42

7 Send anonymous usage data to Plex ............................. ................................ ................................ . 43

11 Preferences About Plex .............................. ................................. ................................ .......................... 44

4. Home view ................................ ............................... ................................. ................................ ............................ 45

5. The Play Menu ............................. ................................ ................................. ................................ ...................... 50

Playback Mode ................................ ................................. ................................ ................................ ................ 50

Audio ............................... ................................. ................................ ................................ ................................ ..... 51

Subtitle ................................. ............................... ................................. ................................. ............................... 51


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Subtitle mode ............................... ............................... ................................. ................................. .................... 51

6. Listview ................................ ................................. ................................ ................................. ................................ . 52

7. Media Carousel ............................ ................................ ................................. ................................ ...................... 55

8. TV Shows ............................. ................................ ................................. ................................ ................................. 59

9. Episode view ................................ ................................. ................................ ................................ ....................... 61

10. Playing content....................................... ................................. ................................. ............................... ....... 62

1 Enable Overlayed Subtitles ................................. ................................. ............................... .................. 63

2 Subtitle offset ................................ ................................ ................................. ................................ ............ 63

3 Subtitle Size ................................ ............................... ................................. ................................ ................. 63

4 Subtitle Color ............................. ............................... ................................. ................................. ................ 63

5 Subtitle position ............................ ................................ ................................ ................................. ........... 64

6 Save current settings ............................. ................................. ................................ ................................. 64

7 Jump to ............................. ............................... ................................. ................................. ........................... 64

8 Aspect mode .............................. ............................... ................................. ................................. ................ 64

11. Music ................................ ................................. ................................ ................................. ................................ . 65

12. Photos............................... ................................ ................................. ................................ ................................ . 67

13. Channels ................................ ............................... ................................. ................................ ............................ 69

14. Queue ............................... ................................ ................................. ................................ ................................ . 74

15. Recommended ............................... ............................... ................................. ................................. ................ 79

16. Shared Content ............................. ............................... ................................. ................................. ................ 80

17. Special Functions ............................... ................................ ................................ ................................. ........... 82

1 Playing 3D content ............................ ................................ ................................ ................................. .... 82

2 Subtitle support .............................. ............................... ................................. ................................. ......... 83

3 Lost Server connection: .............................. ................................. ................................ .......................... 84

4 Deleting media ............................... ............................... ................................. ................................. ......... 85

18. To transcode or not to transcode that’s the question................................ ................................ . 87


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1 Why would I need transcoding? ............................ ................................. ................................. ......... 87

Unsupported codecs and container .............................. ................................ ................................. ........... 87

Remote playback is stuttering .............................. ................................. ................................ ...................... 87

I can only use Wi-Fi but my movie stutters .............................. ................................. ........................... 87

2 Local Transcoding V.S. Remote transcoding ................................ ................................ ............... 87

3 Local Transcoding ............................... ................................ ................................ ................................. .... 88

4 Local Transcoding Quality ............................. ................................. ................................. .................... 88

5 Remote transcoding .............................. ................................. ................................. ............................... 89

6 Transcoding is not always optional ................................. ................................. ............................... 89

19. Troubleshooting ................................ ................................ ................................. ................................ ............ 90

1 After an update the app will not start anymore. ................................. ................................ ..... 90

2 Connection issues. .............................. ................................ ................................ ................................. .... 90

3 Audio out of sync ............................... ................................ ................................ ................................. .... 90

20. End Word .............................. ............................... ................................. ................................. ........................... 91


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1. Revision history

Version Date Description

0.9.6 2012.03.27 -First submission of the Plex App

0.9.7 2012.04.24 - [FIXED ] - All Samsung issues

- [FIXED] - ALL - 2010 models don't support the opacity CSS feature. Textures have been added

with transparency effect instead of using the opacity effect.

- [FIXED] - ALL - changed behavior of the EXIT button (only for Samsung)

- [FIXED] - ALL - xml parser error for 2012 models

- [FIXED] - ALL - Mute (button) behavior

- [FIXED] - Home View - if you have a category with no content in it and pushed RIGHT ARROW

on your remote app would hang- [FIXED] - Home View - if saw only recentlyAdded content and then set something in Progress

so you saw also onDeck and then selected another section which has no onDeck you could see

the content information from the before selected content

- [FIXED] - Movie View - if your Movie has no cover we will show the default Plex cover instead

of nothing

- [FIXED] - Season View - if your Season has no cover we will show the default Plex cover instead

of nothing

- [FIXED] - Player - possibility that the 2nd or more video you play was shown with wrong AR

- [FIXED] - Player - video was set as watched even when the device didn't play the video

- [FIXED] - Player - workaround for files where Samsung API gets wrong duration; Jump Forward

won't work from a certained point because I disabled it, if I wouldn't disabled it it would stop the

video; resume doesn't work correctly

- [FIXED] - Preferences - add, edit PMS, . .. didn't work as designed

- [UPDATED] - Home View - added white circles to indicate if video is Unwatched/inProgress

- [UPDATED] - Home View - not selected row will be darkened

- [UPDATED] - Player - playing .iso files might work (only D-Series), it will play the whole movie

because of the workaround above. Problems with Jump FF and Resume are the same; there are

also problems with the correct AR, use the stretch function in the new OSD (no support if .iso

doesn't work)

- [UPDATED] - Player - using SEF Player for 2011 models which enables Audio change for 2011+

models

- [UPDATED] - Player - GREEN button for stretch Video is now in rightOSD under name "Crop

black bars form Video"

- [UPDATED] - Player - if video is paused and you "Crop black bars form Video", video will stay

as paused

- [UPDATED] - Movies / Episodes - better respond if media deletion worked, if media deletion is

disabled you can enable it from the client now

- [UPDATED] - Preferences - updated UI for new settings

- [NEW] - Home View - when you start the app the first time it will search for PMS in your

Network

- [NEW] - Home View - with the INFO key you can your video as watched/unwatched

- [NEW] - Home View - in the top right corner you see the hostname from your PMS- [NEW] - SubSection - saves now which filter you used. e.g. you choose Genre/Action for movies.


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Come back from the Movie View and you will be at Genre/Action.

- [NEW] - Movie View - added Autoplay feature

- [NEW] - Player - Subtitles support for external .srt files (you don't have to convert your subs to

UTF-8, we do it for you ;-)

- [NEW] - Player - reincluded the Render Error event but checking now if it's true and showing

you what wrong is

- [NEW] - Player - new OSD (Audio & Subtitle Settings), enable it while watching content with

the GREEN button on your remote

- [NEW] - Player - new OSD, there you can change/edit Audio Track (2011+ devices), enable

subtitles, change subtitles, font size, color, position, offset

- [NEW] - Player - new OSD, there you can jump to a specific time in your video

- [NEW] - Preferences - enable / disable the automatically change of the audio ouput format (DTS,

AC3, PCM)

- [NEW] - Preferences - enable / disable that the App sends his logdata to your PMS log

- [NEW] - Preferences - change font size for subtitles

- [NEW] - Preferences - change color for subtitles

- [NEW] - Preferences - enable / disable that subtitles will always be shown

- [NEW] - Preferences - change the time format 12h or 24h

- [NEW] - Preferences - when you add a PMS you can choose between manually and Autodiscover

which takes around 30seconds

- [NEW] - Preferences - About Plex tab for additional information

- [NEW] - All - SmartHub / Internet@TV button exits the app

0.9.7.1 2012.05.08 - [FIXED] - All Samsung issues

- [FIXED] - ALL - toogle to toggle

- [FIXED] - Player - if video was paused and you jumped Forward, video automatically started

playing and after 60sec screensaver turned up (only C-Series)

- [FIXED] - Player - Video name could overlap in the OSD

- [FIXED] - Home View - if you have two or more movie sections it was possible that you see

some movies in the wrong section

0.9.7.2 2012.06.04 - [FIXED] - Subsection View - when you entered in the top entry of a subsection and came back

it didn't select the correct one

- [FIXED] - Movie View - didn't show the white circle for unwatched/inprogress if you had only 1

movie

- [FIXED] - Movie,Show View - style errors

- [FIXED] - Player - Couldn't watched anything from Unwatched subsection

- [FIXED] - Player - pause video and show error message when Fast-Forward, Fast-Rewind doesn't

work

- [FIXED] - Player - some content was not set correctly as watched when it was done- [UPDATED] - All - removed TOOLS button for BD-Player devices

- [UPDATED] - All - better handling of button activity

- [NEW] - Player - shows the time which is left for the video in the OSD

- [NEW] - Player - current time will be shown while playing content in the BD-Player HUD

- [NEW] - Player - showing the loading pic while buffering

0.9.7.3 2012.06.18 - [FIXED] - Subsection, Preferences View - TOOLS button didn't work on TVs

- [FIXED] - Player - sometimes a video was set as watched but didn't start playing

- [FIXED] - Player - possible bug that you coulnd't play 3D content on 3D monitors

- [FIXED] - Movie View - sometimes the navigation hang for 2010 Models

- [UPDATED] - Subsection View - navigation should be a bit faster

0.9.7.4 2012.06.25 - [FIXED] - Home View - possible that the focus was on two entries at the same time


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0.9.7.5 2012.07.01 - [FIXED] - Player - showing anamorphic encoded content correctly

- [FIXED] - Home View - Video Name could overlap time/duration

0.980 2012.07.15 - [FIXED] - Home View - style error if Movie Name was too long

- [FIXED] - Player - style error in the OSD if Movie Name was too long

- [FIXED] - Player - disabled 3D capability check for connected TV because API doesn't work

correctly (BD-Players only)

- [FIXED] - Player - if changing audio stream didn't work it showed the wrong audio stream name

in rightOSD

- [FIXED] - Player - if you changed subtitle preferences while playing a movie and didn't save

them then they were still shown for the next movie but not used

- [FIXED] - Movie, Show View - saving the current position didn't work correctly if you had more

than 1 section of each type (Movies, TV-Shows)

- [UPDATED] - Player - Added black shadow line to subtitles

- [UPDATED] - Player - showing a little info popup when you change SUBTITLES or AUDIO with

the remote buttons

- [UPDATED] - Player - when you change subtitles with the SUBTITLES button after the last subtitle

it will disable the subtitles

- [NEW] - Player - added support for movies which are splitted into multiple part files

0.981 2012.07.23 - [FIXED] - SubSection View - style problem in contentRating when there is no data in it

- [FIXED] - Episode View - shows the wrong content rating picture in recentlyAdded, recentlyAired,

recentlyViewedEpisodes, onDeck

- [FIXED] - Player - RED button didn't work as it should (since 0.980)

- [FIXED] - Player - Player status could be wrong displayed when you jump Forward/Backward

while video is paused

- [UPDATED] - Movie, TV Show View - show a blank texture where no cover is loaded

- [UPDATED] - Home View - scrolling should be faster

- [UPDATED] - Player - shows an info text while parsing the subtitles

- [UPDATED] - Player - Subtitles will start from the bottom

- [UPDATED] - Player - workaround if resume doesn't work correctly

- [NEW] - Movie, TV Show View - use UP (previous page) or DOWN (next page) button on your

remote to jump to the next/previous page. This works only if you have more than 7 entries in

your section. The navigation helpbar indicates if UP and DOWN are available.

- [NEW] - Movie View - added pictures for video resolution, video codec, video aspect ratio, video

framerate, audio codec, audio channels, rating and content rating

- [NEW] - TV Show View - added picture for rating and content rating

- [NEW] - Episode View - added pictures for video resolution, video codec, video aspect ratio,

video framerate, audio codec, audio channels, rating

0.982 2012.09.05 - [FIXED] - Player - some parts from subtitles were not shown- [UPDATED] - All - disabled that you can enable media deletion on your PMS from the app

- [UDPATED] - Player - set default buffer to 10 / 40 / 50

- [UPDATED] - Preferences - when you add manually/edit a PMS, app checks if the PMS is

reachable. Shows a picture as indication what the status is.

- [NEW] - Preferences - adjust the clock (up to -12/+12)

- [NEW] - Preferences - enable / disable that files will get transcoded on the PMS and then played

0.983 2012.09.20 - [FIXED] - Preferences - Black screen on 2012 models if no servers were available

- [FIXED] - Preferences - Blue button for dot input didn't work on edit PMS

- [FIXED] - Preferences - Long server names would overflow the box

- [FIXED] - Preferences - Clock Adjust Feature would accept invalid values

- [FIXED] - Preferences - Setting subtitle fontsize changed the position on screen

- [UPDATED] - Player - JumpForward and Backward do now have a pointer, so not every step will


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trigger loading

0.984 2012.10.06 - [UPDATED] - Preferences - Long Korean server names would still overflow the box

- [FIXED] - Preferences - Subtitle settings did not stick

- [FIXED] - Preferences - Main menu corruption when no PMS server was present

- [FIXED] - Preferences - The same server could be added multiple times

- [FIXED] - Player - Jumpforward/Backward would close the player on movies with bad timeframes

- [FIXED] - Player - Focus could move to the background when a popup was shown

- [FIXED] - Player - Loading animation was sometimes displayed when the movie was already

playing

- [FIXED] - General - Mute symbol and Volume control could both be visible at the same time

- [FIXED] - General - Pushing buttons inbetween pageloads would cause the app to close

0.985 2012.10.14 v 0.985 - 2012-10-14

- [UPDATED] - Preferences - Long server names did wrap around instead of being abbreviated

- [UPDATED] - Preferences - Server online/offline indicators are now updating realtime

- [FIXED] - Preferences - Exit and Return keys did not work correctly during auto search for servers

- [FIXED] - Player - Buttons could stop working after watching for an extended period of time

- [FIXED] - Main - Long server names are now abbreviated

- [FIXED] - Main - Setting a movie Watched/Unwatched did not work correctly

- [FIXED] - TV Show - Theme would not always play, even though a theme was present

0.986 2012.10.28 v 0.986 - 2012-10-28

- [FIXED] - Player - Problem with pause mode when pause was pushed before the movie started

on 2012 models

- [FIXED] - Player - App could get stuck in deadlock state on pressing FW/RW keys repeatedly

- [FIXED] - Main - Smart Hub key did not work correctly on some models

- [UPDATED] - Preferences - Better server online/offline detection

0.987 2012.11.15 v 0.987 - 2012-11-15- [FIXED] - Player - App could get stuck in deadlock state. FF/RW will no longer switch direction

instantly but will now act like +/-

- [FIXED] - Preferences - Plex Media Server could not be detected when there were too many

invalid servers in the list

- [FIXED] - Main - Background images would not always update to match the correct section

- [UPDATED] - Player - FF and RW are now limited to 16X speed because some older models

cannot handle 32X correctly

- [NEW] - Preferences - Added option to disable all menu animations and fade effects to help

speed up slow devices

- [UPDATED] - ALL - Scrolling text would fade on irregular intervals

0.988 2013-02-27 - [UPDATED] - ALL - Application is now a single page app, this should eliminate shutting downthe application when pushing buttons in between pageloads.

- [UPDATED] - Movies/TV Shows - Screen is now scrolling and has a fast scrolling mode.

- [UPDATED] - ALL - New Volume and Mute onScreen controls.

- [UPDATED] - Autoplay wil now play any list that was present when playback was activated.

- [NEW] - Movies/TV Shows - UP/DOWN actions have been replace with an alphabet selection,

that selects items by first character.

- [NEW] - TV Shows - The posters show an orange label with the number of unwatched episodes.

- [NEW] - Filter selection - Added option to select "By Folder".

- [NEW] - Filter selection - Added option to search with IME input.

- [NEW] - Listview - Can now handle mixed content like Folders and Single items.

- [NEW] - Music is now supported.

- [NEW] - Photos are now supported.


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- [NEW] - Channel Directory supported. This is used for maintenance on Channels.

- [NEW] - Video channels are now supported. (with limitations)

- [NEW] - Music channels are now supported. (with limitations)

- [NEW] - Photo channels are now supported. (with limitations)

- [NEW] - Connecting to our myPlex cloud service is now supported.

- [NEW] - Video Queue is now supported. (when logged into myPlex service)

- [NEW] - Friend Recommendations is now supported. (when logged into myPlex service)

- [NEW] - Shared Content is now supported. (when logged into myPlex service)

- [NEW] - YT3D enabled content can be viewed in 3D if the device supports it.

0.989 2013-02-27 v 0.989 - 2013-03-17

- [FIXED] - Total time was displayed incorrectly in audio player.

- [FIXED] - Audio player could disappear when playing random songs in succession.

- [FIXED] - Scrolling to the left on the poster carrousel, could result in multiple focused items.

- [FIXED] - A-key registered incorrectly.

- [FIXED] - Splash screen would not time-out when there was a known but unreachable server.

- [FIXED] - Auto play included only visible item in the auto play list

- [FIXED] - Auto play did not work if there was not Media tag provided.(Old channels)

- [FIXED] – Auto scan for server could result in network congestion, resulting in server not

connecting.

- [UPDATED] - Disabled focus on subtitle options when subtitles are disabled.

- [UPDATED] - Improved Direct play detection. Will fall back to transcoding if unsupported codecs

are detected.

- [NEW] - While music is playing you can use FF or RW keys to skip to the next or previous song

in the list.

- [NEW] - Audio player shows current song index in autoplay list.

0.999 2013-04-12 v 0.999 - 2013-03-19

- [FIXED] - New XMLHttpRequest queue to fix connection flooding and timeout errors.

- [FIXED] - Alphabet selection closed too fast, so the next selected item was activated.

- [FIXED] - A-key worked as D-key in settings.

- [FIXED] - A-key function could be activated while pop was shown.

- [FIXED] - Main screen was not always loading after autoscan.

- [FIXED] - Deleting photos didn't work on the main screen.

- [FIXED] - Incorrect options were shown in the actionbar for images.

- [FIXED] - Pushing left while paused, could start playback.

- [FIXED] - Cancel AutoPlay would not always cancel playback of next item.

- [FIXED] - Single movies in a folder view would not play.

- [FIXED] - Single episodes in a folder view would not play.

- [UPDATED] - Periodic refresh of the server list, has been replaced by manual action (ENTER), toreduce the number of open connections.

- [UPDATED] - Channels were not always detected.

- [UPDATED] - Autoscan would not always detect IP addresses in the high 200 range.

- [UPDATED] - Scroll speed in lists slightly increased.

- [NEW] - Added option to transcode subtitles, while transcoding embedded subs can be selected

now (PGS and VOB are not supported yet).

- [NEW] - SMI subtitles are now supported.

- [NEW] - Direct Play/Transcode rules are now stored in an XML profile.

1.000 2013-04-22 v 1.000 - 2013-04-22

- [FIXED] - Autoscan timeout has been increased to better detect slow servers.

- [FIXED] - Setwatched/Unwatched was shown on irrelevant items after pushing the INFO button.


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1.001 2013-05-11 v 1.001 - 2013-05-05

- [REMOVED] - Autoscan has been removed, it had too many problems.

- [UPDATED] - All preference setting screens have been updated to make changing settings easier.

- [UPDATED] - Listview now also support quick scrolling when the button is held down.

- [UPDATED] - Subtitle routine has been optimized so it takes less CPU cycles.

- [FIXED] - Audio output switching sometimes failed. Bottom OSD will now show output status.

- [FIXED] - Pressing Return or Exit while a movie was buffering could create a deadlock.

- [FIXED] - Resume time would show NaNaN when resume time was null.

- [FIXED] - Content titel in OSD would sometimes show wrong name.

- [FIXED] - Listview did not wrap text correctly on long titles.

- [FIXED] - Textual bug in TV-Shows screen.

- [FIXED] - Transcoding did not work for 2010 models.

- [NEW] - Enter button can now be used to pause and resume video during playback to better

support touch remotes.

1.002 2013-06-06 v 1.002 - 2013-06-06

- [FIXED] - Long loading times could occured if servers were listed but not online.

- [FIXED] - Thumbnails would not always show for myPlex items when the local server was offline.

- [FIXED] - Slideshow images could get stuck at the loading sign.

- [FIXED] - Slideshow start playback will now disable the screensaver.

- [FIXED] - Searchbox could appear for items unintended.

- [FIXED] - Pushing cancel on the onscreen keyboard could exit the app.

- [FIXED] - Entering numbers 1 or 2 would show as 1e and 2b on some devices.

- [FIXED] - Plex podcast could hang app if one would move to a different screen before buffering

completed.

- [FIXED] - Resolved a nasty memory leak that could crash the app when used over a longer

period of time.

- [FIXED] - Selection popup could reappear if enter was pushed in rapid succession.

- [UPDATED] - Changed buffer preferences and added auto mode.

- [UPDATED] - Background screens now do crossfade on all screens.

- [UPDATED] - Added more transparency so the posters are better visible.

- [UPDATED] - Posters and thumbnails got increased in quality.

- [UPDATED] - Changed menu animation

- [NEW] - Added a general timeout in preferences.

1.003 2013-06-26 v 1.003 - 2013-06-26

- [FIXED] - Buffer settings have been restored to allow for higher values on high bitrate movies.

- [FIXED] - Opening mediapreview was slow or could crash with very large libraries.

- [FIXED] - Subtitles setting were not saved.

- [FIXED] - Deleting items from the queue or recommended section was not possible.- [FIXED] - Selections made with the Alphabet feature were not stored in history.

- [FIXED] - Exiting the Alphabet selection with Return, left some keys in a locked state.

- [FIXED] - There was an unintended delay when showing description text in listview mode.

- [FIXED] - Content rating icon was not visible.

- [UPDATED] - Force local transcoding now has 3 options: on, off or auto.

- [UPDATED] - Increased letterspacing in OSD, time was hard to read on 2012+ devices.

- [UPDATED] - Replaced the swirling loader with the loadingbar for the Slideshow.

- [UPDATED] - Autplay no longer shows the 3 second popup and starts the next item quicker.

- [UPDATED] - Autplay video nows play "back to back" without showing the Plex interface

inbetween.

- [UPDATED] - More Video channels now use Direct play and start faster.

- [UPDATED] - FLV has been added to the Direct Play profiles.


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- [UPDATED] - Audio output change is now triggered again after unpausing.

- [UPDATED] - Progress updates have been replaced with timeline, like other clients use.

- [UPDATED] - When media progress is over 90% of total duration, it will be marked a watched.

- [NEW] - Added paging to all mediapreview screens (Keys on TV = CHNL+/-, on BD = |>|).

- [NEW] - Added paging to all listview screens (Keys on TV = CHNL+/-, on BD = |>|).

- [NEW] - Added Alphabet selection for Music: All Artists (Keys )

- [NEW] - Shared Content now supports Direct Play.(set in Preferences)

- [NEW] - Added support for more types of channels.

- [NEW] - Added support for Applications section.

1.004 2013-07-10 v 1.004 - 2013-07-10

- [FIXED] - Title display in lower OSD was missing season and episode information.

- [FIXED] - After a search with no results, some buttons still worked unintentionally.

- [FIXED] - Server names with apostrophes would show as '&apos'.

- [FIXED] - The blue "DELETE" button kept working unintentionally after it was used once.

1.005 2013-07-16 v 1.005 - 2013-07-16

- [FIXED] - Shared content categories without actual content will now show the default icons

instead of nothing.

- [FIXED] - Queue and Recommended categories are no longer available if you do not have a

local PMS defined.

- [FIXED] - The "Set as Watched/Unwatched" feature has been added to the Queue and

Recommended categories.

1.006 2013-07-23 v 1.006 - 2013-07-23

- [UPDATED] - Force local transcoding option now shows on, off or auto as text.

1.007 2013-12-12 v 1.007 - 2013-12-12

- [FIXED] - Anamorphic video could be displayed in the wrong aspect ratio.

- [FIXED] - If "Require Authenthication for local clients" on the PMS was enabled, the server wasunreachable even when logged into myPlex.

- [FIXED] - Channels that were using HLS streams and had an ampersand in the url would not

start.

- [UPDATED] - Playing music will now enable autoplay by default.

- [UPDATED] - Volume and Mute will now use the default control and graphics of the device.

- [UPDATED] - Optimized subtitle engine for overlayed subtitles.

- [UPDATED] - Optimized menu speeds throughout the app.

- [UPDATED] - The app will now handle more connections simultaneously.

- [UPDATED] - All popups and selection screens have been redesigned.

- [UPDATED] - The Queue and Recommended sections now support resume.

- [UPDATED] - Queue and Recommended videos can be used without a local server.(Note: videosthat need transcoding or special resolving won't play!)

- [UPDATED] - Fix issues when autoplaying mixed content.(Video and audio in one list).

- [UPDATED] - The screensaver will now allways work, not just during pausing.

- [UPDATED] - Changed option description "Auto change from audio output" to "Switch audio

output based on media".

- [NEW] - Added multiple server support. There is no default server anymore, you just get to see

them all.

- [NEW] - Your owned servers will no longer be in the Shared Content section when using it

remotly. Instead they will show up in the menu like normal.

- [NEW] - Added support for Cloud Sync.(experimental)

- [NEW] - When logging in to myPlex the app will keep your serverlist up-to-date automatically.

This can be disabled if needed.


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- [NEW] - Added support for the Universal transcoder. It starts/jumps faster and supports more

subtitle-types like PGS and VOBSUB.

- [NEW] - Added new playback modes: "Auto select", "Direct Play", "Direct Streaming" and

"Transcoding".

- [NEW] - Added support for iTunes Video and Music channel.

- [NEW] - Added a new function to the yellow button that will allow you to swap movies and TV

shows between a carousel- and a listview.

- [NEW] - Added a new start screen that gives you easy access to set playback mode, audio and

subtitle settings.

- [NEW] - Instead of using the default background for a category, it now picks a random

background from that selection.

- [NEW] - Added new option for "Screensaver Timeout. Sets the time in minutes of non activity

after which the screensaver should become active.

- [NEW] - Added new option for "Audio boost when transcoding". You can increase the audio

output between 100% to 300% if needed.

- [NEW] - Added new option for "Prefer overlayed over embedded subtiles" (when transcoding

video).

- [NEW] - Added new option for "Use Universal Transcoder". Disabling this will fallback to the old

transcoder.

- [NEW] - Added new option for "Always use higest resolution". This will suppress the popup

when there are multiple resolutions available.

- [NEW] - Added new option for "Always first part". This will suppress the popup when there are

multiple parts available.

- [NEW] - Added new option for "Let myPlex update my serverlist". Disable this if you want to

manage your serverlist manually.

1.008 2013-12-26 v 1.008 - 2013-12-26

- [FIXED] - Pressing the [C] button during playback would display the app on top of the video.

- [FIXED] - App could loose button response after displaying the Tools dialog.

- [FIXED] - Custom mute symbol was still showing when mute was enabled before starting the

app.

- [FIXED] - Musicplayer wasn't always canceled correctly when other media was started.

- [UPDATED] - Audio info will now show the origional codec and channels, even if it was unable

to switch output.

- [UPDATED] - Animations have been further optimized.

- [UPDATED] - HLS video with multiple streams, will now start with a higher bitrate stream as

default.

- [NEW] - Added new option to mark 3D movies with a collection tag to support 3D with Shared

Content.

1.009 2014-01-10 - [FIXED] - Screensaver would come on while a SlideShow was playing.

- [FIXED] - Autoplay could play incorrect files when playing music and browsing other servers at

the same time.

- [FIXED] - Missing icons when viewing remote servers.

- [UPDATED] - Showing overlay to indicate the playmenu is loading.

- [NEW] - Added check to see if the device is connected to the network.

1.010 2014-01-17 - [FIXED] - Removed network check, it conflicted with 2013 models.

- [UPDATED] - Enhanced preferences model to reduce possible conflicts on updates.


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1.0.11 2014-02-04 - [FIXED] - Destroying HTTP requests caused connection problems on 2013 models.

- [FIXED] - Changed Screensaver activation to Samsung specifications.

- [FIXED] - Some Cloud Sync images would not show when no local server was available.

- [UPDATED] - Updated url and text references to the new Plex.TV site.

- [UPDATED] - Photo Slideshow has been optimized and should now use less resources.

1.0.12 2014-02-10 - [FIXED] - Onscreen keyboard would not close after a search.- [FIXED] - History button did not work correctly.

- [UPDATED] - Updated documentation on how to install the Plex-it widget

1.0.13 2014-03-28 - [FIXED] - Deleting items from the queue was not possible from the listview.

- [FIXED] - Option "Switch Audio output based on media" was not saved correctly.

- [FIXED] - Server always reported that deleting content was forbidden if the "Require

authentication on local networks" option was on.

- [FIXED] - Setting Audio track in playmenu did not work for Direct Play.

- [FIXED] - When the option "Send Debug to PMS" was enabled, the app would no longer start

the next time.

- [FIXED] - Streams with missing audio metadata will still be attempted to be played. (fixes issues

with some video channels and music playback)

- [FIXED] - 3D-tags used on collections will now work on local content as intended.

- [FIXED] - When starting a new slideshow, the last image of the previous one was shown

unintentionally.

- [FIXED] - Server detection would sometimes get the wrong ip address when multiple local

addresses were found.

- [FIXED] - Server detection would sometimes get the remote ip address even if a local address

was available.

- [NEW] - Embedded subtitles can now be shown in overlay mode without transcoding. (only text-

based subtitles and only on models of year 2012 and higher)

- [UPDATED] - Added and modified defaults on a new installation.

- [UPDATED] - Main menu and carousel view will now remember their last position when app is

closed.

v 1.014 2014-04-24 - [UPDATED] - Improved Server detection.

- [UPDATED] - Improved speed when opening listview with many items.

- [UPDATED] - Improved network and memory performance.

- [UPDATED] - Main menu sorting will now group by media type (library, channels, Plex account,

etc.).

- [UPDATED] - Improved accuracy with subtitles in overlay mode.

- [FIXED] - Volume would not always work on 2012 models.(hope this fixes it, have no model to

check)

- [FIXED] - External (Side-car) subs were not showing the first line.- [FIXED] - External (Side-car) subs were not showing sometimes after an FF or RW.

- [FIXED] - Screensaver could become active on 2014 models, even after the app was closed.

- [FIXED] - Screensaver could accidentally become active on Slideshow when combined with music

playback.

- [FIXED] - Added support for deferred channels. This will fix some of the recently broken channels.

- [FIXED] - When a transcoded movie was paused for too long, the connection was lost when

resuming.

- [FIXED] - When a Shared library was opened from the main screen, you could get an "access

denied" message.

- [FIXED] - Channels were missing the Autoplay icon.

- [NEW] - Pre-Play screen is now optional and can be turned off under preferences.

- [NEW] - Pre-Play screen is now collapsible with the B button, so only the big buttons are visible.


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- [NEW] - Besides on/off, Autoplay now also has a third state for shuffle mode.

- [NEW] - Added ability to send anonymous user data to Plex. This will help us make Plex even

better. You can disable it, if you do not want to participate. We do not register anything personal,

we just want to see how the app is used. For more info go to https://plex.tv/legal.

v 1.015 2014-06-12 - [FIXED] - Opening and closing preferences very quickly, could lock up the TV.

- [FIXED] - Listview icons did not update correctly on 2013+ models

- [FIXED] - Helpbar icons were not always showing correctly

- [FIXED] - External (Side-car) subs were not showing the first line.(now for real!)

v 1.016 2014-06-12 - [FIXED] - Resuming a transcoded video would fail after being paused for some time.

- [UPDATED] - Adapted for use on 2010 and 2011 models.


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2. Important information

1 Preparations

Important Note:

This app is a client for the freely downloadable Plex Media Server.

Before you can use this app your will need to setup a server first!

This app will not work correctly without a Plex Media Server!

The only exception to this rule is Shared Content , but we will get to that later.

Use a browser to go to: https://www.plex.tv/downloads

Then pick the setup file for the OS type you are planning to use:

Download and install the Plex Media Server software for your platform.

After installing we need to configure the server.

To do so open up a browser and to go http://127.0.0.1:32400/web to configure the server.

You must replace the 127.0.0.1 with the IP address of the server where you installed the PMS software,

if your browser is not on the same machine.

Now follow the wizard to add atleast one new section and some content to the server.

https://www.plex.tv/downloadshttps://www.plex.tv/downloadshttps://www.plex.tv/downloadshttp://127.0.0.1:32400/webhttp://127.0.0.1:32400/webhttp://127.0.0.1:32400/webhttp://127.0.0.1:32400/webhttps://www.plex.tv/downloads


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WE STRONGLY SUGGEST TO CONNECT YOUR SERVER TO OUR CLOUD SERVICE THROUGH HTTPS://PLEX .TV!

This version of the app can communicate with your Plex account and is able to connect to your server(s)

without any configuration. Connecting your devices to your Plex account creates a so called dynamic

DNS service. That means that it will update your account when the IP address of your server changes.

Because the app can communicate with your account, it will always use the right IP address, even when

you are using it from another location than your home.

The following features are only available if the app is connected to a Plex account:

Automatic updated serverlist

Queue and Recommended sections

Shared Content section

Cloud Sync sections (for now only available with a Plexpass subscription)

Note: Cloud Sync only works on E-series (2012) and higher!

To connect to Plex you need to have a Plex account. Don’t worry it’s free and secure!

Step 1: Go to https://plex.tv and create your account.

Step 2: Open the mediamanager of you server in a browser (http://127.0.0.1:32400/web)

Step 3: Click the tools icon to open the settings screen.

Step 4: Select „myPlex“ and sign in to your myPlex account.

Step 5: If all went well you are now logged in and your server has been connected to myPlex

https://my.plexapp.com/https://my.plexapp.com/http://127.0.0.1:32400/webhttp://127.0.0.1:32400/webhttp://127.0.0.1:32400/webhttps://my.plexapp.com/


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If you get an error you can click „Show advanced settings“ for more options.

Click on the highlighted word „here“ to get additional help setting this up.

You can go to https://www.plex.tv/servers to see all your connected servers.

If your server is listed there, then we are ready to proceed with setting up the app.

https://www.plex.tv/servershttps://www.plex.tv/servershttps://www.plex.tv/servershttps://www.plex.tv/servers


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3 The User interface structure

Figure 1


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3. How to use the app

1 Let gets started

Before you can use the app you have to install the Plex Media Server (PMS) on a PC in your network. .

If you have not yet setup a Plex Media Server, please read the previous section and do so now before

continuing.

When you first start the app it will ask you to connect to a Plex Media Server (Picture 1).

The app will offer you 2 ways of doing that. There is an additional method by using your Samsung

account, which we will explain later.

Picture 3.1

2 Connect with your Plex account

If you have already setup a Plex account and connected your server(s) to myPlex, select the first option.

It will show you the way to connect the app to your Plex account.

Note: The app can only detect servers that are connected to your Plex account.

There is no other way of detection for local servers!


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Picture 3.2

Use a PC to open up a browser and login to your Plex account on https://plex.tv

When logged in, enter the url as instructed and press enter.

Enter the code that the app showed you and press the connect button.


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Note: Wait until the device confirms that it has actually connected!!

Do not press anything before the screen looks like the one below!

After you are connected, it will automatically populate the serverlist. Press [return] a few times and after

a few seconds your menu should expand and show the sections of your connected servers.

The main menu (the one on the left) is dynamic. That means that sections get added “on the fly” when

the app detects any new sections and removes them when they are not available at the moment.

This happens on two occasions: First when the app starts and also when you return from Preferences

(in case you changed anything). The menu will only show sections for servers that are online and

reachable.

When the app starts, the procedure works like this:

- First it will try to connect to myPlex (if you were connected before)- Then it will get a list from myPlex with all your servers (Local, Shared and Cloud Sync)

- Then it will try to connect all your owned servers by their local IP addresses

- If they are found, the procedure is complete.

- If they are not found it will check if it can reach them by their remote IP addresses


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Note: the response of the app may be slowed for the first 10-15 seconds.

Because the app is still looking for servers, the number of open connections are

limited during that time. You will also see the menu expand every time a new

server section is added. If you are browsing the Main menu while servers are stillbeing added, your selection might shift, as the menu adjusts for the newly added

items.

3 Login to Plex using the Samsung service account

If you have more than one Plex account and want to make switching between accounts easier, it is

possible to link your Plex account to your Samsung account. The Samsung account will use your

personal accounts for every app you linked to it. This might be very handy when multiple persons use

the TV with their own accounts. You could also create a special account for your kids and only share

restricted content with them using Plex.

To set this up, you will first need to create a Samsung account and log in with it.

You can setup multiple accounts but they will all need a valid email address.


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Now that you are logged in, find the button for Account Management.

For older models this can be found in the settings menu [Blue] button, then pick “Register Service

Account”. Newer models use the [Yellow] button, then pick “Link to other accounts”.

You should now see Plex listed there as an unregistered service.

Select the setting and change it to “Register”.

Now enter your Plex credentials as you would when logging into Plex.tv in a browser.

Press OK and it should now be listed as registered. From now on every time you login with your

Samsung account and start the Plex app, you will be logged in automatically with the provided

credentials.

You can repeat the above steps for any other account you might want to add.

Switching Plex accounts will then only require you to pick the right Samsung account. This will save

you the hassle of logging out within the app and then use the website to log in again.

Note: Using the Samsung account will persist your credentials during a re-install or

update.


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4 Configure Manually

If you rather want to setup your servers manually (not recommended), then use the second option and

the app will take you to the serverlist and will show you a popup where you can enter the IP address

of your Plex Media Server.

Note: If you do not want your manual settings to get overwritten when you

connect to your Plex account, then make sure to turn the option:

Advanced > Use Plex account to update serverlist to: OFF.

By default the app will use the servers it finds on your account and you should not

have to touch this option. Use this only if you want full control.

Picture 3.3

Enter the IP address of the local server you would like to connect to.

Press [Add Server] to add it to the server list.

If the server cannot be added check these things:

- Are you sure this is the IP address of your Plex Media Server?

- Are you using the wired or the WiFi IP address?

- Is the server up and running?

- Make sure the “Require authentication on local networks” setting on the Server is disabled.

This setting requires you to be logged in to your Plex account or the server will not be reachable.


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- Make sure your connection between your device and the server is not blocked by a firewall

If your device has a browser you can try if you can reach the url:

http://192.168.0.2:32400/web/index.html (replace 192.168.0.2 with your server IP address)

If you can open the media manager, there is nothing blocking your server.

Note: Some remotes behave a bit strange and will show 1e, 2b, instead of 1, 2.

If this happens use the [Blue] button to remove the offending characters.

Picture 3.4

http://192.168.0.2/http://192.168.0.2/http://192.168.0.2/


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To add another server you have to push the RED button on your remote. It is also shown in the

navigation help bar. After you pushed the RED button a popup will appear (Picture 3.3).

Note: Servers that use an Internet IP address will show a blue checkmark instead

of a green one when connected. To indicate that a connection has been

established but it is running over the internet and therefor may be slower than a

local network connection

After successfully adding a Plex Media Server, the configuration is done.

Let’s go back (Press the [return] button on your remote).Now you see a number behind Plex Media Server.

This indicates the number of Plex Media Servers you have available in the serverlist.

(Picture 5).

Picture 5


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5 Removing obsolete servers

Servers can be removed by using the [BLUE] button when inside the My Servers screen.

However if you have the option “Use Plex Account to update Serverlist ” enabled, your servers may

reappear after you restart the app, because they are still listed on your Plex account.

Picture 5a

To remove a server from your Plex account, just log in from a PC.

Browse to: https://plex.tv/servers

now click on the server name and select “Remove” in the next screen.

Restart the app and libraries from that server will no longer be listed. To (re-)connect a server use the

procedure as described in connect to Plex Account

https://plex.tv/servershttps://plex.tv/servershttps://plex.tv/servershttps://plex.tv/servers


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6 Preferences General

Let’s look briefly into the app’s Preferences.

Picture 5b

1 Display clock in 24h format

This will change how the clock will be displayed in the top left corner. Default is in 12h format which is

01:05PM. The 24h format would be 13:05.

2 Clock Adjustment

With this option you can adjust the clock from -12hours up to +12hours. On some devices the clock

didn’t work correctly so we added this option.

3 Send debug to PMS

This is good to help the user if he has problems with something. If you enable this the app will send

the log data to your PMS and the PMS will write it in his log file. This should only be enabled for

debugging.

4 Use transition animations

The app uses many animations and fade transition effects. This can be a bit much for the slower devices

to handle. When this option is disabled, it will speed up the navigation at the cost of having no special

effects. If you have a single core Blu-ray player you will want to disable this.


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Special note for slower devices:

You should disable the feature “ Use transitions animations ” when running the app

on a slow device, like an older model Blu-ray player. The animation and fadingeffects do not work well on these devices because they lack a powerful CPU.

Disabling them will give a much better and faster experience.

5 Request timeout in seconds

This will set the time that the app will wait to abort a request to a server or online resource.

It has no influence if the connection works fine, but it may help for slow starting servers that have to

wait for the hard-disk to spin up.

6 Screensaver timeout in minutes

When some TV models (plasma mostly) show the same image over a longer period of time it might

cause the image to “burn-in”. To prevent this the app has a screensaver. The time it takes for the

screensaver kicks in can be set in minutes. Any key press will reset that time and hides the screensaver

for the set duration.

7 Show options before playbackThis app has a Pre-Play screen where you can set all kinds of options before you start a movie.

If you never make changes and do not like the popup to appear, you can disable it by setting this

option. Note that it will always show in a minified form (Picture 5c) whenever a media item has a

resume time.

Picture 5c


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7 Preferences Player

Picture 6

1 Playing Theme Music

The first one is for TV Shows (Picture 6). The Plex Media Server downloads for many TV Shows Theme

music and the Plex app can play this when you enter a TV Show. I will show you later when the app

will play Theme music. So with this setting you can enable or disable the Theme Music.

2 Fast Forward in seconds

When you watch content you can push the RIGHT arrow on your remote and it will jump forward about

60 seconds. 60 seconds is the default value. If you want it to jump forward about 180 seconds then

you can change this here. If you hold down the button the indicator will make steps with the time you

set here. The movie will not jump during that time, but only after you release the button. This setting

will indicate how big the steps are when jumping forward (right arrow). Note: If the content length is

not very long, the steps are adjusted accordingly. This setting will only indicate what the maximum

value allowed will be.

3 Rewind in seconds

When you watch content you can push the LEFT arrow on your remote and it will jump backwards

about 60 seconds. 60 seconds is the default value. If you want it to jump backwards about 180 seconds

then you can change this here. If you hold down the button the indicator will make steps with the time

you set here. The movie will not jump during that time, but only after you release the button. This

setting will indicate how big the steps are when jumping backward (left arrow). Note: If the content


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length is not very long, the steps are adjusted accordingly. This setting will only indicate what the

maximum value allowed will be.

The next three settings should only be changed if you want to play high bitratecontent and you are having issues where the video stutters.

4 Initial Buffer

This buffer will be filled before content will start playing.

5 Pending Buffer

If the buffer drops beneath this value during playback, playback will stop and buffering will take place.

This buffer needs to be filled before playback will continue after a buffering stop.

6 Total Buffer

This buffer specifies the total buffer size for video + audio playback.

Note: All buffers are set to 0 by default and will show as “auto”

This mode will let the player use the default buffer values for the specific device.

7

Playback Mode [Optional – not needed for normal operation, this can also be set beforestarting video playback]

Check the Play menu chapter for more information on the different modes.

Note: Check the chapter about transcoding for even more information


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8 Preferences Sound/Subtitles

Picture 8

1 Switch audio output based on media

Most TVs are equipped with an external output to which you can connect an amplifier or a hometheater system. To save you the trouble of switching the output with every new media file you are

playing, enabling this option will do that for you. If you use some kind of down-sampling you may

want to disable this and set the TV output manually so it doesn’t change anymore.

Down-sampling is when your movie has surround sound like DTS or Dolby, but you have no equipment

that can play it. In that case your TV can “down mix” the audio to PCM (Plain stereo).

2 Audio Boost when transcoding

When you encounter a movie where the audio volume is very low, you can boost the volume by givingthis a value above 100%. Note that this will only work when you use Direct Streaming or Transcoding.

3 Subtitles font size

You can change the size from your subtitles here. Default value is 22px. I already changed it to 30px

here. These values can also be changed during playback with the OSD ([GREEN] key).

Note: If you are transcoding the player will need to restart to make the adjustments.


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4 Subtitles color

You can change the color from your subtitles here. You can choose between white, black, red, green,

yellow, orange and grey. Default color is white. These values can also be changed during playback with

the OSD ([GREEN] key). Note: Only works for Overlayed Subtitles

5 Prefer Overlayed subtitles over embedded ones.

If you are using Direct Streaming or Transcoding to play your media and you have external .SRT subtitles,

then you have a choice to play the subtitles “overlayed” on top of the movie or “embedded”. In this

last case the server will create a movie stream where the subtitle is a part of the movie. Embedded

subtitles look better, but they also put more strain on your server. This will just indicate your preferred

setting, in case both options are available. You can still change it before starting playback.

Note: It is not recommended to use overlayed subtitles in combination with

Direct streaming or Transcoding!

The time codes inside the new HLS stream that is generated by the server are not

always recognized by all models (especially older models). This may result in

skipping subtitles or slow updates.

When using Direct Streaming or Transcoding, using embedded subtitles will give a

much better result.


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9 Preferences System (Plex Account)

In this section you can connect you device to our Plex cloud service to get even more features.

Picture 9

1 Sign in to your Plex Account

With the Plex cloud service you can do things like:

- Watch online videos you saved to your queue to watch later

- Watch online videos that your friends recommended to you

- Share your photos or Home movies with family or friends

To use it, you will first need to create a (free) account on https://plex.tv

After you created the account and logged in, you can see which devices are connected to your account.

Press the “Launch” button in the right top corner.

Now select the “tools” icon in the right top corner.

Click on “Devices”. (Picture 10)

https://my.plexapp.com/https://my.plexapp.com/https://my.plexapp.com/


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Picture 10

Before you can use the cloud service features on your Samsung device, you will first need to connect

it to your account.

To do so select the first option in the System menu on your device “Sign in to your Plex account” and

press [Enter]. After a few seconds a screen will pop up with a 4 digit number. (Picture 11)

Picture 11


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Now memorize the number or write it down then go to your PC and log into the Plex.tv website.

Change the URL to https://plex.tv/pin and a screen will appear where you can enter the four digits

that are showing on your device. (Picture 12)

Click the connect button and wait for the device to connect. When successful, your browser will show

picture 13 and your device will show the screen in picture 14.

Note: Wait until the device confirms that it has actually connected!!

Do not press anything before the screen looks like the one below!

If you entered the wrong number or waited too long, you can repeat the procedure from the beginning.

Picture 12

https://plex.tv/pinhttps://plex.tv/pinhttps://plex.tv/pinhttps://plex.tv/pin


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Picture 13

Picture 14

If you have connected your device your screen will show your username and email to indicate the

account that you are logged in with. In the left bottom corner the login avatar is shown.

If you have a PlexPass subscription, the PlexPass logo will be visible.


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Picture 15

Once you are connected and have returned to the home screen, you will notice that the main menu

now shows 3 new categories, namely:

Queue

Recommended

Shared Content

We will explain these categories later.

For more information on the Plex cloud service visit:

https://plexapp.zendesk.com/hc/en-us/categories/200020008-Cloud-Services

To disconnect your device from your Plex Account select “Sign out” and press enter.

Note: Connecting your device to your Plex account will only be needed once.

If you connected the device once successfully, the device will connect to myPlex

automatically after you restart the app.

If you deleted the device from your account, you can connect it again with the

procedure as described.

https://plexapp.zendesk.com/hc/en-us/categories/200020008-Cloud-Serviceshttps://plexapp.zendesk.com/hc/en-us/categories/200020008-Cloud-Serviceshttps://plexapp.zendesk.com/hc/en-us/categories/200020008-Cloud-Services


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10 Preferences Advanced

1 Use Universal Transcoder

Newer versions (0.9.8.9 and up) of the Plex Media Server software introduced a new enhanced

transcoder that is faster and more versatile. It will start playback with less delay and is able to show

more types of embedded subtitles like PGS and VOBSUB. This is enabled by default, but if you would

want to use the old transcoder for whatever reason, you can do so by disabling this option.

2 Local Quality

This setting handles the quality setting that is used while using transcoding on a local media files.

For local files high values (9-12) may work fine. See the chapter about transcoding for more details.

3 Quality from remote servers

This setting is comparable with the quality setting for local transcoding. However, because myPlex

content travels across the internet, it might be required to limit the bandwidth usage in order to stop

the video from constant buffering. The default value is 7.

4 Always use highest resolution

Some content might be available in more than one resolution. This is mostly the case with online

channels. In this case you will be presented with a choice menu (Picture 15a). If you have a fast

connection you may want to enable this option. Doing so will suppress the question and just picks the


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highest possible value.

Picture 15a

5 Always use first part

Some content may be split up in several parts. If you start playback from the beginning, you will get a

choice menu (Picture 15b) similar like with the resolutions. Enable this option to suppress the menu

and always start with the first part.

Picture 15b

6 Use Plex Account to update Serverlist

By default every time you start the app while your device is connect to your Plex account, the app will

get the latest server details from your account. This is very handy if your servers do not have a “fixed”

IP address. This can happen if your server gets switched off and on again. It will ask for a number (IP)

that it can use. If that number is not the same as before (known as ‘Dynamic’ or ‘not fixed’) the app

will no longer be able to connect to your server.

But if your server is connected to your account, it will always have the latest information about it. By

asking your Plex account for this information the app can always find the correct IP address, even when

you are not logging in from your home. A system like this is called Dynamic DNS or DDNS for short. It

is recommended to leave this setting enabled, but if you really only want to use a local server and you

have a fixed IP address, and manually configured your servers, disabling this will stop the app from

overwriting the serverlist.


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7 Send anonymous usage data to Plex

To make our service as good as possible we would like to see how this app is used. We will never use

any personal data and we don’t want to know which movie you are playing. The only thing recorded

are these events:

When the app is started and when it is closed.

What type of media is played (video, music, photos, etc.) and for how long.

This data will help us greatly in making your Plex experience even better.

Of course this is totally optional, if you do not want to participate, you can disable this option.


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11 Preferences About Plex

Picture 16

This page presents you some information about the app and about your device. This may come in

handy if you want to ask a question on our forums.

App Information:

Tells you what the app can do and where you can get support.

System Information:

Gives you information about your device such as:

model

name

type

from which series it is

if your device is connected via WLAN or LAN

current IP address

the 3D capability

App version


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4. Home view

Let’s leave the Preferences View and go to the Home View, push RETURN twice on your remote.

Now you should see on the left side your sections which you create on your Plex Media Server (Picture8). I have two sections here, Movies and TV Shows. You can push UP and DOWN on your remote to

scroll through the left navigation bar.

Picture 8

There are two ways to play your content. The first one is to play your content directly from the Home

View. To do so, push the RIGHT arrow on your remote.


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Picture 9

Now you see that the first movie is selected (Picture 9). It has an orange border around it and also the

name, year and length is shown under the movie poster. The navigation help bar shows you your

options.

If you want to watch this movie push the ENTER button on your remote.

If you want to delete the movie physically from your Plex Media Server push the [BLUE] button on your

remote.

Note: Deleting content must be enabled on the server. This is a setting in the

Media Manager of the Plex server. If this is not enabled you will get a warning and

are not able to delete anything.

The Autoplay ([RED] button) feature will be used most likely for TV Shows and Music. When you enableit, it will automatically play the next item in the line after the current item has finished.

Pressing the red A button will toggle between these states:

(Autoplay disabled)

(Autoplay active, Items are played in the default order)

(Autoplay active, Items are played in a random order, also known as shuffle mode)


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Note: Do not use Autoplay for photos.

To start a Slideshow just press Play when a photo is presented full screen.

To navigate around you can use all your four arrow buttons on your remote.

If you want to go back to the left navigation bar you can push the RETURN button on your remote to

instantly return to the main menu or you push the LEFT arrow on your remote until you are there.

Note: TOOLS button section does not apply to BD-Players

When you push the TOOLS button on your remote a popup will come up where you can choose

between Picture Settings and Audio Settings (Picture 10). Those are the settings from your Samsung

TV/BD-Player. You can push the TOOLS button at any view and when you are watching your content.

To adjust the picture settings for your movie you will have to do this during actual playback.

Picture 10

Let’s close this popup and push the UP arrow on your remote (Picture 11). Now we have selected the

upper movie. You can see that the orange border is around the movie poster. Also the movie name,

year and runtime appeared above the movie poster.


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Picture 11

This row is called “On Deck” and you will see here content which is in progress. This means that you

have started to watch this movie before and stopped it but have not finished watching it until the end

(=Unwatched). If you want to play the movie push ENTER on your remote and the Play Menu will

appear (Picture 12). Here you can choose if you want to resume the movie where you left it or if you

want to start it from the beginning.

If you would watch the movie all the way to the end it will get the status “watched” and will no longer

be visible on the “On Deck” bar. If there are no “half -watched” movies at all, then in this case the “On

Deck” row would disappear and it would look like (Picture 13). Notice that the “On Deck” row is no

longer visible if there are no “On Deck” movies.


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Picture 13


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5. The Play Menu

Picture 12

In order to make this app as flexible as possible we added a “Play menu”. Under normal circumstances you only need to press the “Start from the beginning” button to start

playing your media. Or if you stopped a video during playback while it wasn’t finished yet, you will also

have the option to “Resume” the video. For your convenience you will have all options at your fingertips,

if you decide, you need to make changes before starting your video.

The options available before you start playback:

Playback Mode: Sets the Playback mode that the app uses to playback the file.

Auto: Your media will be played using Direct Play, if possible. That means it will stream the

file directly from your server to the TV without influencing it. If the app encounters a format

that we know it cannot play, it will fall back to transcoding the media automatically. This

will make it possible to play formats that are not normally supported by your device.

Note: we cannot detect bad encoded movies, only if the codecs and containers are valid.

Direct Play: This forces the app to always use Direct Play without any fallback.

Direct Stream: This forces the app to use Direct Streaming to play your file. That means

the server will build a new stream using your media, but it will just use the data without

any conversions. Direct Streaming may help you to play files that have a bad encoding or

suffer from issues with timing.


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Transcoding: All Media will be transcoded on the server. This means the app will tell the

server to first transcode the media before it is send to the device. This is a good option if

you have problems with some files that won’t play. Most common problems are fixed when

the media is re-encoded. Note that your server will need a potent CPU to be able to use

transcoding

Audio: Sets which audio to use from all available audio tracks

If you have setup your server correctly it will default to your preferred language.

Subtitle: Sets which subtitle to use from all available subtitles

Note that the subtitles are labeled either “Internal” or “External”.

Internal subtitles are to be found inside a movie file. Video, audio and subtitles are in one

single file.

External subtitles (also known as “sidecar” subtitles) are separate text files that are placed

alongside the movie file.

When a subtitle is available but g

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