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15 th of June 2017 Vojtech EKSLER KPIs and benchmarking: General presentation 1 P R I M E Platform of Rail Infrastructure Managers in Europe

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Page 1: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

15th of June 2017 Vojtech EKSLER

KPIs and benchmarking: General presentation

1

P R I M E Platform of Rail Infrastructure

Managers in Europe

Page 2: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

‘Influencing’ function: industry able to affect draft legislation ‘Early warning’ function: EC to industry and industry to EC ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ‘Learning’ function: EC and IM to improve mutual understanding of respective ‘business’ ‘Business’ function: Facilitating benchmarking on best practice to enhance IMs business capabilities

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Main features

Added value

Only platform allowing direct exchange of IMs with the EC, and co-chaired by both Allowing discussion of legislative initiatives at a very early stage Allowing all IMs to cooperate and establish common priorities Encompasses all strategic aspects (regulatory, operational and financial) relevant for IMs

Page 3: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

The Evolution of PRIME – timeline

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September 2013

EC proposes Declaration of

Intent to all IMs to set up PRIME

First IMs to sign the Declaration

of Intent

October 2013

First PRIME meeting, working arrangements

approved

January 2014

PRIME

Subgroups on Key Performance Indicators and Implementing Acts created

March 2014

PRIME

30 participants and 5 subgroups

Today

PRIME

Page 4: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

KPIs: Objectives Enhance the performance and business development of IMs through cooperation and exchange of best practices. Principles:

• Simple indicators with crystal clear definitions • Focus on business development for IMs • Focus on the deliveries for customers • Reuse from other for a as far as appropriate

• Common Glossary for Transport Statistics • Specific EU legal acts • UIC and industry standards and guides

Page 5: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

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Key Performance Indicators (KPI) subgroup

14 active Members as of June 2016 representing 73% of the EU railway network Developed a comprehensive set of performance indicators summarized in the PRIME KPI Manual First KPI report available (only internal use) Ongoing development of IT tool: reporting and dashboard functionalities

Group chaired by Jan Pettersson (Swedish IM): [email protected]

Page 6: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

Financial

Learning & Growth

Customer

Internal processes

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Financial

Safety & Environment

Delivery

Performance

Growth

The PRIME KPI dimensions mapped from the four ‘standard’ balanced scorecard dimensions

Balanced scorecard

Context

PRIME KPIs: rationale

Page 7: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

KPIs organized under 15 categories reflecting the scorecard structure

Dimensions

Performance Punctuality Robustness

Delivery Capacity Condition

Financial Costs Revenues Charging

Safety and Environment Safety Security Environment

Categories

Growth Utilisation Asset capability & ERTMS Inter-modality

KPI Categories

Context

Market

Staffing

PRIME KPIs: structure

Page 8: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

48 high and secondary level KPIs developed to populate the Benchmarking dashboard

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Dimensions

Safety & Environment

Categories

Safety

Security Delays due to security incidents per train km

Killed/seriously injured per million train km

KPIs

Trains cancelled du to security incidents

Network Context

Electrification

Total network length

Modal share of railways

Overall funding of IM

Significant accidents per million train km

IM related accident precursors per M train km

High Level Industry KPI Secondary Level KPI

PRIME KPIs: examples

Page 9: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

High Level Industry KPIs

Bench- marking

KPIs

Additional PIs

Supporting Indicators & data

Selection of 12 top KPIs for senior management

Additional 36 KPIs covering all categories for core benchmarking

All remaining PIs

Other indicators & data for detail and explanation

Tier Indicators Output

Dash

boar

d

Repo

rtin

g

Performance indicators arranged into four levels, with the KPIs presented in two dashboards

PRIME KPIs: design and use

Page 10: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

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High level industry KPIs

Page 11: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

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High level industry KPIs: example

Page 12: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

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Dashboards in the IT tool

Page 13: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

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Data coverage as of June 2017

73%

27%

Share of line-km for PRIME KPI countries (June 2017)

PRIME KPI countries

Other EU-28 countries

Page 14: Platform for Rail Infrastructure Managers in Europe (PRIME) · ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ... KPIs and underlying

All EU infrastructure managers are expected to join PRIME in near future

KPIs and underlying data should gradually be made publically available (once quality and confidentiality concerns fully addressed)

KPIs to drive improvements in the future (both IMs and EC initiatives)

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Outlook

Railway data collection in the EU in the future to be rationalized and more efficient, with PRIME becoming a central point

KPIs sub-group to collaborate with ESTAT in reviewing the Common Glossary - through the Agency