planning nursing management

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    OBJECTIVES:

    Define planning.

    Discuss the principles of

    planning.Enumerate the purpose of

    planning.

    Discuss the stages of planning.

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    Explain the planning steps and process.

    Forecasting or estimating the future.

    Philosophy and objectives.

    Identify planning strategies.

    Setting the time frame.

    Preparing the budget.

    Discuss the types of planning.

    Identify factors that are resistant toplanning.

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    A plan of action for the foreseeable future

    Selecting missions, objectives, and

    actions, and requires decision making

    Includes the WHY, the WHAT, the

    WHEN, and the WHO

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    Manages, Clarifies, and Focuses the

    institution for project development

    Serves as organizations framework

    Pursue business strategies over the

    next 3 5 years

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    Based and focused on the vision,

    mission philosophy and clearly

    defined objectives.

    Continuous process.

    Utilizes all available resources.

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    Precise in its scope andnature.

    Time-bounded.Must be properly documented.

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    Increases chance of success

    Improves decisions

    Establishes a framework for

    decisionsOrients people to action rather

    than reaction

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    Includes day-to-day and future-

    focused managing

    Avoids crisis management

    Provides basis for managing

    performance

    Increases employee involvement

    Cost-effective

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    Stage 1 Analysis of Opportunities

    Stage 2 Identify Aim of Plan

    Stage 3 Explore Options

    Stage 4 Select the Best Option

    Stage 5 Detailed Planning

    Stage 6 Evaluation of Plan

    Stage 7 Implementing Change

    Stage 8 Closing the Plan

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    STAGE 1

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    Formal Analysis

    Strength and WeaknessOpportunities and Threats

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    Discovering the risk

    Estimating the risk factorManaging the risk factor

    Regular monitoring of the applied

    strategy

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    STAGE 2

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    Sharpens the focus of plan

    Best expressed in a simple single

    sentence

    Can be presented as:

    Vision Statement Mission Statement

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    Vision

    The highest quality of patient careprovided through the advancement of

    nursing practice.

    Mission

    Provide science-based, technologically

    precise, compassionately deliverednursing care.

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    What do I want the future to be?

    What benefits do I want to give?

    What returns do I seek?

    What standards am I aiming at?

    What values do I and my organization

    believe in?

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    STAGE 3

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    Generate as many options as

    possible

    Come up with less obvious but better

    solutions

    Improve best ideas with parts fromother ideas

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    STAGE 4

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    Carry out detailed planning, costing,

    and risk assessment2 useful tools in selecting the best

    option:

    Grid Analysis

    Decision Tree

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    STAGE 5

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    Working out the most efficient and

    effective way of achieving the aimDetermine who will do what,

    when, where, how, and why, and

    at what cost.

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    State the current situation

    Have a clear aim

    Use the resources available

    Detail the tasks to be carried out

    Detail control mechanisms

    Identify risks and plan for contingencies

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    STAGE 6

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    Investigate other options

    Accept that no plan is needed or shouldbe implemented

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    PMI (Plus/Minus/Interesting)

    Cost/ Benefit Analysis

    Force Field Analysis

    Cash Flow Forecast

    6 Thinking Hats

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    STAGE 7

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    Your plan will explain HOW

    Include details the controls that you will

    use to monitor the execution of the plan

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    STAGE 8

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    Carry out an evaluation of the project

    Are there any lessons you can learn? Evaluation of project planning and see if

    it can be improved

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    Planning Steps/

    Process

    1 F ti ti ti

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    1. Forecasting or estimating

    the future

    Forecasting- deals with the future.

    Estimating - deals with the present and

    the past.

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    It analyzes the past, current and futureforces that affect the organization

    - Expectation of outside/ inside interests

    - Environment, demographic, resources,legal, technological factors should also beconsidered

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    - Establishing nursing diagnosis and

    interventions

    - Prioritization

    2 Defining the Philosophy and

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    2. Defining the Philosophy and

    Objectives

    Mission:A statement of purpose that

    described the performance, what it

    should be and what it will be.

    Goal: Is the aim, intention, terminal

    point, anticipated outcome of every

    action

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    Philosophy: Values and beliefs by the

    nursing administration and practice w/in

    an organization , on what the

    management and practice are/shouldbe

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    It states belief as to how the mission is

    achieve

    Ex. We believe that: We are dedicated

    to providing the most effective and

    efficient patient care.

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    Objective: They are action commitment

    on how to achieve the mission and

    retained the philosophy (the what).

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    Characteristics of

    objectives

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    Specific

    Measurable

    Attainable

    Realistic and challenging

    Time-bounded

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    Identifying Strategies

    St t i

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    Strategies

    are series of actions or behaviors that

    assist planners in achieving the

    objectives

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    The Planning Formula(Kron)

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    WHATWhat should be done? What

    equipment and supplies have been used

    or are needed? What steps are

    necessary in the procedure? What otherefficient methods may be used?

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    WHENWhen should the job be done?

    When was it formerly done? When could

    it be done?

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    WHEREWhere is the job being done?

    Where does an activity occur in relation

    to those activities immediately preceding

    and following it? Where supplies couldbe stored, cleaned and so forth?

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    HOWHow will the job be done? What

    are the steps to be followed in doing the

    procedure? How will the time and

    energy of the personnel be used? Howmuch will it cost? How much time will it

    require?

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    WHOWho has been doing the job?

    Who else could do it? Is more than one

    person involved?

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    WHYto each of the question, ask why.

    Why is this job, this procedure, this step

    necessary? Why is this done in this way,

    in this place, at this time, by this person?

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    CANCan some steps or equipment be

    eliminated? Can this activity be

    efficiently combined with other

    operations? Can somebody else do itbetter? Can we get a machine to help?

    Can we get enough money?

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    Setting the TimeFrame

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    Time management

    is a technique for allocating ones time

    through the setting of goals, assigning

    priorities, identifying and eliminating

    wasted time

    using managerial techniques to each

    goals efficiently

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    Time Management

    Principles

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    Anticipating future problems

    Prioritization of tasks

    Setting deadlines

    Delegation of works

    Coordination and support

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    Role of Nurse In Time

    Planning

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    1. Leadership Roles

    2. Management functions

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    Leadership Roles

    a. Is self aware .

    b. Functions as role model.

    c.Assists the follower .

    d. Prevents and /or filters

    interruptions.

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    e. Prioritizes professional over

    technical aspects.

    f. Role-models flexibility .g. To be vigilant for absenteeism

    h. Setting standards , monitoring

    results

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    Management functions

    a.Appropriately prioritizes day to

    day planning.

    b.Analyses the adequacy .c. Utilizes appropriate technology .

    d. Daily planning is to be done.

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    e. Setting long-range or short-

    range goals.

    f. Plan strategies and schedules

    the jobs.g. Delegation of the job to

    others

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    Time-saving Techniques,Devices, and Methods

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    - Conduct an inventory of activities

    - Setting goals and objectives

    - Time planner

    - Break down large projects into smaller

    parts.

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    - Organizing work place

    - Learn to delegate

    - In a meeting, define the purpose clearly

    before starting

    - Develop effective decision-making skills

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    Preparing the Budget

    Budget

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    Budget

    is an annual plan, intended to guide

    effective use of human and material

    resources, products or services, and

    managing the environment to improve

    productivity. Swansburg, R. (2002)

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    Identifies how much should be kept for

    essential and regular expenses as well

    as non-essential spending and areas

    where spending can be reduced.

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    In nursing, budgetary planning helps

    ensure that clients or patients receive the

    nursing services they want and need from

    satisfied nursing workers.

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    A good budget is based on objectives; is

    simple, flexible, and balanced; has

    standards; and uses available resources

    first to avoid increasing costs

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    a systematic plan that is an informedbest estimate by nurse administrators of

    revenues and nursing expenses

    It projects how revenues will meet

    expenses and projects a return on

    equity, that is, profit.

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    The budget should be stated in terms of

    attainable objectives to maintain motivation

    of nurses at the unit of cost-center level.

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    The nursing budget serves three

    purposes:

    1. To plan the objectives, programs, and

    activities of nursing services and the

    fiscal resources needed to accomplish

    them.

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    2. To motivate nursing workers through

    analysis of actual experiences.

    3. To serve as a standard to evaluate the

    performance of nurse administrators and

    managers and increase awareness of

    costs.

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    1. Determine the productivity goal

    2. Forecast the workload

    3. Budget patient care hours

    4. Budget patient care hours and staffing

    schedule

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    5. Plan non-productive hours

    6. Chart productive and non-productive

    time 7. Estimate cost of supply and service

    8. Anticipate capital expenses

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    1. Formulation Stage

    2. Review and Enactment

    3. Execution Stage

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    Method of budgeting used to controlcosts

    Type of budget where no program istaken for granted and each program

    must be justified each time funds are

    requested.

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    Part of budget planning

    Includes items such continuing

    education program, employees benefitfares, and health promotion program.

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    It determines a range of volume instead

    of an actual volume which is much moredifficult to plan

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    -Dimensions are based on time span

    and complexity or comprehensiveness.

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    what are the right things to do

    a.k.a. long range planning

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    It is a long-term plan and includes the

    development of overall organizational

    goals and objectives, major initiatives,

    taking into consideration external

    environmental factors that affect the

    operations on a long-term basis

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    how does one do things right

    a.k.a. operational or short range

    planning

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    It is concerned with the efficient, day-to-

    day maintenance activities or use of

    resources allocated to the unit and

    directed towards the fulfillment of unit

    objectives

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    look at a shorter time frames, have a

    narrower scope, and focus in more

    detail (Arndt & Huckabay)

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    similar to operating plans, involves

    mapping out the day-to-day activities

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    - Resistance almost always

    accompanies change because change

    alters the balance of a group

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    Kotter and Schlesinger cited 4 reasons

    for resistance to change:

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    Self-interest

    Misunderstanding

    Low tolerance to change

    Different perspectives on the

    situation

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    Ford and McNamara listed othersources of resistance:

    Complacency

    Resignation

    Cynicism

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    Communicate

    Involve

    Support

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    Negotiate

    Co-opt

    Coerce