planning back- of-house support areas chapter 4 (c) 2014 by john wiley & sons, inc

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Planning Back-of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc.

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Page 1: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Planning Back-of-House Support Areas

Chapter 4

(c) 2014 by John Wiley & Sons, Inc.

Page 2: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

In this chapter, you will learn to identify:

Components and flow patterns of warewashing area (dish room)

Components and flow patterns of receiving area Features to consider when designing storage areas Features to consider when designing employee areas Features to consider when designing office space Some major design requirements of Americans with

Disabilities Act (ADA)

Learning Objectives

(c) 2014 by John Wiley & Sons, Inc.

Page 3: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Allocating Work Spaces

Menu

Type of Cooking

Number of Guests

Service System

(c) 2014 by John Wiley & Sons, Inc.

Page 4: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Ware Washing

The most necessary and least exciting part of The most necessary and least exciting part of the foodservice businessthe foodservice business

For owners, one of the most costly areas to For owners, one of the most costly areas to operateoperate

Messy Messy JobJob

VentilationVentilation

BreakagBreakagee

Public Public HealthHealth

High High TurnoverTurnover

Slippery Slippery FloorsFloors

Expensive Expensive EquipmentEquipment

Constant Constant CautionCaution

UtilitiesUtilities

Hot & Humid

If you cannot scrap, wash, rinse, sanitize, and return these items clean and ready to use within a reasonable time period, the entire operation runs slowly.

Adequate and properly positioned hand sinks are key, and employees who move from soiled dish area to clean dish area should be required to use them as they move between these areas. (c) 2014 by John Wiley & Sons, Inc.

Page 5: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Dish Room Size and Configuration Configuration

L-Shape Straight Line Hollow Square

Equipment forms ‘sides’ of the square Workers stand inside

Best dish rooms operate at 70% percent efficiency

Type of Dish System Dishes Per Hour Space Required

Single-Tank Dishwasher 1,500 250 ft²

Single-Tank Conveyor System 4,000 400 ft²

Two-Tank Conveyor System 6,000 500 ft²

Flight-Type Conveyor System 12,000 700 ft²

(c) 2014 by John Wiley & Sons, Inc.

Page 6: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Other Dish Room Considerations

Special Attention to SafetyNon-slip floorsAdequate drainageMinimum lighting requirementsProper ventilationAcoustical tile for walls, ceilings to muffle noiseClearly marked doors

(‘In’ and ‘Out’)Practical methods for waste disposal

(c) 2014 by John Wiley & Sons, Inc.

Page 7: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Receiving Area

Vigilant cost control begins in the receiving area, the space set aside to receive food and beverage shipments and other deliveries. This is the place where items are counted and weighed, orders are checked for accuracy – and refused if they are incorrect or don’t meet your quality standards.

In Designing This Space, Consider:

1. Volume of Goods to be Received

2. Frequency of Delivery

3. Distance between Receiving and Storage Areas

(c) 2014 by John Wiley & Sons, Inc.

Page 8: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Receiving Area

Space Dimensions for Receiving Areas

Restaurants

Meals Served Per Day Receiving Area ft²

200-300 50-60

300-500 60-90

500-1000 90-130

Health Care Facilities

Meals Served Per Day/# Beds

Receiving Area ft²

< 50 50

50 - 100 50-80

100 - 200 80-130

200 - 400 130-175

(c) 2014 by John Wiley & Sons, Inc.

Page 9: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Receiving Area

Space Dimensions for Receiving Areas

Schools

Meals Served Per Day Receiving Area ft²

200-300 30 – 40

300-500 40 - 60

500-700 60 - 75

(c) 2014 by John Wiley & Sons, Inc.

Page 10: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Storage needs might change seasonally, or from year to year.

Design storage areas that can increase in capacity without increasing in size. This means using: A grid system Moveable or hinged shelving Rolling shelf units Calculate the Inventory Turnover Rate:

How much will you be storing… And how long before you will use it?

Location, type of facility, weather conditions all may require more storage for emergency contingency plans

General Storage

(c) 2014 by John Wiley & Sons, Inc.

Page 11: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

General Storage

Dry Storage

Refrigerated Storage

Standard restaurant storeroomis 8’ wide

Depth determined by need

Door should open OUT to an aisle (to maximize space)

Food stored separately from cleaning products

Three Options:Reach-in refrigerator or

freezerWalk-in coolerWalk-in freezer

General guidelines: 1 to 1.5 cu feet per meal

servedFine dining: 2-5 cu feet

(c) 2014 by John Wiley & Sons, Inc.

Page 12: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Space Planning

Employee Areas

Office Area

Break Room with Tables, Restroom with Lockers

150 ft. for 10 – 20 workers250 ft. for 20+ workers

One hand sink and one toilet per 8 employees

Public - Minimum 150 ft²Private - 60 ft²

If accounting done onsite, separate office is needed

(c) 2014 by John Wiley & Sons, Inc.

Page 13: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

Design and the ADA

Space Planning

Americans with Disabilities Act (ADA)

1.Obtain copies of the ADA Accessibility Guidelines (ADAAG); give them to architects and building contractors.2.Specify to them that you expect your new facility to comply with ADA standards. Emphasize that ADA compliance is a top priority.3.Before construction begins, check building plans for common ADA-related mistakes. Consider having them reviewed by someone with ADA expertise.4.Be sure the facility is being built according to the ADA requirements as shown in the building plans.5.Inspect the facility at completion of construction to identify ADA mistakes, if any, and have them corrected promptly.

(c) 2014 by John Wiley & Sons, Inc.

Page 14: Planning Back- of-House Support Areas Chapter 4 (c) 2014 by John Wiley & Sons, Inc

ADA Compliance

Parking

Entrances

Public Areas

Kitchen Area

General Guidelines

Number of accessible spaces depends on total number of spaces in lot.

At least 50% of entrances must be accessible to people with disabilities.

Aisle width, ramps or lifts, lower tray slides, sneeze guards, accessible restrooms.

Hand sink, work table height requirements.

Make “reasonable modifications” to accommodate people with disabilities.

(c) 2014 by John Wiley & Sons, Inc.