planning and decision making in pakistan 2010

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    TO STUDY THE CHANGING PLANNING AND DECISION

    MAKING MECHANISM OF PAKISTANI MANAGERS UNDER

    INFLUENCE OF MODERN BUSINESS VALUES: A STUDY

    CONDUCTING IN PUNJAB, PAKISTAN

    By

    Mr Nadeem Ullah

    Peshawar University PeshawarPakistan

    1.0 ABSTRACT

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    Inspite of long standing traditional, local business cultures and industrial society, this global culture with

    many innovations has decomposed all the Industrial Sociology with an imminent dominance. The present

    study report the role of planning and decision making and behavioral change of people who are native

    Pakistanis but working in business organization. These business organizations having dependency on

    international business. This dependency acts as value exchange and transformation. The study aimed to

    gauge the impact of foreign culture and value system on local culture and value system through planning

    and decision making mechanism. A sample of 500 respondents was selected randomly from 100 export

    based textile organizations working in Punjab, Pakistan. Data were collected through a comprehensive and

    well-designed questionnaire. Descriptive and inferential statistics were applied for data analysis. It was

    concluded that modern business values have significantly affected on the planning and decision making

    patterns of local managers.

    2.0 INTRODUCTION

    Planning and decision making dominates organizational sociology of our era (Korczynski, 2006).

    Dependency on Planning and decision making in changing environment (more precisely in this era) have

    mutual effect on each other. Organizations getting inspiration from developed economies and to comply

    with the demand. The organizations apply some standards in their periphery. Societies in order to get

    employment learn these standards initially at educational and eventually at working institutes. In view of

    Carroll (1985), this all happens in an evolutionary manner. Hannan and Freeman (1989) also supports the

    idea and concluded in their research that organizations change slowly and this is same with societies.

    Planning and Decision making process of any organization can be better understood by social relation

    exist between society and organization (Burt, 1983). These relations can be treated like source of

    opportunities or thoughts for further growth and development of a business organization. This social

    network may include many dimensions like resource dependency, inter-organizational structures,

    government and organizational relationship, competitors, customers, and suppliers; that directly affects

    many basic plans and decisions of an organization (Burt, 1983). Moreover, this social relation also focuses

    on the Social capital of individuals along with individuals tie to many social influences (Coleman,

    1992). Korczynski (2006) writes about social capital as, Social capital improves access to information

    and material resources, which enhances social status, reduces uncertainty, and improves many individual

    outcomes. But social capital also creates mutual obligations, which channel action in some predictable

    directions and foreclose others.

    Modern sociology is specifically looking at practices inside the organizations and then its impact on

    outside. Outlining workplace phenomena discloses many differences due to local values where the

    organization is working and hiring people for work. But these differences are mitigating generally as

    organizations are becoming more aligned up with global business networks. This all process changes the

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    social values and shifts behavior of people working within the organizations or having any tie with the

    business organizations (Steven, 1985).

    The study is mainly to focus the following objectives:

    1. To study the facets of changes in planning and decision making of business culture.

    2. To examine the way making decisions and plan by the Pakistani personnel working in export

    based organization.

    3. To check the impart of new planning methods on behaviours of employees.

    4. To assess the time consumed in adoption of new planning and decision making methods.

    3.0 METHODOLOGY

    Methodology describes the methodological approaches employed to test research hypotheses like study

    design, selection criteria for study sites, sample selection, construction of measuring instrument and

    measures adopted during development of questionnaire, to ensure its validity and during field survey to

    collect reliable responses.

    From 100 organizations five respondents each from top and middle level management were selected. In this

    context preferably large organizations were chosen due to their significant role in international business.

    These 100 organizations were chosen out of 300 big export based textile organizations of Punjab, Pakistan.

    Hence the sample represents 33% of the total organizations. The data were collected with the help of a well

    designed questionnaire. The study employed descriptive statistics to summarize and describe the data

    whereas inferential statistics such as Chi-squre, Gamma test are used to explore the relationship between

    predictor and response variables.

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    affects employees behaviour. That represents the birth to new behavior and industrial sociology in Pakistan

    under the influence of global business values. This behavior changed due to the good organizational

    governance and ultimately this behavioral shift which is taking place in the industrial environment in

    Pakistan will diffuse and even diffusing in general society.

    Table 2 Percentage distribution along with mean and standard deviation regarding the behaviour

    and social shift.

    N = 500Behaviour and social shift Absolut-

    ely Not

    Rarely Neither

    agreed

    nor dis-

    agreed

    Mostly

    true

    Absolutely

    true

    Mean Std.

    Dev.

    Freq.

    %age

    Freq.

    %ag

    e

    Freq.

    %age

    Freq.

    %age

    Freq.

    %age

    Do you feel that your

    communication style has changed

    due to the modern business values?

    3.0 11.8 24.0 41.4 19.8 3.63 1.02

    Do you feel that the modern

    business values made you more

    responsible?

    2.6 16.2 13.6 35.8 31.8 3.78 1.14

    Do you feel that these modern

    values have changed your thinkingstyle?

    1.6 18.6 18.2 35.4 26.2 3.66 1.10

    Do you find your self more productive due to these modern

    business values?

    2.4 20.8 15.6 45.0 16.2 3.51 1.00

    Adoption of the modern business

    values consumes lot of time

    10.6 33.8 29.4 21.6 5.2 3.25 1.08

    Are you playing a role of preacher

    of these modern values to others?

    4.2 25.2 23.8 35.4 11.4 3.34 1.57

    Are you a big critic of modern

    values?

    21.2 10.8 18.8 11.2 38.0

    Scale: 1=Absolutely Not, 2=Rarely, 3 = Neither agreed nor dis-agreed, 4 = Mostly true, 5 = Absolutely true

    The section of the questionnaire dealt with the impact of the planning and decision making on

    behaviors and social shift of personnel working in export based textile organizations of Punjab,

    Pakistan. The respondents were asked if they feel that the modern business values have changed your

    thinking style. The question was asked by keeping in view the model of Consumer Behavior given by

    Kotler (2006) that proves that thinking and psychology is deeply concerned with the cultural and social

    factors. 35.4% people said mostly true and followed by 26.2% who said absolutely true, this proves that

    majority is in process of changing their behaviors, the mean score of responses is 3.66 indicating the

    respondents agreement with the statement. While third majority comprising of 18.6% said rarely, and

    18.2 % are neither agreed nor disagreed, and only 1.6% said absolutely not. This change in thinking

    indicates behavioral change similar to the findings of Alvar and Elbing (1970) who presented their findings

    as in the arena of todays social value problems, the businessman is accused and victimized by his own

    professional rationale-a rationale derived from traditional economic theory. The next statement is about

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    effect of these modern values on productivity; majority comprising 45.0% said mostly true, second by

    20.8% who said rarely, while 16.2% respondents absolutely true, 15.6% respondents said neither

    agreed nor disagree , and only 2.4% said absolutely not. The word productivity can be replaced by the

    word professionalism; that is defined as a form of work organization (Gordon, 1998). Resultantly the

    modern values have reasonably increased the Professionalism and Productivity. One reason for the growth

    in the number of professionals is the greater sophistication in knowledge, techniques, and machinery,

    resulting in a growing demand for technically trained people (Adler, 1992). When the respondents were

    asked if this adoption of modern values take lot of time. About one-third i.e. 33.8% said rarely, this

    momentum of adoption of diffusion to a certain percentage of a society who are going to act as change

    agents is very important to gauge. While 35.4% respondents agreed that they are acting like change agents

    and are preaching there modern way of planning and decision making to others. Sarah (1998) viewed that

    diffusion studies work with awareness and its consequences by examining how practices spread. So this

    was aimed to see by asking the respondents whether they are the critics of modern values; 38% said,

    absolutely true, 21.2% said absolutely not, 18.8% neither agreed nor disagreed, 11.2% said that this ismostly true, and 10.8% said rarely. These results reflect that personnel of export based textile

    organizations have adopted the modern ways of planning and decision making and now playing a role as

    change agent too, in order to diffuse modern value system in the society.

    Table 3: Association between Planning and Decision Making and Behavioral Shifts.

    Planning and

    decision making

    Behavioral Shift Total

    Low Moderate High

    Low 89 25 40 154

    57.8% 16.2% 26.0% 30.8%

    Moderate 20 161 71 252

    7.9% 63.9% 28.2% 50.4%High 13 36 45 94

    13.8% 38.3% 47.9% 18.8%

    Total 122 222 156 500

    24.4% 44.4% 31.2% 100.0%

    TestsValue df Significance

    Pearson Chi-Square 162.997 4 .000**

    Likelihood Ratio 159.405 4 .000**

    Linear-by-Linear Association 54.410 1 .000**

    Gamma .435 .000**

    ** = Highly-significant

    The effects were seen on the behavioral shift of the respondents 30.8% respondents were belonged to low,

    50.4% medium, and 18.8% were on high level of satisfaction towards the planning and decision making

    of their respective organizations. On the scale of low behavioral shift majority comprising 57.8% who were

    from the low level of satisfaction from the organizational planning and decision making system while on

    the high level of behavioral shift majority (47.9%) are from the category where the respondents were

    extremely satisfied with planning and decision making organism. Conclusively there is a relationship

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    between planning and decision making and behavioral shift of the personnel working in export based

    textile organizations of Punjab. The values of the statistics Pearson chi-square is 162.997, likelihood ratio is

    159.405, and linear by linear association is 54.41; all are insignificant at 1% level of significance. The

    gamma test is also applied to verify the association which indicates the value of gamma which is .435, also

    significant and indicating a strong and positive association between planning and decision making and

    behavioral shift. The findings are supported by Haveman (1993), in his words managers make different

    decisions across cultures.

    5.0 CONCLUSIONS AND RECOMMENDATIONS

    The study focused on the planning and decision making and found that in business organizations due to

    modern values is changing and employees have accepted and adopted new ways of thinking and planning.

    This adoption replaces the older value of local society into new planning and decision making. This

    component composes the society and behavior as well. The findings supported that planning and decision

    making have been inculcated into the minds of personnel further get diffused in the society and ultimately

    this can change the social fabric of the society. On the contrary to the local social norm, the research found

    that employees have become more planned, systematic, and scientific in their thoughts. The involvement of

    local people into nearby organizations would make this social change process smooth and rapid.

    Government along with business based associations can jointly establish policies in this regard.

    Sociologists can be hired as Human Resource Managers for eliminating the negativities of modern business

    values and make the modern business more aligned to local values.

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    6.0 REFERENCES

    Adler, G. 1992. Bringing work back in. Organization Science, 12(1): 76-95.

    Alvar, S. and Elbing, 1970. The visible hand: The managerial revolution in American Business.

    Cambridge. MA: Belknap Press.

    Burt, R.S. 1983. Corporate profits and co-operation. New York. Academic Press.

    Coleman, J.S. 1992. Foundation of social theory. Cambridge, MA: Harvard University Press.

    Gordon Marshall, 1998.Dictionary of sociology. Oxford University Press Inc., New York.

    Hannan and Freeman, J. 1989. Organizational ecology. Cambridge, M.A: Harvard University Press.

    Haveman, H.A. 1993. Organizational size and change: Diversification in the savings and loan industry

    after deregulation. Administrative Science Quarterly, 38: 20-50.

    Hofstede, Geert, 2001. Cultures Consequences, 2nd Edition, Thousand Oaks, CA: Sage.

    Korczynski, M. 2002.Human resource management in service work. Basingstoke: Palgrave.

    Kotler, Philip, 2006. Marketing management. Prentice Hall, Inc. Upper Saddle River, New Jersey.

    Sarah, S. 1998. Quality of Management. Fortune, Jan, 29, 1990. P: 46.

    Steven, C., Wheelwright and Spyros Makridakis, 1985. Forecasting methods for management. 4 th Ed. New

    York: Willey, PP: 20-25.