planing and controlling

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    Planning & Controlling

    Presented by Pawan VijayE-MAIL:- [email protected]

    PGPSE Student of AFTERSCHOOOL

    AFTERSCHOOL DEVELOPING CHANGE MAKERS, CENTRE FOR SOCIAL

    ENTREPRENEURSHIP PGPSE PROGRAMME World Most Comprehensive programme in social entrepreneurship & spiritual

    entrepreneurship

    OPEN FOR ALL FREE FOR ALL

    www.afterschoool.tk

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    Planning Ahead

    How do managers plan?

    What types of plans do managers use?

    What are the useful planning tools andtechniques?

    What is the control process?

    What are the common organizationalcontrols?

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    Roles of Planning &

    Controlling in the Management

    Process

    LeadingTo inspire effort

    Organizing

    To create structures

    ControllingTo ensure results

    Measure performance

    Take corrective action

    Planning-to set the directionDecide where you want to goDecide how to best go about it

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    What is Planning?

    Planning is a process of

    setting objectives

    and

    determining how to accomplishthem.

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    Approaches to Planning

    Outside-in Opportunities

    Threats

    Inside-Out

    Strengths Weaknesses

    Top-Down

    Bottom-Up

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    The Planning Process

    Five steps in the Planning Process:

    1. Define Objectives

    2. Determine where you stand re objectives

    3. Develop premises regarding future conditions

    4. Analyze and choose among action alternatives

    5. Implement the Plan

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    Benefits of Planning

    Planning improves:

    Focus & FlexibilityAction Orientation

    Coordination

    Time ManagementControl

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    Types of Plans Used by

    Managers

    Short-Range & Long-Range Plans

    Short-range plans = 1 year or less

    Intermediate-range plans = 1 - 2 years

    Long-range plans = 3 or more years

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    Strategic & Operational Plans

    Policies & Procedures Standing Plans

    Single Use Plans

    Budgets

    Types of Plans Used by

    Managers

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    Planning Tools &

    Techniques Forecasting

    Process of predicting what will happen in the future

    Contingency Planning

    Identifies alternative courses of action to take when

    things go wrong

    Scenario Planning

    Identifies alternative future scenarios and makes plans

    to deal with them

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    Planning Tools &

    Techniques

    Benchmarking

    Uses external comparisons to gain insights for

    planning

    Best Practices Technique

    Staff Planners

    Participatory Planning

    Includes persons who will be affected by plansand/or who will implement them

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    The Control Process

    Step 1:

    Establish performance

    objectives & standards

    Step 2:Measure

    Actual

    performance

    Step 3:

    Compare actual

    Performance with

    objectives and standards

    Step 4

    Take

    Necessary

    action

    The Control Process

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    The Control Process-Step 3

    Control Equation:

    Need for Action = Desired Performance

    Actual Performance

    Three Types of Comparisons:

    1. Historical Comparison

    2. Relative Comparison

    3. Engineering Comparison

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    Management by Exception

    Practice of giving attention to situations

    that show the greatest need for action

    Saves valuable time, energy & other

    resources by focusing attention of high-

    priority areas

    Two types of exceptions:

    Problem Situation

    Opportunity Situation

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    Types of Control

    Feedforward Controls

    Concurrent Controls

    Feedback Controls

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    Common Organizational

    Controls

    Management by Objective (MBO)

    Employee Discipline Systems

    Break-Even Analysis

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    Joint objective setting

    Individual works Supervisor supports

    Joint review of results

    THIS IS THE REAL MBO

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    188.1

    Hot Stove Rules of EmployeeDiscipline

    A reprimand should be immediate; a hot stove burns the first time youtouch it.

    A reprimand should be directed toward someones actions, not theirpersonality; a hot stove doesnt hold grudges, doesnt try to humiliatepeople, and doesnt accept excuses.

    A reprimand should be consistently applied; a hot stove burns anyone

    who touches it, and it does so every time. A reprimand should be informative; a hot stove lets a person know

    what to do to avoid getting burned in the futureDont touch.

    A reprimand should occur in a supportive setting; a hot stove conveyswarmth but also operates with an inflexible ruleDont touch.

    A reprimand should support realistic rules; the dont-touch-a-hot-stoverule isnt a power play, a whim, or an emotion of the moment; it is a

    necessary rule of reason.

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    Employee Discipline

    Systems Discipline:

    The act of influencing behavior through

    reprimand.

    Progressive Discipline:

    Ties reprimands to the severity and frequency

    of misbehavior.

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    DollarCosts &

    Revenues

    Unit Sales

    Fixed Costs

    Variable Costs

    Total Costs =

    Fixed+Variable

    Total Sales

    Revenue

    Break-even Point

    Revenues = Costs

    Loss

    Profit

    Break-Even Analysis

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    Review Questions

    How do managers plan?What types of plans do managers

    use?

    What are the useful planning tools

    and techniques?What is the control process?

    What are the common organizationalcontrols?