pl2303 windows driver user manual v1.9.0

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  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    1/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -1of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    PL2303 USB-to-Serial Bridge Chip Family

    Windows Driver Installer User Manual

    WHQL Driver Version Information

    DriverInstaller&Builddate:1.9.0 (2013-10-25) GUID:ECC3713C-08A4-40E3-95F1-7D0704F1CE5E

    Windows2000andXP(32&64-bit)WHQL WDM Driver: v2.1.51.238 (10/22/2013) CompatiblewithServer2003(32&64-bit)

    WindowsVista,7,8,and8.1(32&64-bit)WHQL WDF Driver: v3.4.62.293 (10/17/2013) CompatiblewithServer2008,Server2008R2,Server2012(32&64-bit)

    DriverscanalsoautomaticallyinstallviaWindowsUpdate(needInternetconnection)

    System Requirements

    PCwithUSB1.1/2.0/3.0HostController(USBPort)andfollowingWindowsOSFamily:

    Windows2000SP4

    WindowsXPSP2orSP3(32&64bit)

    WindowsServer2003(32&64bit)

    WindowsVista(32&64bit)

    Windows7(32&64bit)

    WindowsServer2008/2008R2(32&64bit)

    Windows8(32&64bit)

    Windows8.1(32&64bit)

    WindowsServer2012(32&64bit)

    USBDevicewithbelowPL-2303chipversionsandtheirsupportedOSFamily:

    Chip Version Windows 2000 / XP(32 & 64 bit)Vista / Windows 7

    (32 & 64 bit)Windows 8 / 8.1

    (32 & 64 bit)PL-2303H Yes Yes Not Supported*

    PL-2303HX(RevA)orHXA Yes Yes Not Supported*PL-2303XorXA Yes Yes Not Supported*

    PL-2303HX(RevD)orHXD Yes Yes Yes

    PL2303TA Yes Yes Yes

    PL2303TB Yes Yes Yes

    PL2303EA Yes Yes Yes

    PL2303RA Yes Yes Yes

    PL2303SA Yes Yes Yes

    * - PL2303H, PL-2303HX (Rev A), and PL-2303X are EOL and discontinued chips and Prolific will not

    provideWindows8driversupport.Newdriverversionswillshowyellowmark(ErrorCode10)inDeviceManagerfortheseEOLchipversionsunderWindows8.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    2/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -2of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Counterfeit Warning!!!

    Pleasebewarnedthatcounterfeit/fakePL-2303HXRevA(orPL-2303HXA)USB-to-SerialController

    ICsusingProlific'strademarklogo,brandname,anddrivers,arebeingsoldintheChinamarket.

    CounterfeitICproductsshowexactlythesameoutsidechipmarkingsbutgenerallyareofpoorquality

    andcausesWindowsdrivercompatibilityissues(Yellow Mark Error Code 10 in Device Manager underWinXP, Vista, and 7).Thiswarningisissuedtoallcustomersandconsumerstoavoidconfusionandfalsepurchase.PleasepurchaseonlyfromstoresorvendorsprovidingtechnicalandRMAsupport.

    Windows 7 Driver Installation

    ThissectionwillguideyouonhowtoinstallthePL-2303WindowsDriver.Youcandownloadthelatest

    DriverInstallerprogramfromProlificSupportwebsite:

    http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41

    Note: Pleasetakenoticeoftheinstallationorder.First,runtheDriverInstallerProgrambeforepluggingintheUSBtoSerialadapter.Ifyoualreadyplugthedeviceduringthedriverinstallation,you

    needtore-plugthedeviceforWindowstoenumeratethedeviceandloadthedriversinstalled.Ifyour

    deviceisembeddedtothesystem,youmightneedtorestartthesystem(orclickrescanhardware

    changesinDeviceManager)toreloadandinstallthedriver.

    ThefollowingstepswillshowhowtoinstallthedeviceunderWindows 7 (64-bit)OSasthisisthemostinquireddriverinstallationsupportreceivedbyProlific.Theproceduresarethesameandstraight-

    forwardforallothersupportedWindowsoperatingsystemversions.

    http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41
  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    3/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -3of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    1. PoweronyourcomputerandboottoWindows.Runordouble-clickthePL-2303WindowsDriver

    Installerprogram.

    2. TheInstallShieldWizardwillbedisplayedtoinformyouthatthePL-2303USB-to-Serialdriver

    willbeinstalledonyourcomputer.ClickNexttocontinue.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    4/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -4of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    3. ThePL-2303DriverInstallerprogramwillthenstarttoinstallthedriversneeded.

    4. ClicktheFinishbuttontoclosetheInstallShieldprogram.Ifyouhavepluggedthecableintothe

    PCwhilerunningthesetupinstallation,pleaseunplugandreplugthecableforthesystemto

    detectthedevice.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    5/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -5of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    5. PlugintheUSBtoSerialadaptertothePCUSBport.Windowsshoulddetectthedriveras

    ProlificUSB-to-SerialCommPort.GotoDeviceManagerandcheckforthe Prolific

    USB-to-SerialCommPortdeviceandtheCOMportnumberassignedbyWindows.

    6. Youcanalsocheckthedriverversionbyright-clickingontheProlificUSB-to-SerialCommPort

    deviceandselectPropertiesandDrivertab.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -6of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    WarningIfyouareencounteringyellowmark(ErrorCode10)fordeviceinDeviceManagerunderWindowsXP,

    Vista,orWindows7,youneedtocontactthecablevendorormanufacturerforpossiblecounterfeit

    chip.Prolificdoesnotmanufactureorsellanyend-usermarketproductsandwillnotprovideorbe

    responsiblefordirectsupporttoend-users.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -7of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Windows Driver Installation (via Windows Update)

    ThissectionwillguideyouonhowtoinstallthePL-2303WindowsDriverviaWindowsUpdate.You

    willneedanInternetconnectiontobeabletoautomaticallydownloadandinstallthedriversvia

    WindowsUpdate(forWindowsVista,7,8,and8.1only).

    1. CheckifyourInternetconnectionisOK.PluginPL-2303USBtoSerialcable.

    2. WindowswillautomaticallycheckWindowsUpdateifdriverisavailableandwilldownloadand

    installthedriverinstantly.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    8/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -8of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    3. WindowswillthenpromptyouthatProlificUSB-to-SerialCommPort(COMx)isinstalledand

    readytouse.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    9/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -9of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    4. Youcanalsoright-clickontheUSB-SerialControllerdeviceandclickUpdateDriver.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    10/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -10of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    11/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -11of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Windows 8 Supported Chip Versions

    ThissectionwillguideyouonwhatPL-2303chipversionsaresupportedbyProlificinWindows8:

    Chip Version Chip Availability Windows 8 (32 & 64 bit)PL-2303H Discontinued(EOL) NoNewDriverSupport*

    PL-2303HX(RevA)orHXA Discontinued(EOL) NoNewDriverSupport*PL-2303XorXA Discontinued(EOL) NoNewDriverSupport*

    PL-2303HX (Rev D) or HXD Available YesPL2303TA Available YesPL2303TB Available YesPL2303EA Available YesPL2303RA Available YesPL2303SA Available Yes

    *-NewDriverdoesnotsupportPL-2303H,PL2303HX(RevA),andPL2303XinWindows8.Itwillshowayellow

    mark(ErrorCode10)inDeviceManagersimilartowhatcounterfeitchipswouldshow.

    Check Chip Version Tool

    Prolificprovidesatoolprogramtogetherwiththedrivertocheckthechipversionofyourdevicefor

    Windows8-readydriversupport. http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41

    NOTE:ThistoolwillnotworkinWindows8ifthePL-2303deviceshowsayellowmarkinDeviceManager.

    YouneedtouseWindows7orXPtorunthetoolprogramfordiscontinuedchipversions.

    http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41
  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    12/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -12of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Windows 8 Driver Installation

    ThissectionwillguideyouhowtoinstallthePL-2303deviceinWindows8or8.1OperatingSystem.

    YoucandownloadthelatestDriverInstallerprogramfromProlificSupportwebsite:

    http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41

    1. PoweronyourcomputerandboottoWindows8.Runordouble-clickthePL-2303Windows

    DriverInstallerprogram.

    2. TheInstallShieldWizardwillbedisplayedtoinformyouthatthePL-2303USB-to-Serialdriver

    willbeinstalledonyourcomputer.ClickNexttocontinue.

    http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41http://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41
  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -13of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    3. ThePL-2303DriverInstallerprogramwillthenstarttoinstallthedriversneeded.ClicktheFinish

    buttontoclosetheInstallShieldprogram.

    4. PlugintheUSBtoSerialadaptertothePCUSBport.Windowsshoulddetectthedriveras

    ProlificUSB-to-SerialCommPort.GotoDeviceManagerandcheckforthedeviceandthe

    COMportnumberassignedbyWindows.Youcanalsocheckthedriverversionbyright-clicking

    ontheProlificUSB-to-SerialCommPortdeviceandselectPropertiesandDrivertab.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -14of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    5. TheCOMPortnumberforthePL-2303isassignedbytheWindowsOperatingSystem.Ifyou

    encounteradevicethatshowsayellowmark(ErrorCode10),youneedtocheckifthatdeviceis

    usinganoldversionProlificchip(PL-2303HXAorPL-2303XA)oracounterfeitchip.As

    mentionedintheprevioussections,ProlificdoesnotsupportoldversionchipsinWindows8.

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -15of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Windows 8 Driver Installation (via Windows Update)

    ThissectionwillguideyouonhowtoinstallthePL-2303WindowsDriverviaWindowsUpdate.You

    willneedanInternetconnectiontobeabletoautomaticallydownloadandinstallthedriversvia

    WindowsUpdate.

    1. CheckifyourInternetconnectionisOK.PluginPL-2303USBtoSerialcable.

    2. WindowswillautomaticallycheckWindowsUpdateifdriverisavailableandwilldownloadand

    installthedriverinstantly.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -16of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    3. WindowswillthenpromptyouthatProlificUSB-to-SerialCommPort(COMx)isinstalledand

    readytouse.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    17/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -17of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    4. Youcanalsoright-clickontheUSB-SerialControllerdeviceandclickUpdateDriver.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -18of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

  • 5/26/2018 PL2303 Windows Driver User Manual v1.9.0

    19/20

    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -19of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    Uninstalling the PL-2303 Driver

    TouninstallthePL-2303driver,followthebelowsteps:

    1. ClickStartControlPanelProgramsProgramsandFeatures-UninstallaProgram.Lookfor

    thePL-2303USB-to-SerialprogramandclicktheUninstall(Remove)button.

    2. InstallShieldWizardwillthenstartthemaintenanceprogramandwillpromptyoutochooseifyou

    wanttomodify,repair,orremovethedriver.ClicktheRemovebuttonandclickNexttobeginthe

    driveruninstall.

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    PL2303 Windows Driver Users ManualFor Driver Installer v1.8.0 Release

    For Microsoft Windows Operating Systems

    ProlificTechnologyInc. -20of20- October28,2013All information herein is subject to change without prior notice. Prolific Technology Inc. does not make any warranties regardingthe accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercialdamage, including but not limited to special, incidental, consequential, or other damages. No part of this document may bereproduced or transmitted in any form by any means without the express written permission of the manufacturer.

    3. TheInstallShieldWizardwillpromptyoutoconfirmtouninstall.ClickYestocontinue.

    4. WaitfortheInstallShieldWizardtocompletetheuninstallprocess.Whencomplete,clickFinish

    toendtheprogram.WaitforsomefewsecondsuntilthePL-2303USB-to-Serialprogramis

    removedfromtheControlPanelUninstall(AddorRemovePrograms)programlist.