pjm535: project metrics, monitoring and control sample · 2. describe the role of pricing and...

PJM535: Project Metrics, Monitoring and Control

Credit Hours: 3

Contact Hours: This is a 3-credit course, offered in accelerated format. This means that 16 weeks of material is covered in 8 weeks. The exact number of hours per week that you can expect to spend on each course will vary based upon the weekly coursework, as well as your study style and preferences. You should plan to spend 14-20 hours per week in each course reading material, interacting on the discussion boards, writing papers, completing projects, and doing research.

Course Description and Outcomes

Course Description:

This course teaches students financial and success metrics as well as the techniques associated with monitoring and controlling projects. Students incorporate steps to monitor the progress of theproject as well as develop an assessment plan to measure the effectiveness of the project. Topics include scope, pricing, cost, trade-offs, learning curves, and quality management within a project environment.

Course Overview:

PJM535 focuses on selecting, evaluating, and communicating performance metrics plays a critical role in successful monitoring and control of projects. This course provides an in-depth discussion of project management metrics and Key Performance Indicators (KPIs); and explores related topics such as value-based project management metrics, dashboards, and measurement-driven project management. The course emphasizes the role of metrics in effective monitoring and control of projects; and provides an overview of the most important considerations in proper use and communication of project performance metrics.

Course Learning Outcomes:

1. Evaluate techniques for minimizing scope creep. 2. Describe the role of pricing and estimating in novel projects. 3. Apply methods for managing costs and schedule variance in project scopeplanning 4. Apply trade-off skills and techniques in a project environment. 5. Synthesize learning curves as forecasting and pricing tools. 6. Comprehend the role of quality management in a project environment. 7. Apply the concept of Earned Value Management. 8. Comprehend the relationship between project scope and Earned Value Management.

Participation & Attendance

SAMPLE

Prompt and consistent attendance in your online courses is essential for your success at CSU-Global Campus. Failure to verify your attendance within the first 7 days of this course may result in your withdrawal. If for some reason you would like to drop a course, please contact your advisor.

Online classes have deadlines, assignments, and participation requirements just like on-campus classes. Budget your time carefully and keep an open line of communication with your instructor. If you are having technical problems, problems with your assignments, or other problems that are impeding your progress, let your instructor know as soon as possible.

Course Materials

Textbook Information is located in the CSU-Global Booklist on the Student Portal.

Course Schedule

Due Dates The Academic Week at CSU-Global begins on Monday and ends the following Sunday.

• Discussion Boards: The original post must be completed by Thursday at 11:59 p.m. MT and Peer Responses posted by Sunday 11:59 p.m. MT. Late posts may not be awarded points.

• Critical Thinking: Assignments are due Sunday at 11:59 p.m. MT.

Week # Readings Assignments

1

• Chapter 1 in Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

• PowerPoint file for Chapter 1 in the textbook, Project Management Metrics, KPIs, and Dashboards

• Chapter Sections 2.1, 2.2, & 4.4 in the PMBOK® Guide • Stead, D. (2010). Improving project success: Managing projects

in complex environments and project recovery. Project Management Institute (PMI). Retrieved from http://www.pmi.org/learning/library/complex-environments- resolving-challenges-success-6923

• Szpitter, A. A. (2013). Achieving levels of project management maturity in organization. Management, 17(1), 78-n/a. doi:http://dx.doi.org/10.2478/manment-2013-0006

• Discussion (25 points)

• Critical Thinking (100 points)

2


• PowerPoint file for Chapter 2 in the textbook, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

• Chapters 5 (Project Scope Management) & 13 (Project Stakeholder Management) in the PMBOK® GUIDE


• Portfolio Milestone (50 points) SAMPLE

http://www.pmi.org/learning/library/complex-environments-

http://dx.doi.org/10.2478/manment-2013-0006

• Lamont, P. J. (2013, October). Minimizing 'scope creep' keeps profitability and reputation intact. ForConstructionPros.Com

• Philbin, S. P., & Kennedy, D. A. (2014). Diagnostic framework and health check tool for engineering and technology projects. Journal of Industrial Engineering and Management, 7(5), 1145- 1166. doi:http://dx.doi.org/10.3926/jiem.1150

3



• Chapter sections 6.7 (Control Schedule), 7.4 (Control Costs), 8.3 (Control Quality), & 11.6 (Control Risks) in the PMBOK® Guide.

• Keil, M., Smith, H. J., Lacovou, C. L., & Thompson, R. L. (2014). The pitfalls of project status reporting. MIT Sloan Management Review, 55(3), 57-64.

• Vukomanovic, M., Radujkovic, M., & Nahod, M. (2010). Leading, lagging and perceptive performance measures in the construction industry. Organization, Technology & Management in Construction, 2(1).



4



• Chapter 10 in the PMBOK® Guide • Bowles, M. (2011). Keeping score. PM Network, 25(5), 50-52,

54. • Cannalire, C. (2011). Owners and contractors: Key metrics

improve performance. Chemical Engineering, 118(2), 46-49.



5



• Chapter Sections 1.4, 1.5, 1.6, & 7.4.2.1 in the PMBOK® Guide • Spitczok von Brisinski, N. (2014). Beyond earned value

management: Do you assess a project's team trust index? Project Management Institute. Retrieved from http://www.pmi.org/learning/library/earned-value- management-trust-index-8703



6 • Chapter 6 in Project Management Metrics, KPIs, and

Dashboards: A Guide to Measuring and Monitoring Project Performance

• Discussion (25 points) SAMPLE

http://dx.doi.org/10.3926/jiem.1150

http://dx.doi.org/10.3926/jiem.1150

http://www.pmi.org/learning/library/earned-value-


• Baird, G. M. (2012, April). Utility financial and operational dashboards: From prehistoric reporting to high-tech live updates. Journal AWWA, 15. Retrieved from http://www.agingwaterinfrastructure.org/SiteResource/Site_10 9155/Customize/Image/file/Utility%20Financial%20Manageme nt/Utility%20Financial%20and%20Operational%20Dashboards% 20AWWA%20April%202012.pdf

• Bible, M. J., & Bivins, S. S. (2012). Evaluating strategic project and portfolio performance. Journal of Project, Program & Portfolio Management, 3(1), 10-30.

7


• Jasmon, A., & Bakar, R. (2014). Harmonizing service performance measurement frameworks: The case of health care. Cost Management, 28(1), 22-32.

• Selby, R. W. (2009). Analytics-driven dashboards enable leading indicators for requirements and designs of large-scale systems. IEEE Software, 26(1), 41-49. doi:http://dx.doi.org/10.1109/MS.2009.4


8


• Bon-Gang, H., Hui, F. T., & Sathish, S. (2013). Capital project performance measurement and benchmarking in Singapore. Engineering, Construction and Architectural Management, 20(2), 143-159. doi:http://dx.doi.org/10.1108/09699981311303017

• Levin, G., & Parvitz, R. (2006, October). New directions and innovation in metrics-based management. PMI Global Congress 2006—North America Proceedings, Seattle, Washington. Retrieved from http://www.pmi.org/learning/library/innovation-metrics-based- management-performance-8122


• Portfolio (300 points)

Assignment Details

This course includes the following assignments/projects:

Module 1

CRITICAL THINKING ASSIGNMENT (100 points) Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.

Option #1: Define Project Success SAMPLE

http://www.agingwaterinfrastructure.org/SiteResource/Site_10

http://dx.doi.org/10.1109/MS.2009.4

http://dx.doi.org/10.1109/MS.2009.4

http://dx.doi.org/10.1108/09699981311303017

http://dx.doi.org/10.1108/09699981311303017

http://www.pmi.org/learning/library/innovation-metrics-based-

Define project success for a project that is being executed in your state by a governmental agency. To do so, choose a project that is being executed in your state, and provide a minimum of a four-page narrative that addresses the following for the project you selected:

1. In less than half a page, describe the project and its scope. 2. Identify and then assess the main project objectives and intended outcomes. 3. Provide a substantive discussion of how you define success for this project, and explain your

reasoning. 4. Relate your definition for project success to the discussion of project objectives and intended

outcomes discussed above. 5. Identify the key challenges in achieving success and the ways to overcome these challenges, and

explain why you think so.

Paper Requirements: • Your paper must be a minimum of four pages, not including the required title page and references page,

and any other supplemental pages (such as appendices, if needed). • Further support your findings by using at least one of this week’s recommended readings and one outside

reference (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). The Library offers this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

• Be sure to properly organize your writing and include an introduction, headings/subheadings for the body of your work, and a conclusion.

• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA.

Option #2: Furnish a Pre-mortem Report Prepare a pre-mortem report for a current project that is being executed in your state by a governmental agency. To do so, choose a project and assume the agency has failed in executing this project. Then, work backward and explain what contributed to this failure. In a paper address the following for the above-referenced project:

1. In less than half a page, describe the project and its scope. 2. Identify and then assess the main project objectives and intended outcomes. 3. Provide an in-depth discussion of how you define success for this project, and explain why. 4. Relate your definition for project success to the discussion of project objectives and intended

outcomes discussed above. 5. Explain why you think the project has failed and summarize cause-and-effect relationships to better

demonstrate your reasoning. 6. Explain what the agency could have done differently to prevent the project from failing, and outline

why you think so.

Paper Requirements: • Your paper must be a minimum of four pages, not including the required title page and references page,

or any other supplemental pages (such as appendices, if needed). • Further support your findings by using at least one of this week’s recommended readings and one outside

reference (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). The Library offers this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

• Be sure to properly organize your writing and include an introduction, headings/subheadings for the body of your work, discussion recommendations, and a conclusion.

• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA.

PORTFOLIO PROJECT REMINDER There are two options to choose from for the final Portfolio Project. This week, review those options in the Module 8 folder and decide which option you would like to complete. Next week, Module 2, you have a Portfolio Project Milestone worth 50 points based on the option of Portfolio Project you choose. SAMPLE

http://csuglobal.libguides.com/c.php?g=534791&p=3714897


Option #1: Analyze A Post-Completion Project Review Report—Boston Harbor Project For Portfolio Project Option #1, review and analyze a post-completion project review report (a case study) with a focus on project metrics and performance measurement: A Case Study of Construction Management on The Boston Harbor Project Reflections at Project Completion.

Carefully read the Portfolio Project instructions provided in the Module 8 folder and familiarize yourself with what is expected from you at the end of the term. It is recommended that you read the above-referenced project review report in detail in preparation for your Portfolio Project work.

Check out the resources available to you in the Library, particularly with this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project For Portfolio Project Option #2, review and analyze the following post-completion project review report (a case study) with a focus on project metrics and performance measurement: A Case Study in the Effective Use of Schedule Control Techniques—Recovery Schedules.

Carefully read the Portfolio Project instructions provided in the Module 8 folder and familiarize yourself with what is expected from you at the end of the term. It is recommended that you read the above-referenced project review report in detail in preparation for your Portfolio Project work.

Check out the resources available to you in the Library, particularly with this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

Module 2

PORTFOLIO PROJECT MILESTONE (50 points) This week complete the option that corresponds to the option of the Portfolio Project you wish to complete. To review those two options for the final Portfolio Project, visit the Module 8 folder.

Option #1: Analyze A Post-Completion Project Review Report—Boston Harbor Project Since the key sections of your work correspond to each individual module of the course, it is recommended that you progressively develop your project based on each week’s topic. Review the Portfolio Project topic you chose last week and continue working on your Portfolio Project by identifying some of the key pieces of information about the case study.

Provide a minimum of a two-page document to identify the Portfolio Project topic you have selected to complete and address the following topics:

1. Project scope, objectives, and outcome requirements 2. Project stakeholders and reporting needs

Paper Requirements:

• Be sure to properly organize your writing and include introductory paragraphs, headings/subheadings for the body of your work, discussion, and a conclusion.

• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper must be a minimum of two pages. If you use supplemental pages such as cover page and

references (or appendices, if any), note that these do not count towards the page requirement.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project Since the key sections of your work correspond to each individual module of the course, it is recommended that you progressively develop your project based on each week’s topic. Review the Portfolio Project topic you chose last week and continue working on your Portfolio Project by identifying some of the key pieces of information about the case study. SAMPLE



Provide a minimum of a two-page document to identify the Portfolio Project topic you have selected to complete and address the following topics:

1. Project scope, objectives, and outcome requirements 2. Project stakeholders and reporting needs

Paper Requirements:


• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper must be a minimum of two pages. If you use supplemental pages such as cover page and

references (or appendices, if any), note that these do not count towards the page requirement.

Module 3


Option #1: Self-selected Case Study For this assignment, select a project that experienced scope-creep issues, which resulted in the project not achieving the original deliverables or staying on the forecasted budget or timeline.

For this assignment, write a three- to four- page paper to address the following:

• What were the project objectives? • Why did the scope-creep problem occur? What was the chain of events that resulted in scope creep? • How did the scope creep adversely affect the project objectives? • What project metrics could have been used to discover the scope-creep issue in a timely manner? • What could be done differently to prevent scope-creep issues from occurring? How the impact of these

different courses of action or any improvements would have been reported by project performance metrics.

Paper Requirements:


• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper should be three to four pages long, not including the required title page and reference page.

Nor does the page requirement include any supplemental pages, should you use them, such as appendices.

• Prepare your work using at least one of this week’s recommended readings and one outside reference (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). The CSU-Global Library offers this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

Option #2: Colorado VA Hospital Case Study Using the VA Hospital Watchdog Report, review the report on the issues facing the Colorado VA Hospital construction project. This has been a nationally told story of how a project did not stay within the prescribed scope and resulted in a significant creep in requirements.

For this assignment, write a three- to four-page paper to address the following:

• What were the project objectives? • What problems occurred due to ineffective scope management? Explain why these problems occurred. • Why do you think scope management and stakeholder involvement were necessary for project success?

What project metrics could have been used to discover the scope-related issues in a timely manner? SAMPLE


• What could be done differently to prevent scope-related issues from occurring? Explain how the impact of these different courses of action or any improvements would have been reported by project performance metrics.

Paper Requirements:


• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper should be three- to four-pages long, not including the required title page and reference page.

Nor does the page requirement include any supplemental pages, should you use them, such as appendices.

• Prepare your work using at least one of this week’s recommended readings and one outside reference (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). The CSU-Global Library offers this PMJ Research Guide to assist you with research and writing: http://csuglobal.libguides.com/c.php?g=534791&p=3714897

PORTFOLIO PROJECT REMINDER

Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project You do not need to turn in any work for your Portfolio Project this week. During Week 3, however, it is recommended that you continue to work on the topic you chose in Week 1, with a focus on the third component of your Portfolio Project (challenges in project performance measurement as well as metrics that the team could use for more effective control). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project You do not need to turn in any work for your Portfolio Project this week. During Week 3, however, it is recommended that you continue to work on the topic you chose in Week 1, with a focus on the third component of your Portfolio Project (challenges in project performance measurement as well as metrics that the team could use for more effective control). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Module 4


Option#1: KPI Selection Use resources available to you including the internet and the CSU-Global Library PJM Research Guide at http://csuglobal.libguides.com/c.php?g=534791&p=3714897 to find an in-progress project, and to provide a minimum of a four-page narrative that discusses the following concerning KPIs:

• Describe your recommended method of KPI selection and provide an in-depth explanation on why you think these KPIs help to influence a more successful implementation of the project.

• Evaluate and appraise KPI measurement. • Discuss some of the main challenges that you foresee in collecting the data needed for the KPIs you

selected. Prepare a list of recommended practices to overcome these challenges. • Specify what strategies you prefer to use to effectively communicate the KPIs you chose. Characterize

your strategies.

Paper Requirements: • Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Be sure to properly organize your writing and include an introduction, headings/subheadings for the body

of your work, discussion recommendations, and a conclusion. SAMPLE



• Your paper should be a minimum of four pages long, not including the required title page and reference page. Nor does the page requirement include any supplemental pages, should you use them, such as appendices.

• Include at least one of this week’s recommended readings and one outside reference (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook).

Option #2: A Distressed Project Use resources available to you including the internet and the CSU-Global Library PJM Research Guide at http://csuglobal.libguides.com/c.php?g=534791&p=3714897 to find a case of an in-progress distressed project, and to provide a minimum of a four-page narrative that discusses the following concerning project performance management:

• In less than half a page, provide a brief discussion of the project, its scope, and its key objectives. • Explain why the project is distressed and what indicators suggest so. Outline cause-and- effect

relationships that resulted in the current project’s condition. • Provide a discussion of the execution strategies that could help the project be executed more

successfully. Summarize your strategy. • Relate the discussion to the topic of project performance metrics and KPIs, and explain how a reliance

on well-developed metrics and KPIs could result in better outcomes. • Identify and discuss a minimum of three recommended practices for more effective monitoring and

control that could help in the recovery of the project, and explain your reasoning behind selecting these recommended practices

Paper Requirements:

• Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Be sure to properly organize your writing and include an introduction, headings/subheadings for the body

of your work, discussion recommendations, and a conclusion. • Your paper should be a minimum of four pages long, not including the required title page and reference

page. Nor does the page requirement include any supplemental pages, should you use them, such as appendices.



Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project You do not need to turn in any work for your Portfolio Project this week. It is recommended, however, that you continue to work on the topic you chose in Week 1, with a focus on the fourth component of your Portfolio Project (the KPIs and KPI targets that the team could use, and describing the KPI selection process, as well as justifying the KPIs you choose). See the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project You do not need to turn in any work for your Portfolio Project this week. It is recommended, however, that you continue to work on the topic you chose in Week 1, with a focus on the fourth component of your Portfolio Project (the KPIs and KPI targets that the team could use, and describing the KPI selection process, as well as justifying the KPIs you choose). See the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Module 5

CRITICAL THINKING ASSIGNMENT (120 points) Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. SAMPLE


Option #1: Earned Value Management Provide a minimum of a four-page narrative that discusses the following concerning the earned value management (EVM) method:

• Explain the EVM method and its capabilities, in less than half a page. • Identify a minimum of four metrics used in EVM that report actual project status, and identify the data

needed to calculate each. Also, assess strategies in collecting relevant data. • Discuss a minimum of two metrics used in EVM that provide a forecast based on past results, and identify

the data needed to calculate each. Appraise the capabilities of these metrics. • Provide an in-depth explanation on the limitations of the EVM method that identifies at least three

drawbacks of this method.

Paper Requirements: • Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Be sure to properly organize your writing and include an introduction, headings/subheadings for the body

of your work, discussion recommendations, and a conclusion. • Your paper should be a minimum of four pages long, not including the required title page and reference

page. Nor does the page requirement include any supplemental pages, should you use them, such as appendices.


Option #2: A Right Set of Performance Metrics Provide a minimum of a four-page narrative that discusses the following concerning the selection of the right performance metrics:

• Identify the factors that need to be taken into account when selecting performance metrics. Explain your reasoning.

• Explain who defines project reporting needs in projects, and why. • Discuss the role of stakeholders in project monitoring and control, and evaluate the ways metrics

need to be used to address their reporting needs. • Identify and explain the signs of using well-defined metrics in projects. Develop cause-and-effect

relationships to justify your answer. • Discuss the signs of using poorly defined metrics in projects. Develop cause-and-effect relationships

to justify your answer.

Paper Requirements: • Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. Be sure to

properly organize your writing and include an introduction, headings/subheadings for the body of your work, discussion recommendations, and a conclusion.

• Your paper should be a minimum of four pages long, not including the required title page and reference page. Nor does the page requirement include any supplemental pages, should you use them, such as appendices.



Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project You do not need to turn in any work for your Portfolio Project this week. It is recommended, however, that you continue to work on the topic you chose in Week 1, with a focus on the fifth component of your Portfolio Project (how the use of earned value and other value metrics could be incorporated in project performance management). See the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

SAMPLE

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project You do not need to turn in any work for your Portfolio Project this week. It is recommended, however, that you continue to work on the topic you chose in Week 1, with a focus on the fifth component of your Portfolio Project (how the use of earned value and other value metrics could be incorporated in project performance management). See the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Module 6


Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project You do not need to turn in any work for your Portfolio Project this week. It is recommended that you continue to work on the topic you chose in Week 1, with a focus on the sixth component of your Portfolio Project (a discussion of what metrics could be used to develop a dashboard and how input data could be used to calculate needed KPIs and metrics in the dashboard). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project You do not need to turn in any work for your Portfolio Project this week. It is recommended that you continue to work on the topic you chose in Week 1, with a focus on the sixth component of your Portfolio Project (a discussion of what metrics could be used to develop a dashboard and how input data could be used to calculate needed KPIs and metrics in the dashboard). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Module 7


Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project You do not need to turn in any work for your Portfolio Project this week. It is recommended that you continue to work on the topic you chose in Week 1, with a focus on the seventh component of your Portfolio Project (a discussion of other visual tools that the project could use along with a discussion of why the use of dashboards and visuals tools could result in more effective management of the project). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project You do not need to turn in any work for your Portfolio Project this week. It is recommended that you continue to work on the topic you chose in Week 1, with a focus on the seventh component of your Portfolio Project (a discussion of other visual tools that the project could use along with a discussion of why the use of dashboards and visuals tools could result in more effective management of the project). Please see the requirements for the Portfolio Project in the Module 8 folder for the complete list of the eight components that need to be completed by the end of the term.

Module 8

PORTFOLIO PROJECT (300 points) Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.

Option #1: Analyze a Post-Completion Project Review Report—Boston Harbor Project SAMPLE

For your Portfolio Project, review and analyze the following post-completion project review report (a case study) with a focus on project metrics and performance measurement: A Case Study of Construction Management on the Boston Harbor Project Reflections at Project Completion.

Since the key sections of your work correspond to each individual module of the course, it is recommended that you progressively develop your project based on each week’s topic.

Prepare a 10- to 15-page narrative to address the following topics:

• Project scope, objectives, and outcome requirements (submitted in Week 2) • Project stakeholders and reporting needs (submitted in Week 2) • Challenges in project performance measurement as well as metrics that the team could use for more

effective control. Explain why. • The KPIs and KPI targets that the team could use. Explain the KPI selection process and justify the KPIs you

choose. • How the use of earned value and other value metrics could be incorporated in project performance

management. • A discussion of what metrics could be used to develop a dashboard and how input data could be used to

calculate needed KPIs and metrics in the dashboard. • A discussion of other visual tools that the project could use along with a discussion of why the use of

dashboards and visuals tools could result in more effective management of the project. • A discussion of the key considerations for performance measurement and challenges in the use of the

right measurement techniques. Outline your recommended strategies to overcome these challenges.

Paper Requirements: • Incorporate at least three of the recommended readings for the course and three outside references (a

peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). See the CSU-Global Library’s PMJ Research Guide at http://csuglobal.libguides.com/c.php?g=534791&p=3714897 for assistance with research and writing.

• Incorporate any constructive feedback provided by your instructor on your work in Week 2. • Properly organize your writing and include an introduction, headings/subheadings for the body of your

work, discussion recommendations, and a conclusion. • Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper must be 10-15 pages long, not including the required title page and references page, or any

other supplemental pages such as appendices you choose to include.

Option #2: Analyze a Post-Completion Project Review Report—Syracuse Waste Water Treatment Project For your Portfolio Project, review and analyze the following post-completion project review report (a case study) with a focus on project metrics and performance measurement: A Case Study in the Effective Use of Schedule Control Techniques—Recovery Schedules.

Since the key sections of your work correspond to each individual module of the course, it is recommended that you progressively develop your project based on each week’s topic.

Prepare a 10- to 15-page narrative to address the following topics:

• Project scope, objectives, and outcome requirements (submitted in Week 2) • Project stakeholders and reporting needs (submitted in Week 2) • Challenges in project performance measurement as well as metrics that the team could use for more

effective control. Explain why. • The KPIs and KPI targets that the team could use. Explain the KPI selection process and justify the KPIs you

choose. • How the use of earned value and other value metrics could be incorporated in project performance

management. • A discussion of what metrics could be used to develop a dashboard and how input data could be used to

calculate needed KPIs and metrics in the dashboard. SAMPLE


• A discussion of other visual tools that the project could use along with a discussion of why the use of dashboards and visuals tools could result in more effective management of the project.

• A discussion of the key considerations for performance measurement and challenges in the use of the right measurement techniques. Outline your recommended strategies to overcome these challenges.

Paper Requirements:

• Incorporate at least three of the recommended readings for the course and three outside references (a peer-reviewed scholarly article published in the last five years, references not to include required or recommended reading assignments, or the textbook). See the CSU-Global Library’s PMJ Research Guide at http://csuglobal.libguides.com/c.php?g=534791&p=3714897 for assistance with research and writing.

• Incorporate any constructive feedback provided by your instructor on your work in Week 2. • Properly organize your writing and include an introduction, headings/subheadings for the body of your

work, discussion recommendations, and a conclusion. • Format your entire paper in accordance with the CSU-Global Guide to Writing and APA. • Your paper must be 10-15 pages long, not including the required title page and references page, or any

other supplemental pages such as appendices you choose to include.

Course Policies

Course Grading

20% Discussion Participation 45% Critical Thinking Assignments 35% Final Portfolio Project

Grading Scale and Policies

In-Classroom Policies For information on late work and incomplete grade policies, please refer to our In-Classroom Student Policies and Guidelines or the Academic Catalog for comprehensive documentation of CSU-Global institutional policies.

Academic Integrity Students must assume responsibility for maintaining honesty in all work submitted for credit and in any other work designated by the instructor of the course. Academic dishonesty includes cheating, fabrication, facilitating academic dishonesty, plagiarism, reusing /re-purposing your own work (see CSU-Global Guide to Writing and APA Requirements for percentage of repurposed work that can be used in an assignment), unauthorized possession of academic materials, and unauthorized collaboration. The CSU-Global Library provides information on how students can avoid plagiarism by understanding what it is and how to use the Library and Internet resources.

Citing Sources with APA Style

A 95.0 – 100

A- 90.0 – 94.9

B+ 86.7 – 89.9

B 83.3 – 86.6

B- 80.0 – 83.2

C+ 75.0 – 79.9

C 70.0 – 74.9

D 60.0 – 69.9

F 59.9 or below

SAMPLE


http://portal.csuglobal.edu/document/ACPOLICIES

http://portal.csuglobal.edu/document/ACPOLICIES

All students are expected to follow the CSU-Global Guide to Writing and APA Requirements when citing in APA (based on the APA Style Manual, 6th edition) for all assignments. For details on CSU-Global APA style, please review the APA resources within the CSU-Global Library under the “APA Guide & Resources” link. A link to this document should also be provided within most assignment descriptions in your course.

Disability Services Statement CSU–Global is committed to providing reasonable accommodations for all persons with disabilities. Any student with a documented disability requesting academic accommodations should contact the Disability Resource Coordinator at 720-279-0650 and/or email [email protected] for additional information to coordinate reasonable accommodations for students with documented disabilities.

Netiquette Respect the diversity of opinions among the instructor and classmates and engage with them in a courteous, respectful, and professional manner. All posts and classroom communication must be conducted in accordance with the student code of conduct. Think before you push the Send button. Did you say just what you meant? How will the person on the other end read the words?

Maintain an environment free of harassment, stalking, threats, abuse, insults or humiliation toward the instructor and classmates. This includes, but is not limited to, demeaning written or oral comments of an ethnic, religious, age, disability, sexist (or sexual orientation), or racist nature; and the unwanted sexual advances or intimidations by email, or on discussion boards and other postings within or connected to the online classroom.

If you have concerns about something that has been said, please let your instructor know.

SAMPLE

mailto:[email protected]

pjm535: project metrics, monitoring and control sample · 2. describe the role of pricing and...

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