physical records management software system · flexible security model. api & web services....
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Tim ButlerManaging Director, InfolinxJanuary 16, 2018
Infolinx Physical Records Management
Final Presentation
Broward County
TechnologyCloud or On-Premises
Flexible security model
API & Web Services
Sync PeopleSoft data
Thin-client, browser-based
Why Infolinx?
FunctionalityOut-of-the box solution
Advanced retention
Email notifications
User-level reports
Meets all function requirements
Experience30 years industry experience
Experienced project management
DoD 5015.2 Certified
Used by state and local governments nation-wide
Support8 AM – 8 PM help desk
Cayzu: online support portal
How-to videos
Training experience
Available technical & help documentation
Flexible, role-based security
SSO/forms authentication
Web services
Workflow email notifications
Core feature set included out-of-the box
Seamless integrations
Advanced retention & disposition support
Extensive reporting capabilities
Bulk update functionality
Create color & barcode labels
On-site and remote training
Responsive, best-in-class technical support staff
Track & submit support tickets online
Technology Functionality Experience Support
Local, state, and federal government experience
Records Management best practices
24/7 access to online FAQ
Access to resources, documentation, and tutorials
Compliance – DoD 5015.2, Sarbanes-Oxley, HIPAA
Expert project management throughout implementation
Long-time participant & sponsor of ARMA events
What We Deliver
Security-Minded Solution
User Authentication
• Application can be accessed via either forms or Single-Sign-On (SSO) authentication
• Security roles, credentials, and associated privileges are managed within the Infolinx application
• Supports standard password complexity rules including password length, characters required, lifespan, and number of failures until lockout.
Data & Application Function Security
• Restrict views at the table, row, or field level, as well as any function in the application. Table level security prevents access to certain screens.
• Row level security shows records specific to a user, such as a department or hides deleted boxes or users
• Field level security hides individual data fields, such as the Schedule Destruction Date for boxes or files
Cloud Platform Security
• Get security features of Infolinx combined with the security resources provided by Microsoft Azure
• Azure has completed SOC 1 & 2 security audits
• Encrypted communications with built-in SSL certificate/ https using TLS security
Cloud Data Security
• Data is secured in transit with SSL certificate and encrypted with TDE at rest
• Data protected via automated backup system, point-in-time restore within 14 days
• Automatic security patching and built-in anti-virus & anti-malware protection
Role-based security model supporting forms or SSO like that found in Windows Active Directory or Active Directory Federated Services
350,000Boxes
Texas State Library and Archives Commission
200,000Boxes
Federal Reserve Bank
450,000 Boxes2.2M Files
Missouri State Archives
2.3M Health Records
King County Washington
Customer since 2015
Customer since 2016
Customer since 2008
Customer since 2005
Current Infolinx Applications
Tammi PusheckRecords Management
Supervisor
…wanted to pass along my appreciation from your team and the support they have given us during this migration time. They have been great to work with on all levels!
Lori KressinElectronic Records Analyst
Infolinx worked with us to develop a much more robust system than we had imagined…Our users are excited about the capabilities of our new system.
Susan NorringtonManager, Strategic Initiatives –
Capital Regional District
We chose Infolinx because the interface was intuitive and designed with the end-user in mind…true thin-client architecture and role-based security features.
Stacie BarclayManager of Records,
Information and Privacy
The customer service has been above and beyond what I anticipated which lends itself to the success we have realized so far.
What Our Customers Say
The following are both references and current state and local government clients of Infolinx
References
Michael SheaRecords Center Manager Texas State Library and Archives Commission
“Infolinx has been one of the best vendor experiences I’ve had in my 15 years at this agency.
The system they tailored for our needs has more than met our needs. The turnaround time on code issues or repairs is incredibly quick, as they seem as invested in the success of our system as much as we are.
Really an excellent vendor.”
“…Because we were consolidating 6 different systems and databases into a single system, the data migration required a good deal of massaging in order to meet our new requirements.
This wasn’t just a new system installation. Installing Infolinx allowed us to do significant process improvements and data cleansing across multiple departments.”
Jane Williamson IT ManagerLibrary of Virginia
Vendor Comments
We appreciate the opportunity to present our software solution for the Broward County Records Management team – thank you for considering us.
Thank you.