phone/fax: +7 (495) 232-35-40 / 254-69-00 www: e-mail:[email protected] transport clearing house control...

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Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: http://www.tch.ru E-mail: [email protected] Transport Clearing House Control Council of Settlement Implementation of E- Ticketing in ATSS

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Page 1: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

Implementation of E-Ticketing

in ATSS

Page 2: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

• The concept of Electronic Ticketing was developed in 1984 in USA for domestic operations.

• The first e-ticket was issued by United Airlines (1990).

• Since 1995 e-tickets are handled by Airline Reporting Corp. (ARC) – US settlement system.

Background

Page 3: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

• The 3rd Settlement System Participants Conference took decision on implementation of E-Ticketing in ATSS in 27 November 2003.

• 27 January 2005 the CCS Carrier Committee endorsed the stages of development and implementation of E-Ticketing technology in ATSS for the period of 2005–2006 by Resolution 110.

Background

Page 4: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

• In May 2005 IATA announced step-by-step transition to Electronic Ticketing in BSPs.

Background

Page 5: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

1. Documentation of air transportation sale

2. Track usage of passenger transportation

Electronic Ticketing System:

Page 6: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of SettlementElectronic documentation of air transportation sales through accredited sales locations

ATSS accredited sales locations(about 6000 sales locations in 30 countries)

Systems of electronic documentation of air transportation sale

ATSSET DATABASE(ET CENTER)

AIRLINE’SINVENTORY

SYSTEM

CRS(accredited with

ATSS)AIRLINE’SET DATABASE

(ETS)

BANK

Page 7: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of SettlementElectronic documentation of air transportation sales throughATSS accredited on-line points of sales

ATSS accredited on-line points of sales (POS)

internet

www.POS

www.POS

Systems of electronic documentation of air transportation sale

ATSSET DATABASE(ET CENTER)

AIRLINE’SINVENTORY

SYSTEM

CRS(accredited with

ATSS)AIRLINE’SET DATABASE

(ETS)

BANK

Page 8: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

System issues to be tackled before implementationof on-line sales and payments

CRS abuse (particularly, unauthorized access with no intention of using it)

Electronic theft

Credit card fraud

Computer security breach

Computer processing abuse

Computer attacks (including hacking, blocking access, electronic vandalism and terrorism)

Page 9: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

Traffic documents used in ATSS for electronic documentation of air transportation sales

• CCS-TCH E-Ticket (Itinerary/Receipt for Passenger) on А4 paper

• CCS-TCH STD (OPTAT form)

• Electronic Miscellaneous Document (Passenger Receipt) on А4 paper

• CCS-TCH STD (MCO form)

Page 10: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of SettlementIssuance of CCS-TCH E-Tickets

E-Ticket (Itinerary/Receipt) on А4 paper

Itinerary data

Mandatory notices

COMPUTER GENERATED NUMBERTICKET NUMBER : 000 6100000003 3/04

Page 11: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of SettlementIssuance of CCS-TCH E-Tickets

E-Ticket on CCS-TCH STD form (with computer generated document number)

ETCH

COMPUTER GENERATED NUMBER

Page 12: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of Settlement

EMD NUMBER : 000 6196000001 2

Issuance of CCS-TCH E-Tickets

Electronic Miscellaneous Document (Passenger Receipt) on А4 paper

Service/Charge Information

Terms and Conditions

COMPUTER GENERATED NUMBER

Page 13: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Phone/Fax: +7 (495) 232-35-40 / 254-69-00www: http://www.tch.ruE-mail: [email protected]

Transport Clearing House

Control Council of SettlementIssuance of CCS-TCH E-Ticket

Electronic Miscellaneous Document on CCS-TCH STD form (with computer generated number)

ETCH

COMPUTER GENERATED NUMBER

Page 14: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

Departure Control System(DCS) ET

DATABASE

ATSS ET CENTER

AIRLINE’SET DATABASE

(ETS)

Check-in

Boarding

ET IssuanceCheck-in desks

internet

AIRLINE’SHOST

ЕТ

ЕТ

CRS

PNR

PNR

“О”

Airport

Issuance of

CCS-TCH E-Ticket

E-coupon assumes status “О”

(Open For Use)

Page 15: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

AIRLINE’SET DATABASE

(ETS)

ET Issuance

AIRLINE’sHOST

ETDATABASE

ЕТ

ЕТ

CRS

PNR

PNR

“О”

Printing of

CCS-TCH E-Ticket

internet

Departure Control System(DCS)

ATSS ET CENTER

Check-in

Boarding

Check-in desks

Airport

Page 16: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

ETDATABASE

Departure ControlSystem (DCS)

AIRLINE’SET DATABASE

(ETS)

Оформление ЭБ

internet

AIRLINE’S

HOST

CRS

ЕТ

PNR

PNRPNL

ЕТ“О”

“А”

Track usage of passenger

transportation

ATSS ET CENTER

Check-in

Boarding

Check-in desks

Airport

E-coupon assumes status “A”

(Airport Control)

Page 17: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

Boarding

ETDATABASE

Departure ControlSystem (DCS)

AIRLINE’SET DATABASE

(ETS)

internet

AIRLINE’S

HOST

CRS

ЕТ

PNR

PNR

ЕТ

PNL

“А”

Check-in

Airport

ATSS ET CENTER

ET IssuanceCheck-in desks

Page 18: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

AIRLINE’SET DATABASE

(ETS)

internet

AIRLINE’S

HOST

CRS

ЕТ

ETDATABASE

ЕТ

PNR

PNR

Departure ControlSystem (DCS)

PNL“C”

“А”“C”

Check-in is over

Boarding

Airport

ET Issuance

E-coupon assumes status “С”

(Checked-In)

Check-in desks

Check-in

Page 19: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

ETDATABASE

Departure ControlSystem (DCS)

AIRLINE’SET DATABASE

(ETS)

internet

AIRLINE’S

HOST

CRS

ЕТ

ЕТ

PNR

PNR

PNL

“C”

“L”

Airport

E-coupon assumes status “L”

(Lifted/Boarded)

ATSS ET CENTER

Check-in

ET IssuanceCheck-in desks

Boarding

Page 20: Phone/Fax: +7 (495) 232-35-40 / 254-69-00 www: E-mail:info@tch.ru Transport Clearing House Control Council of Settlement Implementation

Technological scheme of E-Ticketing and track usage of passenger transportation in ATSS

AIRLINE’SET DATABASE

(ETS)

ET DATABASE

internet

AIRLINE’SHOST

CRS

ЕТ

PNR

PNR

Airport

Boarding

Departure ControlSystem (DCS)

ЕТ

PNL

“L”

“F”

Flight departureE-coupon assumes

status “F” (Flown/Used)

ATSS ET CENTER

Check-in

ET IssuanceCheck-in desks

Boarding