philip young one hosting capita one software update seminars 2014
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Philip YoungOne HostingCapita One Software Update Seminars 2014
Capita One National User Group 2014Capita One Software Update Seminars 2014Why hosting?
Customer strategyImproved security (physical/data access)Reduced infrastructure costsImproved communication channels
Hassle free upgradesFocus on getting the most out of your dataCapita One National User Group 2014Capita One Software Update Seminars 20142Hosting Update
1st customer, Westminster City Council, already LIVE Implemented within 4 months
Four key milestones achievedInfrastructure and access sign offSecurity Sign off (RMADS)Customer data TEST sign offGO LIVE
Estimated cost savings of project 400,000
Capita One National User Group 2014Capita One Software Update Seminars 20143Hosting Partner - Six Degrees GroupThe partnership between Capita and 6DG combines two best-in-class providers:
6DG owns and operates its own datacentres, data network, voice switches and cloud platforms
Established and trusted supplier to Capita
UK based, Tier 3 data centres (99.982% availability)
ISO27001 Accredited and adheres to CESG guidelines
Experience of working with over 40 leading LAs and public sector organisations
Capita One National User Group 2014Capita One Software Update Seminars 20144One Hosting Security & Compliance
Provide information and security services
CNS Mosaic - http://www.cnsmosaic.com/ CLAS consultancySecurity compliance engineAward winningLog, monitor and alert events
Capita One National User Group 2014Capita One Software Update Seminars 20145One Hosting Standard benefits
24/7/365 Datacentre support 15 minute SLA (Hardware replacement)Offsite disaster recoveryRecovery Time Objective (RTO) 4hrsSAN replication every 24hrsSite to site encrypted VPN Daily Snapshots (midnight) 30 stored locallySecurity measures in line with officialConfigurable monitoring and reportingRecovery Point Objective (RPO) 24hrs
Capita One National User Group 2014Capita One Software Update Seminars 2014One Hosting Technical services
All upgrades/service packs/hotfixesMigration to hosted service (on boarding)Support for 2 environments (LIVE & TEST)Technology changesOracle, SQL & User licensing includedService desk (Mon-Fri 08:00 17:30)Out of hours upgrades for LIVEAnnual support plan/technical reviewAd-hoc scriptsData refreshes (up to 6 per year)
Capita One National User Group 2014Capita One Software Update Seminars 2014
Local AuthoritySchoolsCitizensData Centre(s)Capita One National User Group 2014Capita One Software Update Seminars 2014
Oracle DatabaseUpdateComplianceMid-tier 1Mid-tier 2Active DirectoryWeb ServerWindows Remote App Server
Application StackHTTPS for external feedsEncrypted VPN To Local Authorities
Capita One National User Group 2014Capita One Software Update Seminars 2014
Local AuthoritySchoolsCitizensData Centre(s)
Capita One National User Group 2014Capita One Software Update Seminars 2014
Encrypted VPN to Data Centre
Windows Remote App - HTTPS3rd party apps (e.g. GIS/API/Exchange) - HTTPS
Capita One National User Group 2014Capita One Software Update Seminars 2014
Local AuthoritySchoolsCitizensData Centre(s)
Capita One National User Group 2014Capita One Software Update Seminars 2014HTTPS for CitizensHTTPS for ProvidersProvider PortalB2BData Transfer
Citizen PortalA&T Public FacingOne Caseworker(Mobile)Capita One National User Group 2014Capita One Software Update Seminars 2014
Capita One National User Group 2014Capita One Software Update Seminars 201414One Hosting Next steps
Talk to Business Development ManagerWe will arrange a hosting discussion covering:RequirementsEnvironmentsCostsTimescales
Capita One National User Group 2014Capita One Software Update Seminars 201415
Have you signed up to Connect NewsletterJoin us on [email protected] Court | Priory Business ParkCardington | Bedfordshire | MK44 3JZ
Capita One National User Group 2014Capita One Software Update Seminars 2014